Oil change took 1 1/2 hour and when we came to pick up the key and pay, we had to wait a long time…read morewith a line of people and now one paying attention. Very disappointing

My front bumper was damaged after they changed the tires on my car. Asked them about it and they…read moresaid they will look at the camera footage and let me know. They called me and said that they didn't see anything that would potentially damage it. I requested to view the video but they said they couldn't do that. I have to get a court order before they can let me see. Then I got another call back and they told me that one of their employee saw it but forgot to write it down. Didn't they inspect my car before they drive it in for service? If they already saw that, how come they didn't inform me? Very disappointed. Lesson learned. Will never use their services again.

I set an appointment for 2 pm. I was in a crisis a another place gave me a sooner appointment. I…read moredid thank synergy for everything, I believe they are a wonderful place, and they are very helpful specially when in a flat tire crisis, I'm sorry for canceling my appointment, thank you for everything, keep kicking butt.....and go packers! (I'm from Minnesota.)

Tony and his team at Synergy are very easy to work with. They provided me with an honest and prompt…read moreestimate when another shop was trying to bill me for unnecessary repairs. I highly recommend them for diesel truck work! They will tell you what you need and make recommendations based on what they see. I will be going back when I need additional work done.

I was having issues with my Chevy sonic, car was shaking when I accelerated and what sounded like a…read morefan going and a loud knocking sound. Andrew serviced the transmission but the knocking etc was still present and the check engine was coming on. Brought it back to Andrew and he said the sensors and seals are the issue so had them replaced, still didn't solve the problem. I brought it to tms tire and had Andrew come out and hear what I hear and he said he's never heard the knocking, which I disagree with what he said, so he had hooked it up and the code came back as the engine!! Andrew doesn't do engine's he says so I took it to a auto shop in eau claire and I was told that my engine is shot and needs to be replaced!! I had spent 3,000 up to that point and it was always the engine. I was taken advantage of by having things fixed and/or replaced that really didn't need to be like the seals and sensors; the problem the whole time was the engine!! I won't be doing business with them after learning this. I had to get rid of the sonic because I can't afford the repairs and bought a 2020 vehicle in eau claire. Andrew was always nice and I felt he would be honest with me on the problem with the car and I don't feel he was with me. Disappointed

Great service, reasonable prices and all in all a very good place to do business. I've gotten…read moretires & batteries as well as oil changes. Always been satisfied.

Good gasoline prices, reasonably clean restrooms, reasonably fresh coffee, better than average…read moreselection of snacks. Quick and friendly service, no drama. Great location, good access to highway.

Recently came here after crossing the Minnesota border on my road trip back to Chicago. This place…read moreis the perfect sized store it's much larger than most places and it has a nice hometown feel. Tons of snowmobiles here too! Staff here is friendly, easy access to the highways and streets

Brought in two wheels. I had picture proof to show the owner the huge gouge in my wheel wasn't…read morethere when I left it. He told me "maybe it'll buff out". Told him it's a gouge, it's not buffing out, then he told me "we have a sign that were not liable". $500 wheel and I got it back with a big gouge in the center cap.

Do NOT under ANY circumstances use Churchill Tire & Battery. We purchased an expensive set of tires…read morefor my SUV from Churchill and had them handle the installation. When I received the car back from them, my tire pressure monitoring system light was already on for the back driver side tire. I immediately went back in to inform the staff and the woman at the counter said "oh, you just need to drive it for a while, it will go off". Regretfully, I took her word for it and drove my car away. The new tire continued to lose air and was completely flat by the morning. It was a holiday weekend, and we were forced to use a different vehicle for travel out of town. I reached out to Churchill on the first morning they were open after the holiday and was told they could not fit me in to fix their mistake. This is not acceptable customer service, when the issue is so clearly their fault, and fixing it should be their priority. The receptionist (who claimed to also be the manager and owner) became angry and HUNG UP ON ME! No apology or attempt to make the situation right, just excuses and horrible customer service. We were forced to take our vehicle to another service center in town and pay to correct Churchill's shoddy workmanship. Do yourself a favor and avoid having ANY work done by Churchill. They do not stand behind their product.