Great friendly staff and customer service! Each time I walk into the store I'm always assisted by a different person and each one of them have been very helpful and friendly. Sheldon helped me over the phone today because I was having trouble with my card. I was hangry to say the least. He was very patient, friendly and figured how to get my order processed and delivered. read more

Pizza sometimes good. Got to get extra sauce and cheese to make it like a legit pizza. Also suggest cooking well done. If I don't it is not very good. But decent value for what you get. Suggest using the app for deal and points. read more

Consistently shitty service and food. If you want to be surprised at how unprofessional a worker can be, walk into this place. If you want to be surprised on how badly someone can fuck up a pizza, eat here. read more

Service from the management at this location was horrible! Leanne needs to be trained better! Giving the customer attitude because they messed up on my order is unacceptable and yea, I was yelling at her cause of her rudeness to me, she basically told it's a me problem. I asked her to have the driver come and pick up the wrong order they made and refund my money, no refund and she hung up read more

Domino’s Pizza - Supposed to be the viral Philly cheese steak pizza idk what all this extra stuff is but they're lucky I don't have food allergies - Pizza Near Me - Hilo, Hawaii

Haven't had Dominos in a long time This place was really delicious and their staff was really nice. It was the only place open at 11pm and they have a dining area and walk up windows to see their operations. Nothing to hide so I thought that was pretty cool. Yes I can tell they using processed tomato sauce and processed pizza dough but it was rather this or McDonald's at 11pm Better than starving, kinda pricey but I was happy after I came here I was visiting from Los Angeles and they don't have a dominos pizza here where you can dine inside. Life of a Hawaiian dominos employee. Must be grand !! Thanks read more

Best Pizza in Hilo! And the service is awesome! The selection is amazing! Even the chicken wings were delicious! And the Mac and Cheese was great! I would recommend the business to anyone who is hungry for something tasty! read more

We've always had a great experience here at Dominos. Quality food. Respectful people. We always come back because of the service we receive here. Will be back again. Thank you for a clean restaurant, too! read more

Domino’s Pizza - Dining area - Pizza Near Me - Hilo, Hawaii

RUDEST CUSTOMER SERVICE EVER!!!!! Trying to put in order for delivery. They were also informed that I was given a credit due to an extra long (greater then 2 hr) wait on a previous order. Not only was the staff member that took my order extremely impatient and rude, but when I asked to speak to the supervisor , Michelle, she was equally rude! These people need to revisit their customer service etiquette starting with their supervisor! I'm extremely unimpressed with the quality of service I just experienced. read more

Quick delivery. Got everything we ordered. Good was delicious! Bread bowls are Devine! Their pasta is better than PH tbh lol read more

Domino’s Pizza - Primavera Bread Bowl - Pizza Near Me - Hilo, Hawaii

Right now I have been waiting for over an hour. My order was sitting and was absolutely cold. It is a big order and it was not even correct! So the manager who didn't want to give me her name said I have to wait for a new order! Honestly I am so disappointed and frustrated! read more

Food and Service was Great ! Ambiance was pleasant! Ramsey helped me create my order and made it in a very timely matter. He helped me with the best deals and gave my family a great time at dominos! read more

Domino’s Pizza - Ramsey is the best helper at Dominos, he went above and beyond to make sure my order was correct. I gave him a $10 tip ! Thank you Ramsey. - Pizza Near Me - Hilo, Hawaii

Very good pizza. 100% better than the Pahoa store, which was literally dripping with grease). And the parmesan bites are to die for.

Very slow, took over 45 minutes for a PICKUP of a single pizza with 1 topping. I'll stick to Pizza Hut

for their delivery service: excellent! fast in store: excellent! they welcome you as soon as you enter. knowledgeable and friendly and let you know what deals they have. store is very clean. food: excellent! my family's favorite pizza outlet. we stopped going to the other guys read more

If I could rate this 0 stars, I would. We ordered 3 different pizzas, and they get our whole order wrong. Then we spoke with the manager because the worker in the front didn't know how to handle it. So they make us a new order, while waiting on the tables with our KIDS for over 30 mins, we went to check if it was ready and it was just sitting on the counter and we were told "ohh, here's your pizza" while the whole time they knew we were in there. There were 0 communication. Along with the cashier not knowing his duties. Been here a total of 1 hour. Mind you the guy before us, waited over an hour. And we were told over and over and over how their short staff. But it didn't look short to us. All we heard and saw was talking story.. read more

All the good food varieties that they have it's really amazing. The customers service is also great they at hat they do.

The garlicky crust dominos provides makes their pizza a favorite in our house. The mango habanero wings were undercooked in my opinion and not as spicy as I was hoping for. The bread bites were a hit for our kids. read more

Domino’s Pizza - Pizza with pepperoni and pineapple, mango habanero wings and bread bites - Pizza Near Me - Hilo, Hawaii

Best vegetarian pizza in town. I think it is called Pacific Veggie. Always order with thin crust and appreciate the super fast service...meaning how long it takes to bake the pizza pie. read more

Avoid this place. I've been robbed, Ordered online. Cancelled order within 5 minutes. Pizza manager declined my request for a refund. Told me it's not his problem. read more

So apparently requesting "well done" (no soggy crust for me please) is equal to burnt as can be. This pizza is hilariously over cooked and burnt. Bleh. Just pay the extra for antics or some better pizza joint in town. read more

Domino’s Pizza - Burnt pizza - Pizza Near Me - Hilo, Hawaii

Exemplary service ; was preceded by a beautiful woman who carried out her order before I placed mine at the Point of Sale (Carry-Out). Placed the order $7.99 3 topping large pizza (What A Great Deal A1 Domino's) ! Fast and very efficient cashier - Wait Time was quoted @ 10 minutes (A1 Once Again) ! Domino's this is what 5 star service is ; the two Workers were doing the same job as an entire Crew. The Waimea Domino's should take notes and be trained by this establishment. Make this establishment Team Managers/Leaders. A1 Service From Entrance to Exit ***** STARS Give these men a RAISE. read more

Best Domino's we've ever had. Customer service was outstanding too. Wasn't a lot of options after leaving the Volcanoes National Park so we tried this. Hit the spot! read more

For over a year, I've been redeeming my free pizza coupons at this store--for gluten free pizzas. Now all of a sudden, the new manager is too incompetent to accomplish this task. That's the last time I'll purchase anything from this establishment. read more

Worst Domino's Pizza location I have ever been to. The food is always burned and the manager Ui is so rude when you request that they don't burn your food they yell at you say that they refuse to serve you and ask you to leave. Do you know how embarrassing that is to be asked to get yelled at and get asked to leave in front of everyone? Their arguments is that the overs are set by "corporate and they can't change it. They can only cook it half way and full way (burnt) I'm never going back to this location ever. The food sucks and the service sucks. read more

Domino’s Pizza - a slice of pepperoni pizza - Pizza Near Me - Hilo, Hawaii

Some of the best domino pizza ever from this location! Love how they seem to consistently proportion perfectly, and cook perfectly as well

I dont want to be the one to ruin their rating so I'll give them 5 stars and a peice of my mind. These past few days I've been getting subpar food and messed up orders and I finally got to say some thing. First off, if you dont have the soda I requested and paid for, give me a call and I'll let you know what to substitue it to. Dont assume and just grab a soda. Second, my pizza had like zero sauce on it. It taste like bread and dry cheese. How hard is it to make sure there's a decent amount of sauce? 3 slices and only 1 bite tasted like it had sauce. If I wanted cheese bread I would of ordered cheese bread. Dont get me wrong, this is normally my go to domino's as the other one is completely worthless. But if you dont step your game up, your going to be on their level and I might as well invest in digornios. No joke. Sorry if you're over worked from the pandemic but $50 is $50. I dont want to spend that kind of money and regret the entire decision when there's so many other choices. I tip well,very well everytime. At least try to act appreciative. read more

Be sure to have your order repeated back to you because they can't seem to get it right and don't care at all about fixing it: terrible customer service! read more

A co-worker off duty cut in front of me. I let it go.... When it was my turn to order, the worker asked if I was ordering or picking up? I replied I was ordering, he then tried to pawn me off on another worker who was obviously busy already so he hesitated. So I left. If you are not interested in my money I will take it to Little Ceasers. Learn how to treat people!!! read more

Food was good but prices were higher than usual. Pepperoni and a gluten free pizza was over fourth dollars. That was before the waters. This location charges $2.99 for bottle water. This was an urgent stop for food when everything else was closed and will do something local next time. read more

Thin crust pizza was really thin and toppings were on the skimpy side. Best eaten as a snack instead of a meal. Overall decent at least it wasn't burnt. read more

Tonight was the second time I got a pizza with no sauce or just a couple of spots here and there. I thought the first time was a one-off, but no. I don't expect much from a chain, but at least make sure there's sauce on a pie. Won't be going back. read more

Very poor customer service. My wife got there 2 minutes pass the curb side pick up time at about 9:02 p.m.. Jerks tried to make her carry out all the items at once(there was 4), and also while she had our 10 month old baby in her arms at the same time. WTF. Are you serious. Couldn't even open the door for her, I mean you would think they would atleast open the fucken door for her. Not even the Manger I trip. And by the way the fricken manager was right there. Horrible customer service. The employees seriously needs more training and maybe some empathy and compassion. She had an infant in her arms and no help was offered, nuff said. read more

So, I moved to Hilo, HI from TX and am used to ordering Domino's pizza- as a teen, I used to work for them as MIT and Delivery Driver in Dallas... I gave this Hilo, HI store 3-chances (3-different orders/visits) and FAIL every time- on what ?... "SKIMPING on Toppings"- OMG, Like just 'the CHEESE alone'- after they put the base layer of sauce, they sprinkle shredded cheese on it next- and then add toppings... Well, at THIS Domono's store location- On 3 separate monthly visits April, May & June- you could visually see 'HALF' the pizza sauce- 'most' of the pizza color was RED Sauce- that's how little Cheese they put on it. So, I test them out- on Last visit I decide to order & pay for EXTRA Cheese and NO Difference! Same amount of Cheese as the prior visits- you can see red sauce on all parts of the pizza- they didn't cover the pizza sauce with enough cheese to even hide the red sauce... Then there's the actual Toppings- A slice has an average total of 3 toppings max- IE. 1 slice of olive, 1 pice of onion, 1 mushroom slice- very SAD... and Forget the meat- only 3 to 4 slices on the 'entire' pizza have 1 piece of meat. This is unbelievable- I left negative review with Domino's website and 'NO' Reply- they don't even care! I got ripped off 3-times- Strike 3, You're OUT! I'm Never visiting this Dominoe's location Ever Again!... Hello nearby Pizza Hut- you got my business ! The Hut actually puts toppings- and lots of cheese... You don't see sauce! read more