Dylan McKinney, our assigned Water Treatment Specialist was very professional & down to earth. He…read moreperformed testing of our water for various contaminants & found our water to be extremely hard (23 Grains / gallon). Dylan's solution for us was a Puronics Hydronex iGen 30 & a Micromax 7000 (under the kitchen sink RO + Remineralization). He was willing to work with us on price; we were able to arrive at a price that worked for us & also gave us the ability to purchase using our Home Depot card to pay off interest free for 2 years! Our system was fully installed in 2 hours in Aug 2025. Afterwards, we really noticed the amazing silky feeling on our skin when showering. We no longer need detergent boosters when washing clothing or dishes and no longer have scaling issues on faucets, toilets, shower or tub. We feel comfortable knowing we invested with Purfect Water Solutions' Lifetime Warranty and having Dylan as our go to Guy for any questions or issues that may come up in the future.

My family's water before we had this company's water softener and RSO, was a hardness of 21. these…read moresystems worked great and fast. the marketing rep, Lamar Saxon, that helped us was very helpful, funny, understanding, and knowledgeable. the installers only took a couple hours to install all of these systems. after a few weeks our water was soft again and we were able to drink it.

Their service is awful. We haven't had a delivery since April 20th. Customer service is helpless to…read moredo anything. They have "escalated" the problem to no avail. They said the branch manager would call me. Never heard from them. Said the route driver would call me. Never heard from them. They keep changing me for the dispenser rental while I don't have any water to put in it. Super frustrating. Do not recommend using this company.

I was a customer of Crystal Springs for over a year. I had an issue with the driver delivering 1…read morewater bottle when we asked for 3 bottles per delivery. I tried to discuss this with the driver and he ignored me..... literally looked at me and kept walking. I called customer service to complain about the situation and request an additional delivery since they shorted me 2 bottles and was told that a site manager would call me back. I asked for the managers name that would be calling me and they told me Jennifer. Needless to say, I never heard from "Jennifer". So 3 days later, I called back and discovered there is no manager that is a manager named "Jennifer". DO NOT USE THIS COMPANY..... MAJOR RIPOFF!!

We had a water tank start leaking at night. I called Aqua Plumbing Pros and got a quick return…read morecall. Manny was able to help me stop the leaking over the phone until he could come out in the morning to look at it. He showed up first thing the next morning, quickly diagnosed the problem, gave me a fair price to fix it, and completed the job within a few hours. He even replaced a few extra rusty pipes at no extra charge. Everything was done very professionally and honestly.

Excellent customer service and professionalism Personable and efficient I would definitely…read morerecommend this company for your plumbing needs

They are extremely knowledgeable. They helped me not only get the cleanest water in my home but…read morereplace 100+ products from cleaning solutions like all purpose cleaner, hand sanitizer and laundry detergent... to name a few with a medical device in my home! They mapped out easy/ affordable investment options and made installation seamless! Highly recommend!

We had a really bad iron and acidity problem in your water. I contacted Martin's Water Treatment…read morebased off of a friend's recommendation. They came promptly and addressed my concerns. They then installed a system to treat my water and it has been great since! I couldn't be happier with their services. Professional and friendly. I can't recommend them enough!

Company website reviews are a scam. Salesperson with limited science or engineering knowledge…read more Kept lowering his commission price to get a sale. Refused to test the water nor continue sales pitch unless spouse present. Eventually spouse did arrive but water never tested. $8000 for a system (prob all commission). Very heavy handed sales tactics. Offer only good for today! Lifetime warranty is bogus. Did not leave any contracts or paperwork for us to review! This business is NOT BBB Accredited.

Scam and Fraud would be two words to describe them…read more First red flag: The sales rep came in for a no-obligatory water test and tried to sell the system for $9000 for EC5 and he wanted us to say yes then and there itself. Not letting us take the time for doing the research before giving a commitment Second red flag: After a lot of back and forth messaging, he brought the price down to $5500 and promised a financing option at $55 for 100-120 months. He also promised a soft pull on the credit. BOOM! Next day, you have a hard pull on your credit and the financing company sends the documents over for signing. You read the terms and there is no mention about $55 for 100-120 months. All you see is $55 at 9.9% APR. what this literally translates to is you pay $55 for 213 months and not 100 months. For $66 you would need to pay for 140 months. There were also annual fees and monthly fees associated With these payments. Twice the price that we agreed on. I reached out to the sales person about this and he in writing texted me that it is $55 for 120 months or $66 for 100 months. He said it's a revolving credit and my calculations were wrong and kept on insisting that I sign the document. They expect you to be complete idiots with no understanding of how the financial system works. He promised a lifetime warranty and there is no additional cost associated with the system. I did my own research and found the following: 1. Everytime something goes wrong with the System, you need to get someone over to fix it and they charge you $500 per visit and diagnosis. The filter needs to be changed every two years and they will charge you an amount to put it in for you. 2. If you ever move, you can take the system with you. He said it was $139 to removed the system and install it in your new place and no additional costs for that. On doing some research people have paid $500 for for this. Imagine paying $5500 for the system and $600 on an ongoing basis yearly. Dont fall for that 4.8 star review they have on google. They have censored the reviews and so no negative reviews go through. Do your own research and don't fall for the scam that these are Home Depot people. They are pure SCAMMERS. Good thing I read the fine print.

They came fast and called to take the samples a couple attempts they made on me that not been done…read morebut they do follow up to make sure it satisfied and the job done right around a 500$ cost never done it personally b4 to know if that high but that included replacement of a 75$ cap that was cracked and they were also able to provide info on some questions just getting this in my responsibility that I didn't even know the wells should be bleached

I found this business by their Facebook page. My well pump began to rapidly cycle which I suspected…read morewas a bad pressure tank. They arrived promptly at 9 am and went to work to replace the well tank, low pressure switch, and manifold pipes with all stainless steel. Excellent service and fair pricing!