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DOnofrio’s Drain Service

5.0 (1 review)

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Plumbing inspection

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4 years ago

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Harris Plumbing, Heating, Air & Electrical - Harris Plumbing techs to install a water heater in New Jersey

Harris Plumbing, Heating, Air & Electrical

(114 reviews)

Chris B. was out to install our ceiling fan and take the existing fan down. It was a challenging…read morejob because of the way the previous homeowner had the electrical switches put in. Chris worked really hard to get this fan installed and working perfectly. He cleaned everything up as well. The staff is extremely nice, accommodating and professional. I would highly recommend Chris and Harris Plumbing! Terri K.

On 9/9/26, my 85 year old mother called Harris to repair her gas leak to her heater. The technician…read moreperformed a bubble test, the same exact bubble test that PSE&G previously performed to find a gas leak. The tech from Harris claimed he found the leak, but couldn't reach the leak to repair because the hot water heater was in the way. Harris charged my 85 year old widowed mother $637.50 for the bubble test and fixed nothing. The tech didn't lift so much as a screwdriver, charged her $637.50 and fixed nothing, leaving my mom with no heat and a big bill. The invoice stated that Harris would have to come back out and move the hot water heater so they could reach the leak, a job that can cost thousands. We hired another contractor to come out and check the leak to see what they would say. It turns out the leak that Harris said was behind the water heater wasn't where the leak actually was and they fixed it for her and charged $200 and never once even considered that the water heater needed to be moved. When the 2nd contractor left, the heat was working. The 2 Harris representatives defended what Harris charged and the job that wasn't completed. Sean and Paul, you both failed your customer miserably. Paul told me Harris has been in business since 1985. That should tell you that for 4 decades this company has been taking advantage of people by targeting elderly women and pressuring them into paying for unnecessary work for profit. It isn't about the money Sean and Paul, it's about how you treated an old lady on a fixed income. I am filing a complaint with the BBB and will also file a claim in small claims court. I promise you I will cost you more than what you charged my mother going forward by any means necessary. Stay away from Harris. They prey on the elderly and are proud of it. I am attaching the invoice that supports exactly what I've described in this review. Anything short of an apology and full refund from Harris will not be accepted. Don't call us. Don't email us. Don't send us a letter. It amazes me that Harris has a 1.9 rating. Should be zero!

Campbell Mechanical - Copied from Google maps' Street View.

Campbell Mechanical

(3 reviews)

Excellent, fast, affordable service…read more So there was this shower drain that wasn't living up to its name. And then there was me and my Fella and a host of effective-looking tools. Rawr! And yet, our repeated attempts over two-week long period of doin'-it-ourselving were doin' nothing but creating a lake in the bathroom. We had two choices: call Campbell Plumbing or bust out the swimtrunks and floaties. Since I like a nice, hot shower and dislike weeks of frustration, I opted for the phone. A lovely duo arrived and showed that drain who was boss. (Clearly them, not us.) And, they even offered me product recommendations to prevent them from coming back out again. Sweet! Next time: passing on the plunger and picking up the phone first.

We go here for parts, once in a while, when something else in Mom's 80+ year old house goes awry…read moreand hubby can't just tinker it into submission. They almost always have the unique, old school, or oddly sized part that we need, or they know where to find one. Once, when we had an actual emergency and they didn't have the part, they called around for us and found one in another plumbing shop in Pennsville, and off we went to pick it up! We were so impressed that they were more concerned with fixing our problem than with making a sale. Carol, the owner, is a gem, very friendly, really knows her stuff. and shares extremely helpful advice freely! Their prices are a little higher, but it's worth it; first, it's a small, local shop, and second, you'll never find some those parts at a big box store. If you're working on an older house, make this your first stop.

Harris Plumbing, Heating, Air & Electrical

Harris Plumbing, Heating, Air & Electrical

(65 reviews)

Great service, but negotiate first,…read more Quoted $10k for a new 2.5 ton Lennox central air AC unit for my house, $18k with a boiler. We said we wanted to get another quote, and the technician immediately dropped the price to $7,000. I appreciated the price reduction but it would have been nice to be quoted fairly from the start. They did the install in one day and everything is working so far, and it included a 5 year labor warranty so I will say happy customer. Just negotiate

We recently hired Harris Plumbing after seeing their billboard advertising a drain cleaning special…read morefor around $90. Unfortunately, our experience felt like a textbook upsell that targeted anxiety rather than focusing on our basic plumbing issue. Highlights of our experience: Immediate Upsell: Upon arrival, the technician barely touched the original issue and immediately insisted our main sewer line out to the street may be compromised. He pressured my wife into authorizing a nearly $500 camera scope of the drain, played a brief clip on his monitor, and claimed our line was definitely compromised--pitching an $18,000 replacement on the spot (quickly discounted to $16,000). When we asked for the video file we had just paid $500 to produce, Harris refused to provide a copy. I contacted the township, who asked to see the footage, but Harris still would not release it. The township confirmed that without visible ground or street settling, the sewer line should be operating normally. I usually don't write reviews - good or bad - but using an affordable promo to get a foot in the door, not providing us with access to the video footage we paid for, and scaring my wife with an unverifiable $18,000 disaster is really an unacceptable business practice. As a result, I would definitely not recommend Harris Plumbing.

DOnofrio’s Drain Service - plumbing - Updated October 2026

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