The selection was cool and some good gems. My problem was with the staff. They instruct you to pull…read morea tag from an item if you want it. So we did and they still sold it to someone else while we were still shopping. If they have a tag system that the customer is expected to follow then the staff needs to also be aware of it.

It's a warehouse sectioned off into clothing, chairs and furniture, housewares(including garden…read moreitems), computer monitors, cords, books and magazines, and auction items. Since there are always getting new items there is a constant supply of new items. Some of the chairs were $1 and some were $20. Hard cover books are $1 while paperbacks are .50 cents. It's worth checking out as well as the online auctions. The online auctions have golf carts to trucks.

The place was packed. Should have known not to come on a Sunday. I literally had 2 items that I…read morewanted to get, but to stand in a line of 20+ people, wasn't worth it to me. I'll come another day. I did come here in a mission though, and that was for a new luggage bag. I didn't want hard case, and I didn't want expandable. I just recently flown to California and to Maine, and on both trips, I saw people having to rearrange their bags to zip up the expandable part of their luggage, and that the hard cases don't fit in their luggage sizing at the gate. So I want something thin that has some wiggle room to flatten out. I saw only 2 that I liked and fit the sizing I liked, but they were still $80. I think I'll keep looking. I still have time before my next vacation. Since I was there I wanted to walk around and look at their holiday decor. They do have some cute things for wall, and for Halloween. But for me. I'm done decorating for the seasons and holidays. But still like to look at them.

Worst customer service experience in years. I entered the store with a defective suitcase. There…read morewas a huge line. So before wasting my time, I asked an associate if I could return a carry on suitcase that had not worked (defective rollers) on the one trip this month it had been used on. She said yes. I waited in line 25 min only to have an unfriendly manager tell me I couldn't return it or even exchange it because it had been used and was scuffed from its one airline trip. I travel once a month. My last carry-on with roller lasted 13 years! No scuffs, btw. This one was junk, even if a Samsonite. This experience is exactly why I shop Amazon. Easy return system. I'll never shop at a TJ Maxx again. Certainly not the one in Great Hills! Terrible service. The manager wasn't even polite, just rude about it. Didn't even have a minute to talk about it in a civil manner.

The absolute best place to shop thrift/antique/consignment style in Austin…read more For one, it raises money for good causes. For two, the prices are reasonable and go down each month. You can find some very good deals here if you find the item at the right time. The selection is really good, not a $4 yogurt glass like at a thrift store, but really good quality items.

Worth stopping by on a regular basis, right now they have a LOT of Christmas items out, and the…read moreusual eclectic mix of heirloom/useful/interesting household items. You can always find a good deal somewhere in the store. Volunteers are always friendly and helpful at checkout. Starting in January, they are limiting the number of consignors on consignment day to 40, first come first served. Will be interesting to see how this works, as we have been able to pass on some of our magpie collection stuff this last year.

I was in the middle of a full on fashion emergency for a gala, and Nordstrom Rack may have saved…read morethe day. The dress I originally planned to wear did not work out, so I ordered another one. It's technically floor length, but I'm 5'10" so it stops at the ankle instead of covering my feet. So now the shoes have to be stunning enough that no one will even notice the hemline. I ordered a pair on Amazon that were supposed to arrive Friday. Then I got the dreaded update that they were delayed to Saturday... at 10 PM. Well, that's not going to work. So I made the mad dash to Nordstrom Rack Saturday morning. I walked in with low expectations, fully prepared to hit multiple stores before finding anything close to what I needed. Instead, I found the most gorgeous Badgley Mischka crystal pumps. They're slightly bigger than my normal size, but that actually works in my favor. They're comfortable, my toes can move, and I can already tell I won't be plotting my escape from them halfway through the evening. While I was there I grabbed a strapless bra and even found a formal bag that works better than the clutch I originally planned to carry. Sibyl at checkout was the perfect finishing touch to my morning. Friendly, outgoing, and genuinely helpful. The whole experience felt like the Nordstrom culture of service I studied back in graduate school.

Do not count on receiving anything you order online. I ordered an evening gown online. When the…read moreitem didn't move from Processing to Shipped, I called to make sure all was well. I was told that the item was in stock and would arrive within a few days. THE VERY NEXT MORNING, I checked on the order and it was canceled. No email, no phone call, just canceled. When I called customer service, I was told that if an item says "only a few left," I should be suspect that the order will be canceled. WHAT? In other words, don't count on receiving your order until it arrives, and don't bother to call and check on your order b/c we'll just tell you it's being shipped. Twice now this has happened. I expect better from Nordstrom.

I love Heartening and its mission! The owner, Kelley, is all about sustainability. So she accepts…read moreclothing that is not wanted and resells for $3 (or $2 if it's children's). Premium stuff gets priced a bit higher but it's fine because that's what keeps the doors open at the physical location! There's a free stand for clothing and other items that go out to the community. The physical location is about to open its expansion space so it won't be as crowded feeling as it was before! I hope more Austinites learn about Heartening and go so that we can keep more clothing out of landfills.

I reached out to Heartening to arrange a visit for my Girl Scout troop, middle schoolers who were…read moreexcited to learn about community giving and local donation resources as part of their civic engagement work. We contacted owner Kelley Rytlewski as a courtesy; with a group of only 7 Girl Scouts and 2 adult leaders, we could have simply walked in like any other visitors. Instead of appreciating the heads-up, Ms. Rytlewski declined the visit in an email that came across as condescending in both tone and content. No real explanation, no alternative offered, just a dismissive response to a group of young women trying to engage with their community. It's a striking disconnect between the warm, generous mission Heartening projects and how the owner actually treats people who reach out in good faith, especially children growing in mentorship and leadership. If you're a school group, troop, or youth organization hoping to find a welcoming community partner in Austin, I'd look elsewhere. Imagine being a female, owner of a community-focused business and not partnering with Girl Scouts. Mind blown.

Love the Japanese products in cheaper price! Many variety of items that are attractive and fun!read more

This is Japanese dollar store. We saw this dollar store located at north side of Austin. The plaza…read morehas a lot of Asian stores which make purchases and dining very convenient in one location. My first contact with Daiso is at Taiwan. I am glad that they are in United States. I love the cute items in the store. Many items is well make with a word cute. My wife love this store and has a big shopping. Their price is actually in Japanese yen. They do have a conversion chart to US dollar. I like their see through umbrella. Love it.

Easy to walk in to and look around , easy enough to read most price tags on each item. Got a jacket…read moretoday . Easy check out short line was . Nice staff enough to check out didn't have problems. Lady checked me out just did her basic job didn't ask anything beside did I find everything today . I said so far yes . Easy to find the parking lot and one fitting room was closed.

This was one of the worst and most unsafe shopping experiences I've had at a Ross…read more During a single visit, I was physically hit twice by an employee pushing one of those huge black stock carts through the aisles. Instead of yielding to customers or waiting for space to clear, employees were plowing straight through crowded aisles, repeatedly bumping into shoppers and then apologizing after the fact. The employees pushing the carts spoke Spanish but no English and appeared unable to clearly communicate with customers, which only made the situation more chaotic and unsafe. The aisles were extremely cluttered with merchandise and carts, to the point where there was barely room for customers to walk, let alone safely maneuver large carts. Stocking was happening aggressively during peak store hours, not before opening or after closing, and it made the store feel dangerous rather than just busy. I felt rushed, unsafe, and completely disregarded as a customer. After being hit twice and seeing no effort to improve the situation, I finally gave up and left without purchasing what I came for. Ross is supposed to be a place to browse and find deals--not a place where customers risk getting hurt due to poor staffing practices and lack of aisle management. This store seriously needs better training, safer stocking procedures, and basic awareness of customer safety.

Never been in a Habitat for humanity stores. Curious what they had. Maybe I'll find something maybe…read morenot. As I walked around. Everything is pretty organized. They have a little of everything, but mostly what I could see it was items for home improvements. Cabinets, counters, sinks, toilets, tubs, bed frames, paint cans, kitchen tables, entertainment stands. Loathed with doors, window, flooring, wood and tile. There's a lot in this store. Didn't se that big from the outside. But it's big inside and they pack a lot in. I wasn't coming here with any expectations. I just wanted to poke around and see what they weee about.

Received the worst customer service from Rob, the assistant manager. Was sold a table for hundreds…read moreof dollars with missing parts. Only I didn't know it had missing parts. When I called in to the store to tell them, Rob cut me off and told me that the table never had missing parts, just missing screws, and they don't do refunds. I didn't want a refund, nor did I ask for one. Rob was oddly smug & disrespectful yet works in customer service. I let him laugh in my face before asking for corporate's number. Not a hint of attitude or sass on my part. I assume he was overacting because he knew he was wrong. And I guess today, I'm a Karen. Calling corporate now. For anyone who needs that number, it's 512-478-2165. Will not shop here again, just because of that interaction. Not because of the initial honest mistake.

Truly magical place where you can find so many things you didn't know you needed…read more Can you image? I found some matching urns for my bf and I, yay! But did not hear enough of "omg this is so cute!"

I loveHomeGoods it's the best decor store out there. You never know what you'll find but do know…read moreit's always going to be great

This will be my main Marshalls! I like the other locations, but this location is better. I don't…read morelike saying that, but it's true. The selection of soaps is plentiful! I l love the Castelbel brand soaps, and I was able to get all of my favorite scents. Plus, the popular clothing, purse, and shoe brands were here too. I was also searching for some furniture pieces, and I have my eye on three different sets. Now I have to decide which one. That's a nice problem to have. Also, the wide range of colorful pots and pans caught my attention, too. I moved over to the comforter and sheets; they were very pretty. I like the prices on the sheets; given the high thread count and the fact that they were sateen, the prices were pretty reasonable. I even saw some candy I really like. But most of all, I found my soap. I even convinced the cashier to try it. Yes, this will be my go-to Marshalls!

This is a standard Marshalls, but noticeably cleaner. Somehow, the staff at this location manages…read moreto stay on top of keeping all the shelves and racks pretty organized. It's always neatly arranged which makes it easier to try to find the things you need. The pricing here is solid, just like a typical Marshalls. I like coming here for random not-quite-necessity type things like dish sponges, dog toys, and hangers. I am also huuuge fan of the snack aisle in every discount department store. Random chip and popcorn flavors are typically available. Plus there are the syrup flavors! You can typically get a zero sugar syrup for coffee or other drinks. If you can get the Torani brand in a glass bottle it's a great deal. The glass elevates the vibe for me.