I added a Carplay to my old Lexus. West Coast Auto Sound made the entire experience effortless. I…read morecalled, paid a deposit, they ordered the part, then called me when the part came in. I dropped the car to them and in 4 hours it was done. They gave me a short explanation of how it works. The new carplay works seamlessly with the old Lexus system so it doesn't look tacked on. West Coast Sound did a great job. Thank you!

I paid over $600 to increase my car's radio volume. I clearly stated that sound quality was not the…read moreissue--only the overall volume. I also explained that I already had a new amp but was concerned it may not have been properly installed by my husband, and I asked that it be assessed as part of the labor. I was told the amp would be evaluated and that, if needed, the head unit could be bypassed to address any volume limiter. The salesperson continued to recommend new speakers. I agreed to replace the speakers, but I was clear that the amp assessment not existing poor sound quality was the issue. The volume issue was not resolved. The system is not louder, which was the sole purpose of the visit. I would not be raising this concern about the cost with the new speakers if the volume had actually increased. I did not pay to improve sound quality, and the current sound quality is worse than before. I was charged for a solution that did not match the problem or the agreed scope of work, and the original issue remains unresolved.

Recon did a great job on the bottom section of my Lexus rx. Looks good as new and matches up…read moreperfect . I will be going back again for the tops of the seats. Love the results

STAY AWAY. This place will take their time assessing your vehicle, then they'll charge you for it,…read moreand tell you what's wrong, and when you tell them to call the warranty company, they pretend they can't reach them. Then they tell me that I'm supposed to call myself which is patently false because I've dealt with repairs on this vehicle several times. I actually even tried calling the Warranty and the Warranty company said exactly what I said, the shop has to make the call. But Linda at the shop, who thinks she knows what she's talking about, keeps telling me that that's not the way they do things. Well that's unfortunate because I just spent $270 to get my convertible taken apart, and then not replaced fully the way it was when I brought it there. Parts are missing to cover the hinges on the interior and it's leaking everywhere! So if you have a warranty, skip this place. Just skip it in general since they're not very helpful to their customers. Took it to their competitor and their competitor had no problem contacting the warranty and so they are now benefiting from a $7000 job Paid 95% by the Warranty. Snooze, you lose. What's worse Linda couldn't even understand the difference between Insurance and Warranty. She was calling my insurance company when I never got into an accident.

To all you youtube DIYers out there, I fugged around and found out. I replaced my struts with…read morecoilovers a year ago and had all kinds of grinds and groans coming out of my suspension. The back started sagging so I contacted Baja to adjust the height and level the car. He gave me a very fair quote, but I didn't have the time to come in. Months later, I hit him up and he had me in, within days. He knows what he's doing and pointed out unrelated issues under the car. He knows what he's doing and judging by the cars on his lot and shop, he's an artist when it comes to customizing. Rare to find an honest and talented mechanic, but this is my shop for any custom work!

B3 Garage is the BEST!! Took my civic yesterday to have spoiler installed and owner was super nice…read moreand did an awesome job. Will be going back for more work in the near future. Thank you!! Great prices

Prestige is the real deal - Matthew took special care of my Cayman as the headliner was due for a…read morereplacement. Clear communication, very fair price, and excellent work. 10/10 would recommend! He even expedited the turnaround time for my birthday weekend. Thanks Prestige!

I contacted The Prestige Co to get a quote to repair/replace the driver seat covers on my Jaguar XK…read moreconvertible. I met with Eric (owner) and Matthew who inspected my car and we determined that replacing the seat covers would be the best solution. Both Eric and Matthew were excellent communicators and after reviewing options we settled on a solution that I would supply OEM manufactured seat covers and they would do the installation. They removed the old covers and installed the covers I provided in record time Their work and customer service was impeccable, and I truly felt the pride of workmanship and their desire to provide the very best for their customers at a fair price. Their shop was an incredibly clean and efficient workspace and was packed with high end cars (Ferrari's, Porsches, etc ) so I knew the quality of their work had to be elevated in comparison to similar shops. I was not disappointed! I highly recommend them not only for the quality of their work but for their clear pride of workmanship and for their desire to provide the best product and customer satisfaction possible.

This review will be for both the body shop in Orange, and their performance shop in Irvine…read more I was rear ended and was recommended by my BMW and Porsche friends to come and use them. Insurance was covering, so price really wasn't an issue dor me. They aren't cheap, but they do amazing work. Turn around time was laid out in front of me, and they met the goal. It was a LONG process (read 1.5 months); if I didn't have a provided rental it may have affected my rating, but I did have one. Everything with the insurance process, getting me to/from the rental location, communication with me and the adjustor, and workmanship were all top notch. Ran into some issues on first attempt at a pick up, but they rectified it with fixing the issue, as well as transportation and delivery to the Irvine location. I then had wheels installed at the performance shop in Irvine. Again, it wasn't cheap, but they met all expectations. Shout out to Issa, Luis, Josh and all the of the SSR team that worked on my vehicle. If owners of high end luxury cars and supercars trust SSR, you should to. (If you have a luxury of super car that is.)

SSR killed it with my m2!!…read more I'm so relieved to find such a good shop that I can trust that will do everything. These guys took such good care of my car getting full bolt ons, tuned, PPF, and tints. Everything came out perfect. Their SSR titanium intakes sound so good too Josh and Nick were really helpful with me every step of the way dialing in my build safely and reliably. Everyone at ssr was awesome. Thank you!!

Really happy with my experience at Rebel Off Road. They did my lift, regear, ball joints, diff…read morecovers, plus some custom body work and inner fender trimming for clearance. I had a couple clearance issues after the install, but they were quick to fix everything and made it right. Ryan was a big help throughout the process and was great to work with. Overall, solid experience and I'd definitely come back for more work.

"READ THE 1-STAR REVIEWS FIRST - FATAL SAFETY FAILURE" I…read morechose Rebel Off Road because I trusted their professional image and public reputation, but what I experienced was shocking, stressful, and completely unacceptable. Throughout this situation, I tried to remain professional and respectful and expressed my willingness to resolve everything amicably. Yet, after paying nearly $4,000 for a re-gear service, I discovered a massive gear oil leak covering my driveway the very next morning due to an improperly secured axle. This left my driveway stained and reeking of gear oil--with professional cleaning estimates ranging from $400 to $600--and I spent the entire weekend in anxiety, questioning whether my truck was even safe to drive, and eventually having to return it on Monday, which disrupted my business. During this process, I was communicating with my assigned service advisor, but responses were often delayed, unclear, or evasive; messages went unanswered, questions were redirected, and clear answers were difficult to obtain. When I brought the truck back, it was described as "just a loose axle" and claimed fixed, yet no documentation was provided proving that the differential or internal gears were inspected after I had driven it for an hour while leaking. Their claim that "there is no problem" or "everything is fine" is something no reasonable person could trust. With re-gear work, any mistake or improper setup often only becomes apparent after several thousand miles of driving. This is why a formal guarantee is not just a request, but a necessity. When I requested a formal written warranty, they only gave me a $0 invoice with no actual warranty terms or duration. For days, I calmly requested two very reasonable things: a formal written warranty and a fair resolution for the driveway damage. I never demanded compensation for emotional distress or lost business time; I simply asked for accountability. After experiencing this, I looked through other reviews and realized that my experience was not an isolated incident. I strongly urge everyone to READ THE 1-STAR REVIEWS FIRST before coming here. You will see a chilling and habitual pattern: dodging responsibility, being 'afraid of standing behind their work,' and sneakily adding extra charges--then claiming they are unavoidable. In fact, I later realized the overcharge I experienced was just a small fraction compared to what others have reported. You will also notice that the owner's responses to negative reviews are always the same--robotic, defensive, and dismissive. They publicly ask customers to 'contact us' to give the appearance of being helpful, but it is nothing more than a deceptive marketing tactic. If they truly intended to resolve these issues, my driveway wouldn't still be stained, and I wouldn't be left with a useless $0 invoice instead of a real warranty. The fact that these 1-star reviews remain unchanged proves that their 'invitation to talk' is a sham and nothing ever gets resolved. They have a template for excuses but no manual for accountability. I am sharing my experience and my filing with the Bureau of Automotive Repair (BAR) so that other victims know there is a formal way to seek accountability. After seeing so many similar complaints, I strongly encourage anyone who has had similar experiences with their safety, property damage, or deceptive billing to file a formal complaint with the BAR as well. As a business owner for over 20 years, I understand mistakes happen, but I cannot accept a refusal to take responsibility. I am now filing a formal complaint with the Bureau of Automotive Repair and initiating a credit card dispute. A strong online presence means nothing if a company fails to protect its customers' safety and property. [UPDATE: Response to the Owner's Reply] The owner's response below is exactly what I warned about: a robotic, defensive excuse that shifts the blame. They claim a 'failed C-clip' on an aftermarket part, but as any professional knows, this is a clear sign of improper installation, not a part failure. They also claim they 'verified' no internal damage, yet they provided zero technical proof or a detailed inspection report after I drove with no oil for an hour. Mentioning a '90-day warranty' now is laughable--if that were true, why did they refuse to provide a formal written warranty when I asked for it repeatedly for days? Their response is just another marketing tactic to look responsible in public while remaining unaccountable in private. My filing with the BAR and the credit card dispute will proceed as planned.

Came to get a wheel alignment because the previous store I had it done didn't do a great job…read more Started to cause my tires to get bumpy. The co-owner asked detailed questions about my rig and gave me a reasonable quote. Felt trustworthy with all the other rigs outside, and they gave me good advice about possible wheel options for the future. Will definitely be back when I'm ready to add some new boots to the rig!

Great experience. Everything was fast and straightforward. I reached out, they responded quickly…read moreand gave me an estimated price upfront. When I came in, the final price was fair and worked for me. I was able to stop by right away, and they fixed the issue on the spot. They checked everything carefully, explained what was going on, and handled it very professionally. Very affordable, efficient, and knowledgeable service. Highly recommend.

I had the pleasure of dropping my car off at AudioLab and working with Sam. He was easy to get in…read moretouch with, and very upfront and fair with his quotes. They did a beautiful job hardwiring a radar detector kit for me, as well as doing the front doors sound dampening and replacing the Sonos speakers with an 8" Helix i5 I will return to AudioLab each time I'm ready for the next upgrade with the sound systems

Sam and AudioLab installed a new system in my 2026 Toyota 4Runner and I could not be more…read moresatisfied. The quality of workmanship, attention to detail on the installation and tuning and value offered in the speakers and amplification is simply unmatched. The sound is incredible and the service offered is unmatched. Sam is a hell of a nice and genuine guy and everyone at the shop are very kind and transparent. I highly recommend them to anyone looking for an audio upgrade.