** Unforgettable Private Tour - Adrian Is the Best!**…read more My wife and I booked the private tour to Chichen Itza and Ek Balam, and it was the highlight of our trip. Our guide, Adrian, was outstanding: knowledgeable, passionate, and clearly proud to share the real history and culture of the Maya people. He brought both sites to life in a way no guidebook could, and we never felt rushed. Climbing Ek Balam and standing in front of El Castillo with someone who truly knows the story behind every stone was incredible. We were so impressed that we booked a second tour with him the very next day to see the Tulum ruins before our afternoon flight. He planned it perfectly, so we got a full experience and still made it to the airport with no stress. Professional, personable, flexible, and genuinely kind. It was worth every penny. Whenever we're back in Mexico, we'll book with Adrian and Living Dreams Mexico again and again. Highly recommend! -- Kevin & Sureni

We booked LeZebra hotel. We got Alondra and a driver the first day trip. The second day trip was…read morejust Alondra. She is an Ahh-mazing tour guide and person. She took photos for us and send a link so we didn't have to worry about getting our phones wet. She took us to local food and private cenote places that were incredible and we never would have found on our own. She is incredibly kind. Speaks fluent English and Spanish. She assisted with us shopping and other things we needed besides the tour. I would love to use her the next time we come back again.

No words to describe the beauty of the cenotes. We were really happy with the day and our guide…read moreLuis. He was informative and was able to make our drive interesting with the history of the area, while we made our way to the cenotes. Enrique, our driver, was with the van while we had our adventures. It was great to be able to put our things in the van, instead of getting locker. We felt very well taken care of. We were provided with everything we needed, except for the towels, and they have some fun wicking towels for sale if you need them or want a cool souvenir. This is the best way to experience the area, hands down.

Arturo and Cristina were great tour guides! They tailored our cenote experience based on the fact…read morethat we had a group with mixed swimming abilities so we visited cenotes that had no moving currents. As one of our group who can't swim, I was very grateful for that! I was able to participate to my comfort level. Water was provided in the van and the lunch at Juanita restaurant was light, but satisfying and delicious after all the activity. Extra info: Life jackets are required and provided, but if you don't fit a standard size XL life jacket you may want to bring your own. There's not a ton of walking but you will be on a lot of uneven natural surfaces. I recommend swim shoes with grip as the bottom of the cenotes is very rocky, and flip flops are easy to lose balance on on the stairs.

My wife and I can't recommend My Quest Concierge Private Tours enough. Shout-out to our amazing…read moreguide, Heriberto Lopez. He took excellent care of us for the day. It was just us three. We loved having a guide all to ourselves. We stayed at Grand Velas Riviera Maya in Playa del Carmen. My wife found out about My Quest from Tripadvisor. We booked a "VIP Tulum Private Tour" over two months in advance through Viator. It cost $340, prepaid online, and we tipped Heriberto $75 in cash after the tour ($415 total in US dollars). We thought it was worth it. The preferred method of communication for My Quest, like most of Mexico, is WhatsApp. Two days before our tour, we got a WhatsApp text message from Carolina to confirm details. Our only gripe with My Quest came in this message. The company wanted to change our pickup time from 7:30am "to 6:45am since we have found more people due to the season." We were a bit annoyed with that because we booked and prepaid with My Quest in order to get a private tour at the time we specified months ago. I politely replied and asked if we could keep the original reservation time. I received a prompt response, yes. Around 8:30pm the night before our tour, we got a message from Fernanda. She confirmed our pickup time, told us that Heriberto would be our guide, and gave us his phone number so that we could message him via WhatsApp. Once again, I had to correct the pickup time from 6:45am to 7:30am. I messaged Heriberto to make extra sure. Heriberto showed up on time at 7:30am. He picked us up in a company car, a GMC Acadia, I believe. It could've been a GMC Terrain. I don't remember exactly. The SUV had a transmission issue where it would downshift unexpectedly, usually after we got going on the highway. This mildly concerned both us and Heriberto. He reported the issue to My Quest. Heriberto is local to Playa del Carmen, where My Quest is based. He's friendly and intelligent. We could tell he is passionate about his job. He loves his family, Mexico, and the environment. We felt safe when we were with him. Our tour consisted of three stops, each of which I reviewed on Yelp. In order, they were: 1. Zona Arqueologica de Tulum 8:45am to 10:00am (times approximate) https://www.yelp.com/biz/zona-arqueol%C3%B3gica-de-tulum-tulum-2 Zona Arqueologica de Tulum is the famous ruins of Tulum. This is a popular tourist attraction. Heriberto and My Quest proved to be very valuable here for two main reasons: First, Heriberto knew the most efficient route through the ruins and he was terrific at timing our stops so we were rarely around other people. He made our tour of Tulum feel special and intimate. Second, Heriberto was extremely knowledgeable about the history of Tulum and the Maya people. He brought an iPad to show us pictures and diagrams, which added another layer to his history lessons. 2. Cenote Xunaan Ha 10:30am to 11:45am (times approximate) https://www.yelp.com/biz/cenote-xunaan-ha-ciudad-chemuyil 3. Cenote Taak Bi Ha 12:15pm to 1:45pm (times approximate) https://www.yelp.com/biz/taak-bi-ha-zona-hotelera-tulum Cenote Xunaan Ha is an open, above-ground cenote. Cenote Taak Bi Ha is a closed, underground cenote. At both cenotes, Heriberto provided us with life jackets and snorkeling gear. Life jackets came from the cenotes and snorkeling gear came from My Quest. Xunaan Ha was a leisurely swim and snorkel. Taak Bi Ha was a guided tour. We absolutely loved both. Cenotes are some of the most beautiful natural occurrences on earth and they must be experienced in person. No hiking was involved, but the swimming, especially in the cold water of Taak Bi Ha, did take some energy. Eat a good breakfast and bring snacks for the car. Heriberto had bottled water for us. We arrived back at the resort around 3:45pm. We were gone for over eight hours. Due to highway traffic, it took over one hour to get from our resort in Playa del Carmen to Tulum and it took over one hour to get from Taak Bi Ha back to our resort. Therefore, there was a lot of drive time. We also made a pit stop at a Pemex gas station on the way back. At all three stops, Heriberto took care of everything: translation, parking, restrooms, escorting, tickets, access, etc. He was also great at taking pictures and videos of us, and knew all the best spots and angles. He knew how to make the pictures look as if there weren't other people there, especially at Tulum, which had large groups of tourists. We appreciated that even though we didn't ask for it. He just made it happen. Heriberto was fantastic. Tips: - Both Viator (via an emailed link to a web page) and My Quest (via WhatsApp messages) will tell you what to expect, what you can and cannot bring, and what's included and not included (e.g., lunch was not included on the tour we booked). - Don't wear sunscreen to the cenotes. It's generally not allowed because it harms the cenote ecosystems. - Strongly consider bringing water shoes. Ours came in handy at Taak Bi Ha.

This tour was the highlight of our trip to the Yucatan Peninsula and will forever be one of my…read morefavorite travel memories. Our guide, Manuel, was not only communicative and informative but went above and beyond to ensure we were comfortable and relaxed the entire day. He even stopped at a pharmacy on the way out to find a good medicine for my mom's back, which she hurt a few days before our trip. Without that she would have been miserable and unable to enjoy any of the activities at our stops. The pyramid at Chichén Itzá was breathtaking and Manuel took amazing pictures of us from the perfect vantage point. I have been interested in and studied Latin American history for several years so I found his knowledge about new and relevant information only just being released in academic circles incredibly fascinating. Our lunch at Paladar De Cura in Valladolid was the best meal I had our entire stay, and we also did a tequila tasting and some souvenir shopping in town. After lunch we headed to Cenote Chukum where we swam in the cool waters of a cavernous sinkhole with small catfish flitting beneath our feet. It's no mystery why this tour is rated the #1 activity on Tripadvisor out of 700 others. You will not regret booking it.

Up early again for our 2nd excursion organised by Kay Tours Mexico, this time was to Isla Mujeres,…read morevia a luxurious catamaran with a snorkelling tour in the world's 2nd largest reef, beaten only by the great barrier reef. Never seen so much colour under the sea before, felt so privileged especially when an inquisitive turtle swam up to have a nosy at us. On Isla Mujeres, instead of staying in the north of the island (where we docked), John was excited to rent a golf cart and so we toured the less touristic, south part the island. The north also had it's own charm, street vendors, Playa Norte (rated in the top 10 of the world's best beaches) plus it was also home to a phenomenal dulce de leche icecream, so much so I had 2 of them in about half hour

I would highly recommend Kay tours. It was easy to book, and change the booking when more of our…read morefamily decided they wanted to come. We took the tulum/cenote tour and it was great! David was our tour guide, and on the ride to tulum gave us a lot of history about the mayas. At tulum, he took us around and told us about each site. The cenote was awesome. Again, David had tons of information about the ecobiology of cenotes, led us around, helped my son when he got scared, etc. highly recommend! Great tour and easy company to work with.

My husband booked Carey tours for swimming with the whale sharks before our vacation in Riviera…read moreMaya. We got picked up on time from our resort, got to the boat and was served a little breakfast before we headed out. It was a rough day on the ocean (choppy), but an amazing day. We were supposed get two jumps in with the whale sharks. It was our lucky day! First we swam with a whale shark, then we got to swim with a Manta Ray! So great! Then they let us do another whale shark jump. In our group, my husband and I were the only ones who got to swim with the Manta Ray. They don't see them that often. After our jumps, they took us to isla mujeras for fresh ceviche prepared by the captain. We got to hang out in the Caribbean blue water. This was such a great experience!

We booked a Cenote tour with this company as an activity for a bachelorette party. The prices vary…read morebased on the group size. We ended up paying $125/person before tip. Our tour guide picked us up from our place of residence and we visited 3 different cenotes. The first one was a popular one called Gran Cenote which was beautiful! Our tour guide (I wish I remembered her name!!) was very nice and so much fun! She was engaging, knowledgeable, patient, and very accommodating. The second Cenote was tak-bi-ha. This was a cave with bats in it! The third cenote was a completely open one called Xunan ha. It was really fun to explore these different cenotes. They also provided snorkeling gear and we were able to snorkel in each of the cenotes. It was nice to have our guide guide us through the closed/dark areas of the cenotes with lighting. In the middle of the day we also had lunch at a local place. The food here was just ok and very greasy. Also several people in our group got sick later that day so not sure if there was an issue with the food or how clean the water was at the lunch spot...would be careful especially with drinking water here. Other than that we had an amazing time. I'm sure it would've been cheaper to go to these cenotes on our own but it was worth it to have this tour group organize everything for us, provide transportation, etc. Plus both our driver and your guide were amazing and made the day even more fun!

We did the half day private tour to see monkeys near Tulum with Eli, and it was perfection! He's a…read moredelightful and fascinating person and made every minute enjoyable. We saw Mexican spider monkeys and black howlers, which was incredible, and also gorgeous butterflies and leaf cutter ants, and the forest walk was easy (even with terrible knees!). If you love nature and want to spend a delightful afternoon with an excellent guide, you will not be disappointed! Thank you, Eli!

My wife and I had a great time with Eli. He brought us to Punta Laguna Nature Reserve where we were…read moreable to observe spider and howler monkeys. Eli is knowledgeable, efficient, and fun! Recommended.

We are in Playa area once or twice a year and always use Local Tours for our airport transportation…read moreand tours. Santiago is a great guy and I would much rather support a small business owner over the big tour companies. They always deliver great service to and from the airport and his tours are top notch. Best part is they have the best prices around.

From the owner: Best private tours for ruins and snorkeling , transportation services any place in Cancun or…read moreRiviera Maya resorts . Always guarantee the best price and services .

Awesome small group tours. We saw so much and learned so much. Great driver and guide, both awesome…read morepeople. Very polite and courteous.

From the owner: Private Tours and Excursionsread more

Tony and Laura were excellent hosts. They gave us multiple rides (once to Rio Secreto) and were…read morealways kind and helpful. I would highly recommend this place to anyone.

From the owner: We aim to be your best home away from home.read more

This excursion was the highlight of the trip for myself and my 3 girlfriends. We were staying in…read moreCancun and it took us about an hour and half to get to Alltournative but it was so worth it! Our guide, Erik, could not have been more of a delight. He was so friendly and made the whole experience that much more incredible. His knowledge of the site and his safety tips helped us at each event. While we were there we went through several ziplines, snorkeled through ancient cenotes, rappelled, and got to eat some delicious and authentic Mexican food. I absolutely recommend this excursion for anyone looking for something exciting on their trip.

During our time in Rivera Maya, we booked an excursion with Alltournative to check out Coba ruins…read moreand the Mayan area. First, we started off in a Mayan town where we began our adventure. We did 2 ziplines, canoed, swam in the Cenote, and ate a delicious meal. Our tour guide Tonica was outstanding, explaining to us the culture of the Mayans and the history of the area. No phone are allowed during this portion, but there are lockers available to store your things. Our 2nd stop was at the Coba ruins, where we saw the Mayan temples in the town of Coba. It was a long walk to the main temple, but it was a cool experience and beautiful architecture to see. The whole trip was an all day adventure, but well worth it! Definitely recommend if your looking to learn about the culture of the area and the people who live here! :-)