I recently came to this location, adopt a reptile. They were fast and efficient with giving me the…read moreinformation I needed and in and out of there with no issues. Very friendly staff enjoyed my experience. Keep up the great work. :)

The groomers are some of the rudest people I've ever met, on multiple occasions since January this…read moreyear. They're clearly meant to work with animals because they don't know how to interact with humans. If you step foot in the groomers shop, prepare to have your time wasted because you get stared at like an animal in a cage at a zoo for 5 minutes before anyone asks if you need help, just to find out they aren't taking walk ins because they are too busy standing around talking instead

We bring our dog here for his grooming, they do a great job every time! Our dog is usually jittery…read moreif we trim his hair, but he's very calm with the staff. We also get his food & treats here too. There's sales & rewards programs to get percents off your total on store bought items.

I just learned that Katie the trainer has left Petsmart in Countryside. What a great loss!…read moreI have taken so many of her classes and she was wonderful at addressing all my pup's behavioral concerns. Also gone is Amber who was always helpful on the floor. My dog, Kevin adored her. Why did PerSmart let 2 wonderful employees leave? I used to travel further to go to this store. I will not be going there any more.

If I can give zero I would.This store is completely staffed with rude people. I dealt with Alexa…read moreshe was horrible. Went in there to purchase my kids first fish tank and fishes and as making the purchase they turned my selection of fishes due to the tank I had. Since when you tell a customer how to spend there money telling me the size wasn't correct when you have all these fishes crowded in the fish tank day and night. This service was horrible.

Donna in grooming is an angel!! My mini goldendoodle needed to be dematted-- she was a mess. Donna…read moretook us the very next morning and did an amazing job and she's frankly: awesome. I'll also note that I attempted to get quotes from every other suburban groomer and the cost was over double what PetSmart charged and they couldn't take us for weeks. Ms. Donna: you rock!!

I used the PetSmart hotel and everything went well, from the moment I checked him in to the moment…read moreI checked him out. I would call everyday and they always gave me good news. They are so sweet, professional and respectful at what they do. I received all charges upfront and also an extra for grooming, which I loved cause that way I knew how much to pay. I picked him up early and he was clean and smelled so good even looked a little chunkier. I will definitely be using them again. Thank you to the Hispanic girl that took care of us to check in and out.

Love they way they care for my babygirl. The grooming service is top tier and Phashion is always…read morehappy when they are done. She enjoys her spa days!

I purchased a parakeet and then waiting a few weeks later to purchase another one to keep the first…read moreone company. When I came back in I noticed there was one for adoption and so I opted for that parakeet instead of a "new parakeet". Both times I was told that I had to have the receipt to do a return but it could also be looked up. After two weeks the parakeet I adopted just died. I called to see what to do with a deceased animal and I was told I could bring him (Burt) in to be sent to a 3rd party to be dispatched. When I came I there was an issue because I did not have a receipt and they did not do look ups. Very insensitive response - if everyone does not know the process the customer should not be penalized.

I called ahead to find out if I could bring my pup in for a nail trim, it was about 4pm at the…read moretime. Grooming closes at 6pm. The rep that answered the call told me I would need to be there at 5pm. I told them I get there at 5pm. At 4:54pm I'm pulling into the lot and I get a call saying they waited for me for 30 minutes and they couldn't wait any longer, they have to close. Again, grooming is supposed to be open until 6pm.

These guys had a special deal on the dog biscuits we purchase for friends' dogs, they only have…read morethese Xmas holidays. The biscuits are oatmeal/spiced, and the pups really like these. It feels good to give a good treat to the dogs we know and something that is good for them also. This location has a few minor issues inside location, like dirty floors and dog waste on the floors in many spots. I know the owners should be responsible for their dogs' actions, and pick-up any waste they leave behind.

I'm prefer pets supply plus. Their store does not have special items. Too far away for me.read more

Is this a thing at all petsmarts ???? Came to the store in…read morethe morning to see the adoptable cats. Was told they do adoptions at 130pm. Ok, came back at 130 and was told no not doing adoptions today ?! Poor animals , does petsmart not care about them and this is their line of business? But they have the nerve to ask for donations at the register to look like they do care.Do better petsmart!

Grooming-Kristan is amazing. She has taken care of both of my dogs for years. Never a bad cut. She…read moreis gentle with them. Gives and takes suggestions and doesn't rush off the phone. Thank you. Ralph looks great again.

My dog Kona absolutely loves going to Chicago Canine Club. Whether it's grooming, daycare, or…read moreboarding, she's always excited to be there and comes home happy and well cared for. The staff is kind, loving, and truly cares about the dogs. It gives me real peace of mind knowing Kona is in such good hands. I'm so grateful for this place.

I work nearby and was looking for a daycare facility for our social German Shepherd and she has…read morereally enjoyed CCC. They were great about working her into groups and allowing her time to adjust to a new environment. Recently got her groomed and the results were fantastic. We will be trying the boarding services next. Can't say enough about the professionalism and patience of the staff. I would definitely recommend to others.

We absolutely love and adore the Dogtastic Team! Our girls are rescues and have some specific…read morepersonalities and needs, and Dogtastic always welcomes them with open arms. Not only do the pups love it, but we have peace of mind knowing they are playing and well taken care of. We would recommend Dogtastic without hesitation for Dog Daycare and Boarding!! 15/10 stars

My dog loves going there, so I love it! It's nice for him to interact with other dogs. The staff…read moreis very nice and attentive to the dogs.

I couldn't be happier! Everything was perfect…read more Here's a brief backstory: I have a Ragdoll cat, Honey, who had a very traumatizing experience at The Velvet Touch (see my review and avoid that place at all cost). The Velvet Touch Salon groomer couldn't even touch Honey as she got aggressive with her because they decided to put Honey in a room full of dogs for grooming (never before did Honey behave like that), so I was a bit nervous about taking Honey shortly after that experience to another groomer. However, the ladies at Happy Cat took such a good care of her and Honey was the sweet girl that she always has been and NOT aggressive at all. Honey has found a permanent groomer for herself. Happy Cat is such a wonderful place and it's truly a SALON for cats. Chrissy has set up tall crates for cats to keep them separated and safe with each crate having a cat tree, bed, and even a litter box. The place is also very clean and beautifully maintained. But most of all, the ladies treat your kitty with care and kindness where you can feel confident that your cat will be in great hands. What a difference a groomer makes- one that couldn't come near your cat and another that has no problem and your cat leaves HAPPY. That speaks volumes!!! Here are some photos of Honey being pampered.

The team of groomers at Happy Cat Grooming always take excellent care of my 20 pound, 12 year-old…read morecat Bob. They treat him with the utmost care and respect and he always comes home looking and smelling great! I would highly recommend this groomer to anyone looking for a lion cut for their sweet kitty! :)