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Cozumel, ROO

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Dolphin Discovery

3.0 (50 reviews)
Open • 9:00 am - 5:00 pm

Dolphin Discovery Photos

Recommended Reviews - Dolphin Discovery

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Reviews With Photos

Ariella W.

We had a wonderful time at Dolphin Discovery. We booked our trip through "Shore Excursions" not the cruise ship. We did the Royal swim which included time with the dolphins and a chance to meet the manatees. Lockers and lunch were also included in the Royal Swim. They told us to go and grab a life vest. Definitely do wear some shoes as the ground can get hot. After we got our life vest, then it was a little confusing about when we would get to go. We sat at the waiting area. We ended up starting around 20 minutes late. The staff wasn't really very clear during that waiting period as to what was happening. The experience itself was of course fantastic! Plan on buying the pictures. :) They are definitely worth it and when will be the next time you get this opportunity. Cameras are not allowed down at the area where you have your experience.

It was so gross that they didn't even eat it. Birds did

Absolutely the worst experience ever 2 of us paid for the 169.00 dolphin deal "Free" lunch BS my boyfriend brought his plate out to sit & eat. I grabbed 1 chip off his plate the lady came out & said I owed 20.00 I said I'm not eating she said you did. No I had a bite of 1 chip that was it she demanded that we pay 40.00 I said no 2 of us are not eating. She got the police & told us we now owe 67.00 I said for what? No one ate or drank anything. She said it was 67.00 for our "actions" or we would be arrested this is inside the discovery dolphin resort area BEWARE true Extortion!

Jo P.

The dolphins get five stars but the photo scam gets negative stars , I did not haggle hard so I paid regular price which was $140 for 41 digital photos for two people ... other members in tour were able to get price down after haggling ... they should just post a fair price that everyone pays so that doesn't leave people feeling ripped off and feeling annoyed. Dolphins were adorable thought and at least they are in this ocean like setting versus in a zoo like setting.

This is the photo of my son with a dolphin
David Z.

Do you like highway robbery?! This place is an absolute ripoff. For my family and I, we purchased a dolphin swim package of about four hundred dollars. Experience was very rushed. The facilities, including the locker room, were dirty and not well maintained. We also I paid for the buffet which was refried beans and melted cheese and some old and disgusting watermelon. So here's the kicker. I wanted a photo of my son with the dolphins. They are charging forty dollars for each photo!!! So far our family, The cost of the photos would have been more than the actual cost of the experience at about five hundred dollars!!! I've had experience with other another dolphin swims in cancun. There, they charge ten dollars or so for a printed photo with a frame. So the cost here is four hundred percent more, and they don't print the photo or give you a frame or give you anY type of discounted pricing. So if you like a place that takes advantage its customers and has exorbitant prices with terrible food and poorly kept facilities you have found the perfect place.

Amity H.

We decided to book directly from Dolphin Discovery as opposed to through the cruise line for our Cozumel excursion to Chankanaab and I was SO glad we did!!! Easy 10 minute taxi ride from port, simple check in process, gorgeous beach and snorkeling and the dolphin VIP Royal Swim was everything we ever hoped for!! 10/10 recommend and would book again in a heartbeat. Pictures are a pretty penny, but worth it for a once in a lifetime experience.

Amanda N.

Horrible experience! Paid for the vip premium food package which stated it included steak and lobster see the attached photos and once we (party of 8 at 45 per person) we were told it was not included. The 18/pre person buffet was a better option save your money!!! Complete RIP off!!!! They also mention a dolphin show which isn't a show! Worst experience in cozumel!

View in back is the swim with the dolphins

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Review Highlights - Dolphin Discovery

“We had the Royal Swim, and it was one of the most amazing experiences of our lives.”

Mentioned in 4 reviews

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Xcaret Park

Xcaret Park

3.9(565 reviews)
20.3 km

8/5/26 My family…read moreand I had a wonderful day trip to xcaret. We got the tour plus plan with the photo package. It included one buffet meal in that day. We took as many photos where all the camera eyes were which made the photo package super worth while. They don't look like much but the resolution and clarity is amazing. Especially when it captures you in the natural rivers. I originally planned to do two rivers but dang, after spending 1 hour floating in one, we were done for the day. One tip for your is bring some shampoo and body wash to use after the rivers. I didn't think to bring this and could only rinse off in the outdoor showers. Felt a tad bit icky all day. Lots of walking in our water shoes but enjoyed the butterfly sanctuary, jaguars, waterfalls and parrots. Lots of photo opportunities. Beautiful park. I now see why they charge you an arm And a leg. Gift shop was great. We spent about an hour in there and got some nice things. The night time show was two hours with a 10min intermission. I loved learning about the Mexican culture. All the dancing and music was beautiful. We had a lovely day here

Omg!! The best experience I have ever had in my life…read moreperiod.... Now I'm not even coming close to embellishing The park itself is literal heaven on earth If your into water,animals,pristine beaches, and great service come check this Goliath of a waterpark out You can swim with dolphins Swim with sharks Snorkel Natural lazy rivers Total jungle theme all around They are centered around the myan culture I will be coming back every year if I can Please if u are in the playa del Carmen Mexico area come see it..

Photos
Xcaret Park
Xcaret Park
Xcaret Park

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Cozumel Palace - Needs repair.

Cozumel Palace

3.7(96 reviews)
7.5 km
•$$$

First I want to say that this review is long overdue and I apologize to all the wonderful people…read morewho work at the Cozumel Palace for the delay. This is a very lengthy review, but I try to cover ad much as possible about my exceptional experiences. My family and I have gone there twice in one year, because we had such an amazing experience during our first visit in November of 2023. This past March of 2024 was our second visit and like I said, it was amazing. Not only did the staff remember us, but they made sure we knew that and made us feel super special. I've read a lot of reviews from other visitors and I have to say that some of their grievances are clearly due to a lack of research. First off, this property never claims to have a beach. Cozumel is known as one of the best places in the world for diving and snorkeling and this property offers excellent opportunities to experience both. Secondly, the shows; personally, I appreciate the fact that they give local talents a chance to show off their God-given skills and to teach tourists all about Mexican/Cozumel culture and history. Some people have called the shows "corny" or "cheesy." If you want Cirque du Soleil or something like that, go find it somewhere else. Not only do I greatly appreciate the variety of shows and the fact that they have one almost every night, but I also appreciate the fact that they are family-friendly. Thirdly, the cleanliness of this resort is impecable and I'm very picky about the cleanliness of places I stay at. Hats off to all of the cleaning and maintenance staff. I'll also highlight how easy, fast, and efficient it is to request maintenance through the app and be greeted with a friendly maintenance member within minutes of putting in the request. The fourth thing is the food. This one I can somewhat agree with some of the reviews, but mostly disagree. Yes, they have some things that are not good, but there is something for everyone and this resort offers an array of delicious options. If you don't like something, just mention it to a staff member and I guarantee you (based on my personal experience) they will go above and beyond to make it right. With this being said, I'll start my shoutouts: First off to Chef Elias Amor whom is no longer at that location, but is making families happy at another Palace resort with his incredible culinary talents. Next, I'd like to give a special thanks to Paola whom was the first person to remember my family and I, setting iff a chain reaction of exceptional service from The very first day of our visit in March. To Johnny, who made our anniversary dinner extra special by giving my wife and I a "Mayan coffee" show by the water. A very special shoutout to Mariana for checking on us every day to make sure we were having the best possible vacation and also to Alvaro for having such a wonderful F&B team. My "tocayo" Ivan for just being so kind to us in general and never missing the opportunity to ask us how our day was going. Thank you to Carmen, Pablo, Elizabeth, and Martha for their exceptional food service. Thank you to Enrique and Giovanni for slinging out the best drinks on the property. Thank you to Israel for accompanying us at the beginning and end of such an awesome and relaxing trip to Tulum. Thank you to David and Leslie for taking such great care of us during our kayaking and snorkeling experiences and thank you to Fernando for teaching us how to scuba dive. Last but certainly not least, a very warm and special thanks to Mayra, Alessandra, Angel, and Katya at Sweet & Coffee for working so hard day and night to make everyone delicious coffee, sandwiches, and snacks. Without all the hard work of the above mentioned staff member and of those I didn't mention, my last two visits to Cozumel would not have been so amazing. I can't wait to go back for a third time in the near future and I obviously highly recommend Cozumel Palace.

Worst customer service....paid for a massage..couldn't make the appointment...charged me almost 300…read moredollars. Ridiculous....we have stayed her a few times and won't waste our money ever again.

Photos
Cozumel Palace - TV screen maybe time to change it.

TV screen maybe time to change it.

Cozumel Palace - Pool at sunset

Pool at sunset

Cozumel Palace - The lobby bar very small.

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The lobby bar very small.

Delphinus

Delphinus

3.2(16 reviews)
44.3 km

It was ok overall, but not something I'd ever pay for again…read more It was around $360 for 2 people (4 person tour size) which included the dolphin leg push. Taxi to the destination was separate and $15 each. When you arrive, they have you watch 5-10 minutes of safety + general environmental awareness videos before putting on life vests. Then you walk to the pool and get into the water. There is a guide and photographer with you the entire time, and closely guides the dolphins on what to do. Dolphins did some cool stuff - flips, leg push, got to touch them, but nothing crazy and wasn't as personal as I expected even in a small group of 2-4. After the dolphin visit (around 45 min - 1 hour) then comes pictures. They take you to a room and try to convince you to pay $210 USD for 10 pics, and the packages get more expensive from there. I personally did not want to buy the pics, and felt pretty harassed about this. Would rather just leave after the visit next time. Not sure if I'd recommend. It was cool to do once, but definitely pricey and probably better places you could go.

Awful. So regret not going with Dolphin Discovery. We loved our Dolphin Discovery experience some…read moreyears back but they were closed on the day we could go. Delphinus clearly has connections so they are attached to Xplor Xelha mega company and other locations. This was a terrible experience and to total rip off for the money. Delphinus said small groups but they meant a mega group split up into 8 groups that took forever with 2 smaller, older dolphins. They kept repeating simple exercises to stall for time. We paid extra for the superman push and the dolphins fail to push kids out of the water properly (not even past the waist) To be fair, the dolphins weren't given enough swim distance to get the momentum needed but we really had to question how small and old these dolphins are that the same 2 dolphins were performing these activities for a huge group. Then at the end, they added some weird and unnecessary snorkel with the dolphin. You can get the same experience in a smaller group, better run and actually get pushed out of the water during the superman push at Dolphin Discovery. The photos are super expensive but they are no matter where you go. Delphinus does not offer the additional video though. We added the additional cost of transport. It takes about 30 minutes from Playa del Carmen. We had a 10am reservation so they picked us up at 8:50am at a nearby location. On the transport back, they combined us with a group that clearly stayed for another experience so we sat waiting 20 minutes for them in a non air conditioned area with nothing to do and no food or water. Then to add to the wait, we dropped them off first at playacar - I'm sure they were happy. So this added another 10 minutes for a total of 1h 40m (11:20am-12:40pm) for what should have been a 30m transport. We were hot, bored and very hungry - we thought this just added to the stinky experience. To finally being dropped off at 12:40pm. The driver wouldn't even let us off a few blocks earlier with some nonsense about being tracked, like that was our problem. After multiple complaints and getting re-directed, a month later they refunded the transport.

Photos
Delphinus
Delphinus
Delphinus

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Dolphin Discovery - aquariums - Updated October 2026

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