My mom went there to get a fish and some employee that was a lady she was being rude to her and…read moreyelling at her. And my mom reported her to her boss. And my mom had a write a complaint towards that place.

Well-stocked pet store with a good variety of stuff. I went for some cans of dog food and came home…read morewith a Go Dog toy, ball, bulky stick, and No Hide Chew. The woman who worked there was very friendly and helpful.

Frag Freak has always been a staple LFS in the area, but it is under new management now, and it is…read morebetter than ever! The staff is all amazing, and the new owner Wes is super friendly. They now have a bunch of fish tanks in store, so you can buy a full set up and get started right away. They can also order you whatever tank you want if they don't have it in store already. As far are coral and livestock goes, their selection is amazing! As someone who has been in the hobby for several years and frequently visits different fish stores regularly, most of the time places just have the same common corals. But that is not the case here! They have everything from a $10 bargain section to super high end coral that most other stores don't ever carry. It's clear that these guys have been in the hobby for a long time because they are making sure to bring in the less common stuff. It's definitely worth stopping in just to see those coral.

My family went in for fish and supplies. Josh (Store Manager) and Austin were incredibly…read moreknowledgeable, helpful and patient as they demonstrated what we needed to know for a healthy salt water tank. We will be long term customers. Great selection and great service. I highly recommend.

Great service. They do an excellent job trimming our parakeet's nails. Also, an excellent variety…read moreof food.

I don't think you want to see a photo of a dead bird. The Patterson's who own Exotic Pet Shop will…read moretell you that there's a 24 hour bird return policy if they die between that time of arriving home. We would never have even called back or I would not be leaving this review if it wasn't about the customer service. After being told that there was a policy that only applied to fish that died between 24 hours. We are distraught over those $200 that has now turned into an empty solution, where we were mocked for our efforts to keep a pet. We feel mocked for how we were told to communicate that 24 hour policy that didn't apply to us and won't bring our money back. This is not a place to bring home a lifetime friend.

The nicest staff and great products I drive past several…read morepet stores to shop here. I have not yet tried the grooming, but shall do so in the next month.

Super knowledgeable and friendly . My dog Abbie loves everyone there. I can get my dog and cat…read morefoods all in one place.

Yay Got our Easter bunny pics here and they were very cute. Came here and for some reason we…read morewondered why we never stopped here before. Now we know it's here. It's a small Petco location but has everything. We didn't see the sign for Easter bunny pics when we walked in and were worried they didn't have it but they did. It turned out great. Everyone was very nice and welcoming and we found the food Mocha loves that's sold here.

awesome and nice people work there! I was really impressed with the store and selection thereread more

Don't groom your dog here unless you are willing to have your dog suffer. My dog went in there for…read morea grooming and she came out scared and traumatized by noise.

Worse customer service Ive ever dealt with. I placed an order online for a bath and brush grooming…read moreservice. I received an email notification confirming the time and service ordered. When I arrived the technician attempted to up sale to the next level but I told her just the bath and brush this time. She printed a page and highlighted where to sign, which I did. When I arrived to pickup my dog the additional service was charged. I told the groomer that's not what I ordered or what we discussed. The grooming mgr said it must have picked up from the last time I was here but I signed the contract and had to pay. I spoke to the store manager, showed him my order but his response was you signed the contract. Long story short, my last time there and a number of my friends are canceling their trip there as well.

My Cocker Spaniel went in for a groom with Brianna today, and he looks great! She was so nice,…read moreasked lots of questions over how I'd like his haircut to be and anything else I'd like her to do (nails etc)- great result, super friendly service from Brianna and all the folks working at Dog Perfect!

DOGPerfect is our go-to for bathing and nails as well as some pet food products. After a lot of…read morerunning around at the dog park, we usually stop in for a nail trim and a self bath. The bathing machine is usually (not always) operational and I bring my own shampoo for our mini schnauzers. They have a wide variety of pet food products and toys. The staff is pretty good with all aspects. They even gave Max a toy for his 5th birthday recently!

Wow. Went in looking for help for my dogs allergies and got 'greeted' by three aggressive employees…read moretelling me that I need to feed fresh food because I'm poisoning my dog with dried dog food. Even when I told them it was the highest quality dry food they still kept coming at me with 'well do you eat McDonald's'?!' * Update: Her food has none of the known allergens and I've got her on supplements. But what has worked the best is wiping down her eyes, nose and paws with a damp cloth after each walk. It's reduced her scratching by about 90%! Just sharing in case it helps someone else.

Initially, this store and the employees were great! Very friendly, knowledgeable gals. However,…read moresince January 2024, things have really changed. I gave 2 stars (rather than one) because of the variety of products and items. This is good. However, the attitude of the owner and employees this year is less than good. One time I went in to be told if I didn't have cash, to leave. Their internet was down. No apologies, or options. I scrambled to go get cash. I was pennies short on the 2 items. Rather than waive the change so I could take both items, I had to put one back. The next time, I went in with cash. Again, I was coldly told they couldn't take my cash, as they couldn't make the necessary change. WHAAAAT?! As a result, I had to use a charge card that I didn't want to use. Again, no apologies. So disappointing! They treated me so poorly, I will never return. This is how you go out of business. There won't be a third time. Good luck keeping your business afloat.

5600$ for a puppy ? First thing they asked for was about financing, money is all they care aboutread more

Sadly, purchasing our two (yes, two) babies from Petland has been my biggest financial regret. I…read moreshould have listened to the rumors and reputations about pet stores, but the staff was so kind and helpful, I just couldn't imagine I would have a bad experience AFTER going home. I definitely feel like I was taken for a fool. My sweet little Maltese wasn't responding during my training, so I began to question her hearing. After speaking to our vet, she determined that she could be deaf. So I contacted the Petland Warranty number and they insisted that I send them proof from an official (and expensive) BAER hearing test. Sure enough, she is deaf. For the last two months I have been battling back and forth to try to get some sort of compensation for her, knowing she will need special training. What I ALSO have encountered (after owning many dogs in my lifetime) is that both of my sweet babies (a Brussels Griffon also), peed and pooped in their cages where they sleep! AND eat their poop!! When I told my vet, the first thing she asked is if they came from a pet store. Apparently she sees that all the time, so I was embarrassed to say yes. They all looked at me like "whelp, you should have known not to buy from a pet store!" I also have to UNDO the bad potty training habits that the puppies learned living in a box with other dogs. Petland offered me 25% refund, 50% store credit, or another dog. Really? I'm not going to just give her back. She's not a pair of shoes! Of course I'm going to keep her and give her the home she needs. I asked for 50% refund or 75% store credit but was rejected both times. They threw in a vibrating collar (that I already had to buy). As of today, we are still back and forth in this debate. Such a shame. Petland and pet stores in general have gained another enemy and extremely unhappy customer. From now on I will advocate for rescues or working directly with a breeder. Petland just doesn't seem to care about doing things right and I am SO disappointed in myself for trusting them. PLEASE I BEG YOU don't buy from this store. At the very least, make sure you read the fine print clearly and don't glaze over the warranty. Do you research and learn how they care for them. It seems as though everyone is right. They are a glorified puppy mill and KNOW people will sacrifice their budget for the cute puppies in the window. And if there is a problem, they don't do right by you OR the puppies. They still protect their bottom line. I 100% DO NOT AND WILL NOT EVER RECOMMEND this store. The employees may be nice, but in reality, you (and those sweet babies) are just a profit.