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Dmv Old Saybrook

2.2 (45 reviews)
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10 years ago

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11 years ago

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7 years ago

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7 years ago

Government at it best, can't wait for our Health Services to go that direction.

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6 years ago

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9 years ago

3-4 hour wait times are the rule, not the exception, per an employee here. My experience was 4 full hours, and it was immensely frustrating.

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Ask the Community - Dmv Old Saybrook

Review Highlights - Dmv Old Saybrook

The whole process, from the moment I got in the door to when I left with my new license, took exactly one hour, which I think is very reasonable considering the importance of the document.

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DMV - The inside

DMV

2.2(37 reviews)
33.2 mi

I recently had to go to the DMV to register my "new" car. My car was a lease that I have just paid…read moreoff. I had to first schedule an appointment for said registration on ct.gov/dmv. Making my appointment was very easy. First you could select the location of the DMV you'd prefer to go to, the day and finally the time. The hour range was very convenient, from 8:00 AM to well after work hours. Then I received an obnoxious amount of reminder emails. Amongst the many reminder emails I also received one, reminding me to check in 15 minutes before the scheduled appointment time. At this time I was still in the car getting there. Two minutes later I got the notification to proceed to window 8. But I was STILL in the car getting there! Needless to say, I was late. Thankfully, I only had to wait a few minutes to be called to window 5 this time. No one's favorite place is the DMV. It also seems like the people working there really don't like their jobs. The lady at window 5, took my paperwork without saying a word. She charged me $200.00 for new license plates. There's nothing wrong with my old plates, which I had to throw out. You can't go to the DMV without handing them some sort of payment. This process was pretty smooth, fast and well organized. I received my new title in the mail three days later.

I had to come here to get replacement CDL paperwork b/c I was testing two days later. They don't…read moredeal with/CDLs at this location but my boss had spoken to someone at the call center that said I could go to anyone. (They were actually wrong about that but this woman helped me anyway). Let me tell you, this woman, I forget her name, went above and beyond to help me get the paperwork I needed. As well as my new temporary CDL permit! She was on the phone over and over with the Wethersfield location getting information and whatever else was needed. She was polite, friendly, and professional. As well as the other three people I interacted with. I was wowed at their willingness to help me with something that isn't part of their job at that location! Great experience

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DMV - The outside

The outside

DMV
DMV - Time stamped receipt 1:24:51 pm

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Time stamped receipt 1:24:51 pm

Nutmeg State Financial Credit Union & DMV Express  - Milford - Milford Branch

Nutmeg State Financial Credit Union & DMV Express - Milford

4.1(17 reviews)
32.6 mi

Am I really do a review of a DMV? Am I really giving it 5 stars? Made my appointment and showed…read moreup early and spent more time waiting that 10 minutes than when being processed. Would have been fast had not EVERY person i heard in front of me, either appointment or walking, be turned away because they could not read and bring all the proper items for the verified license. Only critique, here, maybe a person at the door hand-holding people before they get in and tie things up.

This is going to sound weird, but this was, by far, the most pleasant time I've ever had renewing…read moremy CT driver's license. I found out that the AAA offices in Fairfield and New Haven Counties no longer offer the service, so I was DREADING the long lines at the local DMV. Luckily, I stumbled upon DMV Express in Milford. It's part of Nutmeg Credit Union. Wow! I was greeted pleasantly upon entering and shown a computer kiosk where I signed in and paid the $8 "convenience fee." (I like to think of it as the "Well, this doesn't suck" fee.) That's waived for members of the credit union. I only had to wait 5 minutes, which is amazing, since the regular DMVs were all closed, this being a Monday. I was waited on by another very nice person who took care of the paperwork and photo and gave me a temporary license. (CT now sends permanent licenses out from a secure location, so they can take up to 20 days. The temp one is good for 30 days.) The location is convenient, with plenty of parking and the inside is bright, clean and cheerful with plenty of comfortable seating. It's really nice to know that the next time I need to renew my license, I don't have to enter DMV Hell to do it.

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Nutmeg State Financial Credit Union & DMV Express  - Milford - Milford Branch

Milford Branch

Nutmeg State Financial Credit Union & DMV Express  - Milford
Nutmeg State Financial Credit Union & DMV Express  - Milford - The wait time was crazy! I barely had time to sit down before I was called.

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The wait time was crazy! I barely had time to sit down before I was called.

Motor Vehicle Department - The front of the building

Motor Vehicle Department

2.2(90 reviews)
31.8 mi

There is no LIVE support. You can't talk a real person. I created an account. Site tells me my…read moreinformation is incorrect.....or it can't locate me. I have lived in 3 different states. Ct. DMV is a nightmare. Even New York was better. Florida was a piece of cake. Ct. DMV is ridiculous. I am not alone in this opinion. Mention you have to go to the DMV and people will offer their sympathies. PLEASE FIX IT. Mary Rinaldi Swet

The most stars a DMV can get are 3 stars in my book, that's technically 5 stars in DMV land…read morestandards lol. I moved from Florida and I needed to get all my ducks in a row, that included going to the dreadful DMV. I booked an appointment online which was fairly easy. On the day of the appointment, we parked and we were looking for the entrance and a kind security guard helped us and said we can go through the side door because we had a baby carriage with us. (Front entrance had stairs and not handicap accessible). We walked to the elevator to the second floor and showed the employee at the door our appointment confirmation number. We checked in, got a number ticket, and sat down. On a weekday morning, it wasn't too busy and only waited about 15 minutes before my number was called. I needed to get a driver's license and my vehicle registered. I forgot a document at home and they gave me a hall pass to go back in a couple of hours. Pro-tip: make sure you have all your documents, and then some. In the end, I've waited at the DMV in RI and FL; this experience in CT was a little better in comparison.

Photos
Motor Vehicle Department - The number screen

The number screen

Motor Vehicle Department
Motor Vehicle Department - The other side

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The other side

Dmv Old Saybrook - departmentsofmotorvehicles - Updated July 2026

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