Brought a car to them to repair the tire which had a screw in it. $45 for a tire repair is high in…read moremy opinion. Brought the car home and the tire went flat in about an hour. Brought it back and they told me it has a crack in the sidewall on the inside. Fishy business.

They were grant at looking at mt car and giving a quote. They got my car done quickly and there was…read morea lot of work. They did not over charge or add extra money on. Very friendly. I will go there again and would suggest you call them when you need car repairs!

9/25/2025 Kalkasda Mi. We've Hooked up the car and ready to pull it home to Texas with our 41 ft…read moremotorhome. Flat Tire on RV. Sunday, what do we do? Well, we settled back down and scheduled a repair Monday. Talked with them early and they said they'd be there early. Exactly like they said they were there, pulled the wheel, fixed the problem, insured it was fixed, reinstalled, and checked the other 7 tires on our unit. Loved their attitude and commitment to providing a great service for a reasonable price. Highly recommend.

Recently, I had a flat tire on the Interstate. I called Bauer Built Tire and Service to see if…read morethey could replace the flat tire. Even though they were all booked with other jobs they squeezed me in and replaced the tire and added two other needed tires. This all costs less than what a different place quoted me for replacing just one tire. They also recommended I have the tires "torqued" after 50 miles. So I stopped by on my way back from my trip and they had the tires "torqued" in just a few minutes at no extra cost.

Although there was a snow storm, they got me in to check and add air to my tires when my low tire…read morelight popped on. Friendly and fast service, very much appreciated!

Stop by at the last minute and they dropped everything to help me. Zach was incredibly helpful…read more Great service. Would recommend highly.

Great place needed assistance they worked with me .Had excellent prices, great value .Would…read morerecommend them, and would use them again

Very knowledgeable and service was amazing. I needed a tire fast and they delivered at an amazing…read moreprice.

If i could give them a 0 star I would . My boyfriend called to get a quote for his two tires on…read moreMonday and they told him to come Tuesday since it was a holiday Monday.so we came today to get them fixed like they said they could and they immediately turned him around .didn't give him a reason why .He asked if there was a tire shop they recommended and they just told him to get out .rude as hell for y'all to tell us to come and then turn us around .horrible service

Found these guys online. Very friendly and helpful, got my tires in and mounted in less than 24…read morehours. Super friendly, showed me how to drop my spare, which has not been dropped in the 10.5 years we have owned our truck. Will definetly go back next time I need tires or even auto repair.

I can not say enough good things about this place. my car needed big work done on it and Derek was…read moremore than happy to tackle it. The work was done fast and on point, he even did extra like cleaning up my battery and let me know about any other issues. This place is honest and one of the best in town!

I've been a costumer of Rick's for more then 20 years. Never had a bad experience. I recommend him…read moreto all my friends and relatives. I once took my son's car to Rick, he found a bad sensor, but he thought it should be covered by the manufacturer. He took the car to the dealer, had it replace and returned it to me at no charge. Ten stars if I could!!

Great place, highly recommended! Pricing is very…read morecompetitive. .. a couple of years ago, bought tires from them, tires/labor was very reasonable. The service is nothing short of amazing. Discovered a flat today, walked in without appoitment, the shop was pretty busy ... one hour later i am back on the road and they didn't charge me a dime since I originally bought tires from them. Can't recomend them enough ... quality work, great service, great prices ... What else would one want from an auto repair shop?

Excellent service and support. I've been a returning customer for 8+ years. They're thorough,…read morehonest and easy to work with.

Went here on a Saturday afternoon and it's great they are open until 5pm unlike most other car…read moreshops. Be warned though. If you don't make your appointment online or over the phone a few days before the weekend, you may be out of luck since they're pretty booked by the weekend. Full synthetic oil change took less than 1 hour and they were flexible with my appt since I called and said I would be an hour late to my appt. Total came to around $70 for a full synthetic oil/filter change but they also have coupons online and in their flyers for $10 off which made this one of the cheapest and quickest places to get a job like that done. The waiting room was comfortable, free wifi, and free drinks (coffee, water, tea) for people to enjoy in there. All in all, a good experience and price that is hard to bear for any of your car needs!

I purchased new tires here that amounted to be $1500 they messed up the valve stem in the tire and…read moredenied ever doing any damage when i called they hung up the phone on me, when i brought the car to the shop they turned me away if you love throwing away your hard earned money to some uneducated backyard mechanics this place is for you!! You're better off going anywhere but here, from what i've heard from others aswell is nothing good is coming out of this place :)

I had a problem with a tire on my rental car....Martells to the rescue! Great service, great…read moreprice....many thanks!!

A good local business that won't steer you wrong. I came for the tires and stayed for the auto…read moreservice.

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!