Hard to order from online. Tried a credit card and paypal. Was only able to complete my order using cash option. The pizza over cooked and not made to order. I order light sauce and every bite i got a mouth full of sauce. Ordered extra cheese. If thats what they call extra i would be embarrassed. Ate one slice and threw the pizza away read more

We got delivery from this location and they went above and beyond with this order. We got two pizzas and a cheesy bread, when the pizza arrived we found we also got a large cheese pizza as well. At first we thought it could have been a mistake but then our driver left us a voicemail saying that was for us. Apparently they accidentally made one of the pizzas incorrectly so to make up for it they gave us a free large pizza. Outstanding service read more

Domino's Pizza - Voicemail - Pizza Near Me - Fort Wayne, Indiana

I've gone several times, I'm never disappointed. They do a great job here in Fort Wayne at least! Never had an order go wrong either, and it's always on time! It's like one of the only fast food chains I trust anymore. read more

Been eating Dominoes almost since the chain started. This location is doing a fantastic job! Friendly and courteous service, food was not only hot and delicious, but actually pictured perfect! Truly an A for presentation! Had a thin and crispy Pepperoni and sausage and a New York style Canadian bacon and pineapple, top notch work! read more

I got a splinter in the roof of my mouth from the pizza. The service was nothing to write home about. The ambiance was eat your pizza hurry up and get out. Next time anywhere else. read more

We ordered the two $ 6.99 each after tax it came to $15.10, when we got the pizza home, the were razor thin, hardly any cheese, and on one large pizza, I counted 7 tiny pieces of steak and about 12 banana pepper, we had them to put Alfredo sauce on there and guess what NONE WHAT SO EVER!!!! This needs to close, and we need a decent restaurant in its place, the only thing that was decent was the two liter of Coke Zero, if you care about your business shut it down, horrible horrible and then even though I opted not to round up my order, they done it once I paid for the pizzas, I asked them and they replied " Oh you did opt for that" PEOPLE OF FORT WAYNE CLOSE THIS HORRIBLE BUSINESS!!!!!!!! DEPRESSING read more

Got a large New York pizza with three toppings (pepperoni cheese and extra cheese) only 3 pieces of pepperoni on each slice and no extra cheese!! looked nothing like the advertisement on TV will not be ordering from them again!!!​​ read more

I normally very much enjoy Domino's (standard hand tossed pizza). This time I noticed a special online offer for their new Brooklyn style 16" with one topping for $11.99. It was a disappointment to say the least. Thin, greasy, and about the same quality one would expect from Chuck E Cheese. My wife and I agreed, Little Caesar's $5 pizza would have been better in this instance. read more

Domino's Pizza - a slice of pepperoni pizza - Pizza Near Me - Fort Wayne, Indiana

Just tried to order a pizza online - had an error message - called and message said it's closed. Website says it still open. If a business is closing early because they weren't busy that's poor service. The hours indicate it's open. Disappointing read more

Domino's has really stepped their game up. Not just in marketing but it customer service as well. And, there pizza is a lot better than I ever remember as a kid. Having been a die hard Pizza Hut fan (when it comes to delivery pizza) I can honestly say Domino's has become more of a go-to for me -- mostly because the downtown location at The Harrison is super convenient for delivery to my apt....and because let's face it -- it's more fun to eat pizza cut in squares. I don't feel as bad when I devour a whole pizza by myself. My go-to is thin crust, pepperoni, and jalopeno. Delish. Always. Prices are cheap! They always are running a deal! Order online and they usually throw in some breaded bite thingys for $2.99. Can't say no. This location is great after spending some time drinking at the Tincaps game and in need of that quick pizza fix. read more

Domino's Pizza - the dining area of domino's pizza - Pizza Near Me - Fort Wayne, Indiana

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I Ordered this pizza but it was supposed to come with the toppings on only half of the pizza & when I called the store to request a new pizza the employee on the phone (said that he was the manager) said it would take an hour to get a new pizza & when I requested our pizza to be put on priority I was informed that he "was a little busy right now" & told me I could get a store credit & I said sure only for him to immediately hang up on me with no further information. Very disappointed with the lack of customer service and problem solving capability, especially for a "manager". Really makes the company look bad. Fort Wayne @dominos read more

Domino's Pizza - ordered:Half cheese; half chicken, banana pepper, mushroom, and pineapple received: this mess, and pathetic customer service. - Pizza Near Me - Fort Wayne, Indiana

I ordered 2 pizzas a 7 minute drive from my house and it has been 2 hours... I called an hour ago and they said that they were making it now. Who takes an hour to slap cheese and sauce on bread. Over 2 hours later and the driver is completely across town. read more

I've ordered from domino's numerous times and I always tip well. I ordered a bread bowl pasta and just got the regular pasta even though they charged me for the bread bowl. I tried to comment on their app but that wasn't an option. I wouldn't care except for the fact that I am a loyal customer and always tip well. This was my only option. read more

I've never been to the physical restaurant except to bike past it, but I've called them for delivery about 3 times in the past couple of months. The sandwiches always come nice & hot and in handy re-closable cardboard boxes. Pizza is great as well, standard Domino style and flavor. The online delivery tracker has continually given me accurate wait time expectancies, which I also find handy. Sometimes it's a bit of a wait but at least I can expect that! read more

Terrible experience with delivery. Online ordering didn't work (not this stores fault), called to place the order and it all came wrong. Called back as was told it was correct and that wasn't what we ordered... even though everyone in the office heard it correctly they managed not to. Also one of the pizzas came like this, they said no piece was missing but it really looks like it. read more

Domino's Pizza - a pizza in a pizza box - Pizza Near Me - Fort Wayne, Indiana

Fast, friendly, good food, affordable prices. The staff seems to LOVE their job, which is hard to find at corporate jobs these days. Every time I order and use their app a deliver driver is either on the way or has delivered my pizza within 20 minutes of ordering. Their rewards system is amazing if you are a frequent buyer. Get a free pizza after you buy six. No other pizza chain can offer that. This place is easily the best non-local pizza chain in town. read more

I called and placed an order at 10pm; I was told that it may take longer than usual approximately and hour to and hour and a half...no problem. We patiently waited for TWO HOURS!! before we called to see where our order was and was told that our order was cancelled TWICE?!?! How does that happen?? We never called to cancel and they wouldn't tell us who did. I can only assume that a worker cancelled our order because they were "running behind" and didn't want the extra work. This was very disappointing especially because it was our first time ordering and we are new to the area and my family had a very long night and just wanted dinner. UPDATE: An hour after calling and being told our order had been cancelled not only once but twice a delivery guy knock on my door with our order? At 1 am in the morning....three hours after I placed my original order. Ridiculous, like I'm really going to pay for your pizza now read more

Check your financial records folks! I prefer making food even numbers so that I can, at a glance, tell which items are eating out and which aren't. Apparently these folks have been playing this game for a while. My first order with this store was in June of 2019. I don't remember the details so I'm not commenting on that transaction beyond, "it's not an even number." The next most recent order I made was Nov 1, 2020. This one I remember. For two pizzas and two sodas they billed me 33.12. This one should have been 30 or 33, but not 33.12. I noted that the toppings were so stingy I felt we'd have had more from one of the 97 cent frozen pizzas. The kind the cheese doesn't even cover the sauce. Don't create an "option," of "extra," cheese when you're not putting what you should on in the first place. I also noted that the diced tomatoes are canned [shudder] this is farm land folks, why would anyone put a canned tomato on a pizza? Which brings us to the most recent order. For what I was told was a 32 dollar bill, for a single pizza, a brownie thing (which was stellar), and a soda and I was billed 37.55. I left notes in my order for both the cook and the driver. I was moving and needed them to simply drop the order on my pickup. Instead the driver literally takes FOREVER to get to me, and then finally calls to find out where I am. It is at this point, probably the first time ever, he sounded out what I wrote on the notes. Exasperated I told him to stay where he was and that I'd meet him. He tried to hand the order to me and I instructed him to put in on the steps. The pizza was STINGY, once again. I mean, there is being mindful and frugal and there is whatever this is. I'm serious about there being more toppings and "cheese," on those 97 cent pizzas in the freezer section. I want a balanced pizza, too much and it's gross, too few or too little, and it's not satisfying. So I tried to call the store to figure out how to untip the dude because if you can't read your instructions, seriously, do you really deserve the tip? His tip was 20% because I hoped that seeing the higher tip both the pizza assembler and the driver would actually do their jobs. Nope. Or rather, they did exactly to the corporate letter and either ignored my requests, or simply didn't bother reading them. I've delivered pizza, and if the order said, "cheese and peppers," I made sure to have more than I needed. If the order said, "watch out for the dog it'll bite your nards," I watch out for the dog. Seriously, pizza delivery isn't that intellectual an endeavor and good money can be made, but you won't get that money twice if you can't figure out how to read your notes. The whole store will lose the customer. Not just the driver. Customers will avoid the store to avoid the driver. I never did find out how to untip the guy. They don't make it easy to send feedback, they don't make it easy to find their number, and I was in the middle of a move. Not exactly the time of my life, and not exactly when I needed to be wasting energy and time hunting down a Domino's manager who would feed me platitudes and nonsense while evading the issues of, "stingy pizza," "unjustified tip." But now that there are also MORE fees? Yeah, no way! Absolutely NEVER again. Not even if starving to death. Theft is never acceptable and charging me something other than what you've told me you're charging me is theft. Domino's is NEVER my first choice, and with these experiences, it'll likely never be my choice again. read more

Second time I've ordered recently and they forgot items and/or gave me the wrong items and instead of fixing it, they just throw credit to the rewards program. Rude customer service at the store as well. read more

I dont expect much in terms of customer service when i visit Fort Wayne (people tend to be colder), especially from chain restaurants. But i was blown away tonight by the friendliness and speed of my delivery driver Christopher and the freshness and quality of the food. Shoutouts to the team. Happy New Years read more

Beautiful new addition to the Harrison building. The pizza is really good. I feel like I haven't had it for so long and it was incredible. Staff was super friendly and the establishment is gorgeous. Loaded with seating and outlets with a USB port built right in. Open late during the week and even later on the weekends. read more

We stayed at a hotel less than a block away. At 9:36 it said online that the pizza had passed quality control check, at 9:04 it left the store and as of 9:35 still not delivered. So by the time we get the pizza it will have been almost an hour since it was made. Did I mention we are less than a block away? read more

Mixed review here....by the way - this was at the Dupont location, but I'm sure they are all owned by the same franchisee. Pizza was good. No complaints. However....as I was driving in to pick up my carryout order, I witnessed (and have dashcam video to prove it) a driver in a copper colored Rio and a big "Domino's" sign on the roof blatantly run not one, but TWO stoplights on her way BACK to the store. I told the person in charge at the store, the driver admitted it and apologized (probably was sorry for "getting caught", not for the actions). I tried to follow up via email the next day...a week later and I've heard NO response from management. Pretty disappointed... If it were not for the "slice the price" fundraiser card that I have, I'd probably write them off. The card is good until the end of June, so I'll probably grab more "buy one get one" pizzas for another 3 months, then stop doing business. Hopefully, they are losing money making me pizzas for 50% off...wishful thinking?? (probably) read more

Hands down best service and fresh food of any chain pizza establishment in town. They staff and management go the extra mile. Great job, dominos in hiring a great day staff at this location. read more

Terrible experience with the carry out I had made an order of the buffalo chicken pizza. Once I get home I have seen the pizza with mostly cheese no sauce nothing. I had called the place and see if I can get store credit since the pizza was almost gone but one lady was about to give me credit , but she was interpreted and other person said no you can't get any credit. I told them in a nice way to say that it not my fault that pizza had no sauce in the end I didn't get my store credit. Bad experience with the customer service... read more

Not ordering again. Worst experience in the world. The employee/driver named Crystal Lucas had people in the backseat of the car while on the job and parked on the side of the road, people nearly wrecking into the car, putting others at risk. Not only that, but she continued to proceed with questioning me which High School I had went to and to add her Facebook, no thanks. I was offended considering my fiance was upstairs waiting on this slore to hurry up, instead she embarrassed herself and made my entire experience uncomfortable, also this sort of stuff never happened to me before. Probably because they had more professionalism and respect. Not to mention I called the place myself explaining what happened and asked if it were normal, they compensated my entire order with $25 when it was well over that. The pizza was also completely bland and cold. It's like a bunch of catastrophes put it together. I hope they got rid of that chick and actually hired someone valuable, not useless people. read more