Terry at Take 5 was absolutely fantastic! He gave great customer service and saved me from spending…read morea lot of unnecessary money on my car!! Terry had the best customer service I've seen in over 20 years. We love you Terry!!!

Ant and Drew helped me today and they were quick,friendly and helpful..... 10/10 in customer…read moreservice.

Excellent service, very friendly. Went above and beyond. I came in for 2 tires & Elvin was kind…read moreenough to fix my bumper that was hanging off & plug a tire. HIGHLY RECOMMEND!! Great prices as well

Great customer service, affordable, quality work done at this shop. Would definitely come back and…read morerecommend stopping by here to others for their tire service needs.

Reliable and knowledgeable about many makes and models. Pat has taken good care of our family's…read morevehicles for years now. We always feel like they give us good advice and a fair price.

The car is running smoothly after the repair, so I'm happy with the result. The staff was helpful…read moreand explained the problem clearly. Communication about the completion time could have been better.

Very good customer service and reliable on getting it done! They went as far as getting the right…read morefilter order and done fast !

Called before heading to the location to confirm pricing…read more Told me that it would be $60 for the oil change, turned out to be $91 once I got there. And a bullshit $10 charge to remove a plate so they can do the oil change. Then they had the audacity to recommend an unneeded alignment and other services to my car not knowing anything about it. Take it to your dealer, they charge $50 max.

went to autozone on Lawrenceville hwy bc my check engine light was on. they did the diagnostic and…read moreit printed out weak module and guy told me nothing was wrong. I was going home and decided to turn around and go to pepboys to get a second look. He googled what the code meant instead of telling me it was nothing and sending me away. Low and behold it was the battery and I was able to go back to autozone and have them replace it bc it was still under warranty. I will never go to that autozone on Lawrenceville hwy again they just pushed me out! pepboys Juan Carlos took care of me and went the extra step to make sure my car was running right! Great costume service. I will come here for now on!

I have been to this location over the years and David is just a wonderful employee. However, the…read morecost of oil change is SOOO expensive that i have to go somewhere else.

This Walmart Auto Care Center is terrible. They broke a lug nut off my tire, and when I brought it…read moreup to management, they tried to bullshit and tap-dance around the issue like I didn't know what I was talking about. They even tried to tell me they weren't liable to fix it. How are you not liable for something you broke? I had to escalate it to upper management because they were clearly trying to play me like an idiot. On top of that, during the same visit, they didn't even install my battery properly. I've been dealing with issues for a while because of it and only recently figured out what was wrong and fixed it myself. That should've never happened in the first place. I usually don't rely heavily on reviews, and I definitely don't like leaving them. I try to give businesses the benefit of the doubt and experience things for myself. But every bad review about this place is spot on--and now I'm living proof. I went against my better judgment and gave them a chance anyway, and here I am. I've fixed most of the problems now, but who knows what else might pop up later. If you care about your car, don't go here. It's more trouble than it's worth.

Do not go there. Bought $600 tires and had to get $1600 frontend work after they screwed it up…read more When I complained, the third management person I spoke with said they'd balance it again like that would do anything - then they tried to charge me for the balance. Terrible customer service. Go anywhere else.

I searched for an honest auto repair service. After reading reviews, I decided to give them a try…read more Very glad I did. I've used them for over 5 years, now, and have nothing but praise for this shop. These people are honest, trustworthy and professional. They offer a two year, 24,000 mile warranty on the parts they install. You can drive with confidence. They will also tell you of other problems they see. I recommend you try them out if your car is in need of quality service.

OVERPRICED! $750 for a Thermostat on a 2007 Ford Focus. Watched a guy on YouTube change one out in…read more15 minutes. $30 part. Enjoy that ripoff, you won't see another penny from me!

The quality of the work is worth every penny. We have brought them Fords, Acuras, and a Mini…read moreCooper, and they've fixed all of them at reasonable prices. And this 5-star Review doesn't come with any incentives for me.. I'm just telling you that you can trust them to tell you the truth about your car/truck..

A Trustworthy Team You Can Count On for High‑Mileage Cars…read moreThis was my first visit to Eddie's Automotive Service, and I'm genuinely glad I went. My 2012 Subaru has lived a long, well‑traveled life -- now at 180,000 miles -- and when I started seeing fresh oil spots in the driveway, I knew it needed attention right away. A neighbor who has trusted Eddie's for years recommended them for their excellent work and honest approach. From the moment I arrived, my car was checked promptly and thoroughly. Unfortunately, several issues were uncovered, but the team explained everything clearly and without pressure. Because I need to handle the repairs in stages for budgeting reasons, the mechanics helped me prioritize the most urgent items and created a practical list of what should be addressed next. I left with a clear game plan and real peace of mind. It's reassuring to find a shop that's straightforward, knowledgeable, and genuinely committed to helping you extend the life of your car. I highly recommend Eddie's for anyone looking for honest guidance and dependable service.

CB and his team are top-rate. Professional, friendly, honest, transparent, and have very fair,…read morecompetitive rates. My dad was an excellent mechanic by hobby, and my husband is equally versed, but there are some things better, or less time-consuming, left to the pros, as was our latest urgent issue with our van. We were referred to CB by another trusted mechanic because the scope of working needing to be done was larger scale and he knew it could be done faster and likely less expensive at Lilburn Auto. Good mechanics typically know good mechanics and know bad referrals could reflect back on them as well as good referrals. We remain grateful for the referral. In the two instances we've gone to CB, he's been responsive, kept us informed, been honest about options, potential outcomes, and guided us to best solution for the situations at hand. It's clear they care about the work they do and appreciate their customers. Most recently, we had an issue on the eve of a holiday. We called, explained the noises and what we thought were going on. They fit us in, had it diagnosed and gave us an estimate and said they could get it fixed by end of day, which they did. They gave us a heads-up of things to be on the lookout for (some we were already aware of), but no pressure or scare tactics. The bill for parts and labor was in line with our expectations. As an added bonus, we get three free months of Sirius XM thanks to an affiliate program. In a world where so many are out to make a quick buck and not care about customer service, quality, integrity and kindness, CB /Lilburn Auto are a refreshing exception to the rule.

I brought my car here for an oil change and tire rotation because the Volkswagen dealership…read morecouldn't fit me in, and I thought I was getting a good deal. Unfortunately, the experience turned into a major disappointment. The same day as the service, I was driving on the highway when my undercarriage cover came loose and flew off. I had to pull over and retrieve it. When I called, instead of taking responsibility, I was given excuses that it happened because the cover had supposedly been removed too many times. I've taken my car to the Volkswagen dealership since purchasing it in 2021 and have never experienced anything like this after a service. Four days later, I checked my brake pads and tire tread and discovered nails in my tires. The mechanic never mentioned them or documented them on the paperwork--not even as a safety warning. I also noticed that the lug bolts on two of my wheels were stripped. When I called again on Monday, the lead mechanic told me it wasn't their fault and blamed whoever had previously removed the wheels even though they had just performed my tire rotation. Once again, there was no accountability. I wouldn't have had an issue if the work had been completed carefully and the business had taken responsibility for its mistakes. I came here because I wanted to support a local business, but based on my experience, I strongly recommend that customers double-check all work before leaving. Update *** I should have read the reviews before bringing my vehicle to this location. Chris, it amazes me that you continue claiming there are "a lot of gray areas" when multiple reviews describe concerns similar to mine. You refuse to take accountability. Whether I inspected my vehicle three days later, five days later, or immediately after the service does not change the quality of the work performed. Customers should not have to inspect a professional mechanic's work before leaving to ensure nothing was damaged or improperly reinstalled. My regular mechanic at the Volkswagen dealership confirmed that the wheel bolts were stripped. Instead of taking responsibility, you blamed the dealership--even though other reviews claim your location caused similar damage to their vehicles. The fact that you believe I should have checked your work immediately shows why your service cannot be trusted. A problem does not become someone else's fault simply because the customer discovered it several days later