I am writing to express my concern about an unpleasant experience I had at one of your stores. On…read moreoct 12th ,I visited the Dollar General located in Walden ny .As I was leaving after purchasing some items, I turned back around to look for my husband. At that moment, the cashier -- I believe her name was Cindy -- told me that I could not re-enter the store with my shopping bags and that I would have to leave them at the register with her. This request made me very uncomfortable, especially since I had already paid for my items. I politely asked if this was a new store policy, and after speaking with the store manager, I was told she had never heard of such a rule. I've lived in this neighborhood for years and have never been treated this way at this store. The situation left me feeling singled out and possibly discriminated against. I hope Dollar General takes this matter seriously and ensures all customers are treated with respect and consistency.

I was at this location in March and again in June. Both times everyone working was very helpful…read moreand pleasant. Got many things at a good discount in March as they were preparing to remodel. Got a lot of discontinued items today at a very deep discount.

I am writing to share some feedback regarding a recent visit to your location on Route 17K in…read moreNewburgh. While I understand that retail environments can be challenging and often understaffed, my experience during my recent visit fell well below the standard of professional service I would expect. During my visit, I approached the register to make a small purchase only to find the area completely unattended. I waited for approximately six to seven minutes. While I was at the point of considering leaving my items behind, I chose to wait to see how the situation would be handled once a staff member arrived. When the cashier finally approached, they moved slowly and did not offer any acknowledgment of my presence despite the clear wait time. Upon reaching the register, the only interaction was a brief "hello," with no apology or recognition of the significant delay. I recognize that staffing constraints are a reality in retail; however, basic professional courtesy and acknowledgment of a customer's time are essential to providing a positive experience. A simple apology for the wait would have made a substantial difference in how the situation was perceived. I hope this feedback is taken constructively, as I believe a greater emphasis on customer service training could significantly improve the shopping experience at this location.

The parking lot is very littered. I guess low class people like to toss things on the ground and…read morethey don't have staff to tidy up lot. The interior of this store is difficult to navigate with a shopping cart. Very easy to hit display end caps and there are support posts that make it hard to get around. Whoever laid out this store should be fired.

The Store in Marlboro NY is absolutely horrendous. The shelves are improperly stocked for starters,…read moreyesterday, September 13th 2018 my fiancé got sick because she bought a bottled ice coffee beverage from the cooler that had expired in MARCH. That beverage sat on the shelf, or in storage for 6 months AFTER its expiry date and was allowed into the hands of a customer. The store is CONSISTENTLY filthy. chipped floor tiles causing a tripping hazard in certain aisles, caked up dirt and mud all over the floor as if it hasn't been swept or mopped in months, AC that didn't work for half the summer making employees and customers alike very uncomfortable. I do not blame Employees for these issues, I Blame upper Management. I was a regular at this store for some time due to it's low prices but am boycotting after my fiancé was able to purchase a dairy product that was 6 months past expiration. Every employee I've known there doesn't last long, and it's not because they're irresponsible people. it's because they're unsupported by their leadership in corporate roles, heavily overworked due to understaffing and exhausted beyond reason. for the low wage they're probably being paid, its just not worth the headache. whenever I go, they're just sad. They seem depressed, defeated and distraught. In conclusion, it seems to me their employee quality of life is miserable and unfair. Upper management needs to take pride in the storefront they put together and present to the public, instead of relying on their low prices. I grew up in this town and have watched as the store has degraded more and more over time. It's become a real eye-sore on the neighborhood, the sign on the front of the building is even dirty and probably 40 years old. If your employees were treated better, had more support from additional staff (Which you need to hire) and you invested in maybe updating the floor tiling from the 70's which is all but crumbling away, they MAY be interested in sweeping, mopping and checking expiration dates. Get it together Dollar general, you've lost me as a customer until that store see's some improvement. Sincerely, Someone you've pissed off.

The store in Marlboro NY is TERRIBLE. I wanted to return a few packages to the Fedex drop off…read moresection that Dollar General offers. The lady at the front looks at my packages and rolls her eyes, tells me to wait on the side, she will be right back. Next thing you know, she comes back and tells me the ONLY person that can scan a Fedex package is on her "lunch break" at 6:15 PM and if I can come back in a half hour, I can get my packages scanned. So let me get this straight, she's the ONLY person that can scan packages, she can't excuse herself real fast to scan two packages to Fedex from her break? Extremely rude, extremely disrespectful. If you have an attitude about customers bringing packages to the drop off, then dont offer it at this location. I never have a problem at CVS when I return a packages to UPS. They all are pleasant and they all scan. Something Dollar General should do is make sure everyone can scan a freaking package. And one more thing, when was the last time , you didn't have to work on a break? like COME ON!!!!!! Two packages for 1 whole min.

There are always some things that are not truly a dollar. It has a decent selection of cheap items…read morethat you may or may not need. It serves its dollar store purchase.

From the owner: Dollar General Wappingers Falls is proud to be America's neighborhood general store. We strive to…read moremake shopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

Solid no frills convenience. Clerk was helpful and I was able to get needed staples for a…read moredelightful afternoon of snacking.

Love this store. Nothing fancy and sometimes many cartons with stuff to put away, I just go down…read moreanother isle. Little of everything you need and sometimes things you didn't know you needed. Curtains,sheets,rugs,utensils etc. the girls up front very friendly too.

Come on folks this Dollar general shop in upstate New York about 1 hour from Westchester county…read moreaint that bad . Maybe it's not the best stocked dollar general I have visited and I have visited plenty but it has mostly all the A to Z of any dollar general store and I was able to roam around freely as place was still empty at 930 am . Glad I got the dollar general app and have a bunch of coupons that I used to knock off about 15 bucks From my total of 73 bucks . Parking lot is a plus as most dollar general stores have only street parking and no wait to ring up all my stuff .Giving 4 stars cause I got some useful goods and saved some bucks .

Rude employees who use foul language in front of customers, and it doesn't matter if they're a…read morechild, they still use foul language. Also, the employees with the exception of a few of them gossip about customers and people who live in Pine Bush. I used to love shopping there, great items that weren't expensive, now, customer service has gone down hill, and it's not anywhere I will ever shop again.

Barbara! You are loved! I came here with my daughter who was rocking in her new ankle braces and…read moretaking her first real walk in them. I met Barbara. She was just the sweetest thing ever! I was met with such a home vibe. We've been thinking of her since and look forward to coming back here. She makes you want to shop there!

Stopped in to look for some clearance items and found several I wanted to buy. This is a smaller…read morelocation as it is at the end of a strip mall. Was happy with the cashier that checked out my order.