We bring our dog here for his grooming, they do a great job every time! Our dog is usually jittery…read moreif we trim his hair, but he's very calm with the staff. We also get his food & treats here too. There's sales & rewards programs to get percents off your total on store bought items.

I just learned that Katie the trainer has left Petsmart in Countryside. What a great loss!…read moreI have taken so many of her classes and she was wonderful at addressing all my pup's behavioral concerns. Also gone is Amber who was always helpful on the floor. My dog, Kevin adored her. Why did PerSmart let 2 wonderful employees leave? I used to travel further to go to this store. I will not be going there any more.

I have so many photographs of Petsmart that I do not know where to begin…read more Excellent selection, but we prefer supporting small businesses so this was a huge letdown The selection cannot be beat The long wait lines are unacceptable We shall never be back Prices are through the roof!! This is the Nordstrom of pet shopping (for bragging rights only) We prefer to support Pet Supplies Plus where there is friendly, personalized help and there is NEVER any wait time in the checkout lanes!

If I can give zero I would.This store is completely staffed with rude people. I dealt with Alexa…read moreshe was horrible. Went in there to purchase my kids first fish tank and fishes and as making the purchase they turned my selection of fishes due to the tank I had. Since when you tell a customer how to spend there money telling me the size wasn't correct when you have all these fishes crowded in the fish tank day and night. This service was horrible.

I used the PetSmart hotel and everything went well, from the moment I checked him in to the moment…read moreI checked him out. I would call everyday and they always gave me good news. They are so sweet, professional and respectful at what they do. I received all charges upfront and also an extra for grooming, which I loved cause that way I knew how much to pay. I picked him up early and he was clean and smelled so good even looked a little chunkier. I will definitely be using them again. Thank you to the Hispanic girl that took care of us to check in and out.

Love they way they care for my babygirl. The grooming service is top tier and Phashion is always…read morehappy when they are done. She enjoys her spa days!

Take your pet anywhere but here, I won't write a long review just look at the photos…read more Cost me $127 for her to look like this. Staff do not care, and my dog came home with a limp, no idea what the did to her.

I purchased a parakeet and then waiting a few weeks later to purchase another one to keep the first…read moreone company. When I came back in I noticed there was one for adoption and so I opted for that parakeet instead of a "new parakeet". Both times I was told that I had to have the receipt to do a return but it could also be looked up. After two weeks the parakeet I adopted just died. I called to see what to do with a deceased animal and I was told I could bring him (Burt) in to be sent to a 3rd party to be dispatched. When I came I there was an issue because I did not have a receipt and they did not do look ups. Very insensitive response - if everyone does not know the process the customer should not be penalized.

These guys had a special deal on the dog biscuits we purchase for friends' dogs, they only have…read morethese Xmas holidays. The biscuits are oatmeal/spiced, and the pups really like these. It feels good to give a good treat to the dogs we know and something that is good for them also. This location has a few minor issues inside location, like dirty floors and dog waste on the floors in many spots. I know the owners should be responsible for their dogs' actions, and pick-up any waste they leave behind.

I'm prefer pets supply plus. Their store does not have special items. Too far away for me.read more

I'm horrified. It is deplorable and downright cruel to have hundreds of fish in ONE TANK. And not…read moreonly that, there were NUMEROUS DEAD FISH floating at the top of the tank. Absolutely disgusting behavior from whoever is in charge here.

Is this a thing at all petsmarts ???? Came to the store in…read morethe morning to see the adoptable cats. Was told they do adoptions at 130pm. Ok, came back at 130 and was told no not doing adoptions today ?! Poor animals , does petsmart not care about them and this is their line of business? But they have the nerve to ask for donations at the register to look like they do care.Do better petsmart!

My dog Kona absolutely loves going to Chicago Canine Club. Whether it's grooming, daycare, or…read moreboarding, she's always excited to be there and comes home happy and well cared for. The staff is kind, loving, and truly cares about the dogs. It gives me real peace of mind knowing Kona is in such good hands. I'm so grateful for this place.

I work nearby and was looking for a daycare facility for our social German Shepherd and she has…read morereally enjoyed CCC. They were great about working her into groups and allowing her time to adjust to a new environment. Recently got her groomed and the results were fantastic. We will be trying the boarding services next. Can't say enough about the professionalism and patience of the staff. I would definitely recommend to others.

We absolutely love and adore the Dogtastic Team! Our girls are rescues and have some specific…read morepersonalities and needs, and Dogtastic always welcomes them with open arms. Not only do the pups love it, but we have peace of mind knowing they are playing and well taken care of. We would recommend Dogtastic without hesitation for Dog Daycare and Boarding!! 15/10 stars

My dog loves going there, so I love it! It's nice for him to interact with other dogs. The staff…read moreis very nice and attentive to the dogs.