I'm a DoorDasher and on May 16th around 4:30 PM, I had a noticeably uncomfortable experience while checking out at this location. The customer ahead of me was helped with a warm attitude -- the cashier, Linda, smiled throughout their interaction and displayed great customer service.
However, when it was my turn, the energy completely shifted. Linda looked at me with clear disapproval and asked, "Is this it?" in a noticeably dismissive tone. I only had one item -- allergy medication -- and paid with my Dasher card using tap-to-pay. After the transaction, she slid the medicine back to me without a word.
I politely thanked her and mentioned I'd just be putting the item in a bag since the customer requested a doorstep drop-off. She didn't respond -- just continued staring at me with the same cold expression. As I walked away, I said, "Hope you have a good rest of your day," and again, nothing -- just more silent staring.
What made the situation even more frustrating is that as I got to the door, I heard her greet the next customer warmly, smiling and asking how their day was going -- a stark contrast to how I had just been treated.
I don't expect over-the-top friendliness, but basic courtesy and professionalism should apply to everyone -- including delivery drivers. This interaction left me feeling singled out and disrespected.
'm not someone who pulls the race card, even though I'm Hispanic. But maybe it was my tattoos, or the blue in my hair -- who knows? Whatever it was, I felt judged and dismissed. I've worked in much more professional roles, and I know how people deserve to be treated -- with basic dignity and fairness.
If I were in a management position over Linda, I'd have a serious conversation with her. Her job is not to treat some people like they matter and others like they don't. Everyone deserves to be treated with equal respect, whether they're shopping for themselves or working hard delivering for others. read more