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Sears

4.0 (2 reviews)

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12 years ago

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Aldo

Aldo

(3 reviews)

$$$

I just got hustled big time at Aldo in the Riverwalk Mall. Throwing out a l'il caveat emptor for my…read morefellow shoppers: BEWARE THE INSOLES. This story begins on Black Friday, as do so many tales of shopping woe: I realized there was a black-platform pump shaped-hole in my shoe wardrobe and set about remedying that with a cute selection from Aldo's website. The shoes arrived; they were sexily, vertiginously high-heeled, yet work appropriate. I could see them lending a hint of stripper-y charm to a white blouse and pencil skirt ensemble. Unfortunately, they didn't feel equally smitten with me: They tried to slip off my feet with each step I took. To the mall I went, armed with a receipt and a valid request for an exchange. "Did you try putting in an insole?" the sales lady asked brightly when I told her the shoes were too big. She whipped out a couple insoles, as well as some kind of sticker deal for the back that she assured me would keep the shoes from sliding off my heels. "These just don't fit. I need another pair," I told her, wondering why she was so invested in keeping me with THIS particular pair of heels, like she was a marriage counselor bent on keeping a couple together, even though half of the couple is abusive (The painful shoes half). I picked out a similar pair, one that I hoped would be my sole mate (sorry). "Here! Let me put some insoles in there for you!" She whipped those puppies in place before I even had a chance to test out the shoes. "How's that? Need another insole for the back?" "No. This is good." Reader, I bought them. And though I flinched a little when she revealed the price, I assumed I'd accidentally pulled shoes that weren't on sale. And when she said my coupon wouldn't scan, and asked me to come back and use it on a future in-store purchase, I agreed, even though I knew I wouldn't fight the Riverwalk crowds or the Crescent City Connection before the coupon expired. In so many ways, I allowed myself to be hustled, and that's exactly what happened. I take some small pride in the fact that I declined the second set of insoles. Because when I examined my receipt, I saw why the total had been so high: The insoles cost $8.99. So - moral of the story: Insoles at Aldo are expensive add-ons, but the sales people won't tell you that. Also, my new pair of shoes turned out to be torture chambers. I'm going to try to unload them to some poor sap on eBay. See how the chain of abuse perpetuates itself? Maybe we can end it, one review at a time. One can hope.

The workers were friendly enough... However i give it two stars for not having the simplest item…read moreduring the holiday season... a GIFT CARD... How do you not have gift cards during the holidays? When i worked in retail we ordered extra bc of the holidays... Now i have to go to Lakeside just for a gift card...

Anna Alteration and Dry Cleaner

Anna Alteration and Dry Cleaner

(5 reviews)

Old Aurora

I've been to Anna's a couple of times for alterations, and it's always a pleasant experience with…read moreexcellent work! For my last visit, I needed a white fit-and-flare dress hemmed. Ms. Anna's process of trying the garment on and measuring/pinning is super quick and efficient. She told me that the dress would be ready in 2 days (and even accommodated me as a squeeze-in client because she and her family were gearing up to travel back home for a couple of weeks in 3 days). I was very grateful! She gave me a prompt call to confirm that the dress was ready, and I scooped it up and loved the length. She even steamed the dress for me (because as with most online orders, it arrived in a bag super wrinkled). I got so many compliments on the dress, and I believe the petite-girl alteration was the perfect touch for my look!

Came in with a bridesmaid dress crisis. Needing around Mardi Gras . Anna originally said she…read morecouldn't due to all the ball gowns needing alterations before me .. but after seeing me about to cry she told me leave dress and she would have it done the next friday. ( night before wedding ) she took my measurements and said she would have to remove zipper and add more material and place zipper back . She went above and beyond for me. My dress was perfect. Anna works alone due to wanting things to be perfect she rather do it herself. When I dropped off my dress she hadn't had a day off in the last 3 weeks. Hopefully now she can get some rest in .. definitely earned a forever customer here .

Sears - deptstores - Updated May 2026

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