Joshua is an amazing hairstylist/artist! He listened to my hairstyle desires with photo…read moreinspirations and gave me the most exquisite haircut and color highlights ever! It was also nice meeting Andrew, who was absolutely delightful over the phone and in person! I look forward to my next visit with Joshua in May! Peace and Gratitude, Robin

I just moved to Richmond from NYC and and am super picky (neurotic?) about my hair. Joshua at 1213…read morecame very highly recommended and I booked an appointment. Wow! Joshua did an amazing job... perfect cut and beautiful styling. He listened carefully and produced exactly the look what I wanted. Thank you Joshua!

Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!read more

So I must say I absolutely love this Salon. The atmosphere, vibe, stylists are all amazing. I've…read morecome in there 3 times already for model calls and my stylist Reece was so down to earth, very knowledgeable of what she does and passionate about it as well. She helped me so much and I love the fact they actually take the time to sit down talk to you get to know about you and what you are trying to achieve amd then discuss step by step their ideas and process. Ive never had a bad experiance and I will definitely keep going back. Sorry ladies it's taking me so long to make a reciew!! Thank you Reece for making me look amd feel so beautiful and hoping out of your way and thank the rest of you ladies for your kindness and all you do!!!

BEST SALON EVER! After bad haircut experiences elsewhere, I…read moredeveloped a fear of getting my haircut for a few years.... I chose Birch after extensive research and have been going here for a long time now! Birch has such a welcoming community of experienced hairstylists. They even give you a drink while you are waiting. Located near Carytown but not on the direct street, they have a great spot if you would like to walk around before and after. I recommend Birch to everyone!

Made a request for an appointment via their website and was called for a follow within that hour…read more Staff was friendly and had me booked within a couple minutes. The salon itself is exactly where I would picture myself being, and it was a quick walk from my home! It's quaint, but the music was on point and I was offered a beverage (!!!). My stylist understood the assignment and I left feeling like a million bucks. I will certainly be back!

I had my hair toned cause I try to do it myself and instead of making my hair blond it turned RED!!…read more Lauren was super nice and got most of the redness out, I was so happy!! She also advised for a deep conditioning and my damaged hair came to life! The salon is super nice and everyone was great! After her advice, I got an appointment for a trim with Epiphany, honestly they are very professional and have specialized services for everyone. I'm happy I found them!!

Fantastic job, amazing energy and stoked about a dry cut so I didn't have to take a day off for a…read moreprofessional cut!

Dylan and Diego are the only people I trust with my hair in Richmond. They completely saved my…read morecolor and hair health.

Great service and sooo happy with my results! Will definitely be back! Excellent vibes and…read morefriendly staff

Highly recommend! Friendly and professional atmosphere staffed by experienced , knowledgeable, and…read morecompetent stylists. (Brianna is excellent and very talented). Covid protocols are in place and strictly followed. I leave feeling very pleased after every visit whether it's a cut or highlights.

Kandice is my stylist and she is outstanding! She takes her time and does a fabulous job every…read moretime. I know that i am getting the top products for my hair, that are fresh (not expired) and also great for my hair. They have a loyalty program that is awesome, for product discounts as well! I also love that I'm supporting a small, local business! The shop is always clean and tidy!

This was my first visit to Immortal Beloved and first appointment with Nikki and I could not be…read morehappier. When I arrived home from my first appointment with Nikki, my husband exclaimed "You look beautiful!" I found Nikki's name in a blog article about the best blonde hair in RVA. Not only is she great with color, but great with cuts as well. Plus, she is so personable, I really enjoyed chatting with her as well. Cool space as well. I look forward to long term relationship with my new stylist!

I've been going to see Jessica Johnson for more than 10 years at two salons, Immortal Beloved RVA…read moreand Imago Salon. She did a great job cutting my long, thick curly cut hair. I love the vibe and the art at Immortal Beloved RVA. It's always been top-notch until recently. Now, when I've gone in, they have a dog at the shampoo bowl and that's happened a couple of times. I asked them to not schedule me with the dog, since I'm allergic. I thought it was one of the customers therapy dogs at first. Now, I'm starting to think maybe it was one of the owners. That wouldn't be so bad if I was able to continue with the appointment that I scheduled. I tried to reschedule it because my car was in the shop and wasn't ready yet. I called on a Monday thinking that would be fine and just reschedule. Unfortunately, they weren't open on Monday I found out. I was still getting a text saying that I had an appointment Tuesday. So, I was able to borrow my husband's car. So,I called before I drove down there since I wasn't sure whether my appointment was canceled or not to double check since no one had called me back. Then, the front desk girl said that she had canceled it and we rescheduled it with her for another day. So, I said that was fine, even though a lot of my time was wasted. I didn't even get to go pick up my car because we're spending so much time going back-and-forth with the front desk girl about appointments that day. By the time I got off the phone with her, the car dealership was closed. So now I didn't have my haircut or my car. That sucked. Not very good customers service. At least if we could have rescheduled that would be better than nothing. so we rescheduled for May. Unfortunately, a couple days later I got a call saying that my appointment was canceled and to never come back. They said I was a chronic rescheduler and they're canceling appointments with me. I only scheduled about two appointments a year. I don't even remember them ever talking to me about that before. The lady at the front desk insisted that was their policy. I couldn't find that anywhere on the website. I don't know why we couldn't go forward with the appointment after knowing that in the future but they just canceled it completely at that point and they haven't returned any of my calls or texts. Even when I said I could come in using my husband's car at the time. They said it was too late. It's just ridiculous! I planned for all situations. I feel like I did everything I could. It's frustrating because I don't think that everything was given to Jessica. I never talked to her directly. It was only to the front desk. Clearly she wasn't giving them all the information. So, it was just really frustrating. I've been a long time client and to lose that was awful. She was my friend and I didn't even get to say goodbye to her. Then the head of the company never called me back either. So, they just blacklisted me with no recourse and no phone calls or anything. I called back and nobody returned my calls. It's very unprofessional and impersonal!

Nice people...seem to care…read more Just don't go here is you are looking for something outside the basics.

I got a lousy haircut for a fantastic haircut price. I think the person who gave it might depend on…read morethe ability to style rather than cut.

I've been getting a blow out once a year with Christy's. Last week I went and after my hair smelled…read moreweird. Had my hair washed by a professional at another salon multiple times this evening. My hair is now straight and limp. No curls. This isn't heat damage they are putting chemicals in people's hair without telling them. My hair still has the weird smell. The lady washing my hair today even noticed. I will be disputing the charge for my hair. I'm never going back there again. And will definitely be letting anyone who will listen know.

They don't know how to cut simple bangs. Showed them this picture and they immediately cut too…read moreshort, when you should not start short at all. Yeah I was not satisfied.