If you are a disabled veteran looking for a Service Dog or a philanthropist, steer clear of this organization. I and others from West Palm Beach VA Medical Center applied to get a service dog years ago. Some are still waited 5 years before giving up.
1. Filed paper work in 2010 for Service Dog - After 6 months I called them and they lost my application.
2. Filed Application again. They said they would contact me within a year. Year goes by and they haven't actioned my paperwork. They are missing a note from a friend, so my file has been sitting there gathering dust. After I give them the notes, they say it is going to be six months.
3. Also, every time I call, whoever worked there the last time I call, has left. I have never spoken to the same person twice.
4. Year goes by, No call. I call them and it takes a week to find my file. I tell them to forget it but they ask to do a site visit. Two weeks later a couple comes out and shows me a service dog and inspects my house. They say there is no problem with my house but it will be a 9 months before I get a dog.
5. A year later, I call and speak to a new person. She tells me, Oh, you ve been denied a service dog. You dont need one. Thanks for taking 4 years to tell and show me that this organization is incompetent, rude, and poorly run.
So if I, a 90% disabled Special Operations soldier, is told after 4 years that I dont warrant a service dog think of all the others service men that are wasting there time with this poorly run and rude organization. The last lady said, Oh no, you havent waited for 4 years, its been only two. Well, if you didn't lose my paperwork and then not do anything with it for 2 years, yes, by your time standard, its 2 years.
If they are so incompetent with customers, then what are they doing with your money. Thank you for wasting my time. read more