Although there was a snow storm, they got me in to check and add air to my tires when my low tire light popped on. Friendly and fast service, very much appreciated! read more

Stop by at the last minute and they dropped everything to help me. Zach was incredibly helpful. Great service. Would recommend highly.

I was told my spare tire bracket was loose when I got my oil changed somewhere else. Stopped in to see if someone could help me (I have no clue about anything when it comes to car stuff) and Steve was working the counter and immediately came out and helped. He's the bomb, literally the best ever!!!! read more

Honest, reasonable, reliable work. Staff is friendly and knowledgable. I appreciate them

i had an appointment for friday. then i heard we were going to get freezing rain. they moved my appointment up to tuesday without hesitation and got my tires replaced asap. great service and fast turnaround. thank you guys read more

I'm removing one star because a tech made an understandable but inconvenient error, but giving 4 stars because Sr. Assistant Mgr. Jaxon Dwyer made everything right to prove that Discount Tire stands by its service. The sales reps are terrifically knowledgeable, informative, and pleasant. Prices are reasonable, and I anticipate a long, positive customer relationship. Here are the details of my experience: Last winter I had Discount Tire install Blizzak snow tires for my subcompact. The sales rep explained that the car comes with an unusual gauge tire, so an aftermarket wheel was also needed. The sales rep was so great that it instilled confidence that I'd found a quality tire store and decided not to call any others. As I left Discount Tire with my Blizzaks installed, a different tech than the one who installed my tires ran out to hand me a socket for the lug nuts and said to always use it, so I immediately put it in the pocket of in my driver's side door. He said to return after 100 miles to have the lug nuts tightened. I also took advantage of their tire storage option for my summer tires. This spring when I went to have the summer tires swapped out for the winter tires, Jaxon was my sales rep. After pulling the summer tires from storage, he surprised me by returning to ask for the lug nuts. I clearly remembered getting the socket and being told to come back and have the tires retightened after 100 miles, but didn't remember any conversation about lug nuts, let alone being given any. Jaxon said that it's company policy to have the car owner store the lug nuts, but I told him that they weren't returned to me. I keep my tools and auto supplies well-organized. I'm also a dedicated recycler who would remember coming across any lug nuts, as they can't go in with the regular recycling, and require a special trip to recycle. As I feared, the missing lug nuts created issues, but Jaxon set things right. The team found lug nuts that fit both sets of tires, but then the hubcaps didn't fit. Jaxon offered to order either hubcaps or lug nuts. I asked for his recommendation, and he recommended getting the hubcaps. He ordered them the same day, they arrived within the week, and as promised, it only took 10 minutes to install them. I recognized the tech installing the hubcaps, who identified himself as the person who had installed the winter tires. I rather thought that he might apologize for any inconvenience, as that would have been good form, even if he didn't realize at the time that the lug nuts had gone astray. Since it is an inconvenience to have the lug nuts misplaced, it would be a good idea for the company to close this hole by adding a note to the receipt when lug nuts are transferred to the customer, and have the customer initial it. read more

I was in eau claire visiting for a family funeral (from chicago, 6 hours away) and my tire started to have a leak. I initially took it to a different place and they didn't have equipment for low profile (19') tires and recommended this discount tire location, because he said they have all of the new "fancy" equipment, which is true. Upon my arrival, I was greeted by Steve, who immediately went to see what the issue was. My tire turned out to be fine, but he showed me that my rim was cracked and that was the source of the problem. They also had a new and used replacement in stock, and the prices were very reasonable. I was in and out of there in an hour. Steve also made sure all of my tires (including my spare!) had the correct balanced tire pressure. Everyone was friendly and I had a great experience here! Recommend! read more

Fantastic service! Staff is very professional and helpful. This was my second visit to the store and both times were very pleasant experiences. I have found a new tire store! read more