During our vacation in Playa Del Carmen we booked a private tour with Living Dreams for a morning…read moreexcursion to Telum. Daniel Alvarez was our tour guide. We were picked up on time in a nice big clean car. Daniel was very friendly and was giving us history and information about the area during our ride. We parked and got on a tram to the main entrance. We entered the ruins with no issues as Daniel had all our tickets already. We were able to walk all the grounds and Daniel gave us all the amazing history and was able to answer all our questions- even the ones about the wildlife. When we retuned to the car he had a cooler with cold towels and a big variety of cold drinks for us. The excursion included lunch at a place of our choice and we asked for Daniel's suggestion as we wanted something local and not a tourist spot. He took us for some street tacos that were amazing! He was also kind enough to stop at a store so we could grab a few souvenirs and a mango stand for some fresh mango. Daniel was amazing and we will definitely use Living Dreams again and will be asking for Daniel!

Such a great experience. Claudia was so knowledgeable as a guide and Charlie was a great driver. We…read moretoured the Mayan ruins, swam with turtles and explored a private Cenote. Claudia took care of everything so we didn't have to get our own tickets or wait in lines. If looking for a tour Living Dreams Mexico is an amazing option.

We love.\nThe whole tour and it was a very small group. Are…read moreyou sure guide Abbey was very friendly in upbeat and was quick too?Make sure that she answered all of our questions correctly. It was really really fun. Delicious food

I did the tour in Merida in Dec 2025…read more I was excited for the experience given the excellent reviews but ended up being a little disappointed. While the food was good, I just felt that I could've had the same experience if l explored myself and was pretty expensive for what it was (almost $70 USD). Many of the dishes we ate were under 50 pesos. However I understand not everyone is comfortable going into local markets/restaurants and ordering, so it might be more worth it for you in that case. I thought our tour guide was just okay. She was nice to talk to when I asked questions but | felt like she didnt add that much value and wasn't that engaging. The best part of the tour was meeting other travelers which made it a fun experience. Personally, la recommend just doing online research and trying local food yourself

Murphy's Law took over…read more... Who ever thought it'd be cute to set up a UYE in Playa Del Carmen without making sure any of the places actually exist is a moron. The UYE was set up to take a walking tour of (5) local taco eateries; go figure when (12) people showed up to enjoy a taco extravaganza, they rightfully got pissy and annoyed when the 1st stop didn't exist... and go figure, the 2nd stop didn't exist either (turns out the addresses on Yelp say Playa Del Carmen but the locations were actually in Cancun). Rather than even attempt taco stop number 3 on the tour, we decided to kiss the group's ass (to prevent some of the attendees from kicking the event creator's ass) and go to a taco joint that was not part of the tour but at least we knew it actually exists. We made it to Tacontenedor (remembering it's not part of the tour)... it was good and the tour group was once again peaceful.... plus we hit up Los Aguachiles (another taco shop) and that place really hit the spot. Only complaint was the group just drinks too much.... or I didn't drink enough Just really shocked that Gina and Jamie didn't show !

During our time in Rivera Maya, we booked an excursion with Alltournative to check out Coba ruins…read moreand the Mayan area. First, we started off in a Mayan town where we began our adventure. We did 2 ziplines, canoed, swam in the Cenote, and ate a delicious meal. Our tour guide Tonica was outstanding, explaining to us the culture of the Mayans and the history of the area. No phone are allowed during this portion, but there are lockers available to store your things. Our 2nd stop was at the Coba ruins, where we saw the Mayan temples in the town of Coba. It was a long walk to the main temple, but it was a cool experience and beautiful architecture to see. The whole trip was an all day adventure, but well worth it! Definitely recommend if your looking to learn about the culture of the area and the people who live here! :-)

This excursion was the highlight of the trip for myself and my 3 girlfriends. We were staying in…read moreCancun and it took us about an hour and half to get to Alltournative but it was so worth it! Our guide, Erik, could not have been more of a delight. He was so friendly and made the whole experience that much more incredible. His knowledge of the site and his safety tips helped us at each event. While we were there we went through several ziplines, snorkeled through ancient cenotes, rappelled, and got to eat some delicious and authentic Mexican food. I absolutely recommend this excursion for anyone looking for something exciting on their trip.

Rio Secreto was an amazing experience!…read more I went to Cancun for a girls' trip, and honestly, I was very nervous because I didn't know what to expect. I tend to get anxious about new experiences, but I always try to push myself--knowing I'll be happy I did afterward. When you arrive, check-in takes place in a hidden, lush area with benches. A short video plays so you can get an idea of what Rio Secreto is all about. After that, you check in, sign your waivers, and meet your guide for the day. We totally lucked out--our guide, George, was incredible! The guide makes all the difference. George was full of life, personality, and knowledge. He truly immersed us in the caves and shared so much about Mayan culture. I can't say enough nice things about him! Your guide then takes you by van to the Rio Secreto caves, about a 15-minute drive on an unpaved, natural, and bumpy road. I don't get carsick, but if you're prone to it, you may want to take something beforehand. The ride itself is scenic and surrounded by lush greenery. Once you arrive, you'll find lockers, showers, bathrooms, and seating areas. Be prepared to remove all jewelry, as it's not allowed in the caves--the water must remain pure. You'll take a quick shower before putting on your wetsuit and water shoes (they provide them, or you can bring your own). You'll also wear a helmet with a light. The facility is extremely clean and well-maintained. I was genuinely impressed by how often they sanitized the equipment, floors, and bathrooms. Once you're geared up, you take about a 10-minute walk to the caves. Before entering, you'll participate in a beautiful Mayan ceremony meant to cleanse your spirit--and take a quick group photo. Important tip: You cannot bring your cell phone! Let it go and just enjoy the moment. A photographer will take pictures throughout the tour, and trust me, it's worth it. Walking and swimming through the caves while listening to George share stories about the Mayans, the legends, and the discovery of Rio Secreto was truly magical. The water is cool at first, but you get used to it quickly. Floating through the crystal-clear water surrounded by stunning cave formations took my breath away. After the tour, you're treated to a delicious meal--including handmade tortillas! An amazing day and an unforgettable experience. Highly recommend Rio Secreto!

My first time in Cancun. I heard many great things about Rio Secreto had a wonderful time …read more.. Highly recommended our guide was Ricardo he did great job explaining everything very friendly and informative. Thank you Ricardo

JORGE! Our favorite day during our stay in Tulum was spent with Jorge, Clemente and El Captain of…read morePunta Allen! Jorge customized a wonderful snorkeling trip for us (family of 6) through Sian Ka'an. He provided such great wisdom and knowledge of the landscape. He opened our eyes to the beauties in nature, and the unfortunate reality of what human development has contributed to the destruction of nature and all it has to offer. What an interesting experience to see it in both ways. Spend a day with Jorge - come out a new person. MAGICAL. We saw so many magical things... birds, sea turtles, dolphins, fish, rays, lush vegetation and a small sleepy fishing village called Punta Allen. Words cannot describe the beauty of that day and our trip around a small part of Sian Ka'an Biosphere. Thank you Green Maya, Sara, Jorge, Clemente, and our wonderful boat captain - a Punta Allen resident.

I had the most amazing get away in Tulum with my tour guide Jorge! We did Jungle Trekking and…read moreCanoeing at Punta Laguna Nature Reserve. We went to beautiful underground cenotes and swam around in the water. He took us to a quaint little restaurant with a view of the water and great hospitality. I feel like I got a genuine experience-Tulum wouldn't have been the same without Green Maya!

Great day tell with Oliver as our guide. He's very friendly & knowledgeable. E we hit Tulum ruins…read morewhere he explained Mayan history. We were advised to leave at 8 by Adolofo who sold us the trip. Tulum ruins were empty when we arrived. By the time we left it was getting packed with large tour buses. Next into to cenote for some snorkeling is cool, refreshing fresh water caves. Everyone wears life vests so it is very safe. Again Oliver explained history of cenote use by the Mayan people and how they believe they were formed. In way back to Playa del Carmen, we hit Tropi Taco. Food was muy delicioso as was the choice of juego. Lunch was included in the price as was beer, water, & Gatorade on ice in the van. Overall, great trip with a great guide Oliver

My husband and I stayed at playa del Carmen and wanted to do some exploring in the Tulum area…read more There's plenty of taxis waiting to take you out but it's hard to find one coming back so we inquired with this company about a package that would take take us out to the Mayan ruins and to a cenote. The price sounded fair and we booked for 2. Adolfo helped us and we informed him we wanted something mellow because I am pregnant. Some of the perks he promised were water, buffet lunch, umbrellas for shade and extra precautions because of my condition. He asked us to meet him outside the booking office the next morning at 11:30am so he could walk us to our driver that would be around the block. He wasn't there, not a problem someone else walked us over. On average the trip was suppose to be 11:30-6pm I believe. Our driver was horrible. Keep in mind we are both Mexican, live in LA and have experienced Tijuana drivers so we are used to wild driving. This was completely unsafe and on a different level. It's about an hour drive. We were in a van with a family from Canada and one of the little kids threw up because of how fast this guy was going. I saw the cooler in the van but no one was offered water. We got to the ruins and we were handed off to our tour guide. We were led to the bathroom and an expensive gift shop were everything is ridiculously overpriced. We bought water here. It was scorching hot no offer of the promised umbrellas. The guide was rushing through and said to follow him and we would have time in the end to go back into the ruins to look around and take pictures if we wanted. We were asked to meet him at 3 for pick up. Although we were all done looking by 2. The Canadian family was probably down at 1 because they wore sandals and it was too hot for them. Wish they would tell you bring walking shoes, hats and umbrellas as there is little to no shade. A lot of wAsted time here waiting. Same driver picked us up and took us to the cenote. The drive in is long, unpaved and extremely bumpy. I was super worried for my belly and in pain. This guy was driving in extremely fast. I told my husband to say something about his driving and he seemed bothered. First he said someone else would be picking us up and that we should let the driver know ahead of time. Mind you our registration form indicated I was pregnant and to be cautious. Also pregnant or not that was just terrible driving. We got to the cenote and were rushed to change. We had time for a quick dip and given some information and then quickly led out. I was so disappointed we didn't spent more than 10 minutes there before being rushed out. No time for pictures or even a little swimming. The changing rooms are poor. The barely there curtain does not offer privacy and you pretty much have to be okay with being being exposed because the wind will blow it away. We changed and stood around like idiots not knowing where to go. Finally, someone informed us we'd get picked up to eat lunch. We were driven to a different part of the park probably around 4:30 and their idea of a buffet is rice, beans and 2 tiny taquitos. It was delicious but definitely not a buffet or enough food. This was a super late lunch and I would have bought food at the ruins had I known. Thankfully our other 2 drivers were caring and mindful. We had Samuel who was super friendly and caring. He's the reason why I'm not leaving 2 stars. It's not good when you're hoping not to get stuck with unprofessional people. All drivers need to be safe. Tour at the ruins need improvement. Time at cenote needs to be extended and they need better communication with clients. Lastly, they need to honor what they are promising when they sell you a package. They are a company with many staff members so adequate training for all is key. I would try a different company if I return.

Went on our adventure just a couple days ago. Had an AMAZING experience with Alex and Lalo…read more We chose the Akumal and Tulum snorkeling, plus cenotes. Tulum waters were clear and there were so many different varieties of fish! Took underwater photos and videos and they came out clear as day! Was nervous we might not see any sea turtles, but we saw 6 turtles at Akumal! And a stingray! Alex and Lalo definitely made the adventure better with their knowledge, great sense of humor and excellent service. This was my first time seeing the cenotes, and hey were beautiful and full of culture/history. Even got to do a cliff/cenote dive! Would definitely recommend this package for someone looking for snorkeling/cenotes experience.

Last October, our timeshare resort (the Sun Palace) set us up for a bus ride that included a tour…read moreof Chichen Itza, swim in a cenote, and visit a little town called Valladolid. We had used hotel credits to basically pay for the trip. As the only thing I actually paid for was the Mexican taxes. Here's a few highlights: ~ Started our day early around 7am, as the tour groups from several hotels gathered the tourists. ~ As the tour began, our guides introduced themselves as Walter and Fernando. Both bilingual and really nice guys. ~ Breakfast consisted of two types of tamales and a traditional balché Mayan drink. ~ On our way to Chichen Itza, Fernando and Walter referenced many historical facts about the Maya people and how they live today. They passed around artifacts as well. ~ We visited their local gift shop that they specifically support. And they do take credit card, even though I only carried cash. ~ Watched a video in a dome theater, about the Mayan culture and how it all began. ~ In the heat, Walter showed us all around the Chichen Itza grounds. Simply amazing! ~ For lunch we all met up at The Lodge at Chichen Itza (beautiful hotel btw). It was a buffet filled with freshly made tacos and other time-honored traditional dishes. A bit salty for me though. ~ After that, we trucked along to the cenote. Now this was probably my favorite highlight of my entire trip. To swim and relax in a natural pool of fresh water was just exhilarating! I loved seeing it, taking pics of it, and just disconnecting from that thing called "work". ~ On our way back, our final stop, we went to the town of Valladolid. Here we checked out the Cathedral of San Gervasio and bought some last minute gifts at the local shops. Tips: ~ They serve you bottled water, but I'd still bring some just in case. October was still hot and humid, yet bearable. ~ Bring a hand towel. Again, just in case, you'll thank me. ~ Sandals for the cenote. ~ Extra battery for your camera, or a charger. Overall: ~ Although the tour company seems to want to cater or sell you something from their local partners, it didn't really bother me. I enjoyed it, and still would recommend going with these guys.

My wife and I can't recommend My Quest Concierge Private Tours enough. Shout-out to our amazing…read moreguide, Heriberto Lopez. He took excellent care of us for the day. It was just us three. We loved having a guide all to ourselves. We stayed at Grand Velas Riviera Maya in Playa del Carmen. My wife found out about My Quest from Tripadvisor. We booked a "VIP Tulum Private Tour" over two months in advance through Viator. It cost $340, prepaid online, and we tipped Heriberto $75 in cash after the tour ($415 total in US dollars). We thought it was worth it. The preferred method of communication for My Quest, like most of Mexico, is WhatsApp. Two days before our tour, we got a WhatsApp text message from Carolina to confirm details. Our only gripe with My Quest came in this message. The company wanted to change our pickup time from 7:30am "to 6:45am since we have found more people due to the season." We were a bit annoyed with that because we booked and prepaid with My Quest in order to get a private tour at the time we specified months ago. I politely replied and asked if we could keep the original reservation time. I received a prompt response, yes. Around 8:30pm the night before our tour, we got a message from Fernanda. She confirmed our pickup time, told us that Heriberto would be our guide, and gave us his phone number so that we could message him via WhatsApp. Once again, I had to correct the pickup time from 6:45am to 7:30am. I messaged Heriberto to make extra sure. Heriberto showed up on time at 7:30am. He picked us up in a company car, a GMC Acadia, I believe. It could've been a GMC Terrain. I don't remember exactly. The SUV had a transmission issue where it would downshift unexpectedly, usually after we got going on the highway. This mildly concerned both us and Heriberto. He reported the issue to My Quest. Heriberto is local to Playa del Carmen, where My Quest is based. He's friendly and intelligent. We could tell he is passionate about his job. He loves his family, Mexico, and the environment. We felt safe when we were with him. Our tour consisted of three stops, each of which I reviewed on Yelp. In order, they were: 1. Zona Arqueologica de Tulum 8:45am to 10:00am (times approximate) https://www.yelp.com/biz/zona-arqueol%C3%B3gica-de-tulum-tulum-2 Zona Arqueologica de Tulum is the famous ruins of Tulum. This is a popular tourist attraction. Heriberto and My Quest proved to be very valuable here for two main reasons: First, Heriberto knew the most efficient route through the ruins and he was terrific at timing our stops so we were rarely around other people. He made our tour of Tulum feel special and intimate. Second, Heriberto was extremely knowledgeable about the history of Tulum and the Maya people. He brought an iPad to show us pictures and diagrams, which added another layer to his history lessons. 2. Cenote Xunaan Ha 10:30am to 11:45am (times approximate) https://www.yelp.com/biz/cenote-xunaan-ha-ciudad-chemuyil 3. Cenote Taak Bi Ha 12:15pm to 1:45pm (times approximate) https://www.yelp.com/biz/taak-bi-ha-zona-hotelera-tulum Cenote Xunaan Ha is an open, above-ground cenote. Cenote Taak Bi Ha is a closed, underground cenote. At both cenotes, Heriberto provided us with life jackets and snorkeling gear. Life jackets came from the cenotes and snorkeling gear came from My Quest. Xunaan Ha was a leisurely swim and snorkel. Taak Bi Ha was a guided tour. We absolutely loved both. Cenotes are some of the most beautiful natural occurrences on earth and they must be experienced in person. No hiking was involved, but the swimming, especially in the cold water of Taak Bi Ha, did take some energy. Eat a good breakfast and bring snacks for the car. Heriberto had bottled water for us. We arrived back at the resort around 3:45pm. We were gone for over eight hours. Due to highway traffic, it took over one hour to get from our resort in Playa del Carmen to Tulum and it took over one hour to get from Taak Bi Ha back to our resort. Therefore, there was a lot of drive time. We also made a pit stop at a Pemex gas station on the way back. At all three stops, Heriberto took care of everything: translation, parking, restrooms, escorting, tickets, access, etc. He was also great at taking pictures and videos of us, and knew all the best spots and angles. He knew how to make the pictures look as if there weren't other people there, especially at Tulum, which had large groups of tourists. We appreciated that even though we didn't ask for it. He just made it happen. Heriberto was fantastic. Tips: - Both Viator (via an emailed link to a web page) and My Quest (via WhatsApp messages) will tell you what to expect, what you can and cannot bring, and what's included and not included (e.g., lunch was not included on the tour we booked). - Don't wear sunscreen to the cenotes. It's generally not allowed because it harms the cenote ecosystems. - Strongly consider bringing water shoes. Ours came in handy at Taak Bi Ha.

This tour was the highlight of our trip to the Yucatan Peninsula and will forever be one of my…read morefavorite travel memories. Our guide, Manuel, was not only communicative and informative but went above and beyond to ensure we were comfortable and relaxed the entire day. He even stopped at a pharmacy on the way out to find a good medicine for my mom's back, which she hurt a few days before our trip. Without that she would have been miserable and unable to enjoy any of the activities at our stops. The pyramid at Chichén Itzá was breathtaking and Manuel took amazing pictures of us from the perfect vantage point. I have been interested in and studied Latin American history for several years so I found his knowledge about new and relevant information only just being released in academic circles incredibly fascinating. Our lunch at Paladar De Cura in Valladolid was the best meal I had our entire stay, and we also did a tequila tasting and some souvenir shopping in town. After lunch we headed to Cenote Chukum where we swam in the cool waters of a cavernous sinkhole with small catfish flitting beneath our feet. It's no mystery why this tour is rated the #1 activity on Tripadvisor out of 700 others. You will not regret booking it.