After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

We had our HVAC and tankless unit installed by MillTown in 2020 as part of a hydronic heating…read moresystem. A month ago, the commercial‑grade tank they installed failed. Rheem covered the tank under warranty, but MillTown charged $5,800 for the replacement which was essentially a retrofit with minimal changes. After reviewing the work, it was clear the job should have been closer to $3,000 based on industry standards and actual scope. Unfortunately, the workmanship was disappointing. The system was left in a condition that doesn't reflect professional standards -- including a drain valve positioned against another pipe, making it impossible to drain the system properly. I provided photos and a detailed email to Milltown expressing these concerns. Their response was that there "wasn't much to do," and they offered only a $500 credit toward a future service. Given the excessive pricing and the quality of work, a credit for a future service wasn't a reasonable solution, and I declined it. Another concern: their website offers no way to contact the owner or any managers directly. For a company that presents itself as family‑run, that lack of transparency says a lot. Overall, the experience was frustrating from the high cost to the poor workmanship to the dismissive response. Based on this, I cannot recommend MillTown for plumbing or HVAC services.

Called for maintenance on a tankless heater, needed a flush and a replacement ignitor. Both techs…read morethat arrived were very polite. First question was, why two techs for an easy PM? The lead tech tried to sell us a maintenance plan to get any kind of reasonable discount. Overall, I found their prices way to high. No thanks!! Milltown...people still work for a living. Merry Christmas Slower season? Isn't this heating season (busy)? Nobody wants to pay for you to train your staff.

Great experience! My poor dad's heater and water heater broke at the same time and I was looking…read morefor estimates. Matt was quick and professional and gave me a good recommendation on replacing our water heater with a trusted brand along with a reasonable price. He came through the next day and was did a great job in putting in the new unit. Their work comes with an one year warranty and the product has a lifetime warranty so we don't have to worry again for at least some time. Flexible, responsive, professional, and reliable. My dad is fully satisfied.

Matt is a great plumber. My old plumber sold his business, I have tried many plumbers. Matt is the…read morebest one. He will be my plumber in the future.

Charged over $900 for simple cartridge replacement for two sinks and a shower. Charges $240/hr …read more Job should have taken 1 hr or less. Plumbers were very polite but work was not worth the cost.

For many years I had the same plumbing company do all my work, and they were always reliable and…read morehonest. They sold their business and I am in the unfortunate position of finding a new plumber, so I called Foster Plumbing and Heating Inc. If you want to be scammed, call Eric Foster Plumbing and Heating. When I called them to make an appointment for routine maintenance of my year-and-a-half old AC, I was quoted a price of $225. Nothing was said about this being an hourly charge or about other charges. I have been having furnace and AC maintenance done for about 60 years and the charge for this work has been a flat fee. The work generally takes an hour or less. The only additional charge I have ever had o pay has been $10 for a filter if I did not supply my own. When I got a bill for $432, I was sure it was an error, so I called them to request a corrected bill. It was then that I was told that the $225 was an hourly fee. Since the technicians had not been at my home for more than an hour, the charge was still more than I had been quoted. I was then told that they had been working at my home for an hour and 15 minutes, so I was charged for an extra 15 minutes. However, Foster has a strange kind of math as they charged for a half hour for those 15 minutes. That would be $112.50 for that "extra" 15 minutes. Add to that the $94.50 which I was told covered the cost of the liquid used to clean the coils. Pretty expensive liquid, something I have never been charged for in the past!! I was also not told that there would be an additional charge when I made the appointment. I supplied my own filter. As an added "bonus", when I turned my shower on the next morning I was bombarded with ice cold water. Fortunately, I determined that the water heater temperature had been turned off by the technician and carelessly not turned back on. If it had been necessary to call Foster to solve this problem, I would have been billed another $225 or more. I am a senior citizen living on a fixed income, and I live alone. It is necessary for me to be able to hire reliable and honest workmen. Foster Plumbing and Heating certainly will not go on my list of honest and reliable workmen.

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.

A rather complicated and sad review. I am a senior citizen. My gas heating system needed…read morereplacement after a fire in my furnace. $20,000 and I replaced it. The very next day the second heating system I had in an addition failed. I was distraught!! Net Zero gave me a great quote..several thousands less than other HVAC. What they did not tell me that they were only electric heating contractors. So after paying $12,000.00 for installation I now pay an electric bill of $1000.00 a month in the winter. They walked by a brand new gas system in my home..disengaged a second gas heating 50 feet away and installed a unit that is costing me a thousand dollars a month. Not one of the employees ...installers. or project estimators...addressed what a poor and unkind decision this was. Now I have to redo my heating system...sell my house...unable to retire . Would they do the same to their mothers..grandmothers? This is a sad and sorry company. Yes I know I'm a stupid elderly woman with no recourse from people like this. I just hope this warns others to avoid this snake company.

This review is merely a confirmation that Net Zero continues to offer outstanding service. Brian…read morecame to evaluate and quote a system, after my visit from Mass Save, I was able to get in line for installation. Tim and his team came to install and were inspiringly diligent, skilled, professional, hardworking and attentive to details on appearance/location of all the components. We are very grateful for them!

I called in and talked to Jake about getting a shower bath faucet combo replacement. The guy was…read morevery rude on the phone. When I told him I did not want any solderless joints done in my house he said he did not want to do the job. He said I would not find a plumber these days to do the job the way I wanted with old school solder plumbing. This guy is a lazy plumber who does not to do the job right. Stay away from this plumber and solderless joints, they both leak and are unreliable. I know people who experienced major leaks and over $10,000 in damages within a week of solderless joints being used. I found an old school plumber who used 100% Solder Joints and did the job right within 10 days of me calling.

We had a cracked boiler and called Nazarro Plumbing because of their experience with steam heating…read moresystems. I called around 5 pm and Jake called back at 7 pm! he was worried our furnace might be not working and we might be without heat in December. I had already had a quote from a different contractor and Jake confirmed the quote was accurate. He also gave me referrals to other contractors in my area in case i needed another opinion. It turned out they do not normally service my area but Jake wanted to make sure i was covered. He spent 10 minutes going over the details of my situation and the things i should be concerned with. I can't say enough about the integrity and compassion of this company. with nothing in it for themselves they took the time to make sure I was ok.

I have used Druziako HVAC for over 25 years on multiple houses and have never once had an issue…read morewith service or communication. What they say is what you get; it's nice in this day and age to have a company with stability in its work and staff. I have recommended them many times over and will continue to do so.

I had wanted to contract Nick Druziako to do ductwork at my house. It was a subcontract from…read moreanother firm Gemini Heating and Cooling. So I assembled a contract using a Massachusetts template contract. In the contract I stated the scope of work, amount owed and the payment schedule in 6 payments with the last payment to be paid after city inspection. The owner, Nick Druziako first insisted that he can't wait until final inspection to be paid even though that is the proper way to do this. I eventually consented to his proposed payment schedule. Next he insisted that I sign his "contract" which was not a contract but an estimate even titled as such -- with a list description of the covered scope but written in poorly formed text and even misspelling the customer's name incorrectly. I told him that we needed to sign a real contract. But he insisted that an estimate is sufficient. Eventually he and his partner decided to bail but after collecting $700 from me for a manual J calculation that cost them $2 to do. They Insisted that the payment schedule was too complicated even though it was exactly what they proposed. If you do business with this company definitely ask or provide a formal contract. Based on other reviews here they definitely are going to just walk away once they collect their money. Don't believe the talk about "long term customers". Wanting a huge down payment deposit without a contract is definitely a red flag. Edit: Nick complains that the contract says that the client can walk out at any time. But the actual contract says both parties can end it. Since the deposits are significant the contractor can actually walk away with money without doing any work. Had Nick actually read the contract. It basically states that if the contractor abandons the job before work is done then they need to refund back the extra deposit already paid. The issue here is they never looked at the contract seriously. If they can't even read a simple templated contract they may not be competent enough to install HVAC -- which is very technical.

"Andre was great to work with. He arrived right on time, and once he was here, he inspected the…read moreissue with my furnace not providing hot air. The igniter board was not working, so he ran to the hardware store and brought one back. Unfortunately, it didn't work. This happens, and the nearby store didn't have another board, so he drove to the next town to get a different one. It turns out it needed some adjustment. The Amana (Goodman) support literally told him to change the furnace. But Andre, eager to save me money, reached out to the board manufacturer and found a way to get it fixed. He made extra trips to the hardware store, going back and forth, but eventually fixed the issue. Thanks to his flexible understanding and talent, he sorted it out and saved me a fortune from having to change the furnace. I highly recommend this company for any HVAC and heating job. I am going to use them for my water tank conversion to a tankless system."

From the owner: Comfort Kings HVAC is dedicated to providing excellent and professional services for commercial and…read moreresidential clients or customers in the HVAC industry.

Village came to us in a pinch at 1am on a Saturday for a check on our 15+ year old heater, which…read moredecided to die on us during a cold emergency week. Scott was kind, courteous, and professional, with all fees and costs explained to us up front and with a clear breakdown, with the cheapest to most expensive options, repair of a part vs a whole heating system replacement. He was not able to fix our issue that same night due to a replacement part issue, but obtained the part from a supplier and came to fix our heat on the following Monday. A painless experience all around.

Our AC stopped working (in the dead of summer) and Village Home Services came to the rescue. They…read moreresponded to our originally query super quickly and came to the house fast. In fact for every appointment, they were either on time or early. The issue turned out to be a much bigger fix, but the whole time every person we dealt with was nothing but professional and helpful. Not gonna lie it was expensive, but they laid out all our options for us and we never felt once like we were being taken for a ride. And over a month out from the end of that project, we just received cookies in the mail from them thanking us for using their services. COMPLETELY unexpected, but SO appreciated. Will definitely use them again in the future should we have any issues.