I had the worst customer service experience at this store. On **July 17, 2026, around 8:00 p.m.**, I visited the store with my 2-year-old son. The associate who assisted me, **Briana**, treated us in a way that I felt was discriminatory and very disrespectful. I paid for all of my items. However, when the security guard asked Briana whether I had paid, she incorrectly responded that I had not. This was embarrassing and upsetting, especially because I had completed my purchase. I encourage the store manager to review the security camera footage from the moment I entered the store. It will show how I was treated throughout my visit. Unfortunately, this is not the first time I have experienced this kind of treatment at this location. This was one of the worst customer service experiences I have ever had, and I hope the matter is taken seriously and addressed appropriately. read more

Service is exceptional, when I purchase too much there is always someone to help me carry purchases out to my car.

OK so first off this is my partners and Is guilty pleasure. I don't think we've ever left here without spending at least $100. And we get a TON of stuff because everything is so amazingly priced. They have a variety of things and it's like the shop that keeps giving. Sometimes I'll purposely not go with her because I know it's dangerous for my wallet. Haha. Also you can get clothes for ridiculously cheap!! Ahhhh. Now I need to go back. And I just left. LOL read more

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I was just in this store & i had the worst customer experience ever. A cashier named "Brianna , she was so rude. Even last time i went she was rude. She needs to work on her customer service skills Or get a different job. Honestly , she shouldn't even be working there. I spoke to a manager or someone who works there. But seems to me like they didnt care. I hope they take this serious & do something about it if they care about there store. read more

This store have variety sections. The shoes aisle is a mess with shoes everywhere. My wife and I ask why the price on one is different from the other when the items was practically the same and the cashier lady said because one was on the floor longer. The cashier lady ask the manager if we can get both items for the same discounted price and she said no because one of the item was just put on the floor. read more

I will be honest you cannot beat the prices on the scrubs here! Lots of them are polyester blend and wash up easily and colors don't fade. I have spotted Grey's Anatomy and Koi here as well. I have bought some fun seasonal scrubs as well. read more

Love it. Specially all the awesome finding at this location. Fantastic prices and items. Got a bunch of cool things (see by yourself from my pics!) for only $63. Now I don't even want to go to Ross anymore, going to DD's has become addictive:). I don't really care much that the cashiers do not even look at you and keep chatting among themselves, that is ok, i am not there for the customer service, but for the great deals. The shoes and bags section for ladies is really great. You can find brands at incredible prices. read more

dd's DISCOUNTS - Discount Store Near Me - San Jose, California

Went to the Orlando store and they have inexpensive luggage at a great price of 46.00 28inches

Had a decent experience here until I reached checkout and this really rude,obese young lady with glasses and faded green streaks in her hair checked me out.This place would've gotten one star from if it weren't for the pleasant lady attending the fitting rooms. read more

Mangers of this store I understand you deal with a lot of theft. Just an fyi when you go up to the cashier register. It is not customer service friendly and you feel like you are treated like thief even when you pay. Can you please have you're associates work on their customer service skills. As a customer we are paying for your discounted items. It would really help if they acknowledge you in your store. Maybe you're ratings will go up. read more

Service here is ridiculously rude. I was still talking to the cashier & grabbing my money, when the rude cashier screamed NEXT cutting me off!! And while she was ringing me up, all she was doing was talking to her friend about their drama. Nobody cares about what you two did last night & you should start to care more about the people who are giving you a job by shopping here!!! Giving two stars because I got a pair of kids shoes for 10 bucks. Where else can you get that?? They really do need to hire better people though. Both of those girls do not know what customer service is. read more

I'm still not sure how I feel about DD's On one hand it's incredibly easy to drop in and find a bunch of cute underwear for dirt cheap. However I'm still not convinced they're less than Ross. There's also a really down on your luck slightly ghetto vibe to this place that I'm not fond of. But hey, bra and panty set for 7 bucks? Sure why not. read more

By far this store is the best DDs I have ever been into. The management team are awesome but special thanks to Ali who is always working hard to ensure the customers have the best shopping experience. Ali is hardworking, smiley and professional individual. Great job Saul ( Manager) for hiring such an amazing individuals and for training them professionally. Keep up the great work. read more

The theee stars is dedicated to their kitchen department ONLY. This is the only dept. that is worth looking at. They've got some name brands kitchen stuff like a really excellent set of knives for only $24 or a super excellent one that's worth $100 somewhere else but they sell at DD's for only $40. The ONLY problem is: the boxes are messed up. Now if you're buying the product for yourself it's ok-not if you plan to give them as a gift to someone. A big NO. You will look so cheap! This store sits in the same area as Tanto Japanese rest. Zeny's and Wallgreens. A sleepy part of Campbell. Huge parking lot! read more

They have super cute car stuff. Steering wheel covers, mats, windshield blocker things. They also have cheap scrubs. There are cute clothes but its usually a hit or miss for me. The styles aren't really up to date read more

Ross's sister! Not bad, it's not really my choice of place to shop from because of the stuff is very out of season but you can find some pretty sweet deals here for some random undergarments. I found a pair of bright neon pink boyshorts for a rave that I was going to for only $3! It's kinda ghetto around here, or I'm just not too familiar with the area but the place can do a bit of work. Hit or miss with stores like this but personally, I think DD's is worse than Ross. read more

They close at 9pm NOT 10pm. I called when I arrived since it looked closed and people were inside. The girl on the phone was nice though.

I can't believe customer service at this store....very rude...this White Rd store is the dirtiest I've been in...and to top it off when I walked up an employee come to find out she is a manager was smoking right in front ...I actually had to walk thru a cloud of smoke to walk in the store...it was horrible!!! I will never go to that store ever again!!!! HORRIBLE read more

Great low prices for good quality clothing.Store name brands at an affordable price.You can find jackets, hats, toys, any household items, candies,shoes, etc read more

This place is absolutely awesome the best customer service I've ever experienced these girls are good at what they do! My wife and myself found everything we needed so fast and quick the service was elite thanks girls for the great service clean store and for making us smile! read more

dd's DISCOUNTS - Discount Store Near Me - San Jose, California

Out of all the dd's discounts this one is my favorite! the store has better selection than the other ones and they tried their best to keep it cleaner than most of the other stores. One of my favorite places to shop for great deals read more

So, on my way to hit 280 on Leigh, I noticed a sign for a place called dd's Discounts going in where an Albertson's used to be. When I got back home, I looked it up on the web and couldn't find a website, but several hits came back about the chain. Apparently this is a Ross store that is aiming for "bargain-hunting shoppers and consumers with an average household income of $30,000". I'm a Ross shopper on occasion, and a store with LOWER prices than Ross ... now this should be interesting. So, after heading to the Flea Market (yes, I'm serious), I went to dd's to check it out ... with low-expectations. I was thinking Old Navy quality minus about 20... and that would be generous. Actually, I was proven wrong! The stuff isn't half-bad, and I was able to pick up a new hamper that I've been looking for for months at less than $30! I'm waiting for this to go down hill from here, but if they are able to keep up with how clean, and well-organized this place was, I may have to return! Oh, and I can guarantee all you people that LOVE you some people-watching that there will be some quality specimens here! Like I said, this is a Ross store for "bargain-hunters" ... I'll let you put things together from there! ===================== UPDATE 3/25 ===================== I knew it would go downhill ... and it did ... in only one week. I don't recommend the clothes here, they're lackluster quality may leave you with a polo that was XL that shrunk down to a M--ask my other half. You're better off with just getting some of their housewares, and stuff. read more

This store is terrible never anything in stock. They put out merchandise out on shelves that is destroyed. Bad customer service and can you believe this, everything is in such a clutter it takes for ever to go through clothes, then they dont even have a public restroom...!!!!! wow, if you go here make sure you go the bathroom before and dont bring kids. read more

My fashion secret - I never pay half price for my clothing! I always pay 1/3 or less at DD's! ...and i got a comforter set for $30 which completely MAKES my bedroom. I love this place, and the management is friendly too. if you're not from the ghetto, you really won't get it. but this is "back-home" to me, and located in a safer area to boot! read more

I love dds very cheap ..... keep in mind because the company made it so cheap it's not a normal retail store like it doesn't have restrooms for customers and if it did they will have to increase the price on everything.... please don't go off on employees they are just doing what they are ask read more

So while the wife was going (in my opinion) a little overboard bonkers purchasing Halloween gee-gawz at Longz Drugs, I wandered/ventured next door into DD's after having snubbed its new-found existence in my neighborhood for months.. Within 5 minutes I had purchased this really authentic-looking faux-distressed-leather, faux-fir-collared bomber jacket for...$27!!!! (tax included).. Awright!!! After the big red K, one block up the SW Expressway (the charming nickname for our section of SJ used to be "K-Mart-ville"), closed up shop several years ago, I sensed the discontented, disembodied Spirit of Cheap still hovering over the area looking for a place to re-materialize.. ..and so...Ta..Da-a-a-a-h...DD's!!!! read more

Love this place! My co-workers told me to go, It was nice and reasonable prices, good quality than other discount shops. I will definitely come back. read more

My first time in this branch and was at first so happy that it opened at 9:30am. The lady who greeted me was very warm, at first. Then I went around, happy to see good deals, no babies crying at this time and I thought I was pretty lucky to shop at a great dds branch.... and then as I was about to check out, I felt the need to use the bathroom to pee. Alas! The girl in the counter who I thought was warm... turned out very cold. She goes, "there's no bathroom here. Only for staff and it's a corporate rule of the company! " huh? I thought , oh gee, what happens if it's really necessary. Then the other lady goes... " there's no restroom at the next door Cvs either , so you got to go to the 7/11. This is my first time hearing this unavailability of a restroom ! You see, we normally take at least an hour to browse over the store... and for some... we need to pee... this is very third world country rule of dds!!! And if management condones to this, well the better business bureau and the health department of the county should take a look!!! Anyway, I left my whole load of stuff and left . I didn't really see the need to patronize this DDs if they do not know how to take care of their clients! So beware ! read more

Get in and get out. That's it. CHEAP..I mean DIRT CHEAP scrubs!! $7.99 Dickies & Healing Hands scrub tops. Bad selection of pants though - no small sizes..also $7.99. Just "ok" selection of scrub tops. Wouldn't depend on it to come out with something. But still worth a try to see what's in store. Very bad odor inside..can't stand it. Register lady was rude.. Location is also kind of sketchy.. read more

I always find tops here when i come here. Rarely leave empy handed. great prices. its a cheap place so dont expect it to be Barneys New York! read more

They have the worst customer service by far. They must have a pretty sketchy customer history and I can only assume this by the way they treat their customers. If I walk in holding something ie, wallet, cellphone, even a receipt, the cashiers will eye my hand and they don't even try to hide it. They make you get your own receipt, "you can take your receipt from here." and won't wait on you to finish up before calling up the next person in line. They actually call the next customer in line as you finish so you are awkwardly waiting while the next person puts all their stuff next to you. This happens even when there is only one other person in line. This is a new method too. They didn't do it before. I don't understand how they still have customers when they treat everyone so rudely. The funniest part is that they also don't provide you with change for the bills you get even if its during your transaction because "they just don't do that." I really had it after I provided change for a $20 for a cashier since they didn't have any $5 but was denied getting my change back in bills. They also check your ID with a return even if you have the receipt if it is the day after purchasing. This isn't a written policy and I know because I have asked to see it. Companies take your info down to keep for their record and since I am not doing anything wrong by returning unwanted items WITH receipt, I asked to see their policy on it and no one, not even the manager on shift that day could show me any. This place makes me feel like a criminal. I will say one thing, their manager Maria/Mayra (I can't remember which it was but she is slim, short, and young) does excel in the customer service experience. She is the only one who is genuinely friendly and helpful not just pretending like it feels with the other associates. There is also a preventative loss guard who is nice and doesn't make you feel like hes after you which is refreshing compared to the smugness of the guards. read more

No bathrooms for families shopping. Poor poor people. Go to Marshalls, they have restroom for customers.

Went there for like million time. They sell affordable and cute clothes which is great but the floor is such a mess. Some clothes, shoes, etc are on the floor. The line is super long. They definitely need more than four cashiers. This place need to improve. It's never too late to improve. read more

Love being able to get super cheap prices on quality clothing (they have some good brands you just have to look) but I can't stand the customer service, it makes it not worth it. They don't greet you, they hardly talk to you and they eye you like you're doing something wrong constantly and ask someone for help you get the most exasperated looks like they just can't be bothered. The actual store manager is awesome and great at de-escalating an angry situation, at least for me she was great....but I can't say the same about the assistant manager, who clearly doesn't know how to do her job at all and needs to learn how to be polite to people. Seriously, you're not the only people who work in retail, we all get that it's hard, but somehow most everywhere else at least manages to smile once in a while. read more

Just ran in here looking for a blow dryer, which I didn't find! I'm really not "into" this store, but figured I would give it a try. I did see others shopping in there, so I guess they have some deals. I would say this is a downgraded Ross. Won't be back. read more

S.West Expressway DDs Discounts = is the best store ever!! And yess i thought id make sure to say the one on S.West expressway, ive been to three other ones too but none top this one! If you like deals,bargains,ect. then this is the place to go. Mens, womens, kids, home (whats next? garden?) You also should be a good looker,cause let me tell you,they have AhhhhMaZZZinGGGG items here! Great for back to school shoping, even christmas shopping!!! They also have designer items at times,for REALLY,REALLY cheap!! Anyways dnt be suprised that when you go there,you happen to see me there, "heyyyyyy,your the girl from Yelp!!!" :] read more

Staff is not very professional. Rude and slow. make sure you have 25 minutes to stand in check-out line if you're going to purchase anything. I'm not quite sure how they make money when they can't even really check out enough merchandise per hour. Myself and half the line had to just leave without purchasing anything. read more

Horrible Im pregnant and can't used the restroom. U need to let people used it when we shop.

Ok, so I'm going to begin by introducing you to the small but true fact that I will score all DD's with either 4 or 5 stars. DD's is a sister store to Ross, only better. I shop here for everything, and am never dissatisfied with the store or it's products. Now, it's a discount store, so one must keep that in mind when shopping around for designer items. Your not going to find your Coach, or Luis here, so stop *ichin about quality. If your looking to look good, or buy something for the house that will look good with light wear and tear, than you came to the right place. Don't expect to pay $7.99 for a purse and have it last forever! But it will certainly last for a few months, and look better than the old rusty "designer" you've been caring around just because it shows the world you could afford a $1,000.00 purse at one point of time. If you cant afford it now (and most of us can't) then get over it, buy something that may (and often does) have a brand name on it (if your a brand name person) and keep in mind the fact you will need to replace it eventually. Thats all. Nothing lasts forever. I love this place for shoes (usually uncomfortable platform *&)(* me pumps), shirts (really cute for average of 7bucks) and BED SETS! I only sleep on silk, so this place is amazing. My old silk sheet set was like 70 plus, but I can pick up one at DD's for 9 or 15 bucks, and it will last 6+mos. Bed in a bag set are inexpensive and beautiful. Plus, there are three or four DD's in SJ so if I don't find what I want here, I can always take a drive to Capitol or Saratoga where there are other DD's! read more

Rude staff. I was in line, there was a girl stocking the shelf but her huge cart was blocking the way. I nicely said oh excuse me I don't think I can get by you. She made a big sigh and acted upset. Then as I passed she rudely slammed the cart to side. Everyone looked & even people in line were commenting on how rude she acted. Not cool dds, hire staff that wants to be nice to people. I get the impression there's probably never a manager on site here!?!?! read more