Always dependable and he really considers safety with vehicles. He also doesn't try to add on…read moreunnecessary things or to just keep tossing money at a problem if it's hard to tell what's going wrong - he will be very up front about that. I appreciate that!

From the owner: Matts Truck & Auto Repairread more

You are at their mercy. No other shops in the area. Took 4 days for a few heater hoses. They…read morecracked my oil pan during tow and broke my dipstick. They paid for both of them. They ended up not charging me for the tow, but that coolant leak repair wasn't sufficient. I'm leaking all my coolant out 20 plus hours later. Too much money being spent, to have these mediocre mechanics working on my truck.

Whomever was driving on 1/12/2025 at approx. 10:25pm was going nearly 70 miles an hour on icy roads…read moreon the split between I 35 and 36 headed north. They nearly ran me off the road. Just barreled their way across 3 lanes of traffic and forced me into the far left lane to avoid getting hit.

Without a doubt the single worst customer experience I have ever encountered. I called to have it…read morebrought in Wednesday, they tell me bring it in. I get there no one is even in the building. I holler trying to find someone for 10 solid minutes. Finally someone shows up. They make no apologies or give any explanation as to why no one was there. They have me fill out my own appointment for them because they NEVER got my information when I first called them and didn't even ask what was going on with my car. Despite all that I leave my car with them (poor decision by me). They tell me a day and they'll call me. Thursday goes by without a peep from them. I call them Friday around 1pm I'm immediately met with hostility told I should just be patient give them until the end of the day. I call again at 4 and it's evident they haven't so much as moved my car into the shop to look at it. I'm told they'll get to work on it right away give them 20 minutes and they'll call me back. After an hour I called them back. Once again they are rude and short tempered and give me NO information on what's happening with my car but say they'll know something soon. I specifically ask, will you know something by 6 come close because I need to know something or take it elsewhere. They tell me by 6 guaranteed. Of course that was a lie. 6 rolls around they don't call me. I call them, no answer and their voicemail is full so I can't even leave a message (very professional). I proceed to call several more times to no avail. I drive over there, shops closed doors are locked no one is there. I bang on the door and their neighbors come over and tell me to try the other door because he sees their cars and thinks they are there. I bang on the next door nothing. I see my car on the lot untouched just as I left it THREE DAYS AGO. I grab my spare key and take the car back because one more second of it in the hands of a group so incompetent was a scary thought for me. Only after I pick up my car do they call me back. I'm busy at the time and don't see the call. They don't leave a voicemail because of course not these people don't talk to you. I call them back they finally pick up. I tell them I'm done with them I don't trust them. They patronize me and sarcastically try explaining why they have done nothing with my car. Politely I tell them to save their breath our business is concluded. The guy goes and I quote : "Fine no sweat off my balls." And hangs up on me. They were rude, unprofessional, they lied to me, ignored my phone calls, copped an attitude anytime I called them trying to get an update on my car and generally stonewalled me. I suspect the delay had to due with the fact they charge 35 dollars a day to let it sit there. NEVER EVER EVER would I recommend this place to anyone. AVOID AT ALL COSTS. These people are toxic, incompetent, LIARS.

By far the best mechanic shop I've been to. Extremely helpful, very knowledgeable and an awesome…read moreguy. Brought my car in and he worked on it so I could have it back as soon as possible. I'd recommend him over any shop in the area!!

Great shop with wonderful people. Helped us out when our van's transmission went out and had to be…read morereplaced during our road trip. Fair price and honest work.

Steve and his wife run a great business on the edge of Altoona. It's always hard finding an auto…read morerepair shop that you just trust - After 10 years I can say they have earned our trust. First - they stand by their repairs. Second, their price is their price. Third, they will work with you to do what really needs to be done, what should be done and what would be good to do - so you can make a decision based on your budget and what the car is worth. Finally, they do everything - from oil changes to engine and transmission work - so what ever you need done, they can do it. It's a busy place, so you will need to make an appointment.

Traveling from Toledo Ohio to Minneapolis, Minnesota. Exhaust system went bad while driving…read more I called from the Interstate, and Roger worked me in when I arrived. So blessed because his mechanics recognized another problem that my usual mechanic missed when it was in his shop on Tuesday! Excellent customer service and cost is exactly what I expected for the work. If I lived in Eau Claire, I would use Don's for all my work.

Brought a car to them to repair the tire which had a screw in it. $45 for a tire repair is high in…read moremy opinion. Brought the car home and the tire went flat in about an hour. Brought it back and they told me it has a crack in the sidewall on the inside. Fishy business.