Pizza was standard, I requested well done...it was not; however was baked normally and wasn't bad. It was delivered hot. Daniel (delivery guy) was awesome! Super nice and was very prompt! Thank you Daniel! read more

Domino's Pizza - Hand toss ExtravaganZZa - Pizza Near Me - Seguin, Texas

They don't deliver to my home which is only about 2 miles away it is very frustrating.

I ordered a thin-crust pizza. I don't care for a lot of bread - so I really enjoyed a thin-crust pizza I'd had a week prior. I had saved this particular pizza and given it a name in the app so that it'd be easy to simply re-order. For whatever reason - I was given a THICK crust pizza. The receipt indicated that it was a thin-crust pizza. I called immediately to explain the situation. The man was RUDE and spoke in a very monotone and nonchalant manner. He even asked at one point, 'anything else...?' before hanging up. He never once offered a remedy or an apology. I won't be wasting my time or money at Domino's Pizza AGAIN! $16 down the drain. read more

Domino's Pizza - i specifically requested THIN crust. The receipt says thin crust. it was NOT. $16 + wasted. I WON'T go back! - Pizza Near Me - Seguin, Texas

we ordered a pizza and chicken wings for delivery, an hour and a half later the pizza still did not arrive. We called and they said they couldn't find our order, finally after almost 2 hours our pizza arrived. It was cold and the wings were questionable as far as being cook all the way thru. In looking at our bank account they charged us twice $76.00 for a pizza and wings. I called the store 3 times and was put on hold each time them telling me the store customers were more important, finally 3 calls later I stopped them from putting me on hold, I spoke to the manager, and he said he would call me back when they were not so busy, here it is the next day, and I still haven't received a call back. I don't know if it is me, but delivery people deserve as much customer deserve as much as the people in the store. I will never order pizza from this store again no matter how convenient. read more

Horrible horrible customer service....I was told that I had a attitude and hung up on when I was just in a rush because I was at work...when my food was delivered it looked like this...I didn't even eat it. read more

Domino's Pizza - a pizza in a pizza box - Pizza Near Me - Seguin, Texas

Will never do business with them again. Ordered online, got to location at 6:25 as they said my order was done, as soon as I walked in a gentleman yelled "if your looking to order it's going to be a hour and a f** half", I was beyond baffled. I waited to be serviced and was ignored. Then more guest showed up and when they asked about their order, we were told they will check on it when they can. Mean time the same gentleman was constantly saying "Jesus f*** Christ, this is bs, f**" and slinging and throwing stuff around, EVEN GUEST FOOD! Finally a young man came over and I advised I see my order can I please have it, Iv been waiting and he himself rolled his eyes. I love the pizza but not worth another penny from me. read more

Where to begin? I'll tell ya somewhere out of Seguin. What I ordered was a large pepperoni pizza and 12 chicken wings, What I received was an abortion. I ordered at 10:01, I received my "order"at 11:30. The pizza was cold asf, the wings were also cold, with the consistency of a corpses finger. I paid for dipping sauces which I didn't had ordered a 20oz coke and received a sprite that was shaken to oblivion. And it was almost $40 with a tip read more

Seems like this place gets worse with time. Dry, skimpy pizza. Go to the one off highway 46 it's worth the drive.

I ordered a medium mushroom, hamburger, and peperoni pizza and I was impressed with the actual pizza and the delivery service. Haley and team keep up the good job same goes with the driver. read more

Product- pizza very dry because when doing the pizza cut test it has pretty much no sauce. the crust is great toppings good. 3/5 Service- employees were nice and got the job done quickly. 5/5 Image- the store interior is decent not amazing definitely needs the update to the Pizza Theatre. The rest of the building attached to the store is storage from Dominos. If you'd worked there in the past you would recognize the extra parts. Looked pretty bad. 2/5 read more

Took almost 2 hours. Called 3 times got attitude from the same girl every time the last time was to request a refund and she hung up on me. My next call was to speak to a manager she picks up the phone I ask to speak with the manager and she comes back with "Is this the same lady from earlier?" I speak to the manager regarding my refund he says he will gladly give me a refund while on the phone I get the text the driver is in my neighborhood text and I told the manager I could send the pizza back and he said I could keep it and then the driver delivers it to the wrong apartment. This place is a joke don't order for delivery just go get it. read more

I completely understand places being understaffed! I put in an order with Dominos at 3:20 this afternoon to be delivered by 6:00. At 6:15 I put in a call to them to check the status and was told " we are down to one driver, we did have 2 but one had to leave to go see their shrink". To me, that was very unprofessional!! Then I was hung up on! read more

Need better service when the website is down and need to get delivery out in a timely manner Better service read more

Poor management. Walked in and ordered two medium pizzas. One and quarter hours later, I'm told that they lost my order and they will have to redo. I called bullshit and asked for my money back. Orders were wrong per customers complaints and only one person up front and answering phone. Sloppy customer service. This active duty Lt Col will not be going back to this establishment and will be voicing my complaint to higher franchise management. If you can not support the franchise name, restaurant should not be functioning as a Dominos. Gives overall restaurants a bad name. read more

I love Domino's pizza and must tell you I have never had a bad pizza from there until today. I decided to call to let them know about the issues with my pizza because Domino's advertises that they guarantee their pizza. The pizza I picked up did not have the correct ingredients and was burnt. I couldn't even eat it and pizza is my favorite food. I was able to talk to the general manager, Steven Campbell. He said my pizza was going to be burnt because I ordered BBQ sauce on it and it was thin crust. He said he made it himself. I told him it did not have the correct ingredients and he said it did have bacon (which I could not taste or see) but he did not here us request pineapple. That is ok. Everyone makes mistakes but he would not take ownership and kept making excuses for a burnt, horrible tasting pizza. I want the owner, Ellen, to know so employees can have training in customer service. This Domino's would probably not have gotten a bad review if the general manager, Steven Cambell, would have said that he was sorry and would make it right. read more

Got pizza from there Last Thursday or Friday they have the best service and pizza is on point

Ok I live 5 blocks from the restaurant and after an hour still no pizza so I drive up there and the manager was rude and didn't have my pizza no kind of let me make it better!! What kind if business are you running? Very poor service me my wife kids or family will not ever be going back. I would like to post a negative star!!! read more

This dominos pizza sucked. They do not put enough sauce on their pizza. We tried it twice hoping it was a fluke.

The pizza is always hot and fresh for a Chain Pizza Restaurant. Sometimes the deliver driver has taken longer than expected but the driver is usually very friendly. read more

I ordered online at 3:00 for a pizza to be ready at 7:00, so I could pick it up on the way home. The pizza was ready for me when I got to the store, but when I got home I found that they had obviously made it at 3:00 and it had been sitting for 4 hours. It was cold, hard as a rock, and totally inedible. Will never again use them. read more

Got a pizza from here, the website tracker never said the pizza was out of the oven or anything and when the food arrived, it was undercooked. And not just like not crispy. We were eating raw dough. Getting from rosies pizza from now on. read more

I have ordered from this Domino's 3 times now. Average wait time was 2 hours. Need to hire or keep more delivery people on hand. Pizza came out incredibly light on toppings, and missing the side dipping sauces they charge you 50 cents each for. Also, obviously the pizza was cold after 2+ hours. read more

While this pizza is overall very good, their service could use great improvement...I'm not talking about delivery people, they are really very nice, but very overworked... There is always a problem of drivers either calling in or just not enough of them. It's an also very poorly manned store, you must use the online ordering, as they rarely answer the phone, it's just a constant looping of recorded messages, but they seem to be able to call you if they need to...I am a handicapped person that doesn't drive, and I consider myself one of their regulars, and there are few options for delivery in my town...I will say that NO ONE has ever been rude to me, I think their staff is as frustrated as the customer, they just need more reliable help... read more