I took my brand new car in for an inspection, and they insisted that I needed to buy new wipers…read morefrom them in order to pass the inspection. They cited streaks which they were not able to show, and told me if I left to replace it I would have to get a whole new inspection, essentially charging me for two inspections unless I payed for the parts they wanted to sell me. I took the car immediately to the Ford Dealership, which found no issues with it and had no problem passing my inspection as is. The car is brand new, with only 3,000 miles on it, most of which were put on at the dealership which replaced the wipers and everything before I drove it off the lots. I heard them tell at least two other people that they also needed new wipers on their inspections which further makes me suspicious that it is just their current parts selling scam. I intended to file a complaint with the state inspection agency so that this type of thing does not keep happening to people. I have been using Jiffy Lube for a long time, and while I was not going to need to come in as frequently as I just got a new electric car, I certainly had been recommending it to all my friends. They have lost a life long advocate and customer from this experience.

Elias, store Manger and his crew take care of you. They aren't preying on your hard earned $. These…read moreemployees have a genuine smile on their face. That's how you know they are good with their job.. I recommend this particular jiffy Lube. No blowing smoke. I even got a free slice of pizza Right now they have a coupon synthetic oil 20% off Regular oil 29.99 Additional services 10% off Good way to start my weekend. Thanks Jiffy Lube!

Really good quality service . Goes above and beyond to get the problem fixed. [mostly]Works on most…read morecars. Been going to this mechanic for 12 years.. Only thing is that you have to bring exact change because he has no change to give. Accepts credit cards and checks. Only problem. Other than that is good. I no longer go here now because he charges 2-3 x more now than other mechanics charge . I brought my own brakes pads and rotors and he charged me 500 dollars to put them in. After a few overpriced jobs he did for me I had to do what was best for my budget and find other mechanics who were reasonable . Few of my friends stopped going to him as well. Don't get me wrong does really good work, but I can't afford the price gouging anymore!!!

My family has been relying on George and his crew of quality mechanics for many years. It's…read moreimportant to have a mechanic who can be trusted, and we find this in George. We have no reservations about their capabilities, honesty, fairness and timeliness. George is very good at communicating what the issues are with a repair and always gets my permission before doing the work. Location is very convenient. I highly recommend this business.

The staff is very kind, and the work is quick and done very well. I can't recommend them enough…read more Such a great place! Not to mention they make sure the work is worthwhile and do not take advantage. thank you Mavis on W Market street!

I went in for new tires. They told me my brakes were 90% worn. I took my car to my trusted…read moremechanic, and they're only 30-40% worn.

When I arrived to get my oil changed I decided to get tires too a they had to get the tires from…read morethe warehouse. It took awhile for the tires to get there, ut they got them pt on fast and kept informed of the progress. They were polite and knocked little off for the wait. I will go back again. They suggested other services but were not pushy. I am very happy with the work done. The shop and waiting room and rest rooms nice and clean.

The service was outstanding! I got what I needed and they were very polite and helpful! And very…read morequick service!

Unprofessional and unorganized…read more Called to schedule an inspection and told the guy on the phone I won't get off of work until 12 PM. He says that's fine and when I come in I get told "our inspections are in the morning."

Very prompt service for my flat tire. Very nice staff. Great prices. Would go there again.read more

I went to Wal-Mart Auto Care for an oil change. Paid 50 something dollars, and left. While on the…read morehighway. I heard a wind like sound coming from engine compartment. I pulled over, looked under the car, and saw that the driver's side engine cover was touching the ground as well as having been ground down by touching the road. It became clear that the mechanic that performed the oil change under my car either did not properly fadten this cover or left off fasteners. Going back to Wal-Mart to have them rectify this shabby craftsmanship which caused damage to my vehicle.

I drove up and 3 associates came out. I had a flat tire with possible tire damage. There seemed to…read morebe confusion about what to do. They called another associate out and he said he would have to put it in the lift to see if there was actual damage or if the flat could be fixed. One of the associates got into the car, closed the door and put his hand on the steering to drive the car into the bay. Which was shocking to me because I had the keys in my hand and the car was off . Another associate said he gets ahead of himself sometimes. I tried to ask another associate about the flat and he said I don't speak English. I was quoted a price and agreed to it. I was never called to let me know the job was finished. I scanned the tag after about 3 hours and it said there was a problem. I went back and the car was finished. I was given a different total and when I asked why was the total different , I got a blank stare and no real explanation. The whole experience left a bad taste in my mouth and I will never go back there, even if I had 4 flats. Nobody seemed to know what customer service is truly about.

Needed another full set of tires. Again, Firestone had the best price (for true Firestone tires)…read more Unfortunately, I'm dropping my rating because of the service. I made an appointment for 10am. I arrived at 9:45 to drop off my car. They told me it would be ready before noon. At 12:15 I called them. They said another hour. At 1:40 I walked into the store. I was told "soon, just wrapping it up". Finally got out at 2:10pm. My suggestion... take the 7am appointment. That way nobody is in front of you.

This shop gave me a 3-day nightmare that cost me almost $1000 for an oil change. The car turned on…read moreevery single time until they changed my oil. The appointment was on a Saturday and no qualified employee was available to diagnose the issue. So they kept my car for an extra day just to tell me my starter needed to be replaced. They refused to take responsibility so the story is, I'm just an unlucky guy. When I asked for some kind of coupon they pushed me toward a credit card. The "few minutes" I was told the process took suddenly had another 15-minute wait after they got my social security number. I was grossed out looking at the banner with a quote from Mr. Firestone about honesty. I can't imagine he'd like to see a store that doesn't have enough employees to provide service or to take care of customers waiting to get their cars back. The sales teammates said sorry. That's all I got. A massive bill and some weak sorries.

Was here in January for an Oil change/Tire roation. They mentioned my break pads were worn and I…read moreneeded them replaced. I declined the service and just recently went to get them checked. My mechanic told me they are "like new" and there is nothing wrong with them. Seems like a money grab to me. I was here once before in October for a tire repair and got two tires replaced as well, makes me wonder if I was ripped off then. Thankfully, I declined the break pad repair from them and went to a trusted place to get them checked out since nothing was wrong. Unfortunately, this place seems to just want to take your money & not actually help the customer. I won't be back and won't be recommending this.

AMAZING service!! Tara and tyler were so helpful in getting my company vehicle serviced. They kept…read moreme fully updated throughout the day on what needed to be done and exactly when the car would be ready to be picked up. 12/10 service!! Would highly recommend to anyone looking to get your car serviced. Thanks team at Jack Williams!!

This business is exactly what it is proposed to be an automobile repair shop. I took my car there…read moreto have tires mounted and again I returned when I needed a tire replaced and again I went there for a tire repair . The shop is honest , the price is fair and you get a no frills experience. The place is neat and clean they seldom keep you waiting long and the waiting room is neat and what I would like to expect at an auto repair shop.

I went for two new front tires that didn't even last a month (less then 2000miles) and literally…read moredry rotted I found all there tires are bad. The owner behind the desk who was rude just makes up a million excuses for his way over priced tires They also broke two lug nuts and tried to tell me it was like that when I came in unbelievable