The parking lot was clean of any trash and hazards. Entry was clean as was the store. Took me a…read morebit, but I found what I was looking for. I'm not sure when a standard pack of bacon became $10.00 . When approaching the registers to check out, even though there are four registers, we only had the option to use self check out. That is such a pet peeve. When did this become a thing? I don't work there, and i had just left my full-time job. Would you like my invoice for working at your store as well. I mean, come on! What's the point of having employees up there. I'll take my business elsewhere.

I recently moved in the area and this grocery store is closest to me. My car recently broke down in…read moretheir parking lot in freezing temps. One of the employees tried to help me jump my car but it didn't work. They welcomed me back in the store and continued to check on me and my daughter to make sure we were being helped. Another male employee walked me out when the tow truck came to make sure I made it to my car safe, which I appreciated as the area is a little sketchy at night. Very friendly and helpful staff here. Good deals if you're a member too!

Coming here the first time to this grocery store in Waukegan it was surprisingly big. It had a lot…read moremore than we were expecting. Lewis Fresh Market certainly isn't one of those cramped little stores. Has a lot of produce and other items. The prices aren't the best but they're pretty comparable to other places. Best thing is the produce because it's all fresh. It's comparable to the Cermak Fresh Markets. There's a lot of Mexican and other Latino stuff in here along with some other countries too. Has quite a lot to go through so you can find many good items. There's a grill to order tacos and tortas. Also there's a hot bar and salad bar. Other popular areas include the bakery where they cut fresh loaves. Has even more produce outside, especially when they have pumpkins in autumn. The prices are okay for being fresh. For sure we could go here again if in the area. It's got a couple locations, including this one on Grand. The produce is considered to be the best stuff.

First time here. Okay, so this place is the opposite of Wholefoods but I like picking up my…read moreMexician junk food fix at the hot deli since I was in the area. Something I do at all ethnic grocers. There's no organic vegetables available and there is a popular bakery which I did not patronize. Not a place to drive to but interesting to pick up some Mexican while in the area. I liked my carnitas by the pound & threw the spinach pies & cooked chicken in the freezer for those busy days.

In today's world people don't take the time to thank people that go out of there way for you…read more last Friday I went to the Tony's fresh market in waukegan for fresh grapefruit juice they were out I was sad. Saturday I called and talked to Fabiola the women that works in the department that makes the fresh fruit juices and cut up fruit. She asked me when I could come in I asked her when she would have the juice ready . I told her I would like 3 bottles she said give me 25 minutes and that she would put 3 aside for me. I Went to the store and there in her section she had the 3 juices I reached into my pocket to give her a tip and she said no thank you I love my job here and I'm here to help. I also talked to the manager who could not of been more accommodating and was happy that I was taken care of. The feeling I got is the actually care about their customers being happy and I'm happy their employees are happy as well Thank you Favoila for the fantastic service god bless

Went there this past Sunday at 9am, they only had 1 checkout open with 15 people waiting to be…read morechecked out. I went to the self-checkout and it was a nightmare. The machine kept having errors the clerk standing in the middle was no help at all, she had attitude. I usually go next door to Lewis and after this encounter will continue to shop at Lewis. At least they have friendly associates and no self-checkout counters.

Fresh meat and little produce department very clean tacos and rice bowls are wonderful good…read moreselection

They let there kids work the cash register and when they ring you up wrong, the owner would rather…read morearguing then to just fix it. The own told me what's the problem and continued as if nothing was wrong. I was cheated out of $5.00 and no I will never go there again.if I could rated a zero that's what he would get.

The prices have gone up substantially and the the employees are the worst. The bakery always makes…read morethe cinnamon twist donuts that look like male fertility symbols. Moldy bread and produce left out on the shelves, even after notifying employees. They just say "this isn't my department". The always stoned deli children ask how you want your slices, then proceed to turn the thickness back up so they don't have to make as many passes. The in store online shopper employees have to be on some kind of time tracking system because they are terribly rude to the in store shopping customers. Racist white cashiers, racist black cashiers, all the cashiers are terrible except for the hard of hearing ladie (she's awesome and deserves a raise). The store manager is failing and should be replaced.

I'm pretty beat up and sometimes crabby from a bad wreck and 45 yrs construction, but going here…read morethey are always pleasant and they seem to really care, and remind me of shots needed, always a pleasure! They always go out of there way to help and have your prescriptions ready

I like this Jewel very much! I especially like their pick up service. They will chat with you if…read morethey need to possibly substitute an order. My favorite food is at the deli or the bakery! They also have good items prepared and you take home and bake them. Good chicken! It is a busy store! If you read the aisles you can find your items or ask! I usually do self check out . The store is friendly and it is relatively clean for the busy atmosphere. I am happy there is a Jewel I can attend and get my favorite shopping needs and buy select items which are Jewel items

On January 26, 2026, at approximately 8:44 PM, I contacted the Jewel-Osco location at 1400 21st…read moreStreet, Zion, IL 60099 to confirm availability of a carpet shampooer for a 24-hour rental. A store associate confirmed that two units were available, took my name, and assured me I could come in. Given that it was 6 degrees outside, road conditions were poor, and I was dealing with red wine stains on cream-colored carpet, I drove approximately 36 minutes to this location based on that confirmation. Upon arrival, I went directly to customer service. The associate there explained he was unfamiliar with the rental process and went to locate someone who could assist. He returned with an individual who I later learned was the Assistant Store Manager. This individual approached me shaking his head and immediately stated that they were not renting out any shampooers at that time. He did not introduce himself, wore no name badge, and presented himself in an unprofessional manner. I informed him that I had just called and confirmed availability prior to driving there. Rather than attempting to verify inventory, problem-solve, or offer alternatives, he simply dismissed me. Only after I firmly stated that I had traveled specifically for this rental and requested management assistance did anything move forward. What was most concerning is that neither the Assistant Store Manager nor the team lead present seemed to know the basic protocol for equipment rentals. In any retail environment, especially in leadership roles, managers are expected to understand core store operations or, at minimum, know how to quickly locate the correct resources. Leadership is about resolving issues--not avoiding them. As someone who understands store operations, I find this unacceptable. Managers are typically trained across departments specifically to prevent situations like this. Instead of taking ownership, the Assistant Store Manager stood by while frontline staff absorbed the pressure. It was only after I stated I would escalate the matter to corporate that assistance was finally provided. I want to acknowledge Ana, the cashier who ultimately helped me complete the rental. Ana demonstrated professionalism, patience, and competence throughout the process. I later learned she has special needs, which makes it even more troubling that she showed more knowledge, initiative, and customer service than the Assistant Store Manager--who likely earns significantly more and receives leadership incentives. Based on the way I was initially brushed off and dismissed despite having confirmed availability, I genuinely felt that I was not taken seriously, and I question whether my ethnicity played a role in how I was treated. Incompetence in leadership damages employee morale, customer trust, and sales. Customers should not have to stand their ground just to receive basic service. Had I not remained firm, I would have been sent away after making a long drive in unsafe conditions for no reason. This experience was deeply disappointing and unacceptable. Until accountability is taken seriously at this location, you will not receive my business. By the way the manager im speaking on Eric Wesner

ordered 48 pieces of chicken for my family reunionand I got dry overcooked chicken that either had…read moresat out for hours or was just plain overcooked. The chicken wings were so overcooked there was no meat in them. And you literally couldn't eat the white meat. I brought it back and all they would give me was half of my money back. Because I didn't have that much chicken with me. People were getting it and throwing it away. What was I supposed to do? They were trying to eat it. It just was too tough and dry. They should've given me my full refund in my opinion.

Placed an online order for pick up a few years ago and was so disappointed with the service that I…read morestopped going. I recently started to utilize online ordering for pick up again and I have been very pleased. Those young men hustle back there. Happy customer yet again.

Bought some groceries from this classic store in Waukegan that has old school charm. Cribb Fine…read moreFoods has been a staple in the neighborhood for generations. It may be most notable for the popular butcher section but there's also produce. Has cheap prices on many items. They prefer cash so bring some of that. A small store but it has a lot. It's not as much to choose from as the big chain groceries but there's quite a few finds. The most popular part is the butcher to get fresh meats. Basically that's the area at the entrance. If you prefer things not from animals there's plenty more in the store. Has alcohol. Last time I found a can of Crazy Cowboy for $1.99, and there's other cheap beers too. As for the produce it's not great but it's cheap. It's about $2 to get a few oranges. A few other good things in here. They only have a couple checkout aisles, and they prefer cash but that's not required. For sure it's an important local business. It's a lot better than going to some corporate chain. They're closed Sundays.

Five stars for the subs and the bratwurst. This grocery store and butcher shop buried in a Waukegan…read moreneighboorhood, have some of the best brats I've ever had. I brought some to a family vacation in Michigan and everyone said they were outstanding! Forget the Big Brand name brats and support the local mom and pop joints. My freezer was packed with them all summer. The sub sandwich was also one of the best, with fresh sliced meats and cheeses and veggies. It never made it out of the parking lot. All I wanted to do was try half of it but I couldn't stop eating it until there was no more. I also tried the stuffed pork chops that are huge and tasty.