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Dominion Service Company

4.0 (4 reviews)
Open • 8:00 am - 8:00 pm

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3 months ago

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2 months ago

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2 years ago

Amazing service. A lot less than their competitors and an easy and professional installation.

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4 years ago

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Northridge Heating & Cooling

Northridge Heating & Cooling

(2 reviews)

My home heater broke down when it was below freezing outside. I contacted my home warranty company,…read moreand they assigned Cody from Northridge. Cody reached out 24 hours later and asked if I still needed service -- why would you ask that? I told him yes, and that my home was at 60 degrees. When he didn't respond, I followed up, asking when he might be able to come out or if I should contact another company, as I needed help ASAP. Below is his response. "You haven't even found out our schedule and you're already asking to contact another company. At this point I think this will be a learning lesson for you. I will be contacting the insurance company and having someone else out. Take care." This is how you treat a customer? By teaching them a lesson in a situation like this? WTF is wrong with you?? See the text exchange attached.

Worst "Service" I've ever had The owner, Cody, was aware…read morethat me and my family were without air-conditioning in 90° heat for WEEKS. Including a senior citizen. It was hard for me or the home warranty company that was also working with him to get ahold of him. Even after paying a service fee he refused to answer calls. He would only text hours later. When he WOULD respond, he was often dismissive and rude. He was also very lax about providing necessary information to move the process forward. He was so non-responsive that the home warranty company eventually had to drop him and chose a different company. The NEW company responded immediately, over the phone, even while in the middle of another job ON THE WEEKEND. They came out the same day. Turns out we'd been waiting on Cody for weeks but when the other maintenance worker arrived he just reconnected a few wires and it worked. What a SHAM. I'd be very cautious using this "service" company.

DION'S COMPLETE Plumbing, Heating & Cooling

DION'S COMPLETE Plumbing, Heating & Cooling

(9 reviews)

I requested to have my hot water heater drained and have my furnace serviced…read more My technician came out and was closer on the end time of my window. He called me and stated he was on the way but didn't show for almost another 45 minutes. No biggie. He got in and started. He told me if I wanted to be come a member to have my units serviced, I could join and I did. I paid after my service. He told me about the hot water heater and gave me a suggestion. He was very clear in his communication. He didn't try to upsell me on anything. He gave me options and I listened to him. All in all, I had a great experience with Dion's.

We had a few projects with Dion's to fix our plumbing issues, and overall we are happy with their…read morework. We had to divide the jobs into two visits, and Jake did the first part of the job. He was easy to talk to, able to explain things well. We were happy to have him. We scheduled another visit after several weeks to finish up the job left (we had to put floors before setting the toilet flange and putting a toilet), but unfortunately, the appointment was abandoned for whatever reason. I had to take an Uber for that day to get to our unit to make sure everything was going well, and nobody showed up at all. I called the office, but they had no one who could come over. Although they did schedule another appointment the next day, I wasted money on that ride. Andrew came over for the second appointment, and he was easy to talk to as well. I would give a five-star review if they did not mess up with the second appointment, but overall, the experience was good, and it was definitely much more pleasant than my previous experiences with a few plumbers. I would go back to them again.

Dominion Service Company - hvac - Updated May 2026

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