Julia waxed my wife's eyebrows this morning and it was a nice experience. She was very friendly and…read moreprofessional. My wife's eyebrows came out great and now I want to get my legs waxed! Will return! Thanks Julia! Ps. Great location with lots of parking and the inside was super clean and cute!

My favorite wax spot to go to when I'm in the area! Ari &…read moreJulia always does an amazing job and quick Brazilian too which is an absolute plus for me :)

I had such a great experience here and honestly wish I had found this place sooner. From the moment…read moreI walked in, everything felt clean, calm, and really welcoming. The staff was super friendly and made me feel comfortable right away. My esthetician Genesis was amazing--professional, quick, and really attentive. She talked me through the process, checked in to make sure I was okay, and gave helpful tips for aftercare. She was so sweet and funny and made the time go by super fast!

I am beyond devastated. Worst experience ever. From start to finish. I don't know where to begin…read more This was my second time back at Sugar and Glow in Downey after many years of having a bad first experience. The few times I've been sugared here have been the most painful experiences. I've been getting sugared ( Brazilians) to be specific FOR YEARS so im no newby to the pain. I didn't decide to leave a review of my experience up until now because at the least, on my first experience I received exceptional customer service. Today just left me feeling really devastated. The customer service with Sugarist Kathy was shocking. I don't understand how someone in this type of field could be so unwelcoming and careless. It felt like she did not want to be there. She did not bother to introduce herself kindly or interact with me in any kind of way. She seemed very annoyed. She didn't care to make me feel welcomed or comfortable in such an intimate service. During the service I expressed to her that she was going too fast for me as I was in extreme pain from the way she was applying the sugar on my skin to the yanking of the hair. She stated that it was because I was on my cycle and because my hair was extremely long, now I understand it was long but like I said im not a newby to the pain of a Brazilian. She could've responded in a more understanding way. It just was not a pleasant experience for me from the moment she came out to get me from the lobby because of the customer service. I don't know if I got her on a bad day, but I wouldn't want any girl to experience the treatment that I did today. Sugar and Glow I hope you reiterate to your staff how important it is to make clients feel welcomed and comfortable, and to simply be kind and friendly, basic human decency. Specially for the price we are paying for these services. I left devastated..

This review is long overdue. I've been going to Alicia since she had her own room in the little…read moreshop in Downey by 2nd St. (since 2016) For all of you who've never been waxed, let me tell you, Alicia is wonderful. She's the first person I went to and she does a wonderful job at making the entire process as painless as it can be. She also talks to you which is a lovely distraction! Lol ( I always take a couple Tylenol before I go) I've also been going to Gisselle for her facials and she also does a great job. She is very good at getting you in and my skin looks great when I leave. :)

Amazing service, the vibe is always right, I try to come once a month to get my waxing done by…read moreGiselle. I've been coming here for over 6 years now. Come and see for yourself, you won't regret it. Pricing is actually very affordable too. Thanks for always keeping me smooth and silky Giselle

Found this gem randomly when I was looking for a new location since my old spot closed down…read moreunfortunately. But Sida is an artist when it comes to the work she does. So thankful I found this little spot in Norwalk. The parking isn't the best but you will not be disappointed with the work done here. Customer for life & will reference friends and family.

The first time was 5/5. Cita did great on my brows and I had no issues with it…read more A year later, I went back and it was genuine 2/5. First, there was a commotion about how I wanted to wait for Cita to do my brows despite already choosing her on the ipad upon signing in. I asked for a brow cleanup just on the top, but she convinced me to let her clean the bottom of my brows for better shape. Needless to say, the cleanup performed on my right lower brow was so bad. I had a perfect clean arch before Cita had touched it, but I left the salon with a jagged arch and the hairs refuse to grow back now. She was adamantly suggesting me to use caster oil to regrow hair (which is untrue btw - it's an old wives' tale) and was not listening to what I was saying. I was beyond speechless after that. Of course I left a tip but I will not be going back because that was the treatment I was given as a returning customer. Very disappointed. Was hoping for consistency in good work due to the 5-star review streak. Maybe other customers were purposefully being treated better than me. ‍

5 stars!! I love my tan!! Crystal is the best! The vibe was definitely there good playlist super…read moreclean she explained everything and mixes the color to match your skin I am in love I will be back frequently!! Recommended 10 out of 10!!!!!

I was looking for a spray tan for Halloween. I spoke to Crystal on the phone and she gave me the…read moredetails of how the spray tan works and very patient with me. I went in and got the spray tan and I have to say it looked very natural with no streaks! The vibe in there was awesome because it was peaceful and I felt very comfortable. I recommend Crystal for a spray tan!

She's really nice and quick! I did a Brazilian, underarms, and express vajacial. I did find a few…read morelong hairs left over after my Brazilian though and I did not have a lot of growth. Only downside since it was not a quick or short drive. Other than that, she's very friendly and happy to suggest after care.

i highly recommend anyone who are looking for Quality and very professional services. Very hygienic…read morenice and cozy place.

Kristie is amazing! She is a home-based service so you will be arriving to her house with lots of…read moreparking. This was my first time doing a brazilian wax and she made everything quick and comfortable. Not to mention she is insanely nice and knowledgeable with her service. I plan to come back again for any waxing services.

I cannot recommend Kristie enough! She was the first person I ever went to for a Brazilian wax, and…read moreI was definitely nervous at first, but she made me feel so safe, comfortable, and taken care of the entire time. You can tell she really knows what she's doing and has such a calming, professional vibe that instantly puts you at ease. I actually found out about her through a friend who also swears by her, which just goes to show how great she is and how many people trust her. Even though I've only gotten Brazilians with her so far, I've noticed she offers a whole range of other services that I'm definitely planning to try out soon! I've gone to Kristie three times now, and every single time has been the best experience. Consistent, smooth, and always super comfortable. If you're looking for someone who's both skilled and genuinely kind, Kristie is the one to go to. I'm so glad I was referred to her!

Bree made me feel comfortable and she's very nice and accommodating. She did my waxing in a very…read moretimely manner. Would come back and choose her again!

More often than not I come to this location because the prices are good compared to other…read morelocations.. today's experience wasn't great! The front desk lady with long hair, still wearing Halloween nails doesn't seem like she wants to be working, very monotone when greeting... it doesn't feel welcoming when you enter the establishment should check her attitude, but maybe she had a long day-- waiting longer than your appointment time and seeing other people that just walked In go ahead of you can make the day longer. You make an appointment and you still wait over 15 minutes for your wax service even if you check in early or on time isn't great. European Wax Center has a Late Policy Form Stating if you're 9 minutes late you will be marked as a no show, what happens when they don't respect your appointment time ? So if you have time to waste or if you want to sit around smelling wax then book here.

She's the best! I've been going to her for over maybe 2 and a half years and she honestly does a…read moregreat job! I recently also got my brows done by her and I never let anyone touch my brows. She shaped and tinted them and they look amazing.

Ariceli is the best! She's so easy to talk to and makes me feel so at ease. I always look forward…read moreto my appointments to both catch up and get myself feeling sexy again.

Robin, is the best. Her technique has my looking nice and smooth and best of all painless.read more

I got a Brazilian wax a couple months ago. I made the appointment last minute because I was in the…read morecity and it was a great experience. She made me feel very comfortable and she talked me through it and she was very thorough with her work. She tweezes and I love that. I was bald.