I would like to say thank you Collins for helping me with my rim on my jeep Cherokee,you are the…read morebest, and I would recommend anyone to come here,very good service!!!

They sold me two bald tires. When I returned, the owner was only willing to replace one. He implied…read morethat he basically didn't wanna lose that much money.

These guys are very professional and I have never stopped going to them from my first time having…read morethem work on my car, very honest mechanics and the prices are reasonable and they will get you in quick when scheduling an appointment. I promise you won't be disappointed if you go here...

Excellent shop! Always very helpful! Extremely reasonably price! They go out of their way to make…read moresure that you are comfortable and safe. Easy to make an appointment quick return on your vehicle!

Unprofessional and unorganized…read more Called to schedule an inspection and told the guy on the phone I won't get off of work until 12 PM. He says that's fine and when I come in I get told "our inspections are in the morning."

Very prompt service for my flat tire. Very nice staff. Great prices. Would go there again.read more

I wish I could give more then 5 stars! Friendliest, most knowledgeable mechanic I've ever had the…read morepleasure of dealing with. His pricing, and honesty, is the reason why anyone would want to come here. A++

Ian has been caring for my VW's for a few years now, and I have referred my son to him as well with…read morehis car, a classic Camry that has lots of life left! Ian is personable, kind and friendly, and always gets the job done at a fair rate. His shop is thorough, and takes the time to explain everything that was wrong and needed repair. I will only take my car to Ian, and now I expect the same from my son. It may take a few weeks for an appointment, but it's well worth the wait to have your car repaired properly. Also, nice to see that Ian is busy, and folks are catching on to the fact that Ian is the guy to see in the area for repairs!

We were driving through the area on my way to Scranton, when my car began driving choppy and my…read morecheck engine light came on. drove to Paul's. They diagnosed the issue, replaced the ignition coil and spark plug, and I was on the road in about 1 hour. Fantastic service, and Cared about us getting to our doctor appointment in Scranton on time.

I had a slow leak in one tire, and suspected an old patch had gone bad. The guys thankfully got me…read morein the day I called, and quickly determined there were several punctures causing the leak and a replacement tire would be necessary. The new tire wasn't cheap, but I truly appreciate the approach the guys took--get one (matching) tire now, get the rest of the life out of the others, and let's look at different tires when the other three need to be replaced. I didn't feel 'sold' or otherwise taken advantage of, something I think is always top-of-mind in a tire shop (whether that's fair or not is another story). I highly recommend these guys for tire or other work and expect to visit again myself, even though there are other shops much closer to home.

Fixes my 1995 Impala SS exhaust in a timely manner, did a great job. Affordable price and very…read moreprofessional, it's a great place there Customer Service was a great experienc. Will recommend this place to anyone, is 5

Excellent customer service! Fixed my exhaust system promptly and did a great job! Price was more…read morethan fair!

Great response. Very reliable. James was very helpful. Thank you so helpful. Vert customer…read moreservice oriented. I will always use them.

Very kind, professional, and honest people at this location. Their prices are fair and they work…read morequickly to find the problem. I've been there several times.

David is very unprofessional !!!!…read more I am extremely disappointed with my experience at Firestone. About a month ago, I brought my vehicle in for an oil change and because my windshield washer fluid was not working properly. It's a new car still under warranty with a 100 deductible. David recommended not to use my warranty since it was something minor....I was charged $53 to reattach the hoses. Within weeks, the exact same problem returned. When I came back to address the issue, I spoke with David, who stated he was the manager. I was then told I would need to pay an additional $287 just for them to inspect the washer fluid pump -- and they admitted they were not even sure if that was the actual problem. As a customer, it is frustrating to already have paid for a repair that clearly did not resolve the issue, only to be told to continue paying more money without any guarantee of a solution. What made the experience even worse was the lack of professionalism and transparency. When I asked to speak with another manager, I noticed a business card for someone named Deanna. She then told me "everyone in the store is managers," which honestly felt dismissive and unprofessional. I understand repairs can sometimes require additional diagnostics, but customers deserve honesty, accountability, and respect -- especially when returning with the exact same unresolved issue shortly after service. I hope corporate reviews how this situation was handled. Crystal Howard

Firestone killed my car…read more Having a coolant issue, I took my car to local Firestone (Lancaster) to have them look it over. They replaced two hoses, a top and bottom radiator. when they gave me the car back. Something wasn't quite right about it. Thermostat wasn't acting right after hours of driving working in Wilkes-Barry PA stopped in to their local Firestone to ask if they could recheck the coolant system. Informing them that it was previously worked on just days before. They said it was more likely a water pump when they investigated found. It was just clogged putting the car back together sending me on the road less than 200 miles later the lower radiator hose blew off and left me on the side of the road with no coolant when I called Firestone ask what happened. They told me to have it towed in and they would take care of the tow bill as well as repairing the vehicle as a warranty. After this conversation I got in communications with Michae De fazio after informing him of my concern of the quality that shop and the fact that David Witkins told something along the lines he couldn't handle the problem and I should take it to a dealership when pulling my car out of the shop David yells at Ken and his technician " don't call him till after seven if he's gonna call corporate, he can go fuck himself", said David the manager After Dave returned my car, not even reassembled let alone repaired. I got about 50 miles away when vapor was coming notice me out for under my hood when I stopped to check underneath the hood I saw the reservoir was empty. The cap was loose the mechanic clearly never finished the job when David pulled the car out of the shop I added coolant, went back on the road when my thermostat started giving me inaccurate readings again I stopped into Firestone in King of Prussia where I met Tim Lacy Do you need more comp managers like Tim less than an hour after I brought up my car he had already diagnosed it, and unfortunately, had to give me bad news that due to a lack of coolant in the car the head gasket was now blown, and the cost for repairs exceed the bluebook value of the car.