Terrible! Always forgets half the order and the order they didn't forget is COLD and not right. NEVER AGAIN NEEDS NEW MANAGEMENT read more

Got my order wrong. When I walked in, no one greeted me or spoke to me for a full minute or more. It was just a group of boys laughing and not paying attention. Then they finally asked my name for the order. read more

This is the Phili cheese steak they offer. No meat. Barely any vegetables. Just a pathetic display of food preparation and service. read more

Domino's Pizza - Pizza Near Me - Shorewood, Illinois

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On our first and only order, what they delivered was completely wrong. We told the driver and got an email with a coupon for a small discount on our NEXT order. Let them know on their completely automated customer service app and was ignored. We never received any part of our order. DONE WITH DOMINOS! read more

Terrible service. Gave our food away to other people without even verifying the order. Had to sit another 30 minutes for them to remake our entire order. read more

They couldn't even get a sausage & pineapple pizza correct, omitted the pineapple and added pepperoni? I don't see any possible way to make the mistake. read more

Domino's Pizza - a half eaten pizza in a box - Pizza Near Me - Shorewood, Illinois

My fiancé is a teacher at a local school. She called ahead a couple of days early to place an order for a pizza party she was throwing for her students. She asked for the pizzas to be ready for a 10:45am pick up as her students have lunch starting at 11 AM and the school is only a few minutes from the store. When I arrived at 10:26 to pick up the pizzas the order was not even started yet. The order was not completed until 11:05, that's 39 minutes after I arrived and 20 minutes after they were supposed to be ready for pick up. I'm glad I got there early or else the kids may have missed out on the pizza party entirely. As it was, they had about 15 minutes less to eat their lunch of their 40 minute class period. Mind you, this was on a Friday morning and there were no other pizzas in the oven or orders ready to pick up when I got there. You can clearly see into the oven and see the area where they put orders ready for pick up. On top of this, there was no sense of urgency or apology for the order running behind. They had three staff members there that I could see. I wish we read reviews first, but who would have thought ordering 9 pizzas on a Friday morning 2 DAYS AHEAD OF TIME would have been such a challenge for a pizza place. We will not be making this mistake again. read more

This is the second time in the last month I've given them a chance and this is the second time that the pizza was WRONG! It doesn't matter if you select half or whole for a topping you will always get whole. I am not ordering 2 pizzas when you're capable of putting it on half. yeah my child can pick off the topping, but then it removes all the cheese so then all you're left with is bread! read more

Domino's Pizza - Five cheese dip - Pizza Near Me - Shorewood, Illinois

Cancelled my order for no reason. I tried calling and got no answer. The tracker said Eva was preparing my order then I received an email saying it was cancelled? We're they out of something, if so why wouldn't they answer their phone and explain? read more

Added the chicken carbonara with no chicken bread, bowl garlic Parmesan bites 36 piece with two marinara never got the marinara and I never got the habanero mango sauce for my pizza. I did half-and-half. It wasn't right either and the drivers that was going to tip but my order was wrong but they got my order wrong so my order was 48.91. They took my whole 54 I didn't have change and I told them that but she just took it read more

I ordered pizza garlic twists and cinnamon twists. This is what arrived. The pizza was burnt and got two garlic read more

Domino's Pizza - a pizza in a box - Pizza Near Me - Shorewood, Illinois

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Ordered at 8:23 and now it's 10:20. Almost 2 hours for an order and still not here. We live 5 minutes away from the store. I understand I could have drove and got the pizza on my own. However, I have two young kids that were sleeping waiting on their food. It's ridiculous, and all the manager can say is oops. It's pretty pathetic and their name was Steven. Such great service. read more

Went to pick up an order placed online and the young lady behind the counter (Sabrina) who was on the phone with a customer finally get off apologizing and the proceeds to have a conversation with another employee, and another customer also waiting, I mean how rude and ignorant, finally another real worker who was making pizzas stopped to come up front (Melanie) and helped out the customers whole rainbow brute decided the customers were not important, 5 stars for Melanie going above and beyond , zero to Sabina read more

The food was horrible! We ordered 3 pepperoni thin crust medium pizzas and stuffed bread it was all burnt.

If I could give zero stars, I would. Horrible horrible horrible customer service. 2 and half hour wait for a damn pizza delivery!! The location is 10 minutes away from my house! But thats not it, the pizza came completely bare! I ordered chicken bacon ranch, Bellieve it or not, there was one piece of bacon one the whole pizza! And about 8-10 chicken pieces with no cheese whatsoever when I asked for extra cheese, bacon and chicken!! read more

Dominoes sent me an ad on my phone. Usually I don't use them but this time I thought I would give them a try. Mistake. The ordered stated 20 minutes. Got there texted them that I was here. I received a response text stating they forgot to make it. That they would bring it out ASAP. Then I proceeded to wait an additional half an hour with no one coming to give me my pizza. It was a drive up order. No apologies when given the pizza. They went in the back and got the pizza. Apparently it was sitting on a shelf and no one brought it out to me. The box was hot but when I got home the pizza was not even warm. Sad read more

Tried to do an online order. Called at 2345 hours. Said online pizza would be delivered in 27 minutes. Received a text message 20 minutes later. It stated that delivery time was 2 hours. Either call and carryout or our order will be cancelled. I called the store, spoke with Sabrina who wasn't much help. She said there wasnt much she could do. Ridiculous. Single dad. Just got off work, babysitter left. Couldn't carry out. Said it would take 2 days to get my money refunded on my credit car. Terrible. Im a local and a Marine vet. Will let everyone know not to order from this place. read more

HORRIBLE online ordering service you have been warned! Ordered a pizza at 4:25pm called back at 5:45pm to ask about my order. I live 4-5 blocks away. Deleting app now. read more

Domino's Pizza - Cold pizza that took over 1 hr 42min to get here I asked the delivery driver he said it was warm a delivery driver called off - Pizza Near Me - Shorewood, Illinois

Always check your pizza before you leave. My husband ordered the pizza wrong and the manger Monte, was very accommodating and offered to remake our pizza for us just like that (snaps fingers) then he even offered to let us keep the mess up. That is some great costumer service. He was very apologetic as well, even though we were the ones who messed up. 10/10!!!! read more

I ordered a buffalo chicken sandwich and the chicken alfredo last night... Neither came with chicken. So my buffalo chicken sandwich was literally bread, cheese and buffalo sauce. like what!? Why not just contact me and say they were out of chicken if that's what it was. Messed up so bad I had to laugh about it. read more

Although the delivery was on time, the food was terrible. Pizza overdone and dried out, including ingredients. They put some seasoning on it that was overpowering, and I orderd marinar sauce. Ordered double cheese, barely one layer of cheese. Worst pizza I have ever had from Domino's. Ordered special chicken with alfredo sauce and bacon, the sauce was sour/spoiled. Had to throw it away. Also ordered some plain boneless wings, tough chicken and more breading than meat. My dog wouldn't even eat it. Also, threw it away So disappointed. I have e ordered from other Dominos and got great food. This store needs to step it up! read more

This review is for the Morris location-if you know the owner or want to let corporate know there's a SERIOUS issue at the Morris location, go for it. Don't even plan on ordering from Morris Dominos. Online says wait time 35min- after 1 hour we called. Said there were still 3 orders ahead of us and it will be another hour. Nothing she can do but have us wait two hours after ordering or cancel the order. Customer service closed, go figure. It's a Tuesday night...ridiculous. read more

We tried ordering dominoes here a while ago, we live probably like 10 minutes or less away. So we called our order in my mom asked to make sure they delivered to our area, she replied that they did. Well fucking 45 minutes later the other dominoes in crest hill which is even further away called and said it would be about to more hours till we got our food, so my mom told them she didn't want it anymore and she's getting somewhere else. She called the original place back and told them what the hell is going on with this. And he apologized and said the girl was new and didn't know what she was talking about. But not even 10-15 minutes after our order, they literally called us when our food was supposed to be delivered. How stupid are you all? I mean seriously. Won't EVER get food at this place again. Disgusted by them. read more

why tf my pizza not warm it taste very much like mricowave box pizza nd its not it the cheese not not even cheesy fr do better!!

My pizza was over done and I couldn't eat it. On the box it said to let them know if not satisfied. So I called them and they said they would make another one. I'm a senior and don't drive and had to tip the driver for the second pizza, which was worse than the first one. I had to throw both of them out and cook my own dinner. I'm still hungry for pizza and will order from someone else. read more

I tried the apple dippers, my entire reason for ordering from Domino's in the first place. The commercial shows a 3/4 filled pan of apple. The reality was barely enough to cover the bottom of the pan. I had to used a spoon to put the apple on the dipper because there was not enough dip to dip into. My pepperoni was burnt. The garlic parmesean gave me intense acid reflux and gas which I later found out was food poisoning when I got violently ill at work. The only good thing was the delivery driver, Nancy, was on time and very nice. Never again! read more

I called to place my order and spoke with Emily. She was absolutely fantastic!! Excellent customer service!! Pizzas were yummy!!

The first time the pizza took three hours to get here, they said that someone called off and there was only one delivery driver. Understood. I gave them a second chance. This time (months later) I placed my order online and after an hour of the tracker saying it was still in the prep phase, I called. They said they have a wait time of 2 1/2 to 3 hours. I'm definitely deleting the app and not using Domino's again. If you decide to use them, my advice is to call ahead and find out how long it's taking them to get the orders out. read more

Of course the pizza is terrible, it's Domino's. I only ordered it because it cheap and convenient. Pizza was supposed to be delivered 20-30 minutes later. After 1 hour and 15 minutes I had to call just to find out that my pizza was next in line to be delivered. IT HADN'T EVEN LEFT THE STORE YET. I asked why they couldn't just call to tell me they would be late. Elijah, the manager, just said "ya, sorry about that. I'll void the charge". Fire this bum! read more

This is the second time they charge me extra money. I ordered 2 pizzas for $5.99 and charged me $26.02. I spoke to one of the employees and told me he had no idea why, so I went to the bank and I was told that I need to dispute the charge. I'm done with this place, I work too hard for my money to be stolen. I will never buy a thing from Domino's. read more

This place really forgot my pizza and I had to wait another 30 minutes just for it to be bad pizza. The sauce was way too sweet and there was pepperoni in a stack on my pizza! If I could give 0 stars I would! read more

Came into dominos today, and the only gloved worker in the entire restaurant was the person putting toppings and sauce on the crust. There was one woman rolling out "handmade" crust up front who consistently kept pulling her hair and touching her face as she rolled out crust reminding me just how much dominos cares about its customers health. No one wears hair nets here despite having employees with hair hanging everywhere. An employee actually sneezed into her hands and proceeded to roll out dough RIGHT AFTER. Lovely way to bring in the new year GETTING SICK with all your loved ones. read more

I'm generously giving 2 stars because they are one of the only pizza places that delivers after 1am in my area. My first time eating Dominos since they revamped, and in case anyone cares to know.... they are still terrible. read more

Always have a great experience here compared to other domino's. Sabrina always makes my pizzas exactly the way I like them with tons of sauce and cheese. Rest of the staff is always very friendly as well. Great restaurant and will continue to keep coming back read more

terrible service. we ordered a pizza and called several times to try and see if it'll come after waiting over 30 minutes. the workers kept hanging up, completely unprofessional. we had to wait 3 hours for it to come. i am so disappointed. DO BETTER DOMINOS read more

Pizza was better than all other near by pizza places in the Shorewood area. We enjoyed the small hand tossed pizza we ordered, however we will order their medium next time because it is a 10" vs. the normal 12" elsewhere. read more

Good food, great service (the woman at the reception herself helped me find a restaurant), good location with seating space and clean restrooms. What more does one want from a quick pick up Pizza place :) read more

Ordered a pizza for delivery and it said 20-30 minutes. I waited to put my baby down for nap because I was waiting on the delivery. The tracker said it was finished cooking. After AN HOUR and ten minutes total, I called to check and the woman said "yeah it's not in the oven yet, I was waiting for our driver to get back" when I said the email said 20 to 30 minutes AND the tracker said it was done, she just said "yeah I cleared the tracker to get it off my screen" ok........I said just cancel my order. No offer of anything for the situation. Probably won't be ordering again. read more

Very good pizza every time. Pizza done right. Keep up the good job. Today 1/10/18 @3pm, the guys was at front was very helpful. Thx

The dominos manager is actually very rude and i don't recommend buying from this specific store