August 18, 2015. It was a terribly rainy Tuesday. My…read moreparents were headed to our cabin in Mn. They noticed problems with their truck. They stopped to get a new battery. That was not the problem. They were starting to feel desperate. They made it to a Holiday Gas station (where they felt comfortable with all involved) They spent the night in Eau Claire. In the morning, the car was towed to Interstate Automotive. The owner is Moose. He and his crew Mike, Nick and Dan were Fantastic, friendly, helpful and oh so quick to repair my parents alternator. My parents do not use Yelp, but wanted to make sure that anyone that travels through the area, or lives near will be in Great hands! 5 stars, and many compliments to all involved! (we are from the Chicagoland area. Service like this is hard to come by) Thanks guys!!

I highly recommend Interstate Collision Center for your Body Shop needs. I went in for an estimate,…read moreJames was honest and fair. The work was done perfect and in a timely matter. The price of the work was way more than fair. I appreciate James, Justin and anyone who worked on my car. They truly care about their cuatomers.

Once upon a time, my car was making a noise that I could not only not identify but was worrying. A…read morefriend of mine recommended this place so I gave them a call. I thought I had the wrong place. I got in and the interior was not auto shop at all but more diner. If you get in early enough, there's coffee, donuts and popcorn all on a donation basis. The man behind the counter took me and my car for a spin and was able to tell me just what was wrong and that it would cost about 150 dollars to fix it. I'm lucky enough to have a father who does auto repair. I popped out, called him and told him what was said. He told me I'd be dumb not to go there. I've been going ever since. I've never once felt like I was being talked down to. One of the techs even helped disassemble my bike - something I was completely clueless to - and put it in the trunk of my newly repaired car. Any time one of my co-workers asks where to go to get car repair work done, they're the first place and only place I offer.

Honest, fast and fair prices. Joel and crew are very good at what they do. Joel listens and…read moreunderstands what you need for your car repair.

I've been a costumer of Rick's for more then 20 years. Never had a bad experience. I recommend him…read moreto all my friends and relatives. I once took my son's car to Rick, he found a bad sensor, but he thought it should be covered by the manufacturer. He took the car to the dealer, had it replace and returned it to me at no charge. Ten stars if I could!!

I can not say enough good things about this place. my car needed big work done on it and Derek was…read moremore than happy to tackle it. The work was done fast and on point, he even did extra like cleaning up my battery and let me know about any other issues. This place is honest and one of the best in town!

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

Traveling from Toledo Ohio to Minneapolis, Minnesota. Exhaust system went bad while driving…read more I called from the Interstate, and Roger worked me in when I arrived. So blessed because his mechanics recognized another problem that my usual mechanic missed when it was in his shop on Tuesday! Excellent customer service and cost is exactly what I expected for the work. If I lived in Eau Claire, I would use Don's for all my work.

Brought a car to them to repair the tire which had a screw in it. $45 for a tire repair is high in…read moremy opinion. Brought the car home and the tire went flat in about an hour. Brought it back and they told me it has a crack in the sidewall on the inside. Fishy business.

First I will start by saying Shawn iwas polite and responsive initially.He was hired to install new…read morerotors and brakes, which he did in a timely manner During the process,he blew out the master cylinder when compressing all the calipers at the same time .With this knowledge,he finished putting things back together and packed up. He made no mention of the incident and left without a test drive to ensure his work's integrity. It wasn't until the following day that he admitted to what happened after insisting he come back to take the car for a test drive to demonstrate the new problem. He explained to me that he had done it before with his own car so I would need a new master cylinder. Since then we had one communication and then radio silence. I am now left with a failed breaking system that could have caused serious injury or worse.I would not recommend Shawn due to his lack of responsibility or consideration of the safety of his clients. His way of business will get somebody killed someday.

From the owner: Unfortunately there are plenty of mechanic and body shops, but there are few to little mobile…read moremechanic shops! Although at Shawns Mobile Mechanics I strive to meet your every need, and that means reparing your car at the location of your choosing!

My dealing with them is RUN FAR. They text all am saying…read morethey would be there about 8 am then a little while later be there 9 then little while later 10 then a little while later 11 Then show up 1145 and had someone waiting for them entire time A weak old lady shows up with a car trailer to haul a 500LB motorcycle and couldn't even load it!!!! Almost dropped bike multiple times trying So waited for MY brother to come and help load it Then the lady thru one strap over the seat and no wheels chocks and said she was leaving. My brother got on the trailer and showed her how the bike can move a foot to the left or to the right and NO WAY was it making it 1 stop or 1 brake or 1 corner She admits she has never hauled a motorcycle ever and is going to start with my $20,000 motorcycle. This company sent her out with no motorcycle loading equipment. My brother then suggested how to do it, but she still did it some of her own way and strapped it to the rim and in the pics looks like the straps are reefing on my spokes and are most likely bent and most likely rims are scratched from the cheap straps she had, most likely my bars with be scratched from not using the proper straps as well. Most likey with No wheel chock she put too much pressure on my fork seals and they will be leaking. She would not have made it to the corner and had to drive from Columbus to Milwaukee like 75 miles.

My story: 10/8/25 I was involved in a MVA in Eau Claire, WI…read more My vehicle was totaled and needed to be towed. I WILL NOT DISCLOSE DETAILS OF THE ACCIDENT HERE ON FACEBOOK! EC PD phoned for an "available" tow from companies on their list, which is standard procedure. EC PD is not to blame for this. Tow truck arrives. Driver asks if we have full coverage insurance. Driver is unable to tell us which tow yard my vehicle will be taken to. Phones his boss. Driver then reports it will be taken to a secure Menards self-storage yard in EC near Alpine Rd. Asks again if we have full coverage. 10/9/25 I had a 3-way call with Progressive Insurance agent and boss/owner of Artic Wolf Towing, Isaiah Prince. I wanted to get my personal belongings out of the vehicle. Isaiah said his driver was out on a tow call to Lacrosse, WI. Won't be back until 6PM. Informed him we would be there at 6PM. Isaiah gives an address of 5566 Christopher Dr EC, which he says is a residential address, to meet up with the driver, who will take us to the storage yard, which requires a PIN to gain entrance to. We arrived at the address as scheduled at 6PM. It is in a housing development. It is a twin home/duplex. Tow company was a no-show. I phoned Isaiah. He says driver had another tow call. This time in Baldwin, WI. Isaiah said they had gone through my vehicle and removed my belongings, which were in a tote outside of this residence. I should take my belongings and leave my spare car keys in the mailbox of this residence, which I did not. I took my belongings and we drove to the Menards storage yard. We were able to get in. Drove through the entire yard. My vehicle was NOT there! Husband calls Isaiah. Where is our vehicle? Isaiah says he doesn't have to disclose the location to us. The vehicle belongs to the insurance company now. Husband informs Isaiah that as long as we have the title, it is our vehicle. And until insurance pays us and gets the title from us, it is still our property. Where is it? This time Isaiah says his driver had a tow call in Menomonie, WI (he told me Baldwin, WI). Isaiah says customers stranded on the side of the road take priority. Husband informed him that we are also customers and this is no way to run a business. Isaiah still would not release the location of our vehicle. Husband tells Isaiah that we will be back at 8AM tomorrow and our vehicle better be there! Isaiah agreed to a time of 9:30AM. 10/10/25 8AM Phoned Progressive Insurance agent and informed him what happened last night. Husband researched Artic Wolf Towing and determined their LLC has only been in effect since 7/7/25. 9:30AM We arrived at 5566 Christopher Dr EC again as scheduled. The tow truck driver was there to meet us in the driveway in a personal vehicle. He was red-faced and embarrassed. Very nice guy and totally apologetic. Too bad he works for an a-hole. We all went to the Menards self-storage yard again. Today our vehicle was there. We were able to thoroughly go through the vehicle and retrieve the remainder of what we wanted out of the vehicle. In summary: Artic Wolf Towing does not have a physical business address, other than a residential address in a housing development, which is in a twin home/duplex. They obtained their LLC in July 2025. This is the most unprofessional business we have ever dealt with. The fact that they refused to disclose the location of where they towed my vehicle to and then went through my personal belongings in my vehicle without my permission is unacceptable and a total invasion of privacy.

2 visits to Olson's this summer and they diagnosed and fixed my car pronto! They also referred me…read moreto another place to repair my flex pipe. These guys are the best!

Best customer service I've ever had. He took the time to explain what tires I needed and why. I was…read moresent to their "sister" business in Altoona because they work on foreign cars there.

Great place, highly recommended! Pricing is very…read morecompetitive. .. a couple of years ago, bought tires from them, tires/labor was very reasonable. The service is nothing short of amazing. Discovered a flat today, walked in without appoitment, the shop was pretty busy ... one hour later i am back on the road and they didn't charge me a dime since I originally bought tires from them. Can't recomend them enough ... quality work, great service, great prices ... What else would one want from an auto repair shop?

Excellent service and support. I've been a returning customer for 8+ years. They're thorough,…read morehonest and easy to work with.

They go above and beyond with their service. They were there within the half hour and ready to get…read moreeverything done very quickly. Jay is awesome.

Wonderful experience. April was so helpful and pleasant to talk to. Our vehicle was picked up…read morequickly and carefully. I would definitely recommend them.