We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

EXCELLENT. If you're looking for a highly competent, professional team, make SURE to contact…read moreStetson Property Management. They work VERY hard to find the perfect tenant, they keep you informed on everything, they have NO hidden fees, and working with them has been absolutely fantastic. If you're a renter, know that Stetson goes out of their way to make sure your property is spotless and to the highest standard. Texas is lucky to have Stetson!

Ryan has now claimed there was a noticeable pet odor "throughout the home." That is an interesting…read moreassertion, considering we had one hypoallergenic dog who was regularly groomed and bathed, was never permitted in any of the carpeted areas, and was completely removed from the home while it was being cleaned. The house was left spotless and, frankly, cleaner than it was when we moved in. Most notably, their response completely avoids the lack of customer service. We have rented from several other companies and have never experienced anything comparable. Their response has done little more than reinforce my original review. Still a nightmare of a company. Company provides poor communication until they want something from you. We left our rental spotless and they still took out over $400 for cleaning fees. Anytime we called to get info their answer was basically we have other customer so we will get to it when we get to it. There are a million other incidents but overall stay away!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

I am the first renter of a new complex. I moved in & my unit had not been cleaned. It's a brand new…read morebuild so there was a lot of dirt on the floors, debris on carpet, sawdust in my drawers. Cleaners came 3 weeks after move in & vacuumed, mopped the floors, cleaned toilets and changed trash. They were there for less than an hour. After move in, they changed my house number. No notice was given, no lease amendment was signed prior to change. I found out when I got back from visiting family. I then was told "It's not a big deal just call the companies to get everything fixed on your bills". it took an entire morning (4+ hours) to get things fixed, with no compensation. I still do not have my mail key and I have been here 3+ weeks. Every time I ask, they tell me to go to USPS & it's not their responsibility. I went to USPS and they did not have the keys which I told were dropped off. Still no mail. Overall, not a great first impression. I am military & move around a lot. I would not recommend this property management to future movers. I love the builder, Maurice. He is very kind & attentive, he's actually assisted more with the utility switches than anyone. The place is great, minus all of the things listed above. Moving across the country starting over again at a new duty station, this has been less than ideal. Very much added stress that could have been avoided. I believe they moved me in way too early. ******** Within an hour of posting this, they did reach out to me and were incredibly professional & attentive to my feedback. I was assured it was taken seriously, so I do believe these issues will be completely resolved for the next tenant.

Sadly, I agree with the view of others leaving low reviews. Hate to leave a single star. Very…read moreunresponsive to plumbing issues threatening structural integrity. So uncooperative and untruthful that we have to file credit disputes. Too many details to list - Avoid them if you possibly can.

Jasmine was very helpful. No one else responded to my move in needs until I left a one star Google…read morereview, then the Manager called me and mocked me, laughing at me until I hung up. So if you want a response getting mocked instead of help, leave a one star review. Otherwise, you're not going to hear back from anyone. Lastly they have new, inventive ways to nickel and dime you to death. The most unprofessional people I have to deal with in my life by some distance. Thanks again for calling about my one star review and laughing at me... classy people

Rich Redding and his team at 512 Property Management are outstanding. We own multiple properties…read morein 5 states and 512 Property Management in Austin is by far the best we have ever come across. Rich and his team are professional, competent and effective. From filling vacancies to ensuring the tenants have safe, clean and maintained living spaces, Rich goes the extra mile. Rich is an investor himself and understands property management. From making recommendations to executing our wishes - he is outstanding! The team at 512 Property Management balance the delicate line of having our best interest in mind while also ensuring the tennant feels the same. I unequivocally recommend Rich Redding and the 512 Property Management team to anyone looking for a property manager near the Austin area. We wish we owned more properties near the Austin area, and when we do purchase more investment properties, we will look no further than 512 Property Management.

From the owner: Property management for experienced and new real estate investors.read more

Knippa Properties has done it again! They recently sold our home and we couldn't be happier!…read moreClayton took care of every detail from start to finish. His professionalism and experience made our home sell quickly and smoothly. In this insane housing market, Clayton navigated the whole process with ease. We also bought our home through Knippa Properties five years ago and had the same incredible service and experience. Sell or buy with the Knippas! You'll be in good hands with their wonderful team!

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

My Journey with Keyrenter started back in 2015 when we were renting. Jonathan and team were…read moreoverseeing someone's property and it was super easy working with him! Now we have a rental property of our own and we immediately reached out to Jonathan and his team. The onboarding process was made easy as they provide support throughout the journey. One of the biggest benefits of working with this team is the peace of mind they provide. Knowing our property is being professionally managed allows us to focus on other priorities, confident that everything is being handled efficiently and that our investment is in good hands. Special shout out to Robyn who is super responsive and helpful!

we have had the privilege of having Ivan to help us through the stressful process of applying to…read morerent. He was so helpful and patient.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

I spoke with Alexis Dominguez regarding my bill and another matter. Alexis was so attentive. She…read moreanswered my question involving my bill and explained steps on how to resolve the second matter. I'm appreciative of her time and assistance. She was truly interested in my concerns and interested in providing resolution. I'm glad that I spoke with her. LM

Extremely disappointing experience with PMP Property Management and HOA management at Lennar's…read moreRiver Bridge Ranch development in San Marcos, Texas. Although this is a brand-new community, several rental homes have had overgrown weeds, poorly maintained landscaping, and yards left unattended for months. Parking rules also appear to be inconsistently enforced, with vehicles regularly parked on or blocking sidewalks instead of being kept in driveways. Communication has been equally frustrating. We have contacted the HOA multiple times about these concerns but received little to no response. Devon, in particular, often leaves messages unanswered or takes weeks to reply. Neighbors are unhappy and submitting a petition with photo evidence and grievances to share with Lennar regarding the HOA. Homeowners have made a significant investment in this community and should not have to repeatedly pursue basic maintenance, parking enforcement, and communication. We have now escalated our concerns to the City of San Marcos and contacted local authorities ourselves regarding code and parking violations. A new community should not already appear neglected, and PMP Property Management needs to provide more consistent oversight and timely follow-through. Trash & Community Standards: Garbage collection day has already passed, yet trash carts remain stored outside in driveways and along the front of homes throughout the community. This does not appear to be an occasional issue--carts are routinely left visible well after collection. There seems to be little to no enforcement of basic community standards regarding trash-cart storage. Combined with overgrown landscaping, weeds, and parking concerns, it gives a brand-new Lennar community an unnecessarily neglected appearance. These are exactly the types of issues an HOA/property management company should be consistently monitoring and addressing, rather than requiring residents to repeatedly report them. I am going to continue to document and take photos until things are addressed, and I will continue to post and if things do not improve and contacting Lennar with our concerns as well, Very disappointing.

I leased a property managed by this company and would NEVER under any circumstances recommend them…read more They are also known as GDAA prop mgmt here in TX. Issues like central A/C being out for 3 weeks in the middle of summer, busted pipe with NO water for 3 days, charging for tree branch clean up when I was told previously it was covered as a weather event. I asked for 1-2 nights hotel when I was without A/C and water and they refused. They also gave out my number to vendors who were trying to reach them. This went on for 2 years. I just received another call today and I no longer reside at the property. Tenants beware!

Worst company in the world. If you see a property managed by them run. They have ridiculous rules…read more Moved out in April. It's now August, no word on my deposit, no communication on deductions. I have called/emailed multiple times, they say they will follow up but never do. It never takes this long to get a deposit back. So save yourself the future headache, don't rent a property managed by them.