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Dollar General Store

4.0 (1 review)
InexpensiveDepartment Stores

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9 years ago

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Walmart Supercenter

Walmart Supercenter

(173 reviews)

$$

Lower Garden District

I had never been to this Walmart before, and I honestly just needed a quick snack while I was…read moreburning time until family was back from church. I was in town visiting, so I didn't have a place to be while I waited. The store was very clean and put together. I found it to be clean on the outside as well. Shoutout to whoever has the janitorial account, because yall are doing a great job! I found a simple snack in the produce section, but took a stroll to check out the Walmart as a whole (since I had the time to burn). There was plenty to do and a Philly Cheesesteak restaurant in the Walmart, as well as a nail salon and other things. The self checkout was pretty advanced and clean as well! I really have no complaints. I had a simple need and this Walmart did what I needed it to do.

I visited Walmart today to pick up a basket of groceries, only to realize at checkout that I didn't…read morehave my credit card with me. I had previously asked if I could leave my basket near the register while I drove home to retrieve it, and an associate kindly said I could leave it there for about 20 minutes -- the time it would take for me to return home and back. As I walked back to my car, I checked for any cash and found only $10. When I returned to the store, I let the associate know that I would put back some of the frozen and cold items and would leave and come back later to complete my purchase. I recently moved to New Orleans and usually keep a credit card in my car specifically for Walmart trips, but not this time. That's when Floor Manager, Erin, stepped in... she overheard the conversation and said, "wait...we can figure this out so you don't have to leave and come back." I was both surprised and incredibly grateful. Erin asked if I knew my card number, and when I said yes, she guided me through downloading the Walmart app step-by-step -- all while multitasking and assisting other associates with their questions and assigning employees to registers for employee breaks. We encountered an error with the app, but instead of giving up, Erin continued troubleshooting with me. She asked smart, specific questions, and eventually identified the problem: my credit card still had my old address. Once we updated it to reflect my new New Orleans address, everything worked perfectly. Erin even took me to a separate register to test the card with a small transaction -- and it was successful! I returned to a regular register to complete my full grocery purchase, but I won't forget Erin's kindness and professionalism. Please know that you have a permanent customer in me, and I'll always be looking for Erin to say a quick "hi" during my visits. As a retired executive, I can confidently say that Erin's dedication, patience, and problem-solving attitude were nothing short of outstanding. Her willingness to go above and beyond left a lasting impression on me. Bottom line: Erin is a fantastic employee, and you are lucky to have her on your team.

Dollar General Store - deptstores - Updated May 2026

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