Am I really do a review of a DMV? Am I really giving it 5 stars? Made my appointment and showed…read moreup early and spent more time waiting that 10 minutes than when being processed. Would have been fast had not EVERY person i heard in front of me, either appointment or walking, be turned away because they could not read and bring all the proper items for the verified license. Only critique, here, maybe a person at the door hand-holding people before they get in and tie things up.

This is going to sound weird, but this was, by far, the most pleasant time I've ever had renewing…read moremy CT driver's license. I found out that the AAA offices in Fairfield and New Haven Counties no longer offer the service, so I was DREADING the long lines at the local DMV. Luckily, I stumbled upon DMV Express in Milford. It's part of Nutmeg Credit Union. Wow! I was greeted pleasantly upon entering and shown a computer kiosk where I signed in and paid the $8 "convenience fee." (I like to think of it as the "Well, this doesn't suck" fee.) That's waived for members of the credit union. I only had to wait 5 minutes, which is amazing, since the regular DMVs were all closed, this being a Monday. I was waited on by another very nice person who took care of the paperwork and photo and gave me a temporary license. (CT now sends permanent licenses out from a secure location, so they can take up to 20 days. The temp one is good for 30 days.) The location is convenient, with plenty of parking and the inside is bright, clean and cheerful with plenty of comfortable seating. It's really nice to know that the next time I need to renew my license, I don't have to enter DMV Hell to do it.

A pretty nice library, lots of space and plenty of seating. The internet is nice because you can…read morereserve for an hour but if there's no one in line after you, it renews at 15 minute intervals for up to an hour.

great for free internet use. If there's not many people waiting you can usually extend your time…read more The locataion is in walking distance from dining, shops, bars, and historical sites in downtown. Nice and quiet like a good library should be.

The way things are done is not right. I was left standing in line for 30 plus minutes waiting to be…read moretaken with an appointment. The lady tells me that she has to take the other person first (they where there after me) and that I will be next. However, now someone else comes and she did not take me she took the other person. So I asked her, I was here waiting for X amount of time. She points and tells me that someone is going to be calling me but there wasn't anyone there. Now, at this point there are 3 more people behind me. and the other line is just moving right alone. So the chair she pointed to a lady comes and she calls for the next person, I go and she tells me no not you , him. I'm like I been standing here for 30 minutes and she goes on to tell me that I need to wait to be called. as they go on and take everyone else in line. How does that make sense. So I continue to wait, now there is no one in the other line and the 1st lady gets up and leaves. so not only did you skip me multiple times and was rude when you spoke to me, now there is no one here but me and the people behind me and you get up and leave. To then come back and chat with your coworker. It was definitely done on purpose. Two Spanish ladies. Once I finally did get called by a gentleman who kept looking at the two Spanish ladies because of how rude they was being he was very kind and apologized for them. However, he shouldn't have had to do that. If you work dislike your job don't do it (you picked it) but you work with people, you have to know how to communicate. The set u of the 2 line and having both people take from one line as the other stands there regardless of how many minutes it's been or how many people come to the other line is not right. Or give numbers like every things else..

Quick visit wait time 5 minutes, Employee was well…read moreorganized and had the correct documentation ready to be issued and authorized and ready for me to sign and go with no doubts or concerns.

Thank you so much ROSE . Friendly no long wait times and service was exceptional honestly in and…read moreout .

Mobile registration service was amazing. Quick no wait, no appointment needed…read more Make sure you have everything you need before going. Read the website and there will be no issue. I went to register my 2000 Toyota this past week. We were in and out in 20 mins. I would have done 5 stars. The downfall I had is they don't do classic plates. So now I still have to make a DMV appointment to change over to classic plates due to the car is 26 years old.

Every single person that helped me was amazing and pleasant. Every one was so helpful and friendly.read more

Employees should learn how to deal with people. The woman I had was so rude and angry. No patience…read moreat all .They may know everything that needs to be filled out since they work .but that's why where there to register a car and ask questions.sorry I forgot to sign my name in a few spots !