I can't say enough about the team at Accutemp. If you're looking for an HVAC company - I'd suggest…read moreyou give them a call asap. Damon came out to do an estimate for us on a new gas boiler, and in the process of evaluating, cleaned out the old boiler's ignition in hopes of preventing our boiler from shutting off on cold nights at NO CHARGE. (As a side note, another company who we hired to service our boiler previously this year - refused to touch it for fears they would break it, while still billing us for the cleaning!) The proposal from Accutemp came in below some other proposals we received. The installation team was extremely knowledgeable, punctual, hardworking and respectful. Performing the work were Troy, Z and Mike. Unlike our prior experience with expert salesmen who disappeared upon selling the work to be replaced with what seemed like novice technicians, Damon was very involved in the whole process. He came by multiple times during the job and even sent the guys to do some follow up testing on the unit. The guys were extremely thorough, and our basement, which was a mess when they got there, was spotless after. I just wish we knew of Accutemp when we were installing our mini-splits! This is our go to HVAC company from here on out. Thank you Accutemp!

Had the appointment for today and the young man was here on time, very professional, he explained…read morethe job he was going to do... spent close to an hour doing the maintenance of the tankless water heater. The cost was great right on the estimate giving on the call. I will recommend this company to all!!! 5 star!!!

We've had Conway come out twice in the past six months, once to fix our AC and once for our heat…read more Communication was quick and easy, I called the number on their site and had a call and text from John same day (a Sunday). We arranged for Jay to come by the following day, not only was he there on time but he resolved the issue quickly and for a fair price. Today our heat went out and I texted John at 8am about sending someone over. Got an immediate reply and two hours later, Jay was here to fix the heat. Again a prompt job for a good price. I cannot recommend Conway enough.

100% recommend. Called the day before a heat wave when our…read moreolder Bryant AC stopped working. John came out same morning. (I know that was lucky - YMMV). Fortunately we only needed a capacitor but he also did a quick inspection and replaced the stem to preserve our refrigerant. Point is- he kept our older until running without any hoopla. Super customer service. Fairly priced. Clearly experienced and I'm happy to say now we've found Conway - "we got a guy" when our AC needs work or replacement.

Called to have a $600 gas stove plumbed in; was told about the $99 charge to come out, but no…read moreadditional information given regarding the cost to install. Nick came out; SUPER professional, courteous and very understanding...the cost to do a 20 minute installation was close to the cost of the appliance, over $500...unacceptable to not even give a range of the cost of the installation forcing you to pay the $99 fee for them to come out and 'give' you the estimate. Strange business practice. Other than an attorney or a well paid surgeon, I'm not sure who else makes over $500 for a half an hour of work. We did have them install, but won't use or recommend them in the future. Too bad because their tech was awesome !!

Yesterday, Moe came by to diagnose and fix an AC unit in my office. He was super friendly and…read moreprofessional and did a great job explaining the problem to me in a way that made sense to me. He was efficient and cleaned up nicely l. When he was done he even offered to cut a piece of ceiling tile to fit perfectly. I hope not to see him for a while but if I have to...I know it will at least be a good experience.

My 25 year old AC died recently. I called several companies and had 5 or 6 quotes. The Denommee…read moreguys (Rick, JR, etc) were really great. Super friendly, very knowledgeable, no pressure, answered all my questions. Their quote was amongst the lowest. The installation looks great and the new AC is working flawless

I had Denommee come out to service and clean my combi Lochnivar system, which I specifically asked…read morethem about while making the appointment. They said all their technicians knew how to service my system. LIES! all of it one big fat lie! 3 different technicians, not a single one of them could figure it out. One kid who looked like he was 12 was here for 5 hours trying to figure out how to get the air out of my system once he flushed it. Had to call in another tech. I was quoted prices for things that I believed I needed, by them and had the work completed by them. I was told due to lots of water main breaks to put in a water filter, did that, $650 dollars later, the housing was empty, EMPTY!!!!! meaning no filter inside the housing, so all the time I thought I was protecting my system and my family, no, just no.... I clearly wasn't. I was flabbergasted when my current independent tech showed me the pictures, not only of the empty housing but all of the sludge and build up in my system.... which supposedly was flushed out by them in April, yes, just 6 months ago. Check out the pictures, you'll see. Find yourself a local guy who's familiar with your system. I am usually on a positive review person; I like to help small mom and pop shops build their businesses. If I don't like a product, I typically take it up with them directly and resolve it. Not today! I am so pissed off that I spent thousands of dollars for a job that was complete crap. Do yourself a favor and skip them altogether, there are way better people out there that can do the job. I am not in San Fran, I have no idea why yelp has me listed there. I'm in Tewksbury MA. I tried to edit it but it's not working.

I contacted R.H. Young after a heat pump in which they had installed a new motor and serviced…read morenearly a year ago stopped heating. The motor replacement had been done on their recommendation, as my 14-year-old heat pump was beginning to get loud. I was told that after the repairs I could then get many more years of service out of the heat pump, and paid $1840 for the work. They sent out a service technician to check why it wasn't heating. He determined the freon had leaked out and I'd have to schedule any additional repairs with the office. He also said that he would never have repaired a 14-year-old heat pump and would just have recommended replacing it. There was an $220 service charge for his work. When I called the office they said it could take an additional $1000 to track down the source of the leak, (I had never had a leak previous to their work on the heat pump) and provide new freon. I asked to speak to the manager to see if there was a better solution than paying another $1000, when I had already paid them over $2000 for a repair I had gotten very little value for. The manager called when I was out, but said he would call again in the next two days. I called back at his number and got an answering service where I left a message. I never received another call back from him. Apparently RH Young's customer service ends when the customer's check clears. I went ahead and installed a new heat pump, but not through RH Young.

I wish I didn't have to be this guy dropping this review, but with what I just experienced, I have…read moreto let everyone know. Context ******** Paul had helped fix our furnace in the past, this year, it was cold and I gave them a call. Call went to voicemail, tldr, a lady called back and was just rude, saying Paul couldn't understand what I was talking about in my voicenote. This is when I should have realized it was going to be a disaster, she asked for my information and said they couldn't find my account. Cut to the point, she tried booking an appointment but didn't have any immediate available times, and said they charge $159 just to diagnose and book the appointment, I tried being reasonable/negotiable and said the price was a little too steep for me (esp seeing how they didn't have any available times immediately and that I had to wait for 2 days). The minute I said "steep", the lady got mad and hung up the call, here's the kicker - she accidentally didn't drop the call fully and I overheard her saying I'm so annoying and complaining about steep fees and I should go somewhere else, and the most shocking part was when she said "they" are now becoming the minority (talking to someone in the background). Wow just wow. I'll let you make out your interpretation of that. I'm trying to make light of the situation - While she basked in her rudeness, I kept the line open and got to hear some terrible humming to Michael Jackson - The way you make me feel. Ultimately, I never expected that statement from you guys. I can confirm you've lost my business, thanks for not having availability because if I knew that's the kind of people you are, I wouldn't want you in my house anyway. Great job!!

Mark came in -- made time for me in the middle of a heatwave -- when my central AC died. Assessed…read moreeverything, gave me great options. Two other companies prior to him took a look and determined that we needed nothing less than a completely new system. Mark looked at it and told me that everything else looked pretty good, I just needed a new AC compressor. "If you want a whole new system, we can do that, but it will cost you about [insert almost the exact number the other guys gave me]. I think you just need to replace the compressor. We can get the warranty on the one you have now, or you can upgrade to a higher quality [Trane] compressor. Whichever day we'd do it, we'll be done early afternoon. And I'll take care of everything." I called him the next day with a couple other questions that another HVAC tech had brought up. (It was the justification for putting in a whole new system.) He finished my question for me, then answered it thoroughly. Went with the nicer compressor. House is nice and chilly.

A quality experience starting from the initial visit through installation. Assessed our situation…read morefully, advised us on options, and efficiently installed a new Mitsubishi mini-split system. Communication was good throughout and the installers were organized, thorough and respectful of our home. Excellent value and quality work.

Needed a new gas stove installed quickly. Requested a quote…read moreand Matt responded right away. He came the next day and completed the job quickly and within the range of the quote. Matt is very professional and focused on customer satisfaction. Give 'em a call, you'll be glad you did.

Very thorough; reasonable pricing. Have used for three separate projects. Had a minor problem…read morerelated to previous work 9 months before and he fixed it at no charge. Highly recommend.

WOW! Fast, professional, courteous service…read more These guys have done several jobs for us. Each time they have have done excellent work.

A year or more ago, five stars. Something's changed beginning with the ownership. I just had a…read morecall. The person that answered the phone did not know me, was not particularly friendly or forthcoming with information. I declined to proceed with service call. I think at least a mailer if you're taking over someone's business and you cared about the customer base would have been done. I've moved on. Shame. I loved Kevin Scott Plumbing and Heating. They did Yeoman's service for me in the past and were always friendly.