This business is exactly what it is proposed to be an automobile repair shop. I took my car there to have tires mounted and again I returned when I needed a tire replaced and again I went there for a tire repair . The shop is honest , the price is fair and you get a no frills experience. The place is neat and clean they seldom keep you waiting long and the waiting room is neat and what I would like to expect at an auto repair shop. read more

I went for two new front tires that didn't even last a month (less then 2000miles) and literally dry rotted I found all there tires are bad. The owner behind the desk who was rude just makes up a million excuses for his way over priced tires They also broke two lug nuts and tried to tell me it was like that when I came in unbelievable read more

GREAT service, the tire replacement was quick, and excellent value!! We highly recommend!!

*images of car and text exchange* I absolutely do not recommend. Not only did they change the location of where they put my car, I found it in an area with other damaged cars. I initially took my car to them because the check engine light was on and it wouldn't heat up which was presumably causing it to shake. I was told by the guy that wears the ball cap that antifreeze spilled to the bottom and it required new wiring. I was told it would cost $890 (rounding up) so I initially paid $400. When I called to pay the remaining balance 3 days later (on a Friday), they asked me if I ever had issues with it starting (I said no I had recently purchased it and it had been driving fine). They said they had to figure out what the issue was and would have the mechanic get back to me. I called again the next day (Saturday) after not hearing back by end of the day yesterday and was told the mechanic was out getting parts but would return in an hour. Two hours later no word from them so I called them and this time I was firm: what is going on? Why is the mechanic never there and I've called at different times on different days? Why isn't the car starting and it was driving just fine when I brought it to you? What does his notes say? Why doesn't he have any notes? Then I asked if he's worked on the car in the last two days that I've known about this starting issue and the response "probably not I don't know". Of course I was angry and demanded answers and still wasn't provided any. Instead I received these texts which I later learned were from one of their employees PERSONAL phone. I called for a tow truck then texted the number and told them the tow truck will be there in 30 mins (1pm). 30 mins later I received a text from the Eddie's number that they were closing for the day, when they have it listed that they close at 2p. When I called them he told me "idk why you're wasting time talking to me when you should be calling the tow truck" and claimed they had 3 other cars in front of mine and it required them to push it (even though they offer FREE TOWING) so I had to wait until Monday. When Monday came around I went to pick up my car and was asked if I could use a different card (even though it's the same Chase card I used to pay the initial $400) then was told to pay in cash because the card machine suddenly stopped working. After paying I was given the address 215 Hickory St and found my car WITH THE KEY INSIDE in this condition! Not only were all the windows rolled down but the sunroof was opened when it had just rained the day before and was expected to rain again! Completely ripped apart with damages that I didn't have before! When I called them the same man who's been answering the phone who wears the ball cap said "listen I'm not going to sit here and listen to you bitch" so I hung up on him because that concluded for me that this was all intentional and they didn't care at all. I DO NOT RECOMMEND. TERRIBLE CUSTOMER SERVICE. I am a late-20's black woman who often gets told I mirror a 12 year old--just for context. This was Eddie's 1013 Washburn St Scranton PA 18504. My receipt says Rewiring on passenger side, New Heater core Installed, Gallon Antifreeze and Floorboard $85/hr with 6% PA sales tax at $54 for a sum of $954. read more

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Stay away from this shop. They're con artists, they charged my girlfriend $1.200 to fix a wheel bearing and front struts. That's fine, fix it. They had the car for over a month, and when we got it back they had only changed one of the struts, and the wheel bearing was still making the "whirring" noise indicative of a worn bearing. There was also now a clunking noise and it handled poorly. I took it to another shop and was told Eddie's didn't tighten any of the bolts on the suspension, and it need a wheel bearing. They then fixed the hub assembly and bearing for 400$, and it drove perfectly. I went to Eddie's with evidence of their scam, and was told to go pound sand. I talked to my lawyer and the magistrate and was told it wasn't enough money to be worth taking Eddie's to court. Stay far, far away from these thieves. read more

absolutely awful service, the fat owner is unfriendly, unlikeable, and has a big damm mouth. Service is horrible , overpriced, and if you go there for an inspection they WILL find something wrong with your car. Total rip off and scam artists, stear clear of that place. read more

Broke down on a long distance road trip. Was happy at first because they got me in and out quick and it wasn't super over charged. I even tipped them. Come to find out when I go to take my tire off later, every single lug nut is unbelievably overtightened. Out of the four I've tried so far, I've managed to get two off with great difficulty, one, the aluminum outer layer stripped, and the last one I tried literally snapped. Not just the aluminum cover but the steel nut underneath actually snapped off and the base is now stuck on there. Not even sure what to do now. read more

Eddie's Tire & Auto - Broken lug nut - Auto Repair Near Me - Scranton, Pennsylvania

Eddie's has always taken excellent care of my car, my son's cars , and my ex husbands car ! Prices are very fair and the service was great, 90% of the time my car was fixed the same day I brought it in and that is a huge relief because I need my car to help my parents . I will only take my car there for repairs ! read more

I've been taking my car here for years and he always works with me on the price. They aren't greedy, and the place has been around longer than I've been alive. Most of the negative reviews on here are unfair, and are mostly due to people not liking the owners personality....When I do business with someone I don't want them kissing my ass, I want the harsh truth. The customer isn't always right and the owner doesn't mind telling you that you are wrong...I can only speak for myself, but every time I've been to Eddies they have been honest and fair. read more

HORRIBLE BUSINESS!!! Went there to get my oil changed with my own oil and filter since I use extended oil and filter. Turns out I needed a little bit more oil than the container I brought. The guy at the register went ahead and charged me for it. I asked him to please don't add their oil since I have extended one and didn't want it to mix with their cheap oil. The guy literally lied on my face and told me they already put it in. A few minutes later I was looking through the window and when the tech was about to actually put the oil in, I insisted that that wasn't necessary, that my friend (who was in her car) or I could go to AutoZone since it was at a walking distance and get the 1qt of the extended oil or simply get it afterwards. The guy literally told me that it was too late, that they wouldn't wait for me to do that, and that they had to make money out of me. I ended paying $37.10 for an oil change when I provided almost everything. On top of that the guy went ahead with the service without my authorization and gave me the WORST attitude I've ever got from a business. I've heard bad things about this business but I normally don't pay attention to that kind of stuff but this time people were absolutely right. read more

Eddie's Tire & Auto - Auto Repair Near Me - Scranton, Pennsylvania

I called to ask a few questions and this is the second time that the man who answered the phone was unbelievably rude to me. It seems like all they are worried about is taking your money and dont have any care in the world about the customer's questions or concerns. The guy even hung up on me before I finished speaking! I will be going to a different garage to service my vehicle. These guys are so rude to people. read more

Great prices. Fast service. A definite go to place. Treated me like a person and not a dollar sign. Honest too!!!! Any who say otherwise must have been rude or didn't get something for free. read more

do not i repeat do not get your car fix by them they fix my break but when I came to get my eb fix my wife took the car for me and they was very nasty and rude to her but they still decided to fix my eb ,a day later I started hearing noises so I took the car back to see what the problem was and they deny my service because of they nasty attitude they gave my wife so I decided to take it to a different mechanic where he told me they took out my springs and pin from the hardware eb holder or whatever it is they put my life in danger as well As my kids read more

Sad service...hoped it would be better, because I like to patronize local independent businesses, butt... So they repair alloy wheels. At first the price and approach were OK. The weld looked OK, the tech seemed competent, and it may even be good...but after going home, the tire/wheel still leaks so, we return to shop. They (another guy not the repair man) try but can't find a leak (note it IS still leaking somewhere). After this, I'm told by the boss ...maybe it's this or that, so "buy a new tire" and they walk away. Yeah like I'd buy tires here after the smart @ss treatment and 80 bucks. They got my money once...but fool me twice...well you know. To top it off, when I get home, I see they also badly scratched the wheel by sloppy handling. No mention no apology. Too bad. I tried. Never again. Soon after I spent $900 on 4 tires for another of our cars. I tried... read more

This place is a disgrace. Went there for an inspection. They left my car idoling on the side of the road for an hour. During that hour all types of characters came and went- some didn't even have cars, they were just carrying tires. After an hour of watching them waste my gas and humanity I finally left. This is a shady businesss in a shady section of town. Beware! read more

Pretty shady place. Husband took his car in because his window wouldn't go up. They told him that it would be $30 to put it up, then they changed it to $50? When he got the receipt it said, $30 for labor, $20 "put window up". So basically they charged him for labor twice? How can this even be legal? I'm not usually one to leave bad reviews, but beware of this place. On top of it all they were rude. read more

I used to goto this place years ago. The prices were reasonable, and they would have you in and out usually within a day. However, the last few years the service has become EXTREMELY SHADY. The fat disgusting owner actually berated me when I had a question, and was very hostile and unprofessional. If you take your car there for an inspection it could be a 3 week old brand new Lexus and they still WILL find something wrong with the vehicle to charge you. They are rude, unprofessional, overpriced, and I had to have the same issue on my vehicle fixed several times there (at several hundred dollars each time). STay away from this shady place. read more

You will not find a better deal on used tires, or lower prices on auto repair. This is a fantastic, incredibly honest shop. I stopped in once, in a pinch, and I am so glad I did. You don't even need an appointment; drive in and tell them what you need. Oh, and grab a slice of pizza before you leave! read more

I was initially very excited about this place as they flushed/changed/filter for my trans fluid for a good price and the work was done fast. Additionally their pizza is pretty decent. However, I took my car in after hearing a noise on the left driver side and needing my rear brake drum adjusted. They said they tightened my struts (the noise).A day after the work was done I was driving on the highway and my wheel was shaking pretty badly. I was out of the area and had to get my tires rebalanced. A few days later when parking on a hill I couldn't apply my emergency brake. I went back to them and explained the situation with the emergency brake. They pretty much brushed me off. I know enough about cars and my car that when applying the emergency brake you need to hear 4-5 clicks. I then starred hearing noise again on the left driver side. I took my car to a different mechanic who stated my rear brake drum and emergency brake were too tight, and my left drivers axle would eventually need to be replaced. The other mechanic repaired the adjustments at no cost and I will be taking my car in for him too replace my axle after the weather clears. I do not like being bushed off, especially when work is not performed properly, and in this case I will not bring my car back to this shop. read more

If the employees possess anywhere near the rudeness of the owner, I would suggest staying as far away from this place as you can. There are plenty of similar businesses who appreciate you as a customer. I will spend my money elsewhere. read more

Don't fall for the free towing they offer. This place is terrible I took my car there and an employees told my stereo and floor mats. My buddy also got is floor matts stollen. Fat Eddie is a scumbag. I sure my stereo that flips automatically. I should have listened to my friend when he told me not to take it there. They suck you in by offering free towing and then hit you with overpriced work. Take your car to senators in dun more, if you want honest and reliable service. read more

Biggest rip off guy who works there I bought a 2002 Aztec off him (thinkin hey he works with cars all day I should be good) YEA RIGHT I have had to put over 2grand into gettin this car fixed I'm a mother of 2with one in the way.he said oh I'll fix it fir u oh I didn't know same bull s*** lies every time I called.I will never ever real with eddys again as long as tht low life works there. To sit there n rip people off then laugh to ur workers how u just made quick money off it piece of dhit car is just wrong.what's even worse is sellin an unsafe car to anyone let alone a mother of young children. But god hates ugly n god don't sleep read more

Have done alot of my business with Eddie's. Never have had a problem. Bought many used tires from them and held up for being used tires. Have also ordered Dumpsters from them at the cheapest price in the area, dropped off and hauled away at a fraction of the price you'll pay anywhere else. Will continue to do business with them because they have done me great service and even given me deals at times when I was low on funds. Great people read more

If I could give this place zero stars I would. I'm new to Scranton and found this little shop and my initial impression was that they have low prices, and seemed to see a lot of cars driving around with the little orange circle sticker they give so I thought why now. About a month ago I had purchased a used tire from them and asked them to balance it and etc (seeing as most shops automatically do this when you purchase tires) I then noticed that once I got on the highway my tires were not balanced at all, and felt way too much play in my steering wheel. Two days later the tired completely exploded on my way to work. I bring my car back in, purchase two new tires, and demand that they balance the tires this time, I even watched them pretend to be balancing my tires by just spinning them with their hands. On top of all of this when I went to pay I was told that the tire was 40$ (mind you its a 13' tire and used) meanwhile exactly two weeks before I purchased the same exact tire for 25$. I explained this to the man and he said "somebody must've messed up when you came then, do you have the receipt", I told him no but as a legitimate business they should have receipts on file and he made up some excuse that the receipts are in a stack completely unorganized and it would take very long to find it. NOT MY PROBLEM I SAID. Morale of the story is don't go to these guys, they have absolutely NO customer service, Dont even do the job you're paying them for, Sell you dirty crappy quality tires, and on top of it all they're LIARS! I will never bring my car, or my family's car to this shop ever again and I recommend whoever is looking into this place stay away, Other places might charge more but atleast they actually get the job done that you're paying for and won't do more harm than good to your vehicle read more