Placed an order on the phone. Associate did a great job helping me look for items in my discussed…read moresize range US 2-4. I was sent a pair of pants to consider in a UK size 4, BUT UAL tag was NOT labeled as UK. It simply said "4" and was the only visible size on the garment photo, leading both myself (and I'm assuming the associate who was only sending options she believed in my range) to believe it was a size 4 US. Pants were obviously several sizes too small after size conversion. I could not wear them upon arrival. Manager refused to allow me to return them for anything other than store credit even after my explaining entire situation and sending screenshots of conversation and recalling phone conversations that were not on text. She took one screenshot out of context as "proof" that I had size information. I had a waist and inseam measurement on the pants, which in no way defines the entire fit of the pant as a whole. The waist fit me as did the length, however they were bulging tight in the legs and did not fit as they should have had they been a US size 4. She ignored dozens of other texts and conversations that made it clear that I was looking specifically at a US size range and the associate was understanding and helping me with that. Manager also told me "our customers should just know" what brands require size conversions and which do not, even though nowhere on the UAL tag did it say "UK" 4, so I would have known to make the conversion. Overall, associate was wonderful and doing her best to be helpful. But mistakes do happen and it seems unfair to penalize a customer for a sizing error that her UAL staff also made (non-intentionally). Manager was incredibly condescending and difficult to deal with. UAL has great prices and pieces, but you better hope you never have an issue with anything because there is a huge unwillingness to resolve or be anything other than stubborn and defensive over something that should be a very simple refund for a misunderstanding in which UAL absolutely shared blame. based off of conversations with an associate knowing my desired size range and these subsequent photos, I reasonably assumed and relied on UAL's staff and tag to believe that these were my correct US size.

If I could leave negative stars I would. I was in the metarie location today and the MANAGER was…read morescreaming at one of the employees in front of everyone. She took her to the back of the store and yelled at her some more loud enough for the whole store to hear still. I was so embarrassed for the employee who was not doing anything wrong. I left the store and will never go back there. The managers name is TANAYA. I made sure to ask before leaving as fast as I could. that Was one of the most unprofessional things I have ever seen. Like I said, zero or less than zero stars. Bad form.

Good service. Fair prices and some hidden gems. Very fun store to shop for cool vintage items.read more

Incredibly well curated, high quality vintage with first-class service! I don't usually venture to…read morethe FQ, but had to feed my vintage clothing obsession, knowing that this shop is associated with New Orleans' beloved Trashy Diva brand. This place was an absolute treasure trove of beautiful clothing and accessories. Y'all, this is not your average "Talbot's from the 90's" stock that many "vintage" stores contain (and yes I understand that 90's qualifies as vintage these days!) This is the place to go for a show-stopping special occasion dress from the 1940s, with intact jeweled buttons and a peplum detail at the waist. Or a flowing silk robe from the 1920s with a bold print of fans and florals. Or a beautifully carved sweater clip to accompany the fur-collared cashmere from 1950s. You get the picture! Now, this shop will have a higher price point than your average dig-through-the-rack vintage, because literally every piece is a gem. That said, the pricing is incredibly fair for what you are purchasing! I will treasure the pieces I bought from my visit last weekend, and can't wait to return! I also want to add that the shop employee Kim was just top notch! She was knowledgeable of each item and a joy to talk to. This place is a MUST VISIT for any vintage lover!!

This is a women's clothing shop with unique pieces. The sales lady was nice. She let me know about…read morethe new items they recently got in. The items are moderately priced.

My hubby was slow to tell me a party we were invited to was a '90s theme. I discover this a little…read moreover 24 hours before the event. So a little pressed but I figure how hard could it be to find something to wear. After visits to Target, Party City, and a good nights sleep I decide to try Rainbow. So I pull into the parking lot and I'm drawn to the store next to my intended destination--it's was Rio. There were things on the walk outside the store and my curiosity drew me inside. This was a complete surprise. There were so many different things, and shoes. The SHOES. If you aren't trying to make a statement or have eyes on you, this is not your store. But if you are trying to turn heads and your confident and comfortable in your skin this is a fun place to experience. The staff was super helpful and knew off the top of their heads the products in their inventory. I said '90s theme and they immediately showed me a Jean jacket with the patches. There was an outfit that looks like cross colors from back in the day. There was a Brittany Spears hit me baby one more time set. I settled on a brightly colored hooded crop top with matching bottoms. Then I choose a pair of "fly" or "dope" yellow sneakers and I was ready! Rio III got me all together for the '90s party and my ensemble was a hit! Thanks Rio.

I heard of this store through a friend who highly suggested it, I had never even seen it and I live…read more5 minutes away. I stopped in quickly today on a break from work and tried on a few things. I found a super cute top on sale but the dress I fell in love with was something I didn't want to spoil myself with right after Xmas. I mentioned to the stylist to call me if it ever went on sale as I was leaving. And Gia, the stylist, text me about an hour later saying they added it to the sale rack. Now THIS is customer service. Everything in the store is cute and fun, and there is a wide variety of items. Pieces you could easily use for business casual or something to stand out of the crowd. I will definitely be going back to this shop. Bonus: easy parking! They have a lot right in front of the store.

This is one of my favorite shops to visit in New Orleans when I'm in town. It's run by great shop…read moregirls and always has an amazing assortment of clothes, shoes, and accessories.

Queens relocated across the street to a bigger and better space. I live down the street and their…read morecool neon sign went up before their doors opened and I was MESMORIZED. Finally made it in today in search of liquid liner and color tinted liner. The NYX brand was sold out but there was another huge aisle of makeup, with testers, that I could see results on the back of my hand. Also, lots of wigs, bundles and lashes, shampoo, conditioner and treatments. Total for both products today, less than $5 in cash. Support local yall!

From the owner: We’re locally owned business since 2012 , we carry the majority of hair care and makeup products we…read morehave the biggest selection of braid and human and synthetic extensions hair in the city , we sell the newest fashion clothing for our customers

Finally made it in to Floor 13! What a Groovy Space! SO much to see!!! Love it! They are full of…read morevintage/used furniture, clothing, art and more. Highly recommend. I will say, it was hot as an oven in there today, no A/C...but Mason, the person that informed us on the space, was cool, calm, kind and answered all of our questions. If you're looking for an oddity or statement lamp go today!

Always a fun experience. You just have to see it. Make sure you do several loops around you might…read morehave missed something.

Located in the Riverwalk Outlets this department store had a lot of items marked down. I saw…read moreearrings, clothes, shoes, and of course items located near the registers. The store was neat and laid out fairly well, for what I was looking for. I found nickel free earrings and other items that were marked down. As for customer service, I didn't need help and the ladies at the register were moving the line quickly. I would shop here again if in New Orleans.

I make a point to find the nearest Nordstrom Rack whenever I'm traveling…read more As for this one at the Port of New Orleans, I was pleasantly surprised by their denim selection. They had a great assortment from Good American and Madewell, with a good range of sizes and styles to choose from. So yay because I needed a pair of jeans because the weather was much cooler than I'd packed for. The dress section, however, felt a bit repetitive. Lots of the same styles, so not a ton of variety there. One thing that really stood out was the shoe section, especially if you're a size 10. There was a very large selection, which isn't always easy to find. Overall, a solid stop if you're looking for quality denim and shoes, but also know that it's Nordstrom Rack so options will always vary.

Just had the best experience with this locally owned shop. The sales girl that helped me was so…read moreprofessional and friendly she went the extra mile. I will be back. Their clothes are very stylish.

Just wanted to write a review about the amazing employees at Bella Bella on metairie road. Not only…read moreare they extremely helpful everytime I've been there, but they are also very honest and trustworthy people. I recently left my wedding rings there accidentally when I was trying on a blouse in the dressing room and they held onto them for me during the Mardi Gras break and I was able to pick them up from them right when they opened after Mardi Gras. I know that I may not have been this fortunate had this happened somewhere else, so I am extremely grateful for these hardworking, honest people!!