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Playa del Carmen, ROO

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4.8 (92 reviews)
Open • 7:00 am - 9:00 pm

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An iguana

Aldo, our tour guide, was ah-mazing. On this tour we drove from Playa del Carmen to Cenote Maya and Ek Balam. It's a long day, so be prepared, but it was well worth it. First, Aldo speaks several languages: Spanish, French, English and some Italian. Our tour group was mostly French-speaking. I suspect our tour took longer than a tour in a single language, because he repeated everything in both languages, to make sure everyone got the same information. We stopped first at the cenote, after driving though Mayan communities. Aldo was knowledgeable about Mayan history and how the culture has (or in many cases, has not) changed. I did not go in the cenote, but my children and husband loved it. We were not allowed to take photos, though they have a professional photographer there to do it for you. It's about $70US for all of the photos when you are done. We also experienced a ceremony with an Ah Kin (not to be confused with a shaman). Not my favorite part of the trip. It was hot and smokey. It was meant to feel authentic, but it was hard to feel authentic with the young gal in her jeans and "stay strong" tee shirt and her camera lurking during the ceremony. Anyway, the history was interesting and worth the trip. And it was short. All Tour Native served lunch after the cenote. It was delicious. Aldo said it changes once in a while, but we had some sort of grilled chicken with rice and beans, tortillas and a delicious Mayan bread called Chayitas. Water and lemonade are free. You can purchase soda and beer. Ek Balam was incredible. It was too hot for me, so I kinda stopped listening to Aldo, but he shared a lot about the history behind the ruins. Ek Balam is apparently the only site where you are still permitted to climb on the ruins. That will change next year. Remember, if you climb the 95 stairs up, you also need to come down. The view was beautiful and worth the climb. It's a long day. But I don't regret it.

Cenote Maya from above.
Jill M.

We booked tour through our resort, Dreams Natura. The tour was for EK Balam and Cenote Maya. It had come recommend by a friend because its quieter, you can climb on pyramids, and ofcourse the option for rappelling! Needless to say I had high expectations. This tour company exceeded my expectations greatly! Yes we did those things and so much more. They had so many details worked out that made the experience so grand. We got to talk with and learn from local Mayans, who are lovely people. They fed us homemade tacos and even let us make tortillas. My only regret was not buying my souvenirs at Ek Balam. It was a missed opportunity. The tour guide, Nicholas, was awesome. He was super nice and friendly. He was amenable to our needs (which we had) and flexible. Next time I go, I plan to book directly with this group and check out some of their other adventures. Takes vacation to a whole new level!

Tavis P.

We did the Mayan Cenote and Ek Balam for a full day. It was great first our guide Hugo was very well spoken and informative. Even found us a bathroom on the way out. The Mayan Cenote was very neat, seeing average life and a shaman. The Cenote of course was amazing to swim and zip in. I chickened on the rappeling. The traditional meal was great. Ek Balam also was amazing, again Hugo filled us in about it. It is a long day but a lot of fun!

Tulum
Jake N.

This was a great tour. Eli took very good care of us. He was extremely accommodating with food allergies on our lunch meal, made it fun, he even got the ac in van running before got in to make sure it was nice and cold for our group. We did tulum and the jungle maya tour for $99 through our hotel. I would definitely ask for eli if your nervous about traveling around mexico. He will make sure you are safe and sound, along with providing a great experience!

Repelling 30 meters into the cenote!

My husband and I booked a tour to visit Chichen Itza and Cenote Maya this past week. Oh..my... the value of this tour was insane! Our tour guide ALDO was amazing. During the ENTIRE day he had the best energy and spirit. Incredibly knowledgeable and FUNNY! He really made it a special day. The sites we got to experience were rich in history and absolutely amazing. We had a great time meeting some others on the tour and learning more about rural Mexico. The cenote was INSANE! Beautiful. Repelling was so exciting. We'll never forget that day, and we're so glad we bought the USB of photos taken at the cenote! Thank you for the beautiful experience!!

Mayan blessing
Tyler D.

Alright. My partner and I were staying in playa del carmen and booked several HORRIBLE excursions via our hotel. After those, i turned to yelp to explore alternative places to tour. We choose this location via yelp reviews and it paid off. We choose to do emotions park (early morning) we had been the only ones in the tour and it was basically private pickup and drop off close to PDC and then we had our own tour guide. No cameras were allowed but we felt like we had our own photographer and for about 100 photos we paid 54USD for a link which was easy to use and upload. Well worth it. The food was amazing. The Mayan blessing by the wise man was great and our guide Benji was top notch and very proud to show us his beautiful country!!!

Ball court. We had about 10 minutes here and we so badly wanted more time.
Jonny L.

We booked the Chichen Itza -Maya Cenote Tour thru our Resorts Travel services. We wanted a more personal tour if both sites. Our tour van was on time and we were warmly greeted. Expectations for the day were clearly given and we also received a lunch bag that had enough to keep us nourished they the morning. Our English speaking tour guide "Charlie" was very knowledgeable outgoing and attentive. The trip to Chichen Itza was mostly comfortable with the exception of some pretty cramped leg room in the van. The trip there did include multiple stops to pick up passengers, which ate into some of the overall time. We were fortunately allowed a bathroom stop as it was getting time to. Once we arrived is where my only criticism of this excursion began. Charlie did an excellent job in giving our group great lessons into the why Mayans thought about their world during the time they occupied the area. He used a tablet to describe several interesting facts. However, due to the schedule, the actual time spent at each important historical spot was very rushed. Less than 5 minutes was spent in front of the great temple, same with in front of the Observatory. The Ball court we quickly took individual pictures and then we were out. Looking so forward to our time there, we felt cheated out of an opportunity to really look around. Suggestion to Alltournative is to allow one more hour onsite so folks can do a bit more exploring and photo taking. We left for Maya Cenote where we met with a Mayan Priest, had a fantastic lunch, and an epic time playing and swimming inside the magical cave Cenote. Certainly the highlight of the trip. So worth it and the water was so refreshing after a hot stop at Chichen. The drive back was a bit brutal as we drove thru small village after village, where thru everyone is a set of speed bumps that slow you to a crawl. No potty stops were allotted, so another suggestion is to find a consistent place on the way back to accommodate those who may wish to go to the bathroom. Our day started at 6:45a and we returned at 6:00pm. Overall the rating is a five for the attention of the driver and guides, the food, Staff and the experience swimming and playing in the Cenote. A grade of 3 is for the time allotted at Chichen Itza, the cramped leg room in the van and the lack of awareness of the trip back details. I would do another tour with this Company again but perhaps not to Chichen Itza unless they decide to add more time.

Rappelling.
Kathy V.

While in Cancun on vacation, my sister and I booked the Coba Mayan Encounter with Alltournative, through our hotel concierge. It is expensive, but you get to do SO MUCH. BUT BE AWARE: this is not for the faint of heart. Or...you don't have to do *every*thing that is included. We were picked up from our hotel at 7am in a 14 person passenger van. I really liked that this tour is smaller in size, in comparison to the Chichen Itza day trip we had gone on previously. But really, it needs to be, considering the activities you do! You drive an hour and a half or so to the first stop of the day...on some pretty tight non-highway roads, through some little pueblos. At the first stop, you change in to your swimsuit under your clothes. WEAR CLOTHES THAT YOU DON'T MIND GETTING WET. And...bring a change of clothes that you can be active in. ANYway....you begin with a safety training and getting strapped in to your harness. And then it is time to rappel down the rock face. It is easier and less scary than I was expecting, but if you don't deal well with that kind of adrenaline rush or with heights and whatnot...skip this part of the tour. You then hike on out of where you just went into,cross a suspension footbridge and zipline back to the start! After another brief drive to another area, you kayak a short distance to the other side of a waterway. And when you get out, it is time to hike to the cenote for some underground swimming. Before entering the cenote, there is a Mayan ceremony and blessing. The cenote is more like cave-swimming. It was beautiful! And they have plenty of photographers along the way to document it all for you. Which is good...because this not an adventure that I would recommend taking your phone along with you. And the photos turned out great. ($70 for all of them on a USB, with a t-shirt...a pretty great price, compared to other excursions I have been on!) After all that you put your clothes back on over your wet suit and hike a little further. But no more kayaking...one last zipline back to the van. And then...it is time to eat. Tasty, white-people-ified (bland-ed down, if you will) Mexican and Mayan food. The fresh, fried dough was the best...because duh. Fried dough. And the hibiscus tea was delicious. You have a little time to change, chill out, buy your photos, and drink a coffee, before getting back on the van to go to Coba. A much shorter van jaunt until the next stop. We stretched for a minute and got some water while our tour guide, Israel (who was with us throughout the entire day) got our tickets. He took us inside the site, gave us a run down of what we were seeing. Then we got about an hour and a half to roam the site on our own before the van left to take us back. To get around Coba, you can do it on foot, rent a bike for a time, or ride the "princess taxi" (as our guide called it)....a pedi-cab. We decided to walk *to* the main ruin and then, after I climbed to the top and back down again, we decided to take a pedi-cab back to the entrance. Worth every penny, at that point. Getting up to the top of the ruin is not a hard as you might imagine! The view is nice, but if you aren't game for the climb I'll be honest and tell you that you aren't missing anything spectacular, but it is still pretty cool. The climb back down is harder than the climb up. The steps are worn down and slick. So wear good shoes. And for real, there is no shame in booty-scooting your way back down! Our concierge originally told us we would be back around 7:30pm, but we were home much closer to 5:30. I would have liked a little more exploration time at Coba, but honestly, there was so much fit in to the day, I really can't complain! If you love physical activities, adventure, and your historical exploration mixed with some heart-pumping adrenaline, I HIGHLY recommend the Coba Mayan Encounter with Alltournative!

Jess S.

We booked the Tulum Jungle Maya tour, and this day trip was nothing less than amazing! Mata was our tour guide and he was awesome! Our pick up was at 7:45am at the lobby of our hotel in a large, air conditioned, comfortable van. Our trip started in Tulum, which was about a 35 minute drive from our hotel (we were the last to be picked up.. not sure how long everyone else was in the van before us). We got to Tulum early and beat the large crowds and the heat, which was nice. We had a short guided tour of the the ruins with some information about the Mayan culture, and then he let us go to explore on our own. We had a total of 2 hours at the ruins, and then met back at our meeting spot. There are gifts shops around so leave yourself some time to browse if you're interested in purchasing something. After this, we boarded back into our van and drove about 15 minutes to the Jungle Maya site. This part was so fun! We loaded into a unimog and rode about 5 or 6 minutes into the jungle. We did repelling, snorkeling, cenote swimming, and zip lining, and everything was awesome! Mata was really funny, and he was really attentive and knowledgeable as well (his English was also very good!). I'm not going to go into detail about everything we did, because I don't think yelp will allow me that much space, haha. Everything was REALLY fun, and we never once felt like anything was unsafe or unorganized- they're very mindful about the safety and comfort of their guests, and it's obvious. Also, the lunch was great! It was a buffet of traditional maya food served in a hut, and it was really good! You can't take a camera or any kind of electronic device, so there are people all around every activity taking pictures and video, and honestly, they're way better shots than you'd ever get taking your own pictures so it's nice. You do have to purchase them if you want them, and they're pricey, but we bought the package that came with all the pictures and video uploaded to a thumb drive plus a printed photo of your choice and it was $70 (just 1 printed photo is $30, so it's a way better value to just buy the whole thing). They also include shots of the cenotes you swim in and the ruins in Tulum, so it's pretty nice to have all that in my opinion. I definitely recommend the Tulum Jungle Maya tour with this company. They were professional and fun, and we definitely got our money's worth! Just an fyi for this tour- you can't wear any sunscreen or bug repellent while doing the jungle activities.. and even if you try, they make you shower at the very beginning to rinse is all off (it's to maintain the purity of the cenotes). Also, they do provide you with towels so you don't need to bring any. They also lock all of your things in a locker, so whatever you bring will stay safe while you're there!

Derek L.

Me and 5 of my friends booked alltournative to go visit the Mayan pyramids. Euri was so amazing! She came with great energy! She was very intelligent and she taught us a lot about the Mayan ruins. We went to an amazing underground lake in a cave. She went above and beyond to make us happy and accommodate all of our needs! I will definitely request her if we ever go back to Mexico. We had a once in a lifetime experience that day and we will never forget it!!

Kid sis climbing down the pyramid; biking
Nancy J.

Coba Maya Ruins Tour was boot camp-like, in the funnest way possible. Kayaking, bike riding, hiking up a temple, tube-ing inside a sinkhole, rappelling and ziplining. The good news is that you get a coffee break in the morning, time to shop local handmade goods, and fed an awesome buffet of spicy and vegetarian friendly food at the end. Our group had about 10 people in it. Along the hike, we visited a shaman where we were blessed. This was a cool and moving experience. I felt a lump growing in my throat during the ritual. Do not take your own photos with the shaman. A photographer follows you the entire time and those photos are available for purchase at the end. We ziplined 2-3 different times along our hike. There's a flat area that's a few miles long where you're given the option of walking, renting a bike, or hiring a bike taxi before meeting up with another guide. Along the path, there are places to stop and snap pics. I have a crazy fear of heights, but had to climb to the top of the temple. Take your time here, the rocks are quite steep and can be wobbly and uneven. There's a sturdy rope to hold on to that extends down the middle of the pyramid. I crawled down because I am a chicken, but the majority of the tourists were doing the same. Make sure you have your bathing suit underneath your clothes. There's an area of outdoor showers, where you are required to rinse off all products used on your hair and body before entering the cenote. The Mayans are mindful of keeping the waters pure and safe for wildlife. It is here that you have the option of putting on a life vest. One by one, you rappel into a cenote and onto an inner tube that's waiting down below. The sinkhole is dark and peaceful. It's a much needed cool respite after a day of hiking under the sun. By the end of the afternoon you will be exhausted. When you reach the kayak portion of the tour, that is the last push. Dig deep because you'll be paddling toward lunch. The food was so good. Very vegetarian friendly, too. I was pleasantly surprised to find a dish with tvp. Thomas was our tour guide who also served as interpreter. He was extremely charming and made this experience fun and memorable. Be sure to bring extra cash for tips. The Mayans rely on tourism and survive off of tips.

Tulum - First stop on the tour.
Jessica S.

The absolute best! We chose the Tulum Jungle Adventure tour because it had something for mom (archeological sites) and something for the teen (rappeling, ziplining). It exceeded expectations in every possible way. The group was small - ten people - so you get good personal attention and can move at a reasonable pace. Our guide was Miguel, and he was super friendly and helpful. We started our tour at Tulum, which is a seaside Mayan temple and village. It isn't as massive as Chichen-Itza, but what it lacks in spectacle it more than makes up for in being relatively uncrowded, and very relaxed, with some fun local color - people taking your photos with giant iguanas, and some lemurs that my daughter fed a tortilla. The tour allowed us just the right amount of time for a guided section and time to wander and explore on our own. Then we went on to the Jungle site, switching from our comfy van to a giant army surplus open jeep. It's a rollicking ride - sit in the back for maximum bumps! Once there, everything goes into a locker, you change into a swimsuit, and your next stop is a hole in the ground that leads to one of the underground caves -you rappel down. Here's where the rubber meets the road: I am not an athletic person, and I was terrified. Miguel said, no worries, I could just walk around, but in the end, the other travelers and Miguel made me feel comfortable enough that I took the plunge - so to speak - and did it. It was so fun and after that? NO FEAR. We spent the rest of the afternoon on five different ziplines, one of which ends in a water plunge in a cave, where we spent 45 minutes snorkeling among the stalagmites and stalacites. Somewhere in there we had a Mayan purufication ceremony, and a lunch cooked by a local family, that was just to die for - chicken in red sauce, and rice that I would cook every night if I could duplicate the recipe. My kid - world's pickiest eater - went for second helpings. At the end, you have the chance to buy photos - just a couple or all of them on a flash drive. The prices are fairly reasonable, especially compared to area resorts. There was even video of us heading down one of the ziplines. We had a fantastic day - it was worth every penny, and I unreservedly recommend this tour, our guide Miguel, and the company.

Happy after the Coba trip.

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Alltournative Reviews in Other Languages

Review Highlights - Alltournative

“The swimming in the cenotes was amazing and the ziplines were an adventure, especially ziplining into the cenote.”

Mentioned in 43 reviews

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Living Dreams Mexico - The great ball court (pok-a-tok)

Living Dreams Mexico

5.0(91 reviews)
4.0 km•Zazil Ha

** Unforgettable Private Tour - Adrian Is the Best!**…read more My wife and I booked the private tour to Chichen Itza and Ek Balam, and it was the highlight of our trip. Our guide, Adrian, was outstanding: knowledgeable, passionate, and clearly proud to share the real history and culture of the Maya people. He brought both sites to life in a way no guidebook could, and we never felt rushed. Climbing Ek Balam and standing in front of El Castillo with someone who truly knows the story behind every stone was incredible. We were so impressed that we booked a second tour with him the very next day to see the Tulum ruins before our afternoon flight. He planned it perfectly, so we got a full experience and still made it to the airport with no stress. Professional, personable, flexible, and genuinely kind. It was worth every penny. Whenever we're back in Mexico, we'll book with Adrian and Living Dreams Mexico again and again. Highly recommend! -- Kevin & Sureni

We booked LeZebra hotel. We got Alondra and a driver the first day trip. The second day trip was…read morejust Alondra. She is an Ahh-mazing tour guide and person. She took photos for us and send a link so we didn't have to worry about getting our phones wet. She took us to local food and private cenote places that were incredible and we never would have found on our own. She is incredibly kind. Speaks fluent English and Spanish. She assisted with us shopping and other things we needed besides the tour. I would love to use her the next time we come back again.

Photos
Living Dreams Mexico
Living Dreams Mexico
Living Dreams Mexico - Telum

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Telum

The Custom Tour by Rod Ratner - Cenotes

The Custom Tour by Rod Ratner

5.0(68 reviews)
3.4 km•Centro

I booked the Chichen Itza Deluxe Tour with The Custom Tour for my group of 12. We traveled during…read moreThanksgiving week 2021. Our group comprised of three families with adults, teens, and young children. It was all of our first times traveling to Cancun so I wanted to find a private tour for my large group. Booking with them through their website was easy and they were very quick to communicate via email. Leading up to the tour, we had some travel delays, but after updating Rod and their team of our situation, they were very accommodating. Kat was our guide and Pepe was our driver. Kat was informative during our guided walk of Chichen Itza and also accommodating of our last minute concerns and needs. Pepe was a great driver and got us to our destinations swiftly and safely. Marveling at the ruins at Chichen Itza and learning more about the history of Mayan culture and the way life might have been like at the time was very interesting. Kat took photos during our entire tour and later shared them via Google. A plus for our group as we LOVE photos. On our way to Cenote Samaal, we requested a stop for some fresh coconut water. They were quick to find a vendor on the side of the road. Pepe also got out and helped cut the coconuts for the 12 of us. Very impressed with his initiative and helpfulness. The coconuts were so refreshing after walking around in the sun at Chichen Itza! Admission, locker access, life jackets, and lunch were provided for us at Cenote Samaal. Everyone in our group enjoyed swimming in the cenote. The lunch buffet was a favorite among the adults in our group as we got to get a taste of Yucatan cuisine. There was something for everyone on this tour and I would highly recommend this company to anyone traveling to Cancun and wanting to get more than just a tour of Chichen Itza, but an experience of what the Yucatan area has to offer. We will definitely be touring with them again when we're back for our next Cancun adventure!

What an amazing trip with Limbert and Luis. My wife is not…read morea confident snorkeller but with help from Luis and Limbert she went out into quite a rough sea to see the turtles and then snorkelled over some deep water in the cenote/caves. We both thoroughly enjoyed the half day trip and would recommend it to anyone. Limbert was a very knowledgeable guide and told us a lot about the history of Mexico on the drive down. Both were quite close to Playa Del Carmen/ Playacar so the longest drive was around thirty minutes. I got some great photos and at the end of the trip we were sent a Google Drive of the photos that Limbert had taken.

Photos
The Custom Tour by Rod Ratner - Tulum Ruins

Tulum Ruins

The Custom Tour by Rod Ratner - Valladolid

Valladolid

The Custom Tour by Rod Ratner

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Aventuras Mayas

Aventuras Mayas

4.3(49 reviews)
0.6 km•Campestre

One of my GFs and I did the cenote and zip lining tour - our guide was great and we had a great…read moretime. The lunch that was provide was mediocre but can't really expect nothing more coming from a tour. The shuttle was on time to pick up and drop off. Definitely recommend.

We went on an Xtreme ATV & Snorkel on Sep 30th. After having paid $250 USD for the excursion…read morepackage and another $30 USD for the ATV damage insurance they say is not mandatory but fear monger you into definitely buying to avoid thousands of dollars in damages, they demand another $77 USD to access your own photos to keep as memories. The guide is not allowed nor interested to offer to take photos of you on your own phone, so the company can sell you their own photos of you. The entire thing is a money grab and sub par quality as best. staff are unfriendly and the guide was rude and dismissive. He singled me out by asking if I was an expert swimmer and proceeded to draw the cross and say he is going to sacrifice me when I said my swimming was so so. The ATV guide mislead us into believing we are going to be on our own and very likely to damage the ATV or collide into something and be on the hook for thousands of dollars in damages. Instead the ATV tour involved everyone driving in a singular line behind the guide at a medium speed where it would be impossible to crash or damage the car. I do not recommend this company and their packages; there are many others I have tried in the past with friendly guides who are polite and caring who offered to take photos to help us take nice photos away as memories.

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Aventuras Mayas
Aventuras Mayas - Cenote

Cenote

Aventuras Mayas

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Rio Secreto - Amazing cave site

Rio Secreto

4.6(158 reviews)
4.8 km

This is the coolest thing we've ever done. We spent the afternoon walking, wading and swimming…read morethrough massive cenote water caves deep undeground. The exquisite formations are 1.5 million years old. There is art on the walls that's 4,000 years old and predates the Mayans. All of the animal life here - arachnids, catfish, shrimp and others subsist solely on bat guano. This was a magical experience.

Rio Secreto was an amazing experience!…read more I went to Cancun for a girls' trip, and honestly, I was very nervous because I didn't know what to expect. I tend to get anxious about new experiences, but I always try to push myself--knowing I'll be happy I did afterward. When you arrive, check-in takes place in a hidden, lush area with benches. A short video plays so you can get an idea of what Rio Secreto is all about. After that, you check in, sign your waivers, and meet your guide for the day. We totally lucked out--our guide, George, was incredible! The guide makes all the difference. George was full of life, personality, and knowledge. He truly immersed us in the caves and shared so much about Mayan culture. I can't say enough nice things about him! Your guide then takes you by van to the Rio Secreto caves, about a 15-minute drive on an unpaved, natural, and bumpy road. I don't get carsick, but if you're prone to it, you may want to take something beforehand. The ride itself is scenic and surrounded by lush greenery. Once you arrive, you'll find lockers, showers, bathrooms, and seating areas. Be prepared to remove all jewelry, as it's not allowed in the caves--the water must remain pure. You'll take a quick shower before putting on your wetsuit and water shoes (they provide them, or you can bring your own). You'll also wear a helmet with a light. The facility is extremely clean and well-maintained. I was genuinely impressed by how often they sanitized the equipment, floors, and bathrooms. Once you're geared up, you take about a 10-minute walk to the caves. Before entering, you'll participate in a beautiful Mayan ceremony meant to cleanse your spirit--and take a quick group photo. Important tip: You cannot bring your cell phone! Let it go and just enjoy the moment. A photographer will take pictures throughout the tour, and trust me, it's worth it. Walking and swimming through the caves while listening to George share stories about the Mayans, the legends, and the discovery of Rio Secreto was truly magical. The water is cool at first, but you get used to it quickly. Floating through the crystal-clear water surrounded by stunning cave formations took my breath away. After the tour, you're treated to a delicious meal--including handmade tortillas! An amazing day and an unforgettable experience. Highly recommend Rio Secreto!

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Rio Secreto - Tried a shot of liquor that they sell in the gift shop

Tried a shot of liquor that they sell in the gift shop

Rio Secreto
Rio Secreto

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Cancun Adventures - Isla Mujeres - most Eastern point of Mexico in the Caribbean Sea.

Cancun Adventures

4.1(112 reviews)
1.2 km•Playacar

We had such an amazing time on the Tulum and cenote and snorkeling tour! Tulum was beautiful, and…read moreswimming and snorkeling in the cenote was an unforgettable experience. Lalo and "Sexy Chava" made the entire day so much fun--they were friendly, funny, knowledgeable, and made sure everyone was comfortable and having a great time. They truly made the experience extra special. We highly recommend this tour, especially with Lalo and Sexy Chava!

Our group of 8 friends booked the excursion with the cenote and sea turtle snorkeling recently…read more Booking was easy through Viator, a bit pricey but worth the experience. We were picked up from our resort right at 7 am and then we made our way to the Cancun Adventures office to wait for two other couples from other resorts. This ended up taking quite a bit of time, but thankfully there is a coffee shop next door where we got some caffeine and a snack. They did offer us cold bottled water and bananas on the bus (I would bring extra snacks because by the time we finished at the cenote I was starving and had to pay $6 for a small bag of chips at the cenote). The bus was pretty crowded with 12 people, and driving back into the jungle to the cenote was VERY bumpy. Be sure to take some dramamine if you get car sick! Omar was our guide and he was amazing. He told us about the area of Mexico we were in, and talked about the cenotes and what we could expect at each stop. Once we got to the cenote, we were offered a Mayan blessing, showered off, and headed into the cenote. They do not allow any photos or devices in the cenote. (They provide a locker for your stuff.) Once you get into the cenote they take your photos, which was kitschy and VERY expensive ($50 for one photo), but I get it's part of the tour. I absolutely loved the cenote experience itself - it was so cool to learn about and Omar's background in biology made it very informative. This part was about an hour, then you could shop a bit (they are pretty pushy but you can politely decline). Then we headed on to the snorkeling portion. I personally don't really love snorkeling, but it was fun to see the turtles! We saw about 4 or 5, but it was a bit chaotic with other groups everywhere. Then we headed to the beach club for lunch. This private beach was peaceful and the food was delicious. I personally loved the beef burrito. Mix the hibiscus and lemonade half and half for a tasty beverage. There are some areas to relax and changing rooms, so bring dry clothes to change into if you want. Pack a towel! Overall the tour took much longer than I was expecting, so be sure to plan for that if you have a dinner reservation or other evening plans. But I loved the experience and Omar was awesome.

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Cancun Adventures - Pachamama

Pachamama

Cancun Adventures
Cancun Adventures

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Absolute Adventure Mexico - Mayan Ruins

Absolute Adventure Mexico

5.0(131 reviews)
2.4 km•Centro

No words to describe the beauty of the cenotes. We were really happy with the day and our guide…read moreLuis. He was informative and was able to make our drive interesting with the history of the area, while we made our way to the cenotes. Enrique, our driver, was with the van while we had our adventures. It was great to be able to put our things in the van, instead of getting locker. We felt very well taken care of. We were provided with everything we needed, except for the towels, and they have some fun wicking towels for sale if you need them or want a cool souvenir. This is the best way to experience the area, hands down.

Arturo and Cristina were great tour guides! They tailored our cenote experience based on the fact…read morethat we had a group with mixed swimming abilities so we visited cenotes that had no moving currents. As one of our group who can't swim, I was very grateful for that! I was able to participate to my comfort level. Water was provided in the van and the lunch at Juanita restaurant was light, but satisfying and delicious after all the activity. Extra info: Life jackets are required and provided, but if you don't fit a standard size XL life jacket you may want to bring your own. There's not a ton of walking but you will be on a lot of uneven natural surfaces. I recommend swim shoes with grip as the bottom of the cenotes is very rocky, and flip flops are easy to lose balance on on the stairs.

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Absolute Adventure Mexico - Lunch

Lunch

Absolute Adventure Mexico - Valladolid

Valladolid

Absolute Adventure Mexico - Swimming in the Cenotes

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Swimming in the Cenotes

Alltournative - tours - Updated October 2026

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