I dreaded contacting a plumber, but a friend recommended East Coast…read more The experience was far better than expected! They were professional and courteous on the phone. The appointment was easily negotiated and they arrived on time. I expected to be told I needed a new water heater, but was pleasantly surprised that it only needed a part. I could not have been happier!!

On this day, I called East Coast plumbing and heating and thank God I did. Mike came over and…read morethoroughly inspected my heater, previously inspected by "service today". Mike epitomized the term honesty is the best policy; by taking the time to prove to me by example, exactly what the cause was preventing my system to deliver heat flow. Service today had one motivation , that was to sell me a $10,000.00 replacement heating system. Two Reps in unison planned, or should I say conspires to go for the money... big money. Mike completed the job quickly, now my heat is working perfectly. Thank you Mike! Moral of the story ..... look around and take your time. Honesty is really the best policy. I rate east coast 100% . You have earned my trust 100% If you need assistance call: 302-875-2808 I just got an early Xmas present ! What do you want to pay ? Ten grand or four hundred

My tenant in Wilmington called me one afternoon to inform me that there was a leak originating from…read morethe upstairs bathroom that was perforating through the ceiling into the downstairs dining room. Initially, I called a few other plumbers in the area, but since it was a weekend, many of them told me that their next availability would be on Monday. Then I called Roto-Rooter. They were extremely responsive and they dispatched someone that very evening. The plumber was able to diagnose and fix the problem quickly and without hassle. I am highly pleased with the level of efficacy and service provided by Roto-Rooter.

I see that I am not the only one. Another woman who was pointed in the wrong direction, but…read moreunfortunately I had no one to turn to guide me. The service tech Ben was more concerned with me having one car in my driveway and another being parked in front of my house that was a loaner or my mom. I truly believe that he saw that and me having a home and decided to overcharge and incorrectly diagnose service resulting in me stuck with a monthly payment that accrues interest. There was no pipe collapsed as he noted and I was not provided the video evidence showing that. All I knew, being in my home for only two months is that water was backing up in my basement and after taking a shower or flushing the toilet, the water in the basement had to be removed from the basement sink one bucket at a time. When cleaning the pipe, Ben only removed some old fabric softener sheets. I was able to flush and run shower not seeing any water at that moment, but he noted it still was not fixed telling me to look at how low the water was in the pipe...later I found out that this is the same even after their thousands of dollars repair. I didn't know what to do and no where to turn. He actually said you cant have one issue without the other even though I saw no collapse pipe. Young and dumb...listening to a professional I thought because I did not know. During the entire pipe line replacement, no one communicated with me. If water would be turned off, turned back on, what I should do afterwards, nothing. It appears this company has a record of steering single women the wrong way for their own benefit. I'm glad the three other women I've seen that had similar experiences had a father or male figure to turn to avoid this. I would not recommend for women.

Amazing service, fixed the problem in 10 minutes and showed me how to prevent it from happening in…read morethe future!

Angel was A) Available, B) Reasonably Priced, C) Very good at explaining things in every day…read morelanguage. His other half was fantastic at arrangements. I recommend them.

After a decade of relying on [Plumbing Company Name], I can confidently say they are the most…read moretrustworthy plumbers we've ever hired. Their pricing is fair and upfront, and they never try to oversell you on unnecessary services. We've used them for everything our home has thrown at us over the years, and their dedication to quality workmanship and honest communication has never wavered. I wouldn't recommend anyone else.

They do their job well but with a poor attitude and impatient... it's common curtesy to treat…read moreothers with respect, specially toward the people paying you.

Worst customer service I have ever encountered . Tech was nice and efficient but that's where it…read moreends. My a/c went after only 1 year and Sobieski doesn't have a clue. They blow smoke up your ass and the right hand doesnt know what the left hand it dint. It has been a week and the part is still god knows where. I dont think even they know. I swear an entire company of complete idiots.

Worst HVAC service I have ever used. Builder used them to install system. They deny problems…read moreexist, say they fixed something when it is not fixed. Act condescending when speaking to women. Horrible!

Washer was leaking so I called their repairman. He diagnosed the problem quickly. He was very…read morefriendly and very helpful. Turned out the washer was fine but the drain was clogged all the way back to the laundry room. He referred me to their plumbing department that also works for the same company (Big Red). I paid $129 for the diagnosis which would go towards the price of fixing whatever problem there was. The plumber arrived quickly but apparently no one at his company gave him a heads up as to what was needed so he didn't have the necessary equipment on hand. He was great, he further diagnosed my drain problem and even though his boss wanted him to charge me an additional $129 he didn't do it, he referred me to a special drain company who I ended up using. So overall it was a positive experience but had some confusion. Mark the plumber was great.

Big Red Services did a very poor installation job it didn't pass inspection. Big Red Services…read morespilled and left toxic oil spill all over my basement floor for me to clean up and get rid of and addition to the oil smell while Big Red was cutting up and removing an oil tank from the basement. The whole house still smells of oil over a month later. The incorrect installation on the inside unit caused it to freeze up leaving a high level of humidity all over basement and upstairs. I called Big Red to report the problems of the unit they installed not working leaking water all over the floor and the oil spill their company left on the floor it was 13 days before they sent their representative who said the unit setting were incorrect. I asked the Big Red representative to point to the return that was part of the bill Big Red sent. His reply there's none. When I asked Big Red why we were told and charged for a return and not told that electrical work needed to be done in the estimate their representative Ryan gave, Big Red replied Ryan is a salesman. After salesman Ryan gave the estimate he called a couple of days later to tell me $1,800.00 electrical work needed to be done and Big Red was still going to install the unit but the unit couldn't be operated until the electrical work was done. The oil spill on the floor and the water leaking from the frozen unit caused mold to build up in the basement exponentially. During a conversation with the Big Red representative Tammy after the unit failed I asked for a new unit and Tammy said she would order a Bryant but it wouldn't available until Monday and someone would come and switch the units. The Big Red representative that came claimed that the unit was not set correctly and he would not be switching the units. When I asked management about Tammy's promise of switching the failed unit to a Bryant I was asked if I had it in writing. The electric bill doubled during this time because the fan ran continuously while the unit was failing. Big Red's instillation did not pass inspection. The inspector said there were problems with the instillation Big Red had to come back to fix them. I received a billed for the reinspection for an inspector to come back to see if Big Red had fixed the problems correctly from their incorrect installation.

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

I had a great experience 2 weeks ago when a pipe had broke in my home. I called Del Plumbing…read moreProfessionals to provide me with the repair. I received a returned call in the afternoon as they stated. They said they could arrive between 8-12 pm the next day. I pleasantly received a call at 8:10 that they would arrive by 8:30. Two very professional men introduced themselves, and discuss what they would do after reviewing the situation. I approved the quote further the repair and when speaking with Anthony I'm I asked if he could review our cooktop as there was slight gas odor from time to time beneath it. Anthony discovered a small leak on the gas connector provided me with a fair quote and proceeded to repair. Within 2 hours all concerns were resolved. I highly recommend Delaware Plumbing Professionals for any plumbing issues.

I had a fantastic experience with True Plumbing. From start to finish, their service was top notch…read more I called and they were able to come out the same day to diagnose the issue with my sump pump. They quickly identified the problem and provided a clear, fair estimate that included replacing the sump pump. Even better, I was able to schedule the replacement within 48 hours of the diagnosis. The team that came out was professional, efficient, and extremely knowledgeable. They removed and disposed of the old pump and installed a new carbon pump with PCP piping. The work was done quickly and everything was left clean and working perfectly. Great service, great price, and great people. I will absolutely use them again in the future and highly recommend them to anyone needing plumbing work.

An absolute pleasure to do business with. My water line was leaking and I had a bad valve. My…read moretechnicians Randy and Brian were so amazing. I will definitely save Stay True Plumbing for future projects. Thank you so much!

Lou from Zoom was great. He fixed my plugged up drain that was basically under the trailer coming…read morefrom the washer. It only took a short time. I felt like I'd known him for years-that's how friendly and informative he was. The price was not cheap but I expected it. Definitely would recommend Zoom Drains if you have a drain problem.

From the owner: Here at ZOOM DRAIN®, we are proud to be your drain and sewer experts. We provide residential and…read morecommercial drain and sewer services. From sinks, toilets, and tubs to main drains, roof drains, storm drains, and anything else that carries water, we've got you covered. Providing services that are fast, focused, and ensure the job is done right the first time is the motto we have always stood by and continue to follow. We go above and beyond on every job until the problem is resolved. It's our mission to show you how these qualities set us apart from other companies.