My boyfriend and I got a flat tire on the highway. We called big rig who was able to come help us…read moreright away. Our guy, Andrew was super friendly and knowledgable. He helped us find an auto repair shop in Eau Claire that was able to service us the same day and also had our care tires in stock. I definitely recommend Big Rig for your towing help!

Its never fun needing a tow, but if you do call these folks. I was in a remote area and I was…read moresurprised how quickly they got there. Fast professional and courteous.

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

Wonderful experience. April was so helpful and pleasant to talk to. Our vehicle was picked up…read morequickly and carefully. I would definitely recommend them.

The driver was so kind, and was always quick to get back to me. They were also willing to work with…read moreme on the price since my car had been in their lot for a few days. I definitely recommend their services!

We had Trubilt Collison Center repair a few of our vehicles and every single time they go above and…read morebeyond. They communicate every step of the way. The second you walk in the door to give your keys to James or Tammy you immediately feel like part of the family and know that going forward they will treat your vehicle like their own. There's only one obvious choice for repairs in the Chippewa Valley and it's Trubilt Collision Center.

I asked them to match my color of my suv a bit closer then what they sprayed on it total wrong…read moreshade. They said it would be under their warranty and it would be covered cool. I get there and because its under warranty they were giving me a loaner of theirs but then they tell me I can't use it for work I couldn't take it out of state and I couldn't put very many miles on it. We'll that's just not going to work for someone like me who on average puts between 400-600 miles on a car per day sometimes more so keep in mind that if you need them to warranty anything dont expect to be able to go to work if you work out of state or need to put miles on a car their loaners are bullshit. I will say they did do a good job with the paint ( other then the color matching) and turn around was in a good timely matter but be sure to cheak and make sure your happy with their results before you leave or find someone else 2 stars for my experience with them for that

Full paint job. Piss poor work. Insurance paid for it so value didn't matter…read more Requested full paint job in a Lincoln, they completed the work, I took it home. It had tiger stripes, orange peel, overspray, other issues I can't remember. It's been a few years. They actually had the audacity to tell me, you paid for a basic paint job not a superior paint job that's what you got. Interestingly enough I don't know a single body shop, mechanic shop or subway sandwich shop for that matter in the area that would say such a thing other than this place. I was given a discount for doing business with Marks sister Angela and having utilized her company for 10+ years but he most certainly took that away once I complained about the sub par workmanship at his shop. They repaired the things that were needing repair after a customer complained but I've would never return to this clown show facility again.

Fixed my daughters Mercedes super fast . She felt comfortable there and was give a loaner which she…read moreappreciated. Highly recommend!

I had a very frustrating experience with A & A Towing in Eau Claire. When I went to retrieve my…read morevehicle around 2:00-2:15 PM, I asked to inspect it before paying, which I believe is reasonable. I was denied and told I had to pay first before being allowed to see my vehicle. During this interaction, the owner became aggressive and raised his voice when I tried to ask questions, which made the situation uncomfortable. After paying and finally seeing my vehicle, I noticed damage to the front bumper that I do not believe was there before. Because I was not allowed to inspect the vehicle beforehand, I had no way to verify its condition prior to payment.

Called for a tow at 9:00 at night and they responded immediatley and did a great job. Couldn't…read morebe happier.

Fast, professional, reliable and affordable. Some of the nicest people I've ever dealt with…read more Highly recommended

Very professional, fair prices, and made my day so much better with fast response and wonderful…read morecustomer service. 10/10! Thanks for all of your help, Tonya B

Very good service. Nice, knowledgeable, and professional. On time. We got the location wrong, he…read morefound us anyway and got our vehicle hooked up and gone quickly.

So the keys got locked in my flatbed while i was 3 hours from home. Tyler showed up within 5…read moreMinutes and got the door open in under a minute. Very Appreciative!!