These are the best subs! I love the "JUICE"! My husband loves the Big Kahuna Philly! Nice and spicy Terry, the GM was so friendly and all smiles! I highly recommend Jersey Mike's in NB! read more

The cost of two large sandwiches with all fixings was over $40.00! Our beef is that one (Italian) was not very tasty. The bread was soggy too. Gave three stars because other sandwich was a spicy chicken . It was very good. Sad because Italian was even less tasty the second day. Realize inflation is killing everyone but just seems like a lot of money to us even in 2024. Maybe it is just this location because I have had better sandwiches at other Jersey Mike's. read more

Had 30 minutes for lunch so I put in a sandwich order for pickup at 12:30. I showed up on time and was told they were working on it now. At least a dozen people who arrived after me and placed an order at the counter got their sandwich before I did. At 10 til 1:00 I had to get back to work so I would need a refund. They acted shocked that being 20 minutes late on an order that was placed at 10:00 was any kind of problem. Poorly managed. read more

The guys working tonight were awesome! Super friendly and made a great sandwich. Definitely coming back!

Very very slow, the people working here were unorganized. I ordered the philly which is supposed to be with white american cheese. Well it wasn't, more like provolone. That is not what I wanted. If l didn't care about being further inconvenienced I'd take it back for a new one made correctly. Geez, even simple sandwiches get screwed up nowadays. The young generation are becoming dumber and dumber. read more

Jersey Mike's Subs - Philly Cheesesteak - Fast Food Near Me - New Braunfels, Texas

Great Sammie's!! Get them Mikes Way though! It's the juice concoction that sets them apart!

A couple of weeks ago I placed an online order to be picked up at 11:15 am. When I got there they didn't have my order ready. The cashier asked me what I ordered and I showed her my order on my email address. After receiving my order they offered no apology to me. read more

I love this place it has some of the best sub sandwiches around. I have been trying to go through their entire menu, but I always keep going back to my favorite the cheesesteak. read more

Very rude employee. Online order was wrong again. Had to go back again to get the right sandwich and was treated very rudely like it was my fault they made the sandwich wrong. Called and texted mgr no response read more

The meat is sliced so thin that it's not even whole pieces. My husband's roast beef was shredded and had to order extra meat just to have some. It's gotten ridiculous! And the employee with the 2 lip piercings and nose piercing can't seem to count. Not to mention, face piercings should NOT be allowed in the front house. It's truly GROSS in the food industry! We WILL NOT be back!!! I would give a 0 star rating if I could! read more

Sometimes they make a damn fine sandwich and then sometimes they're so disorganized I'm convinced that eating a gas station sandwich could have been a better option. allow me to elaborate on the situation that led to this review. During our most recent visit I placed my order that then had to be Re-explain Multiple times for it to be taken properly, no big deal there considering it was lunch time the establishment was busy and loud. but then things took a deep dive as no less than three more people handled my sandwich from beginning to end which doesn't sound like a big deal but when you're explaining toppings to a person and then they all of a sudden stop what they're doing hand your sandwich to someone else and then you have to re-explain the toppings became frustrating. Then my wife never even got the opportunity to have toppings put on her sandwich it went straight from Meats to the bag. when the guy who handed my wife the bag was told that my wife never had the opportunity to get toppings on her sandwich he got a confused look on his face so we said never mind took the bag and left, fortunately, the sandwiches still tasted fantastic which took a little bit of the bitter out of our attitude which led to a 3-star review supposed to a 2-star review. all in all we will still eat at Jersey Mike's but hopefully, our next experience will be a better one. Also, I would still recommend giving Jersey Mike's a try if you haven't but maybe not the New Braunfels location as that's where this incident happened and similar things have happened in the past at the same location. Why 3 stars and not 4: I like consistency and they don't have it *Poor *Decent *Good *great *Best *JLFoodie Certified Food: Great Service: Good... sometimes Cleanliness: Great Value. Best: Great read more

Jersey Mike's Subs - Fast Food Near Me - New Braunfels, Texas

How does a Sandwich shop run out of bread before 6pm?!? While I realize that on 3/31 it was their day of giving it was probably one of their busiest days. It was poor planning. The kid at the counter said that their management did not heed the corporate warning about additional traffic. Day of giving turned into day of canceled orders. Big fail. read more

Ok. This hurts. Love Jersey Mikes and this location. But on the last two cheesesteak sandwiches I've ordered I put in for extra cheese. Didn't get it. I thought the first may have mistake and I let it go. But today, nope ordered extra cheese, paid for it, didn't get it. Shame. read more

*During COVID* The first time I tried jersey Mike's was in North Carolina at a friends party. As soon as I took a couple bites of the sub I had to ask where he got these from. The next day I took my whole family to try it out! It is absolutely amazing. First in for most, they cut your meat and cheese right in front of you as you order! You know it is fresh and you definitely taste the difference. I get mine done Mike's way, which is tomato, lettuce, onion, oregano and some sort of oil/vinegar sauce, I never would've done this but that is not my friend order it and it is fantastic! They also cook their bread fresh right there in the store so that is also amazingly fresh as well. This is a huge step above Subway and taste way better! If you're tired of nasty old subs I advise you and encourage you to give this a shot! To me, the only negative is that is expensive for a sub, expect to be around $12 if you order the regular size sandwich, chips and a drink... But it is absolutely worth it!! read more

Jersey Mike's Subs - COVID precautions - Fast Food Near Me - New Braunfels, Texas

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The people who work here are exceptionally nice. I was so impressed with the customer service I experienced. And the food was great too!

Food was good. Staff was exceptionally conscientious and efficient. Despite the very big order in front of me, they got my order out promptly and accurately. read more

jersey subs are the best; I have eaten at many location; Philadelphi, California and this location is the worst experience I have had. very slow ; bad customer service and not clean at all; improper food handling. read more

Food was decent but the manager needs to work on her people skills. Pops an attitude if you forget one of your ingredients because they "have to be made a certain way"... Go to the one on 306 the employees are much nicer. read more

Bread was stale, the roast beef and mayo weren't cold. The chips were also stale! And the AC didn't work, and there was no ice. Other than that, I guess it was ok? read more

I had eaten here a couple years ago and was disappointed with the amount of meat in the sandwich. I went back today and the cook hadn't picked up my order. They noticed it and apologized and it came out pretty fast. I got the normal Phily sandwich as it is written on their board. It was much better than last time cost me about $11.50 with a drink and chips. They bonused me for not getting my order out in a timely manner. I will go back again. read more

Cheap cheap product. They are either cutting corners for more profit or just bad at their job. I've gone to Jerseys Mikes for years, prices have gone up and quality way way down. I got the classic #13 italian. Meat and cheese sliced soooo thin you could see it. The mayo spread was thinker than the meats. I honest couldn't tell in any given bite if there was anything aside from the toppings and bread. Yet the prices have gone up. Just close shops JM, prices are never going down and clearly you either are skimming for you own profit or can't afford ingredients. read more

I had one here years ago that stayed on my brain, and had another one somewhere else and it was sooo good too. So we got a chance to come back to this one at closing and they helped all of us real cool. It was sooo good. I do not understand why anyoneeee goes to Subway anymore. I haven't in years, and didn't love then, but it was convenient at the time. But they have NEVER been on par with Jersey Mike's and I'm a Sandwich {Sammich} connoiseur. I liked the Firehouse Subs better than Subway, but Jersey Mike's kicks all their butts sorry. read more

Sandwich's were great and they have Gulten free bread. The service good and the inside was clean.

The energy from the employees is great. The sandwiches are good. You're kind of at the mercy of the precious customer to cleanup after themselves if dining in but nothing a napkin can't handle. Definitely on my list of regular "go to" destination for lunch. read more

Went in there round 11am, not too busy at the time. Ordered a #3 (ham and cheese) and a Giant #99. The ham and cheese came out pretty quickly but it took way too long for the #99. No updates from employees, or status of order. They became quite busy by the time I was getting frustrated which was 1144am by then. I finally asked one a the girls what the hold up was and she eventually handed me my sandwich at 1156 am. It took them 1 hr. to make a sandwich. Food was great but service was slow. Employees respectful. I will be back to Jersey Mike's but just won't come to this location. It's a disaster the closer It gets to lunch....seems to be the busier the more they get in the weeds.... read more

Absolutely horrible customer service. Registered nurse who only had 30 minutes for lunch. Team members were extremely unprofessional and rude. Thank you for ruining my lunch Jackson read more

This location Had a sign on the door that said that mask are mandatory. A young couple went in without mask they were served and then ate inside without any staff member saying anything about it. read more

I love eating Jersey mikes! Since we've moved to new braunfels this one is the nearest one around. It was a great clean place before covid but after it seems like it's not as sanitary. There's always flies flying around, the workers almost never change their gloves and none are wearing their masks. It's only sanitary to wear masks while preparing for food, especially if you have a lot of facial hair. I rate this a 3 stars, they could do better read more

I don't even know where to begin my praise... the employees are SO friendly and kind! They brought our food to the table when they definitely didn't have to. Our food was piping hot and insanely good. We had to ask ourselves why we don't come here more often?! I'm seriously debating getting another Philly cheesesteak because it was so good. The restaurant was super clean too! 10/10 read more

Order was not made correctly the first time so they had to redo it. Brought all items home just to find that they forgot the lettuce, tomato and mayo on one if our sandwiches. After eating over 2/3 of my sandwich, I found a very long hair cooked into the chicken. So disgusted. read more

Restaruant has gone downhill the last couple of visits. I ordered 3 sandwiches online today for pickup, they somehow managed to mess up all 3 of them...... I get one mistake but all 3 sandwiches?? That almost seems intentional even though I'm confident that it's just incompetence. read more

After 2 years of trying to go to this location, I'm done. They have gotten my order wrong almost every time I go. Unless you stand there and tell them exactly how to make it, it will be wrong when you get home if you order through the app. read more

Sign on door....must wear face covering...great I always wear mine. While Ordering at the counter the manager walks in with the cash drawer, but no face mask. He speaks to me and I really try to keep a distance because he has no mask. I hear him speaking to the other workers saying he is going back to bed. I asked one of the girls if he is sick. She replied yes he has been sick all week. He came in sick...with NO mask or face covering. I threw my food away!!!! Will never go back!! I hope my face mask worked for me! And I would give a half star. read more

Friendly servers, fresh & delicious bread. Always enjoy their unsweetened tea.

It's been a while since I've been to Jersey Mike's to the point that when I last attended they didn't have hot subs. What a difference a few years makes and what an improvement to the menu. I appreciate the customer service and both my sandwich and my wife's sandwich was delicious. I will definitely return. See you soon Amigos! read more

The guy making the food wouldn't wear his gator. He kept it down around his neck completely off his face. The girl wore her mask covering her mouth but her nose was completely exposed. Both were handling food. read more

Made online order got a Text saying it was ready my son drove across town in bad weather got there door is locked employees inside ignore him we called and phone rang off the hook we told my son to beat on the door they came to door said they were closing early due to bad weather to come back tomorrow to pick up the food yea right never gonna go back to this location ever again hope they go out of business so a real business came be there read more

Went in on our way back from San Antonio to Austin and the girl with short red hair told my fiancé that she had a scared look on her face and told her she looked at her like she was going to bite her... that's rude and unprofessional on so many levels and when waiting for my sandwich same girl said "yeah he's getting impatient" I was done with the rude treatment a manager needs to take better control of this store you have hired children who can't act like adults read more

First time being here, worsttttt ever. Young teens working there, got my boyfriends San which up when he told them three separate times no tomato, I got a tuna sandwich and LOTERALLY had a teaspoon amount of meat on it! Worst 30$ ever spent! read more

Met the gals at this Jersey Mike's at work and came to pay a visit and get some grub. The whole team is fun and professional and they make killer subs. I've never been let down at a JM and I'm glad to have found a new fave in the area! Thanks guys! read more