First I will start by saying Shawn iwas polite and responsive initially.He was hired to install new…read morerotors and brakes, which he did in a timely manner During the process,he blew out the master cylinder when compressing all the calipers at the same time .With this knowledge,he finished putting things back together and packed up. He made no mention of the incident and left without a test drive to ensure his work's integrity. It wasn't until the following day that he admitted to what happened after insisting he come back to take the car for a test drive to demonstrate the new problem. He explained to me that he had done it before with his own car so I would need a new master cylinder. Since then we had one communication and then radio silence. I am now left with a failed breaking system that could have caused serious injury or worse.I would not recommend Shawn due to his lack of responsibility or consideration of the safety of his clients. His way of business will get somebody killed someday.

From the owner: Unfortunately there are plenty of mechanic and body shops, but there are few to little mobile…read moremechanic shops! Although at Shawns Mobile Mechanics I strive to meet your every need, and that means reparing your car at the location of your choosing!

I can not say enough good things about this place. my car needed big work done on it and Derek was…read moremore than happy to tackle it. The work was done fast and on point, he even did extra like cleaning up my battery and let me know about any other issues. This place is honest and one of the best in town!

I've been a costumer of Rick's for more then 20 years. Never had a bad experience. I recommend him…read moreto all my friends and relatives. I once took my son's car to Rick, he found a bad sensor, but he thought it should be covered by the manufacturer. He took the car to the dealer, had it replace and returned it to me at no charge. Ten stars if I could!!

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

My story: 10/8/25 I was involved in a MVA in Eau Claire, WI…read more My vehicle was totaled and needed to be towed. I WILL NOT DISCLOSE DETAILS OF THE ACCIDENT HERE ON FACEBOOK! EC PD phoned for an "available" tow from companies on their list, which is standard procedure. EC PD is not to blame for this. Tow truck arrives. Driver asks if we have full coverage insurance. Driver is unable to tell us which tow yard my vehicle will be taken to. Phones his boss. Driver then reports it will be taken to a secure Menards self-storage yard in EC near Alpine Rd. Asks again if we have full coverage. 10/9/25 I had a 3-way call with Progressive Insurance agent and boss/owner of Artic Wolf Towing, Isaiah Prince. I wanted to get my personal belongings out of the vehicle. Isaiah said his driver was out on a tow call to Lacrosse, WI. Won't be back until 6PM. Informed him we would be there at 6PM. Isaiah gives an address of 5566 Christopher Dr EC, which he says is a residential address, to meet up with the driver, who will take us to the storage yard, which requires a PIN to gain entrance to. We arrived at the address as scheduled at 6PM. It is in a housing development. It is a twin home/duplex. Tow company was a no-show. I phoned Isaiah. He says driver had another tow call. This time in Baldwin, WI. Isaiah said they had gone through my vehicle and removed my belongings, which were in a tote outside of this residence. I should take my belongings and leave my spare car keys in the mailbox of this residence, which I did not. I took my belongings and we drove to the Menards storage yard. We were able to get in. Drove through the entire yard. My vehicle was NOT there! Husband calls Isaiah. Where is our vehicle? Isaiah says he doesn't have to disclose the location to us. The vehicle belongs to the insurance company now. Husband informs Isaiah that as long as we have the title, it is our vehicle. And until insurance pays us and gets the title from us, it is still our property. Where is it? This time Isaiah says his driver had a tow call in Menomonie, WI (he told me Baldwin, WI). Isaiah says customers stranded on the side of the road take priority. Husband informed him that we are also customers and this is no way to run a business. Isaiah still would not release the location of our vehicle. Husband tells Isaiah that we will be back at 8AM tomorrow and our vehicle better be there! Isaiah agreed to a time of 9:30AM. 10/10/25 8AM Phoned Progressive Insurance agent and informed him what happened last night. Husband researched Artic Wolf Towing and determined their LLC has only been in effect since 7/7/25. 9:30AM We arrived at 5566 Christopher Dr EC again as scheduled. The tow truck driver was there to meet us in the driveway in a personal vehicle. He was red-faced and embarrassed. Very nice guy and totally apologetic. Too bad he works for an a-hole. We all went to the Menards self-storage yard again. Today our vehicle was there. We were able to thoroughly go through the vehicle and retrieve the remainder of what we wanted out of the vehicle. In summary: Artic Wolf Towing does not have a physical business address, other than a residential address in a housing development, which is in a twin home/duplex. They obtained their LLC in July 2025. This is the most unprofessional business we have ever dealt with. The fact that they refused to disclose the location of where they towed my vehicle to and then went through my personal belongings in my vehicle without my permission is unacceptable and a total invasion of privacy.

"Had a great experience with Arctic Wolf Towing. Evan was my driver and he was excellent--very…read moreknowledgeable and friendly. If you're looking for reliable service in the area, I highly recommend them!

Full paint job. Piss poor work. Insurance paid for it so value didn't matter…read more Requested full paint job in a Lincoln, they completed the work, I took it home. It had tiger stripes, orange peel, overspray, other issues I can't remember. It's been a few years. They actually had the audacity to tell me, you paid for a basic paint job not a superior paint job that's what you got. Interestingly enough I don't know a single body shop, mechanic shop or subway sandwich shop for that matter in the area that would say such a thing other than this place. I was given a discount for doing business with Marks sister Angela and having utilized her company for 10+ years but he most certainly took that away once I complained about the sub par workmanship at his shop. They repaired the things that were needing repair after a customer complained but I've would never return to this clown show facility again.

Fixed my daughters Mercedes super fast . She felt comfortable there and was give a loaner which she…read moreappreciated. Highly recommend!

Here's what happens when you hit a deer (see before picture): The front end of my car was smashed,…read morethe deer was injured, and I was worried about getting to work the next day. After working with Superior Auto Body (see picture again): I found them extremely helpful, going above and beyond in their quality, value, and exceptional service. My ease of mind was lifted, as any car accident can be stressful. Amanda was preemptive and sympathetic, calling Enterprise to coordinate a rental car for me. Jamie even helped me get to the rental car place and was knowledgeable and passionate about cars. These people love what they do! Brian helped me work with my insurance so I didn't have to coordinate or even sweat it. I only had to pay $250 out of pocket for a $3k repair. This is the best auto place I've ever used!! Their great service makes a crummy situation a silver lining. I'll definitely be coming back here to fix my car needs in future! :) thank you superior auto body!

Great value and my vehicle looks Amazing My grandfather and Dad both owned body shops so I know…read morewhat Is done right and this place does the job correct Thank you for your service

Great shop with wonderful people. Helped us out when our van's transmission went out and had to be…read morereplaced during our road trip. Fair price and honest work.

Steve and his wife run a great business on the edge of Altoona. It's always hard finding an auto…read morerepair shop that you just trust - After 10 years I can say they have earned our trust. First - they stand by their repairs. Second, their price is their price. Third, they will work with you to do what really needs to be done, what should be done and what would be good to do - so you can make a decision based on your budget and what the car is worth. Finally, they do everything - from oil changes to engine and transmission work - so what ever you need done, they can do it. It's a busy place, so you will need to make an appointment.