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    DNA Weaponry

    5.0 (5 reviews)
    ModerateGuns & Ammo

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    Trop Gun Shop

    Trop Gun Shop

    (72 reviews)

    $$

    I took a beginner basics handgun class here and it was great! Learned lots. Spent the first hour in…read morethe classroom then the remaining hour & a half'ish on the range. It was exhilarating! Then recently did a transfer and it was a breeze. No appt needed. Walked in on a Friday evening and was helped immediately. The person who processed the transaction was super personable and knowledgeable. I think his name was Jake. I also met their trainer Ziah that day (sorry if I misspelled). He was very nice and welcoming. Everyone there was great!

    I bought a vintage revolver from Trop Gun Shop in January of 2022. They missed something on a form…read more(would not tell me which form), and in February called to tell me I had to drive 60 miles round trip to fix the form. When I pointed out the issue with that, they said they would mail it certified. (Hint: They failed to do so). Fast forward to June of 2022, and they are calling again with the same problem after dropping the ball back in February. They seemed 'cranky' when I suggested they work on their communications, and I read them their own messages from February. 'Troy' threatened me with calling the state police over the issue! I called the state police myself to find the proper way of fixing the paperwork mistake, and I'll be making the drive to see for myself the form is done properly. Now, I'm told by a Trop employee that 'Troy' there is an expert on compliance, and the state police supervisor in charge of their firearms compliance section (when I called) in PA is wrong about how the paperwork must be handled. Pardon me if I take that with a grain of salt. I worked for years with PA government compliance folks and found them very knowledgeable indeed. I have been in the store since February to buy another firearm, and I've purchased 5 or 6 firearms from Trop in the last year or two, but obviously won't be doing so again. No worries though. They've never actually seemed happy when I spent money there. As a retired businessman and teacher, I like to see what makes a business tick. After this surprising treatment from what is actually a 'value added' seller of common commodities (A business that sells common items and makes its mark with service), I turned to Indeed.com to see how their employees have been rating them. There, the picture became quite clear. (Another hint: rated 2.7 out of 5 on both Indeed and Glassdoor by their own employees). I recognize the huge investment Trop has made in their locations, but in a business that thrives on customer service, I don't think their management has deciphered the path to success. There are any number of firearms sellers in this area that are noticeably happy to have customers. Reading through Trop's reviews on various sites, I see that my poor experience was just one of a multitude. I'll say I understand the other reviews based on my own experiences there. The place LOOKS great, but their employees seem unhappy, are often surly, and the operation appears disorganized and badly managed. The times I was there at the store picking up a purchase, I never once failed to see customers leave after being unable to get help at the counter while employees ignored them. Nice place, if they ever figure out why they are in business.

    DNA Weaponry - guns_and_ammo - Updated May 2026

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