Visited Feb. 17th..see receipt This is my favorite DT located in Grass Valley. Always well stocked with seasoned friendly employees (Mary is wonderful!). I stock up on aluminum foil..zipblock bags and laundry items. They also have dry food and refrigerated and frozen selections. Most everything is 1.25. Great selection of greeting cards for only 1.25! Plenty of parking in a large shopping complex with Pennys and Raleys and restaurants. Nice and clean inside! read more

Dollar Tree - Out front - Discount Store Near Me - Grass Valley, California

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I admit I am a soft touch for Dollar Tree. I usually stop in any new one I happen to pass by, and I go to my local DT about once a month. Top items: glassware, cleaning supplies, picture frames, candles, and there's always some odd unexpected things like Cilantro Salt or the perfect brush to scrape a BBQ grill. It's America! read more

I've been shopping at the Dollar Tree for years and they've been nothing but kind. Customer service is great and the value of items is very good. Yes, some are priced $1.29 but they are still a bargin. I buy gift bags, office supplies, books for the kiddies and get my candy before the movies. Love them. read more

Great enjoyed there limited grocery area very convenient always able to get thru lines quickly

RACIST cashiers. Especially the male cashier that was working in the afternoon sometime between 1:00pm-3:00 pm on 9/12/20. If you're a minority, expect to be treated like you're a thief. I've never felt uncomfortable in a Dollar Tree in my life LOL. By the way, this store doesn't take $50 bills. So if your purchase was $30, make sure you have a different form of payment because they don't take $50 bills. I hate leaving bad reviews. But this specific Dollar Tree was the worse! read more

Great place to get very cheap new stuff. Clean store and workers are mostly friendly and helpful. They do have a problem keeping up with the demand as theirs shelves are pretty bare at times. Maybe it's because of the location in Grass Valley. The mule teams have a tough time coming up the hill. No reason why they shouldn't get regular deliveries that would help their bottom line. Lastly, they need to change the name to the Dollar and a quarter tree, since there is no longer anything in the store for less than that. read more

This place is horrible, the shelves are never stocked the place is a mess & the employees cant seemed to be bothered. I went in today assuming that I could find sum cute 4 th of july stuff nope i have no doubt its there in the boxs that are blocking the aisles but they sure already have the fall flowers pumpkins & all set out WTH read more

EXPIRED FOOD - BEWARE Went to store yeaterday for a few things. Let's face it, you are not going to the Dollar Tree to get luxury brands. Spent $42 at he aggravation of my husband but with halloween around the corner I splurged. Got home and noticed 3 food items are expired July 2022. Oooppps I'll get up in morning and go exchange it for 3 food items not expired. NOPE. Per the BIG BOSS PATRICIA there can be NO FOOD RETURNS EVEN IF EXPIRED. I didn't want to get the money back I just wanted to exchange it for a NON EXPIRED food item. So I will say that when I started this review, I didn't have Patricia's name. I called the store and it was like pulling teeth from the employee to get her to simply tell me the big bosses name. I got "Oh she is on the register." "What do you need?" "Hold and I'll put her on." I JUST WANT HER NAME. So after a few more back and forth the lady on the phone softly said "Patricia". I love Dollar Tree. Go there all the time. Spend way more than $40 often because I go crazy according to my husband. I've never have had a problem. I've been aware for a long time they do not refund food items. It's only $3 but this could have been a big deal for someone else. So buyer beware to check expiration dates on food items. Patricia, I know you have to constantly stock and stock and stock the shelves and expired food may not be caught. But you should exchange expired food especially when its been less than 12 hours when purchased and they have the receipt. Yes I'm also complaining to your big boss. ​ read more

Dollar Tree - Discount Store Near Me - Grass Valley, California

I love this store! You find the cutest little bargains. The staff is absolutely amazing. They're always friendly, helpful and like someone said earlier they care enough to wear masks. I know those guys have got to sweat like crazy behind them but they don't seem to mind. Thank you!!!! read more

Closed 10 mins early they suck ass worker just shrugged her shoulders at me as I tried to open the door

This location has been in business a long time. They certainly serve a need in the community, it's a shame the turnover rate is so high. Well supplied store, although not as stocked as larger stores in more urban areas. Doesn't seem like a great place to work, unfortunately. They have balloons and a solid school/office supply section and party supply section. They recently remodeled/expanded the food area, however, the selection seems to be the same, just more volume. read more

Refused to take back obviously bad product. Hardly would even talk to me. Showed absolutely no compassion. Avoid this cheap store if at all possible. Reported them to corporate. read more

Worthless store with even more worthless employees. For a start, don't expect this Dollar Tree to look like any other Dollar Tree you've ever been in because you won't find it. You find the junkiest of junk, and twenty shelves of the same piece of junk. Secondly, don't expect the junk you pick up to work even once. I purchased ice cube trays that cracked the first time they were filled with water and frozen. When this store was contacted about a return I was told--and I quote--"No returns. What do you expect for a dollar?" Well, lady, I expect it to work AT LEAST ONCE!! I also purchased a package of two tubes of Crazy Glue. Neither were any good because the glue was dried solid in the tubes though neither showed any evidence that the tubes had been tampered with. No point in returning that, either, right. Don't waste your time or your dime in this hole in the wall. read more

It's a Dollar Tree. Everything really costs just one Washington. Remodeled to absorb adjoining space formerly occupied by See's Candies. So now many, many square feet house a large selection of toys, seasonal who-ha, frozen foods, canned goods, toys and Other Stuff Ya Just Gotta Have. Prophylactics in two pleasurable varieties are a buck for a box of six "units." I like this store because of its huge variety of products Made in China. Art & school supplies, greeting cards and some personal cleaning products can all be had for cheaper-than-Walmart prices. You do have to be a little leery of the food pricing -- sometimes a dollar is no bargain. If there's no line, chat with Daniela. She's witty & knowledgeable, read more

Dollar Tree - Front doors - Discount Store Near Me - Grass Valley, California

There is a young woman cashier here who works the evening shift and she is incredibly rude and full of attitude. She usually has black hair and has hate tattooed on her fingers. She wears a dog collar sometimes and talks with an Assistant Manager while your waiting to checkout. The store closes 10-15 minutes early so they can leave "on time". Customers get really upset with this routine. When people show up 10-15 minutes before closing she yells we're closed even though a Manager is at the door explaining this to the person. I will go to the Dollar Tree in Auburn or Roseville when I am in those areas for something else or go to Dollar General. read more

Can't believe the prices went up to dollar twenty five,I'll be taking my business somewhere else.

I will not be supporting the Grass Valley Dollar Tree anymore. One cashier, one guy who was in a white shirt standing in the office, door open and staring at what was happening. One employee ambling about, probably the bagger. Got to the line with 2 people in front of me who were in no hurry and having their own conversation. Cashier is on the phone stating that the incident report cannot coincide with the hospital date, they know what happened. I lasted in line for 3 versions of this before I plopped my stuff down in the first available space and walked to the guy and said "I don't think she is supposed to be having that conversation where she is having it. Even if it's okay, I think that's wrong." And I walked out. I went in there for drain cleaner and toilet bowl cleaner . I don't need it badly enough to support a store who has conversations that are supposed to be confidential in front of and at the expense of their customers. read more

I have 16 rescued cats and several eat the mackerel often. Nearby stores stopped stocking the item so I ordered on line and although shipping costs was outrageous I bought anyway. They would not deliver to store. Once I submitted order I realized I used my old shipping address. Ordered very early in the morning and when contact by phone was available I called to correct shipping address. I was told address could not be changed and they could not cancel order. I would have to contact UPS and have address changed. Cost another $5.99 shipping cost to have shipped to local drop off point {$14.99 original cost for $24 purchase}. To have address changed to my new address would have cost another $14.99. But that was not the worst of it. When shipment arrived {Advanced Auto Parts} there was only 6 cans instead of 24 I ordered. Dollar Tree on line shopping is a joke as is their website which does not have a telephone number to contact them {had to Google it}. Also when I tried to send message through website it would not work {tried 3 times}. read more

Nice store but the employees their are not very friendly and they are not very nice either. I will never go back and shop their they have one girl in their with short black hair and she wears it in a pony tail or sometimes it is down. She gives you a dirty evil look and she stalks you as you are shopping in the store. I felt very uncomfortable going into that store. I will never ever go back into that store. read more

Ok I'm sorry that Google says you're open till 10 but you're actually open till 9 there's no reason to lock your doors 10 minutes till 9 maybe you should fix it with Google if you don't want to rush when you actually close.. I guess I'll make sure to be there prompt and early read more

As with another reviewer, I walk in Dollar Tree and walk right back out again. This has happened the last five times I have been there. The lines are so long and the glazed look on the cashier's faces tell me they are going to stay long. One or two cashiers when the customers are five deep? Really? It doesn't seem to be lack of staff, there are people stocking, it's just the cashiers that are always busy. I've started going to the Dollar Store on Sutton even though it's more than $1 but their variety can't be beat and you never have to wait in line. Ever. I think because no one knows it's there. read more

When you need something for a dollar... you can get it at the Dollar store. That's a consistent thing. Where we actually pay a premium for this is in the shear endurance when must exercise in order to actually PAY for an item before we can ever go home again! I've stood on several occasions and stared intently at the cashier to see if I could unlock the mystery of their pervasive slowness. So far, I've been able ascertain that while they do actually move, they move too slowly and use far too many movements that have nothing to do with the act of checking a patron out. They also, talk too much about their personal lives and experiences and give entirely too many comparative accounts of "how they seen this or how they used'ta do that". I too enjoy small talk and friendly banter, but these things have a limit to their usefulness. When you have several unused check stands, but only use one and as a result force the customers to stand in a line that now allows some of them to lean against the back wall... you "the cashier" are doing everything within your job description wrong!!! Lol Need something or some things for a buck? Fine. Just set aside an extra half an hour of your life in order to get it. read more

Great store for kid crafts or random inexpensive items. However, I was a bit taken back by my last experience when my cashier took a phone call for the entire duration of my transaction. I would have understood if it was urgent, but she was just chit chatting and completely ignored me. It was really unprofessional and rude. read more

On the Eve of Christmas Eve, one of two checkers walked out with a long line (including a disabled person) and shamed the people in line for waiting until the day before Christmas Eve to do their Dollar Tree shopping. I want to say her name was Patty or something like that, but on her way out she even threw a paper coffee cup back at the store. read more

To all you winers: it's a dollar store not Nordstrom. Suck it up and be patient or plan a trip when you have time to wait. I

I have been shopping Dollar Tree stores for many, many years. It is always amazing how incredible the variety and bargains can be. Yes, in most of these stores, lines sometimes do become impacted. However, in all of the other stores, the staff certainly knew how to conduct their interactions with customers with respect and consideration. The one on Freeman in Grass Valley has very poor customer care training apparently. There have been several times when there is only one clerk, but up to 10 to 12 or more people waiting in line. I have observed several times now that whenever a customer finally asks if there is another clerk available, these checkers uniformly respond with a sneer or other snide response intended to deride the inquirer. No excuse for this. They could simply say, I'm sorry, I'll call for back-up, I apologize for the delay, or the like. Instead, today when there was a line snaking into one of the isles, and I inquired, a second checker who was standing next to the first one retorted a rude response. When she got over to the next register, she made a point of inviting the man behind me to come over, rather than myself, as the next customer in line. These people act offended and insulted simply when asked to get some additional help. The manager was on duty on many of these occasions when I witnessed this, and she seems unconcerned with the behavior and demeanor of her employees. Perhaps she needs some retraining as well. There are many stores where this happens, but this one in articular, is far over the line with shameful attitude. We all know they work hard and they are stressed, but my last straw was today. This clerk (waving, red hair and heavy-set) seemed to enjoy telling the man behind me to come over, disregarding me , and evidently "punishing" me for asking if they was anyone else who could check? I will not shop there any more. Enough is enough. Too bad. I often even order by the case, but I don't have to tolerate juvenile conduct from badly trained staff. There's a couple of other good competitors in the area anyway. Furthermore, the Dollar Tree is Auburn is quite a bit better, with much more selection, and a staff that has always engaged in appropriate and respectable professionalism. I don't mind dumping the GV trash, and just going there instead. I will also be bringing this matter as a formal complaint to the corporate offices. read more

I love shopping here, the new dollar general sucks! ii,s a downer! No good products available for a dollar. Love the Freeman store a bunch! I wish the employees didn,t hang out in front by the store and smoke, many times I walk by and they care less as they exhale that smoke right into my face. Am and ex smoker but it looks unprofessional on the employees to being standing in front smoking as though they don't care about us supporting a job for them. Please address the issue if possible. read more

Rochelle is the worst cashier. She is very rude and shit talks every customer. Clearly she hates her job and wants everyone to know about it. Twice I have had to deal with her sad news bad attitude. I have no intention of visiting this store ever again. She likes to over scan and plead the fifth so make sure you check your receipts. Dollar Tree should defiantly look into staff before letting them on the register scanning more items then purchased is crime last time I checked. read more

Terrible customer service by a woman named Bernadette, slow, eating food while there are lines in all 4 registers down the isles. We proceed to our turn to be rung up & not even a hello. Stuffs food in her mouth & starts talking to the woman behind us stopping in between items which mind you we only had 7 things. Then as its time to pay she says the total we give her enough money, she says this isnt enough.....(like what?) she then says well hold on it might help if i count it. Hahahaha.....yeaaaaa. I said what's the problem? Oh no problem. As were about to walk out she says let me know if i can cause any more problems for you. As im walking to my car i look back into the store she is pointing her finger directly at my husband & i talking s#$t! So RUDE! DISRESPECTFUL & I PERSONALLY RUN A BUSINESS IF SHE WAS MY EMPLOYEE (WHICH WOULD NEVER HAPPEN) SHE WOULD BE LET GO THE NEXT DAY. JUST A HORRIBLE EXPERIENCE! I used to work there & it was never like that. The entire store looked like a tornado had struck! Empty & product all over the floor ect. Use your imagination. Anyways i don't suggest getting in her line unless you want to be treated like you're a POS nobody. I will probably never shop there again & plan in calling corporate. Again her name was BERNADETTE Store #2260 762 Freeman Lane Grass Valley Ca 95949-9622 (530)274-9622 read more

I have been shopping many years in Illinois and now I live in California. I am so disappointed with the Dollar Tree in Grass Valley. The customer service is terrible. Two weeks ago, I was in a long line for three bags of chips. There was a lady in front of me with one item and I was second in line. The assistant manager was checking out customers on the next line. She asked the cashier that I was in line, if she had taken a break yet? She said "No." After waiting in line for over 15 minutes, the assistant manager told me to move to another line. What! There was just me with three items and the lady in front of me with one item. Today, I got in line and the cashier told me that she was closing. Again, there was only one person ahead of me, and they weren't busy. Moved to the next line, who just happened to be the assistant manager. Also, the line I was in took another customer after I moved. The assistant manager would not look at me or greet me. Just told me what I owed and I thanked her. The next customer behind me, the assistant manager greeted her with a loud "Hi." I spend at least $80.00 a month at this store, but never again. Rude customer service. read more

Usually, I would rate the Dollar Tree as great and convenient. I checked the website for the store hours, before driving there to make sure the trip would not be a waste. However, on Saturday 9/26/15 the store was not open until the advertised closing time of 10:00 p.m.? So I took my business elsewhere! read more