I just went to this store for the first time and I LOVED it!!! Isaac greeted me with a smile when I walked in the door and was SO friendly and courteous when he rang up my order. He should be training the Dollar Tree employees where I live! A young woman stocking the shelves helped me find something. I'm sorry I didn't get her name. She wasn't fluent in English but it didn't matter. She went out of her way to help me find what I needed. I'm in the area every week since I have family here. I will definitely be coming back to this store. Thank you! read more

What a unique looking dollar tree from the outside! It was my first time at this location. This store had a great selection and the workers were so sweet. I'll definitely be going out of my way to go to this location! read more

Dollar Tree - Outside - Discount Store Near Me - San Jose, California

I came in and Devin immediately greeted me as soon as I walked in which was absolutely amazing because his uplifting voice and energy made the experience throughout the store much better!! I had some interactions after in the store and they did not compare to the amazing customer service that Devin gave me! At check out I even talked for a few extra minutes since there weren't any customers around and appreciated the conversation I had with him! I would definitely recommend coming here to due to his amazing service! He definitely deserves a raise and praise for his outstanding customer service! read more

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Came by the other day and it was a decent experience. Parking was plentiful in the strip mall. There seem to be plans to redevelop the plot of land into housing...we'll see if and when that happens... Inside the store is spacious and stocked. Some staff wore a name tag. Parts of the store were messy and chaotic. Items that were $1.25 are now $1.5 or more, due to "shipping costs." The clientele is rather unique. The shopper in front of me curtly requested the cashier to insert her items that wouldn't fit into the plastic bag ...all while leaving her cart in the middle of the line...interesting. Dollar Tree features helium balloons which could be helpful for birthday parties! read more

This is a good size dollar tree with a huge parking lot. Unfortunately it's always messy inside and things are not organized too well. The selection of items isn't as good here as other locations. They are always out of the face wash that I like. I will have to try another location. The staff at the registers are very nice and we didn't have to wait in line for long. read more

Dollar tree or Mac n cheese. Service for the cheese was alright. Selection. Dollar tree or Mac n cheese? read more

Dollar Tree - Dollar tree or Mac n cheese - Discount Store Near Me - San Jose, California

Decent inventory but if you need help with anything, forget it. No one answers the phone and when asked a question, staff has literally respond with a shrug and "I don't know." Update- went in the evening and the manager there was very helpful in assisting me with an online order read more

We were having a big birthday party for my daughter turning 10 years old & we needed some items for a goodies bag . Ryan the store manager was amazing and wonderful He was able to help us get everything we needed and went well & beyond to make sure we were happy . His staff was very friendly and helpful as well I will 100% recommend this dollar tree location. Thank you Ryan for all your help and great customer service A+++++ read more

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I shop dollar tree primarily for greeting cards that I send to members of my church group. Yesterday I was surprised to see the horrible green carpeting has been removed and replaced with tile floor. Gives the store a much cleaner appearance. The condition of the store varies greatly. Sometimes it is neat, clean and well stocked. At other times it's a mess with packages opened, and merchandise scattered in the aisles. Dollar store is no different than any other retail establishment in trying to keep employees. Except for the store in Campbell, which is always clean and organized with at least three checkers, most stores only have one cashier and very long lines. On one occasion, the line at the Meridian store was all the way back to the end of the aisle. I do not envy the task of the employees having to clean up after shoppers who make a mess. read more

I try and avoid your employee Bob every time I come into the store! He is always rude, disrespectful and patronizing. Today I unfortunately could not avoid him. Started with him criticizing the persons purchase in-front of me inline to her face. Then I asked if I could also get a balloon that wasn't already inflated to which I received a tirade and lecture about how he knows the inventory and I should pay attention as he is there at 7:30 every morning blowing up balloons. A simple that is all we have would suffice completely rude and judgmental. He is awful! read more

We were in there yesterday October 16th and each and every time we come in which is often there always is the nicest people working there at the checkout and throughout the store. Two employees went out of their way to find me a jar of coffee a few weeks ago it was greatly appreciated and everyone we have come across has been so nice and helpful. Pleasant shopping and checkout too. The store was well stocked with so many fun pretty things .Thank you everyone. read more

I want to make a specific review for my favorite worker at this Dollar Tree located in the Camden Plaza. John C. is by far one of the best employees I've met at any dollar tree. He's always so nice and friendly! I get the warmest welcoming and always leave with a smile on my face. He never fails to make my girlfriend and I laugh. There should be more recognition towards this employee he goes above and beyond always providing great customer service!! Couldn't help but to share our holiday cheer with some warm homemade cookies for John our favorite worker! :) read more

Dollar Tree - John C. - "TIGGER"! - Discount Store Near Me - San Jose, California

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This store is very uncomfortable to shop because there is no AC working since I've been here a long time. The store has to have working AC as I can only stand to buy an item because it's so uncomfortable to stand inside the store. read more

Bill was a weird one. I wouldn't usually post a negative review about an elder, but this man completely berated and embarrassed me in front of multiple customers for trying to be nice....the person before me set the divider on the line for me to place my products. I grabbed the only other divider I saw available to allow the person behind me to place their products on the belt only to be yelled at that it was NOT the correct "divider" to grab. Apparently I chose a solid gray stick over the green one available....and was scolded on how that was NEVER to be touched. I would've felt a little bad had he not continued to completely ignore me and brag to the women in line after me how as soon as he got the cash from his recent $2 million dollar home sale he would be good to go! Well good luck to you Bill...cause I've never met a bigger prick at the ripe age of 70+ who apparently had so much money available he needed to work at the local Dollar Tree!!! read more

This store is the filthiest I have ever been in! That includes the restrooms and storage areas. The potential for this store is enormous and its being thrown away. I tried to say something to 'Bill' when checking out, but he interrupted me immediately and said he doesn't care! There is no manager - they come and leave after 30 days. He only takes care of the register, the frozen food, and candy - nothing else matters to him. Avoid this store! read more

Definitely my favorite Dollar Tree in San Jose! Layout isn't as cramped as other locations and the aisles here are LONGER with way better selection of items. Don't mind the outdated and dim yellow ceiling lights. I love this location as it still has that old school Cambrian vibe. They have better selection compared to other locations and we often come here to get stuff for themed parties. I'll also admit that I enjoy Haribo gummy bears and their selection here never lets me down! No complaints about customer service, I usually see the same cashiers and they are friendly. Parking is always a breeze too even on Farmer's Market Weekends. Only con...not realizing how many random $1 items you grabbed and then seeing the final cost! Haha. read more

Manager Linda sucks at managing and Customer Service. Went in for an exchange this morning and made it known to her she just walked out without saying a word knowing I had to leave for an urgent matter! Also, you should smile from time to time and be more welcoming! Zero!!! read more

One cash register open during the holidays with 10+ waiting customers, despicable service!

I was in here about a week ago around 9:15. I went back up to the front for a cart and saw they had already closed the main set of doors and had all the outside flowers in front of the doors. I asked the cashier what time they closed, he said 10 like it says on the doors. I was still shopping at 9:30 when they announced for everyone to bring their purchases up to pay, they are closing. WTF happened to 10pm!? They kicked us all out and locked the doors. Lame. read more

I hate how unorganized and dirty this location is in comparison with others around. There is always a lack of walking space from products lining the floors and a pile up of unshelved products. Decent store for some quick last minute items, but I still think you are better off shopping elsewhere when possible. read more

I want to say thank you to Cesar Jimenez Store Manager from Bascom and San Carlos for staffing all the new employees at Union from cashiers to Managers. It sure made a difference I am able to shop there again thank you!! read more

This one of the cleanest stores. Ray has done a great job getting it organized. If they don't have it on the shelf ask them they are very helpful. I'm loving the lemon stalks, Paris perfume bottle picture frames, cocktail, gift and celebrate arrows. read more

Dollar Tree - Cocktail arrow - Discount Store Near Me - San Jose, California

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They OCCASIONALLY will actually have what I need. Store looks dirty and has a bad smell. It's 2 stars MAINLY because the customer service is ridiculous. I was standing in front of her saying excuse me in a clear voice for about a minute till she finally turned around and YELLED what do you want. That's no way to treat anyone! Let alone a customer! read more

Dollar Tree is okay, and this location was huge. I was surprised to see the freezers and as logical as it was, the plastic storage boxes across from them. I thought to myself "is frozen food all the food they have?" I went around to the next aisle and found a ragtag supply of various items but there didn't seem to be much of what I was expecting. Maybe, it's the metro area and the buyers do things a bit differently. There was nothing really wrong, but there was nothing really right. Over the years, I've found portable LED lighting kits that are battery operated that you can hang in your closet or pantry for some really bright light on the spot. They have good cleaning supplies, also. Some of their snacks and other food items are of good quality, even those made in China. Of course, you have to watch out for the sizes of name brand items, as they will offer you a different size to put it into a certain price but somehow it looks like the one you buy, but at a bargain price. Everyone knows to be aware and awake when they're shopping, correct? read more

Dollar Tree - Discount Store Near Me - San Jose, California

No zero star option. I placed an online order to pickup at this location. They don't answer the phone, even when their own customer service department tries to call. I am not able to confirm my order is there before I drive cross town. read more

I hope that Dollar Tree will survive the redevelopment of the Cambrian Park Plaza. Still amazing to provide a bunch of products at $1.25! Great for special occasions, parties, and seasonal items. And they have some "gems" items here and there. Staff is generally great, removing one star because inventory is hot or miss and the store could use a good cleaning, but still overall a great place to shop for specific items. read more

I have lived in the Cambrian area all my life 40+ yrs. Because the Dollar Tree store will be closing. Corporate has dropped the ball on their employees, cutting hours & expecting them to work like they are full time. Not good business. Corporate needs to fill in an see what it's like. Not just this store, other dollar tree also. Health hazard customers are tripping. Just cause your closing I'm sure you do not want a lawsuit. So sad especially for employees. Managers hide, not all but allot. If you print this I will be surprised. Once a nice clean store...No More... read more

Where to begin! My boyfriend and I are here from out of town and our Airbnb had no wine opener/ corkscrew ): we came to dollar store to buy a cheap one to leave at the bnb but searched high and low on every isle and couldn't find a single one! But in comes Ryan to save the day! After helping us look again for a few minutes he was able to find something comparable for us to use to open the bottle! Thank you Ryan for saving the night! Amazing customer service! read more

I picked up some greeting cards, flip flops and scored a Office Space blu ray! All for a buck each, beat that!

Huge improvement, very organized and clean. spoke with Mercedes night manager and thansk her for an amazing job. I had stopped visiting this location as it was going down hill. read more

the store on 14406 Union Ave in San Jose is closed until further notice (plumbing problems); customer service knows nothing about it and cannot help read more

Dollar Tree - Discount Store Near Me - San Jose, California

Shout out to one of the managers, who after I told him the older male employee named Tigger (yes) was repeatedly really sexually inappropriate with me, stared at me silently until I asked if he heard me, then said, "Yeah you're not the first person to say that about him," before doing nothing and not talking to him I also mentioned Tiger was telling all the customers how this site was condemned due to all the rat droppings and to follow him over to the other Dollar Tree- that at least earned me a frown from him, but he still was silent. We made uncomfortable eye contact for a while, while I waited for him to respond, then he said while looking away "I appreciate you," letting me know we were done read more

I was assisted by Mercedes who was exceptionally friendly and extremely knowledgeable. She helped me find the items that I was looking for and went way out of her way to help me, all with a smile and professionalism rarely seen. If only all Dollar Tree stores could have their own Mercedes. :) It was a wonderful experience shopping at her store. I am now a regular there and always enjoy her assistance. She always gets me checks me out quickly and is very efficient and conscientious. If only all workers were so helpful. Five stars for Mercedes. read more

John and Mercedes were the best and have set an example in customer service. Very high bar indeed. I had few helium balloons that flew away as soon as I stepped out of the store. Clumsy me. :( They helped with finding the right ones again filled it up and didnt charge me even though it was all my mistake and I offered to pay. They just did the whole thing with smile and said just ensure your daughter is happy (it was her birthday). Very helpful and amazing customer service with smile. Loved the whole experience. read more

I always go to this dollar tree but today I had the absolute worse experience every. I believe the worker's name was greg or gary or something like that. Two registers were open and no clear sign that only one line was to be made so naturally I moved to the shorter line. I was then yelled at by the cashier at the longer line to move back since I was last in line! I understand if they only want one line but theres a way to treat a customer and that was not one of them. He then proceeded to be sarcastic and talk about me to the customer in front of me. Worse customer service ever and so disappointed in this store. read more

Horrible...So understaffed. The lines are always so long and couldn't go any slower and sadly they couldn't care less.

If it were possible to give below 1 star I would. On January 28 my daughter was shopping at the Dollar Tree store on Union Ave. in San Jose. Two of the employees, one of whom was the manager, accosted her in the aisle and told her in loud voices to leave the store immediately or they were going to call the police. They accused her of stealing from the store the day before and walking out with a cart full of goods. Why didn't they stop the woman the day before when she left the store without paying? Both women admitted they had not been there when this incident occurred. When she protested her innocence and said she had not been at the store the day before they continued their loud tirade in front of the other customers in the store. This went on for three or four minutes. At that time a checker came up and said, "That's not her". My daughter left the store and sat crying in her car at being so thoroughly embarrassed and humiliated in front of the other customers when they knocked on her window and gave her an apologetic note and $50.00 gift card. $50.00 does not restore someones reputation or make up for total humiliation and of course she will never go to that store again. She would not write in defense of herself, but as her mother I will. I wrote to the legal department at Dollar Tree headquarters and also filed a complaint with the BBB. No response from them to either complaint. read more

This low rating is only because of the teller who was at the register, named Bill, on Thursday, June 22. His manners were terrible. He had asked an elderly customer if she needed a bag, and HE was the one who didn't hear her initial answer. He proceeds to say, "Hey, I'm talking to you. Did you want a bag?" She kindly says, "I said no thank you." He then was very condescending on when to put her card in the machine, etc. I'm going to chalk it up to Bill having a bad day. I didn't check him this time, but if I'm there next time, and the behavior is poor, I'll unfortunately need to check him to his face. read more

Store has cleaned up a lot. Night crew was super helpful and friendly. This is my go-to Dollar Tree.

I would like to give a review to the employee John C. He is an asset employee to the dollar tree store. I was on my short break at work and john was so helpful and kind. It was Christmas eve night and everything in the store that i was looking for (wrapping paper and bows) were sold out. He helped me find something to substitute what i was looking for in a quick amount of time knowing it was for my sons Christmas presents and i had to be back at work soon. Thanks so much John! I had a great shopping experience. read more