The Liberty store folks have a challenge with phone orders. On three (3) occasions, I have submitted phone orders online only to discover, when I arrive to pick-up the order, nothing has even begun! To be fair, the Store Manager was very apologetic, provided a store gift card in excess if what I ordered, and assured me the issue would be addressed. read more

We were staying in a nearby hotel and stopped in. The surrounding area has very upper middle class shops, and this grocery store is likewise nicer than the standard grocery store. I went straight to the cheese counter, which had a very nice selection of domestic and imported cheeses. I bought a number to take home. I would visit this store again when I am in the area. read more

Hy-Vee - cheese - Grocery Near Me - Liberty, Missouri

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Liberty Hy-Vee is friendly, clean, well stocked, has great food, a wonderful selection of sorts of produce, bakery, and meat items. Its my favorite place to shop read more

The employees are extremely friendly, fun, shopping experience, and overall clean store!

Very clean store, we'll stocked, friendly employees, lots of variety to choose from, hot food options are well worth it, plus lots of beer, wine and liquor options for any occasion. read more

Very friendly and clean!! Great food court!! Fantastic experience at the Liberty Hy-Vee!!!

visited Market Grille Bar with my friends to watch the Missouri Basketball Game. Unfortunately, we had the worst service experience we've ever had at Hy Vee. Isabelle, the server, seemed more interested in chatting with her coworker and huddling in the corner with her friends & playing on their phones than in taking care of us. Our food arrived without silverware, and she never returned to ask if we wanted another drink. One of our party members never received any service at all. Isabelle promised to come back, but she never did. When we all looked at our tabs, I ask him how much his was, he said $0, she never came back & took my order. This experience is a stark contrast to the great service we used to get at Market Grille Bar. The night bartender knew our names and made sure we were well-cared for. We felt like valued customers, not a burden to Isabelle's social life. Unfortunately, we won't be returning to Market Grille Bar. read more

They have a bar. And it's one of the best places to grab a beer on weekdays especially. Great bartender named Reese serves up fine drinks, beer specials, and sharp sports takes! Regulars are a terrific welcoming bunch! read more

Hy-Vee - Several TVs with sports featured. - Grocery Near Me - Liberty, Missouri

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We feel like the produce is overpriced for the poor quality. What we dislike the most is the terrible training among the teenage cashiers and baggers. Consistently the cashiers struggle to identify basic produce and often seem to embarrassed to ask for help. I appreciate that local teens cut their teeth working at HyVee but maybe, just maybe managers could teach them how to now to not launch items from the register down the conveyor belt. We have come home with so many bruised apples and bananas I feel like we are due a year-worth of "make amends" produce. read more

I just relocated here from Portland Oregon. I had my favorite stores there and have been visiting most stores in the Liberty area. HyVee comes as close as any to one of my previous favorites. I find the store clean, well stocked, the employees very friendly and helpful as well. I really like the deli too. Moreover, I've never seen a store that had an Asian grill as does HyVee's Market Grille Express. I've read recent reviews and seen people complain about the Market Grille... What's not to love? The service is proficient and expedient, the food delish and reasonably priced. I'll agree that the store is expansive but expansive is what's needed given the selection they house. You can't have it both ways. As to navigating the store, that just comes with familiarity. Pro Tip: They take Apple Pay It doesn't get any easier!! Now go! read more

Asked and paid for six pork chops. Meat wrapped and handed to me. Got home and only five in the wrap. Pre-school counting chore! Or is this a HyVee half dozen? read more

We have always been fans of the Hy Vee Market grill. Always good food and drinks and the daily specials were always a good deal. We went in tonight to learn this location has been changed to an "Express" market grill. The menu is very limited now and it's basically a food court, you order a cash register and your food is brought to you. To add insult to injury as we were leaving we saw some moldy bread in the parking lot right next to all the Hy Vee Catering vans. read more

Hy-Vee - Grocery Near Me - Liberty, Missouri

Love this store! I'm a frequent shopper as I have to have the Jalapeño Cheddar Sourdough bread! Market Grille is phenomenal with great service! Could not be happier in the selections and produce is much better than the competition! read more

Normally my favorite grocery store in the Liberty/Shoal Creek area. BUT....this remodel is insane in my opinion. They've added a large "spa products" area which seems silly. I'm at Hy-Vee to buy GROCERIES. The grocery products are all over the place and even the employees have no idea where some items are. I'm also a little concerned with the noticeable increase of self checkout stations. I'm going to take a little hiatus and try again in a week or two. I truly hope things improve as I'll be sad to "lose" my favorite grocery store. read more

Pharmacy is crap I tried to call and talk to an manager after my experience no1 would take the call! Also they started assisting me only to stop and go help someone else. They gave me someone else's medicine and debit card! Then when I questioned them about it they felt like it wasn't a big deal! I'm like what if I would have taken this f$$$ing medicine and not looked at the shit! They truly don't care about the customer service in this department if they did I wouldn't be writing this! read more

I really like this location. This store has everything! I love the natural/whole foods section! The store is clean and usually easy to get around in (in spite of how huge it is). Right now they are working on adding/remodeling a small section inside so something have been moved around. read more

I love this location! The employees have been friendly and the selection of foods is nice. Their bakery looks great and the chocolate chip cookies are awesome! The fresh food they cook up in the store is great too. There are so many options in this store, you'll find everything you need in one visit I'm sure. read more

We used the HyVee bakery for doughnuts for my daughter's wedding reception. I had taste tested a local doughnut shop that had been recommended and the doughnuts looked terrible and tasted worse (on a Saturday AM! ). I ended up at HyVee and with personal previous bakery experience myself knew the doughnuts looked great. They tasted as good as they looked! So I let my daughter know we needed to use HyVee. I made numerous calls to cateering as we worked out details. Always friendly! The delivery driver found us! The doughnuts looked gorgeous and were a huge hit!! A friend who doesn't eat sugar ate a blueberry doughnut as an appetizer. Thank you so much!!! My daughter has wanted doughnuts at her wedding forever!! read more

Hy-Vee - Doughnut ladder - Grocery Near Me - Liberty, Missouri

Review of Floral Department: Flower arrangement ordered from out of town for delivery to friend in Kansas City. I was really pleased with the quality of the arrangement (very close to what was pictured on line) and the option for same day delivery. Delivery was made within 3 hours of placing the order. Friend was very happy with the flowers! Very positive experience from start to finish! read more

I've been here a number of times to buy food either for a team potluck or some other event. I just couldn't check in because this wasn't even on Yelp. lol I meant to write this review about 4 months ago but I forgot to do it. They had what looked like a food court which was near the deli area. I'm not sure but I did see seats and tables to sit down. The bakery had some pretty good-looking cakes as well as other goodies. The place was very clean and organized. The prices looked low but I can't really compare it because I had nothing to compare it to (maybe Target's price? lol). Their wine and beer area was large and they even had a walk-in refrigerator for beers and ciders. Good grocery place to buy food and drinks! read more

Hy-Vee - Grocery Near Me - Liberty, Missouri

Hy Vee ALWAYS gets it Right ! It's Amazing when you stop and think about it ... They just Never Miss and are such a Big Part of Your Life without realizing it ! The Pharmacy is Amazing ... You need something ? They have it or will have it ASAP - recently I had a bout of Throat Cancer - During Radiation, I needed a Special Tooth Paste to Maintain the Health of My Teeth ... Not a Shelf Item ... No Problem ! Pharmacy Manager Maria Trout found and secured it for Me in just a few days ... Big Help What can you need that they don't have ? The Store in Liberty is Always Spotless, considering how many People shop there daily it's Amazing that when you walk thru the Isles the Shelves look as if they were just stocked for You ! Love the Market Grille, Angela Heller the Manager always makes you feel Welcome and treats you like she hasn't seen you in weeks and thrilled to see you ... even though I was here Yesterday ... Lol - Have many Friends that were just Customers I met there ... we have our Little Club and then Grocery Shop ... Hy Vee gets it Right ! read more

While i appreciate the response from the business owner, there's no need to have me tell you anything further. The management team simply needs to walk in the door, grab a cart, and attempt to complete their shopping list as a 'civilian' a few times. Then go to a competitor and do the same. The frustrations of this store will be easily perceived...no consulting firms, surveys, or an MBA required. read more

The bakery items are super overpriced for grocery store bakery. A bite size cupcake at a $1.99 for one is a joke. I didnt realize how small this mini cupcake was until i saw it in the package. It was bite size. Way overpriced. This should be a dollar. And a normal cupcake maybe $1.99, maybe... read more

Terrible customer service, left my bill fold at home, ask if would take a check on local bank, they said yes, groceries less then $70 then went to give them a check manager said no without ID, we said customer service had said OK since on local bank, he said didn't care who said OK, needed ID, embarrassed in line will never shop there again, went down street to Price Chopper, they where happy to take my check. read more

This has been my go to store for years. I am very disappointed in the remodel. Mostly the change to have so many self checkouts. I choose Hy-Vee for their service and quality fresh veggies/meat. But the new checkouts have them using 2 human cashiers and 6 self checkout terminals. I will give them a chance to fix their ways before I move my business elsewhere. read more

Are used to love this Hy-Vee. However the remodel is a disorganized mess. It really is a shame they took a busy bank with convenient hours and great customer service out. Then they added a spa section with shampoos and soaps etc. It seems like a massive waste of space. The managers stand around and talk to each other while the customers wait in long lines. Instead of opening available lines for additional cashiers to service us they stand and chat and laugh. This Hy-Vee customer service has gone downhill fast. If this doesnt end by the next time I visit, I will be going to Price chopper at 291. read more

This location has gone from 5 to 0 over the past few years. Inventory sucks. We use chopped dates, for example. Never in the store in the past 3 or 4 years. Tried to buy plain old vanilla ice cream, either Hagen Daz or Blue Bell. Not available. Wanted Clorox wipes. Not available. Wanted Lifes Savers candies, none available (just gummies). Had a prescription...nobody waiting, but it took an hour to fill. This is just a sampling. If we try the aisles on line service, we get lots of out of stock (even tho the web site show item as in stock) or a frequent message asking for subs from our shopper. Really, we are so disappointed. read more

Ok, maybe kinda weird to review a grocery store, but the people here were so friendly and helpful I had to write something. In from out of town and needed to stop in a pick up a few items for a party. I asked an associate where something was and she was kind enough to walk me to the item. Not a big deal to some people, but when you are in the retail industry you take notice to the little things. Huge store, amazing variety of prepared food options, and very friendly service. Also, there was a gentleman that works in the floral department (I don't remember his name, sorry!), but he was such a delight! You could tell he really enjoys his job. Great job Hyvee on training your people right! read more

This place is a real shit hole, store is dirty, found mold on their fresh pineapple upside cake, WTF and the prices are excessive.

I really like Hy Vee in general, but this one is so nicely laid out. I loved the big grand opening sale they had and trudged there in snow and ice to take advantage of it. I'd do it again too! The employees are very helpful at this location and my usual location in Gladstone. Whatever hiring practice they've used to get these super friendly, knowledgable people is working. I ran in on my way to Ginger Sue's yesterday morning because I realized I had forgotten my allergy meds. As you may have read in my Ginger Sue's review, I promised to take my meds and order the bacon. We swung in and I found the much needed loratidine for 2.99!! What? Man that's a good price. Better than I saw available at walmart! I heart Hy Vee. read more

This Hy-Vee is still just a couple years old so it follows the them of new stores - concrete floors, open plan, separate liquor department, good variety of healthy options. There are two grocery stores in the Liberty area (actually, there are three - there's another Price Chopper on the Southeast end, but it's way over there), Price Chopper at 35 and 291, and this Hy-Vee in the more central area in the Liberty Triangle. Both are equally easy to get in and out of, each has its advantages and those advantages are probably so specific to my shopping habits, it doesn't make sense to note them here. The bottom line is that if you like Hy-Vee, go to Hy-Vee, if you like Price Choppers, go 3/4 of a mile up the street to Price Chopper. read more

Prices were high when the opened, but they have come down since it seems. Really like the store. Only complaint is they seem to never have good produce deals. Liquor store has the best selection (for beer at least) in the Northland east of Bubbles on North Oak. read more

I'm over the moon with this Hy-Vee bakery. Long story long: Last Friday was my daughter's first birthday and two weeks before the party day, I went to Target in liberty and ordered a specialized cupcake spread into a 1 and a smash cake. Day of party it was supposed to be there ready by 7am. I went to pu at 10am and they NEVER made it! The party was at 6pm and now I had nothing for it! I called the Hy-Vee bakery minutes after leaving Target in tears and they were quick to answer and transfer me to the bakery. I wish I had gotten the name of the cake decorator I talked to. I told her my story and when the party was. She asked me to describe my vision and without ANY hesitation said she could have it ready by 4! I showed up 3:30 (to shop for a few other things but also just to see if it was done) and it was in fact done! This Hy-Vee and their bakery saved my party! I got so many compliments on the cake, it couldn't have turned out more perfect and I am SO SO greatful! We will be back and tell everyone about this amazing bakery. I almost forgot to mention how delicious it all was too! Thank you so much Hy-Vee bakery! read more

A friend told me, "It'll change your life!" She was RIGHT!! Aisles On-line is the way to go for easy, efficient grocery shopping! There is a small fee for orders less than $100, but no charge for orders over $100. Previous purchases are saved and it's easy to re-order frequently purchased items. I always choose the option to allow for substitutions if my chosen item is out, and that's actually a great way to get introduced to other items you might not have otherwise tried. The delivery drivers are always friendly and professional. I have gone from dreading grocery shop to looking forward to it (mostly because I can be lazy and do it in my PJs in bed!). I have regained at least 3 hours of my life every week by not having to fight crowds and wait in lines at the store. My back appreciates the reprieve from not having to load and unload the groceries! Also, they now offer Simple Fix meals in the prepared food section. Think Hy-Vee's version of Home Chef or Hello Fresh. I'm lovin' me some Hy-Vee and all the thoughtful, efficient little things they have brought to the world of grocery shopping. Now if only they could get my kids to take their dishes to the sink..... read more

Hy-Vee - Grocery Near Me - Liberty, Missouri

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My problems are not really about slow service but service in general, that was my best option. I placed my first ever order for AOL, pick up was scheduled for Friday 5-6pm. I received a text letting me know it would be late and not to come pick up until they notified me. I called to see how late because some of the items were for our dinner that night. I was told 730-8, yes kind of odd to say 730. ‍. I canceled the order because I needed some of those items sooner obviously. I was told the funds would be returned back to my card in about 24hrs by Jo. On Monday I made a 2nd attempt at trying AOL with pick up for Tuesday 8-9pm, late but that's on my way home from work. I received another text about working on orders, orders would be filled by 8am. Again that wouldn't have worked because I needed some of those items to start preparing things when I got home for the next day. I tried calling to check on my order. I sat on hold for 9 minutes and 42 secs before I had to hang up for work. I called again, on hold 6 + minutes before being disconnected. Finally got through to someone on my 3rd call and 8 minutes on hold. My order would be ready pretty close to time. And I mentioned to them I still had not been refunded my funds of $200+ from Friday. I know find out 5-7 days, that's what they should have told me to begin with. I pick up my order after waiting in line for more than an hour, ok I understand being busy. I get home at a bit after 10pm and 1/3 of my order is missing, items I needed. I call and was told to leave my name & number or call back when the manager would be in, after 6am. I can not recall the name they gave me, Valerie or Mallory maybe. I called and was passed around a couple times and then was told I would need to leave my name and number, "someone will call you later." Needless to say, I won't be going there again. I go pass 2 Price Choppers because I like this store. I even used them for a $500 catering order for a birthday party once, that truly was a great experience. However, I won't be using them for our upcoming 2 events. I guess I have to wait and see what happens as for a reimbursement, update to follow. read more

I ordered flowers for a friend that were supposed to be delivered to their house. I called to check on the flowers because there had been no updates made when I signed into my Hy-Vee online account. The lady that I spoke with explained that the flowers were back at the store because the delivery driver said the road was too narrow and she was worried about damaging the van. I had to go to the store to pick up the flowers and make the delivery myself, which defeats the entire purpose. When I got to the store, the flowers I was given looked NOTHING like what I had ordered. I had even bumped up the amount I spent to make sure it was a big, full bouquet. I understand that I had chosen florist choice, but I thought that would mean that the types of flowers might be exchanged based on what was in season or available. They bouquet I ordered was in a tall vase and very full. The flowers I received were is a short, wide vase. The flowers were a let down since there were so many buds. What really irritates me, is if I hadn't had to deliver them myself, I wouldn't have known how terrible the flowers looked. They definitely were not worth the amount of money I spent on them. My husband, who handles things much differently than I do, called to get the delivery fee back. After being told repeatedly that they had attempted to deliver so there would be no refund, he finally got to a manager and explained that there was no reason to pay the delivery fee when we ended up having to make the delivery. Throughout the whole experience, we received three different versions as to why the flowers had not been delivered. All in all, one of the worst consumer experiences I have ever had. I love Hy-Vee, it's were I normally get my groceries, but this one experience might have been the determining factor to start going somewhere else. read more

Hy-Vee - What I ordered... - Grocery Near Me - Liberty, Missouri

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I have went to this store for the last 18 years. i use to love going shopping here everyone was friendly, management and cashiers and the store was great. coming from california it was a whole new experience to feel this small town friendly store. I have to say the last year has been awful the changes that have been made this store is just like Walmart with the self check out now, theres hardly any cashiers, the lines are so long. everything is jammed together. I don't recognize anyone from the previous times i have gone i was told the other day by a employee that "they cant keep people" i guess all the old employees have left. i called today to ask how much the flu shots are and hours. i was put on hold then when i finally reached the pharmacy they hung up on me!! i am truly disappointed in this store. read more

Once again, bad produce. I paid $3 for two grapefruits and $2 for an Ugli fruit, Very disapointed in all three fruits. The Ugli was dry and hard inside. Not what they are supposed to be like when fresh. The grapefruits went to a new level. The first one was dried out and juiceless inside. The second one did not last a week. I found a huge rotten spot on the side that was not there when I bought it. A grapefruit that can't last a week? Means that it was not fresh in the first place. Also as a fervent citrus lover, I never had a grapefruit rot after I bought it. I plan to shop Sprouts and Target for produce from now on. read more

Stay away from Hy-Vee for the next several days. They are rearranging the store. Rather than close, they have remained open. Which is extremely inconvenient. I asked a manager for to help find a common item today, even he couldn't find it. I will probably give them a try when they finish this project. But, they certainly didn't give any concern to customers when they planned this project. read more

Since starting the Hyvee Aisles online ordering, I've had about 8 orders delivered. Always punctual, polite, and accurate.