Friendly, responsive, fast service. I never feel like I'm getting overcharged or upsold. Mike and…read moreMatthew are well spoken and considerate. They understand that you need your car back pretty quick.

Go Here!!! These guys are the real deal. Everyone at the shop was personable and knowledgeable…read more I broke down on the way home from a business trip and was afraid I was going to miss an important family function, only to have these guys get the problem diagnosed and fixed within a few hours. I limped my car in here after reading the yelp reviews and purely after guesstimating where to go for quick, fair service. They were twice as good as promised and it cost me less than I imagined. Probably the best shop I have ever been to. Thank you again gentlemen!

Great shop with wonderful people. Helped us out when our van's transmission went out and had to be…read morereplaced during our road trip. Fair price and honest work.

Steve and his wife run a great business on the edge of Altoona. It's always hard finding an auto…read morerepair shop that you just trust - After 10 years I can say they have earned our trust. First - they stand by their repairs. Second, their price is their price. Third, they will work with you to do what really needs to be done, what should be done and what would be good to do - so you can make a decision based on your budget and what the car is worth. Finally, they do everything - from oil changes to engine and transmission work - so what ever you need done, they can do it. It's a busy place, so you will need to make an appointment.

I have taken our cars to Adams and have had excellent service! Ryan is especially good to work with…read moreregarding his to service my vehicles. He is very responsive, especially by phone. Their team of technicians are great, especially their master mechanic. They also try to save $ with repairs, and suggest lower cost alternatives. I greatly appreciate them!

I was blown away by the professionalism, quick service and kindness of the young man that helped me…read moreyesterday. I had a car problem while driving from Indiana on 94 on a Sunday afternoon. Had to stay at a local Hampton Inn (which was also wonderful btw!) Monday morning I showed up hoping I could get my car looked at that morning as I was trying to get to my sick Dad in Minneapolis. This man fixed my car and was so proficient and fast! I appreciate Adam's very much and highly recommend them.

Great place, highly recommended! Pricing is very…read morecompetitive. .. a couple of years ago, bought tires from them, tires/labor was very reasonable. The service is nothing short of amazing. Discovered a flat today, walked in without appoitment, the shop was pretty busy ... one hour later i am back on the road and they didn't charge me a dime since I originally bought tires from them. Can't recomend them enough ... quality work, great service, great prices ... What else would one want from an auto repair shop?

Excellent service and support. I've been a returning customer for 8+ years. They're thorough,…read morehonest and easy to work with.

Once upon a time, my car was making a noise that I could not only not identify but was worrying. A…read morefriend of mine recommended this place so I gave them a call. I thought I had the wrong place. I got in and the interior was not auto shop at all but more diner. If you get in early enough, there's coffee, donuts and popcorn all on a donation basis. The man behind the counter took me and my car for a spin and was able to tell me just what was wrong and that it would cost about 150 dollars to fix it. I'm lucky enough to have a father who does auto repair. I popped out, called him and told him what was said. He told me I'd be dumb not to go there. I've been going ever since. I've never once felt like I was being talked down to. One of the techs even helped disassemble my bike - something I was completely clueless to - and put it in the trunk of my newly repaired car. Any time one of my co-workers asks where to go to get car repair work done, they're the first place and only place I offer.

Honest, fast and fair prices. Joel and crew are very good at what they do. Joel listens and…read moreunderstands what you need for your car repair.

Benji & Brady were phenomenal! They walk you through their…read moreprocess thoroughly, are great at communication, and have the best customer service around. 20/5 stars!

Benji and his crew are awesome. Treat you like family, its like you've known them your entire life…read more The work they do is flawless. Ive had to use their services 2 years in a row, darn DEER. Both times, my vehicle looked brand new. I highly recommend them.

We bought a 2024 car with a salvaged title from Jay and are so happy with it. Jay was awesome to…read morework with, had great customer service, and really took care of us. The car was priced really well and we are super happy with it! We had a great experience - thanks Jay!

I recently bought a 2024 Subaru Impreza from Jay at Randy's Auto. Jay was fantastic to work with…read more He gave us a great deal, and was very friendly, easy to talk to, and communicative. He shared with us all the details of the car, the accident it had been in, the work they had done to fix it, and was very transparent with it all. I test-drove the car and didn't notice any issues, so I bought it and I drove it home (2.5hrs away). The next day, we noticed a clunking happening in the right passenger front tire. Every time we turned, the clunking was loud. I thought "uh-oh." The deal was too good to be true, and we got screwed. So I called Jay, because he had given me a short warranty on the vehicle. He recommended I get it checked out at a local auto shop which I did. Turns out the CV Axle Shaft was binding up and causing the clunking. So I called Jay, and he said instead of having the shop fix it (which was going to be pretty expensive), he would send a truck to pick up the car (I live 2.5hrs away), bring the vehicle back to his shop, fix the CV Axle and then deliver the car back to me at no charge to us. I was floored that he would do that. Especially considering it was a salvage car, and he didn't really have any responsibility to do that. Jay really demonstrated a tremendous amount of integrity, and was very communicative the entire time, he sent pictures of when it was picked up, pictures of it in the shop getting fixed, and when it was all done. He was proactive in communicating with us, I didn't have to badger or bother him for updates. It was really quite amazing. The car was delivered back, the problem was resolved, and he didn't ask for anything additional from us. I have to say, I'm very impressed. Jay demonstrated a level of integrity and professionalism and just all around nice-ness and good-human-ness that was refreshing and appreciative. I highly recommend him and Randy's auto for purchasing vehicles. You never know what you're going to get out there, and Jay and his team were top notch.

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!