I had such a great experience here and honestly wish I had found this place sooner. From the moment…read moreI walked in, everything felt clean, calm, and really welcoming. The staff was super friendly and made me feel comfortable right away. My esthetician Genesis was amazing--professional, quick, and really attentive. She talked me through the process, checked in to make sure I was okay, and gave helpful tips for aftercare. She was so sweet and funny and made the time go by super fast!

I am disappointed with my experience, as this is now the second time my reservation has been…read morecanceled just 30 minutes before the scheduled appointment. While I understand that unforeseen circumstances can happen, last minute cancellations like this are highly inconvenient and disruptive. What makes this situation frustrating is the strict enforcement of the company's cancellation policy, which charges customers a 50% fee when canceling less than 24hrs in advance. It is only fair that the same level of accountability be upheld on both sides. Customers are expected to respect the policy, and in return, the business should demonstrate the same consideration and reliability. Not be compensated with a $5 discount. When if I had canceled the appointment would have been charged $30. Experiencing this issue more than once concerns me about their consistency and professionalism. I hope improvements are made to better manage scheduling or compensation.

This review is long overdue. I've been going to Alicia since she had her own room in the little…read moreshop in Downey by 2nd St. (since 2016) For all of you who've never been waxed, let me tell you, Alicia is wonderful. She's the first person I went to and she does a wonderful job at making the entire process as painless as it can be. She also talks to you which is a lovely distraction! Lol ( I always take a couple Tylenol before I go) I've also been going to Gisselle for her facials and she also does a great job. She is very good at getting you in and my skin looks great when I leave. :)

Amazing service, the vibe is always right, I try to come once a month to get my waxing done by…read moreGiselle. I've been coming here for over 6 years now. Come and see for yourself, you won't regret it. Pricing is actually very affordable too. Thanks for always keeping me smooth and silky Giselle

Found this gem randomly when I was looking for a new location since my old spot closed down…read moreunfortunately. But Sida is an artist when it comes to the work she does. So thankful I found this little spot in Norwalk. The parking isn't the best but you will not be disappointed with the work done here. Customer for life & will reference friends and family.

The first time was 5/5. Cita did great on my brows and I had no issues with it…read more A year later, I went back and it was genuine 2/5. First, there was a commotion about how I wanted to wait for Cita to do my brows despite already choosing her on the ipad upon signing in. I asked for a brow cleanup just on the top, but she convinced me to let her clean the bottom of my brows for better shape. Needless to say, the cleanup performed on my right lower brow was so bad. I had a perfect clean arch before Cita had touched it, but I left the salon with a jagged arch and the hairs refuse to grow back now. She was adamantly suggesting me to use caster oil to regrow hair (which is untrue btw - it's an old wives' tale) and was not listening to what I was saying. I was beyond speechless after that. Of course I left a tip but I will not be going back because that was the treatment I was given as a returning customer. Very disappointed. Was hoping for consistency in good work due to the 5-star review streak. Maybe other customers were purposefully being treated better than me. ‍

I was looking for a spray tan for Halloween. I spoke to Crystal on the phone and she gave me the…read moredetails of how the spray tan works and very patient with me. I went in and got the spray tan and I have to say it looked very natural with no streaks! The vibe in there was awesome because it was peaceful and I felt very comfortable. I recommend Crystal for a spray tan!

5 stars!! I love my tan!! Crystal is the best! The vibe was definitely there good playlist super…read moreclean she explained everything and mixes the color to match your skin I am in love I will be back frequently!! Recommended 10 out of 10!!!!!

She's really nice and quick! I did a Brazilian, underarms, and express vajacial. I did find a few…read morelong hairs left over after my Brazilian though and I did not have a lot of growth. Only downside since it was not a quick or short drive. Other than that, she's very friendly and happy to suggest after care.

i highly recommend anyone who are looking for Quality and very professional services. Very hygienic…read morenice and cozy place.

Such a wonderful and comfortable experience! Kristie is a doll. Absolutely love her. Immediately…read morefelt comfortable. I was looking for a place locally for sugaring and stumbled upon the Skin Studio on yelp. Booking an appointment, confirming the appt, and all that jazz was so smooth and easy! Really cute studio and super sweet owner. I did a Brazilian sugar. She was so gentle, like I didn't even flinch once. I'm a big fan and will be back 10/10 recommend!

Kristie is amazing! She is a home-based service so you will be arriving to her house with lots of…read moreparking. This was my first time doing a brazilian wax and she made everything quick and comfortable. Not to mention she is insanely nice and knowledgeable with her service. I plan to come back again for any waxing services.

Bree made me feel comfortable and she's very nice and accommodating. She did my waxing in a very…read moretimely manner. Would come back and choose her again!

I had an amazing experience at my appointment thanks to BREE! 10/10 recommend BREE! She made me…read morefeel so comfortable and relaxed! I appreciate it so much!

She's the best! I've been going to her for over maybe 2 and a half years and she honestly does a…read moregreat job! I recently also got my brows done by her and I never let anyone touch my brows. She shaped and tinted them and they look amazing.

Ariceli is the best! She's so easy to talk to and makes me feel so at ease. I always look forward…read moreto my appointments to both catch up and get myself feeling sexy again.