Bought 3 "Puff bars" from here yesterday for $11.xx per each - first one I opened was broken and…read moreleaking fluid everywhere, then opened the other two and they tasted WEIRD. I then went and tried verifying them on Puffbar.com & was notified that these are the "OLD STYLE" verification codes and was prompted to enter the anti-counterfeit numbers, upon entering them I was given the message they were counterfeit. Hopefully they take this stocked item and all the others out ASAP and investigate the who, what, when & where behind the internal ordering of these & the vendor. These are not just old items, they're counterfeit items that could cause short or even long term health complications. Not what I expected out of local small businesses and frankly, kind of scary as far as my health goes. I attached photos to verify this as a counterfeit - check for yourself.

the vape products that they have are subpar and i would not recommend. annoying a lot of places are…read moreselling old and/or counterfeit vapes

I absolutely love this store! It has so many fun and interesting things. Kids puzzles and books…read more Stuffed animals, journals, jewelry, clothing, handbags and tons of other things. If you can't find something for yourself or someone else then you weren't looking hard enough.

So rude over a toddler wearing snow boots. Of course they're going to be loud and take small steps,…read moredoesn't mean they're running. Yelled at us to stop running even though he was just walking with us so we just walked out. Not even touching anything, yelling, knocking stuff over, or running. Apparently they've never seen a child before. Nothing really interesting that you can't find at another store anyways. Will not return

Horrible, Horrible customer service! I have NEVER received an order that I have placed with this…read more'outfit'. No explanation whatsoever. No communication. Worst company I have ever dealt with on the internet. Just say no!

What a great shop in North Conway NH village for Woolrich and other great names in clothing staples…read moreand home goods. My wife and I were bummed when the Woolrich Outlet in North Conway NH closed. THEN we found out that the long-time manager of the store opened his own shop in the village to keep the product line in town! He has a super location in the village, which makes it fun to get out on the town. The product line is also much more than just Woolrich. Names like Acorn, Royal Robbin and ArborWear completely compliment the Woolrich line of what we call "comfort clothes". In fact, the owner, Matt introduced me to Arborwear's heavy over-shirts, which are now my favorites. I also noticed that they keep their prices as low as anywhere else including the catalog. Highly recommend a visit to The Rugged Mill on Main St. in North Conway NH!

The store is an absolute gem. I purchased two sets of fine china for $71, that paired together…read morebeautifully. This place is a must do with tons of items. We had to circle the store 3 times.

Huge variety of items to choose from. Friendly staff. Spent hours perusing all the items. Fun stop!read more

The night manager Alexis was incredibly sweet and helpful, the store was super clean and organized,…read moreand they have a lot to offer! They have signs up explaining why the coolers are empty which is awesome (not a lot of stores would do that) and they are actively working on making the store better! 10/10 experience and I will be returning again. They have ADA accessible parking and entrance, and there was nothing in the isles so my mom was able to get her wheelchair through super easy! The store manager should be proud of their employees and their store! They are doing amazing! Highly recommend coming here!

Definitely worth checking out - there is just so many nifty items and gifts you won't find anywhere…read moreelse. I stopped here recently and found an awesome t-shirt. Only issue was that they didn't have it in my size. No problem - they placed a special order with their distributor and then mailed it to me within a week since I'm nowhere near local. Will pop in the next time we find ourselves up that way for sure!

Great selection of unique items. The day I visited the check out counter was unattended over and…read moreover again. I stood at the checkout patiently, I know the staff saw me and after a long wait, someone finally asked me if I needed help. I had placed items for purchase on the counter. I mentioned yes I would like to shop items in the locked glass cases. While shopping apparently a lady who seemed to be in charge was busy talking phone calls (behind the counter), glanced at me as if I, as a customer, was an annoyance. Still, I waited patiently. Another issue for the staff seemed to be a pending delivery at the back door. Who should be available when the delivery person arrived. Meanwhile, I stood there apparently invisible. When I was finally helped,the lady who helped me was very nice. Checkout was slow and tedious. It seemed as if actually selling items was also a chore and a bother. Today, back home I would have enjoyed buying additional items; however, I live in Florida. I called ti inquire about online purchases. Nope came the reply with the same irrigation received in person. The website is, well, shows the amount of effort these artisans apply to selling. Perhaps they like the stuff and like to label and price by hand. Like a hobby. That's it! This is a hobby not a serious place of business. I'm sure everyone there are super nice. But nice doesn't translate to building a business that has amazing potential. Imagine a catalog. A mailing list! A real website. It's about customer service. Slow and irritable isn't a winner. Blessings on your endeavors. Wishing you all the best. ​

This is definitely a large store with lots to browse. You could spend a decent amount of time…read morewalking around and browsing, but the styles available were pretty dated when we went. Granted that's usually what happens with outlet stores (they carry overstock of older released items than having a stock of current things) but out of the wholeeee store, not one of us bought something or thought about getting something. And there were 5 of us who went.

There were a lot of items. We purchased a floor mat that is water proof and looks great. The staff…read morewas friendly and helpful.

This is a great gift shop especially to buy Waterville Valley themed gifts. Very nice selection of…read moremerchandise.

A great gift shop store; can find the perfect housewarming gift here, nice collection of lotions,…read moresoaps, oils, candles, blankets/pillows and Waterville Valley themed gifts. The place smells great too!!!!