I had a simple repair done once & didn't go back ever again despite the location being down th street from my house. I was charged $75 dollars for a diagnostic computer evaluation (never paid that fee with my former mechanic - before I move up here). I also had to return to the shop for an addendum to the improperly completed repair. Hey the man may know body work, and God bless him if he does, but as for auto repair and customer service ... Todd could use a lesson or t o on the basics. Clean office, yeah ... questionable ethics, evenmore so. I take my car to the local dealership for the professionalism I demand now ... Thanks for the lesson T. read more

If there were a way to give negative stars to this establishment I would have picked a negative three. -My vehicle painted the wrong shade of blue. -There was dirt in the paint. -Parts on my vehicle that worked prior to taking it to Dixon didn't work when I picked it up. (Interior lights and the button to open my rear glass). In fact the owner told me it never had worked. Funny stating that to someone who used the button daily for a year. -I called Dixon automotive and explained my concerns to the owner Todd Dixon. Instead of being treated with respect i was mocked and degraded. He aggressively belittled me calling me a little boy. If you don't care about your vehicle go to Dixon. I believe Todd Dixon is a scam artist by being untrue to customers and charging $3000 to replace a rear tail gate. read more

Professional and honest. They were recommended to me by a friend whose entire family has used them for years. The waiting room is comfortable with coffee, little bites, and wi-fi. I was pleasantly surprised to see that they also keep the shop itself tidy. read more

Would never recommend. Rude, overpriced and poor workmanship. Try to pick up my car there were scratches in it from where they put the headlight in didn't buff it out. When this and a couple of other items where picked out he took the car back into the garage and said that you couldn't take it home until Monday! Than called the cops to have us banned from his site. Told the policeman that we had the signed paperwork when in fact that he did, Caught in his own web of lies. He just made it easier for s never to go back will report him to the insurance company and the BBB. NEVER GO THERE!!! read more

Dixon automotive does good work as for auto body shop as far a a Mechanic Todd need s to go back to school he work on my car once what a mistake. My insurance company paid them and the wanted to get paid again by me not happening I kept all my paper work for proof of payment to them.I noticed the unfriendliness that Todd And his wife.I noticed the sneakiness From Todd he hides in the back and doesn't go over the repair work with you letting you presume the work is a complete. The woman can be rude on the phone also. I think if your business people you should present enough character to greet your customers and not hide every time you stop by to check on the repairs I have concluded that Dixon Automotive is so very unprofessional and dishonest I feel people who reads these reviews please stay away from them I hate to see other people being taken advantaged like I have been now iam out 300.00 dollars because I did not adhere to the warning others have posted 6/27/19 this is the day of my misfortune because when I tried to explain my deductible and my insurance payment Dixon Automotive did not care the still wanted the over payment one word Scam artists dishonest and nasty that's what Dixion automotive in Clark's Summit PA is truly all about! Beware you were warned!!!! read more

I would love to give any real review but, they never showed up. After calling in the morning and being told to bring in the car at two, NOONE was there to do an estimate on replacing the front end of our Jeep. After waiting for over an hour and a half, my daughter had to get to work.She was told they would give her a call. Don't bother. I wanted to give business to the local guy but, I will be taking my business, and money, elsewhere. read more

I agree with Sam. Where's the negative stars?? I'd give negative 5. We were told a slight vibration in the back of our car would cost $800. We asked if the car would make it on a long distance drive they said that we would probably crash due to the problem they claimed. We took the car to two other stores and they couldn't find any problem with car. None! This place literally tried to scare us with our lives. If we didn't get it fixed right away we would be sure to crash. Scam artists. They should be on one of those caught on camera shows. read more

Absolutely terrible and EXTREMELY over priced. Three of our cars have been painted there and all three were bad. The clear coat was full of imperfections and tons of things sealed under the clear coat causing lumps and bumps on the rare, special edition mustang. On the other car the paint was done terribly. It looks like an orange peel in the sun with tons of texture and isn't smooth. Lastly my car just got fixed two weeks ago. When I got there and looked at it you could tons of marks where the car was sanded with a thick sandpaper and not gone over with a finer grit. It was painted over which resulted in tons of streaks and lines in the paint from painting over that many imperfections. The area around wasn't properly blended in, and the brand new paint was scratched in several areas when they put the headlight in. I nicely complained and the man behind the desk has the owner call me. The when I told the owner what was wrong he proceeded to scream and curse and insult me for simply explaining the problem with my car. He ended up showing up at the business where he told my boyfriend he was going to take him back to my car and show him something. When I said I wanted to go because it was my car he proceeded to yell at me and slam the door of the building in my face. He band me from the property because I complained about the bad job he did. For $3,000 and not replacing any parts and only painted a 1x1.5 ft area I expect a good job to be done and not to be insulted and screamed at for nicely complaining about scratches and imperfections in the paint. Never go there. Hell do a bad job, and if you try to complain you'll be banned from the property. He banned another person I know when they were also not happy with the paint job. read more