After shopping at Giant Tiger tonight, I looked across the plaza and saw this Dollarama store. It occupies the old Dollar Express store and is next to Jug City.
I decided to check it out. I drove over to the store and found a parking spot fairly close to the entrance. I then walked in.
As soon as I walked into the store, I got a security guard. He was standing by the checkout area, but was pacing around the doors. I already didn't like the atmosphere.
A male customer behind me shuffled into the store. He raised a bit of concern for the security guard. Moments later, I saw two security guards on duty, talking to this customer.
I'm not a fan of security guards making folks feel uneasy. I did feel this way less than a minute browsing in this store.
As far as merchandise goes, I did like the pasta-ramen-pho section. The canned foods section is great, both with its variety and price.
The Valentine's Day merchandise was cool. I liked the heart plushie and candy.
I ended up getting a couple of bottles of Diet Pepsi. I went to the checkout area, walking past two security guards.
There were three self-checkout kiosks. I used the middle one. A human cashier was standing behind me as I scanned my items. I paid with a debit card. The transaction was smooth.
I stared at the human female cashier. She didn't say a word until I wished her a good night.
I didn't care for the stares from this woman and security. I will say that they were consistent and treated everyone the same with their cold stares. It's not how to attract customers into your store to shop.
I will say that if the environment instilled some warmth, this store would do well. Get your meat and fresh product from Giant Tiger, and then get your shelf-stable and canned goods from this store while you're in this plaza. You'll save a ton and get what you need quickly.
Maybe I need to visit this store more to see whether my shopping experience is less icy over time. The merchandise is great. Staff need to chill more.
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